@if (loading) { } @if (error) {
{{ error }}
}
@if (enabledChannels.length) {
Customers are told automatically by @for (c of enabledChannels; track c.channel; let last = $last) { {{ info(c.channel).label }}{{ last ? '' : ', then ' }} }
As soon as money is held, the channels are tried in this order. The first that reaches the customer records the intimation on the hold. If none does (no email on file, gateway down), the hold stays "customer not yet told" for an officer to call and record by hand.
} @else {
No automatic channel is switched on
Every hold waits for an officer to contact the customer (phone, letter, in person) and record it on the hold's Record Intimation tab.
}
@for (c of channels; track c.channel) {
{{ info(c.channel).label }} {{ c.enabled ? 'ON' : 'OFF' }} Send automatically
Sent through: {{ info(c.channel).gateway }}
Order @if (c.channel === 'EMAIL') { Subject }
Message
Insert: @for (p of placeholders; track p) { }
@if (c.updated_at) { Last changed {{ c.updated_at | date: 'dd MMM yyyy, HH:mm' }} by {{ c.updated_by }} }
Preview (sample values)
@if (c.channel === 'EMAIL') {
{{ preview(c.subject) }}
}
{{ preview(c.body) }}
@if (c.channel === 'EMAIL') {
Send a test to Uses the saved message with sample values; the subject starts with [TEST].
}
}
Phone, letter and in-person intimation are always recorded by an officer on the hold's Record Intimation tab; the CBS cannot send them itself. Every notice, automatic or recorded, is listed in the hold's intimation history.