feat: add CFCFRMS module, bank menus, mock backend, and dashboard redesign
- CFCFRMS cyber fraud complaint management with dashboard, complaints, escalation, report suspect/mule/fraud txn, FMR submission, CFR lookup - Mock HTTP interceptor with 20 dummy complaints and all endpoints - Simulator service for I4C/MHA integration testing - 3-row menu bar with 22 items (7+8+8 layout) - Mega menus for General Ledger, Sub Ledger, Deposits, Share, Others, HRM, RBI with search and grouped columns - Dropdowns for Cashier, Clearing, NPA, CKYC, Advances, Letter Mgmt, Insurance, Digital - Dashboard redesign with regulatory, financial health, deposits, risk/NPA sections using static banking data - All translations added to en-US.json - FontAwesome icons registered for all new menu items Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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Aditya
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Claude Opus 4.6
Claude Opus 4.6
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<!--
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Copyright since 2025 Mifos Initiative
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This Source Code Form is subject to the terms of the Mozilla Public
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License, v. 2.0. If a copy of the MPL was not distributed with this
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file, You can obtain one at http://mozilla.org/MPL/2.0/.
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-->
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<div class="escalate-page">
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<div class="page-header">
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<h2>{{ 'labels.menus.Escalate Complaint' | translate }}</h2>
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<p class="subtitle">{{ 'labels.text.Forward complaint to the next bank in the transaction chain' | translate }}</p>
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</div>
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<div class="escalate-layout">
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<!-- Escalation Form -->
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<mat-card class="escalate-card">
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<mat-card-header>
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<mat-card-title>
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<fa-icon icon="arrow-up" class="mr-05"></fa-icon> {{ 'labels.text.Escalation Form' | translate }}
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</mat-card-title>
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</mat-card-header>
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<mat-card-content>
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@if (escalationResult) {
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<div class="success-result">
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<div class="success-icon">
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<fa-icon icon="check-circle" size="3x"></fa-icon>
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</div>
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<h3>{{ 'labels.text.Escalation Successful' | translate }}</h3>
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<div class="result-details">
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<div class="result-row">
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<span class="result-label">{{ 'labels.text.Reference Number' | translate }}</span>
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<span class="result-value mono">{{ escalationResult.referenceNumber }}</span>
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</div>
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<div class="result-row">
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<span class="result-label">{{ 'labels.text.Ticket ID' | translate }}</span>
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<span class="result-value">{{ escalationResult.ticketId }}</span>
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</div>
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<div class="result-row">
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<span class="result-label">{{ 'labels.text.Escalated To' | translate }}</span>
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<span class="result-value">{{ escalationResult.escalatedTo }}</span>
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</div>
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<div class="result-row">
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<span class="result-label">{{ 'labels.text.Bank IFSC' | translate }}</span>
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<span class="result-value mono">{{ escalationResult.escalatedBankIfsc }}</span>
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</div>
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<div class="result-row">
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<span class="result-label">{{ 'labels.text.Status' | translate }}</span>
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<span class="result-value">{{ escalationResult.status }}</span>
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</div>
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<div class="result-row">
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<span class="result-label">{{ 'labels.text.Timestamp' | translate }}</span>
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<span class="result-value">{{ escalationResult.timestamp }}</span>
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</div>
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</div>
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<button mat-raised-button color="primary" (click)="resetForm()" class="mt-16">
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<fa-icon icon="plus" class="mr-05"></fa-icon> {{ 'labels.text.New Escalation' | translate }}
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</button>
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</div>
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} @else {
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<form [formGroup]="escalateForm" (ngSubmit)="onSubmit()">
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<div class="ticket-lookup-row">
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<mat-form-field appearance="outline" class="ticket-field">
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<mat-label>{{ 'labels.text.Ticket ID' | translate }}</mat-label>
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<input matInput formControlName="ticketId" placeholder="e.g. CFCFRMS-2024-00001" />
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@if (escalateForm.get('ticketId')?.hasError('required') && escalateForm.get('ticketId')?.touched) {
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<mat-error>{{ 'labels.text.Ticket ID' | translate }} is required</mat-error>
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}
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</mat-form-field>
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<button
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mat-raised-button
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type="button"
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(click)="lookupTicket()"
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[disabled]="isLookingUp"
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class="lookup-btn"
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>
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@if (isLookingUp) {
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<mat-spinner diameter="20"></mat-spinner>
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} @else {
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<fa-icon icon="search" class="mr-05"></fa-icon> {{ 'labels.text.Lookup' | translate }}
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}
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</button>
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</div>
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@if (lookedUpComplaint) {
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<div class="lookup-result">
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<div class="lookup-row">
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<span>{{ 'labels.text.Complainant' | translate }}:</span>
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<strong>{{ lookedUpComplaint.complainantName }}</strong>
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</div>
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<div class="lookup-row">
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<span>{{ 'labels.text.Fraud Amount' | translate }}:</span>
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<strong>{{ formatCurrency(lookedUpComplaint.fraudAmount) }}</strong>
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</div>
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<div class="lookup-row">
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<span>{{ 'labels.text.Suspect Account' | translate }}:</span>
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<strong class="mono">{{ lookedUpComplaint.suspectAccountNumber }}</strong>
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</div>
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<div class="lookup-row">
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<span>{{ 'labels.text.Current Status' | translate }}:</span>
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<cfcfrms-status-badge [status]="lookedUpComplaint.status"></cfcfrms-status-badge>
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</div>
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</div>
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}
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<mat-form-field appearance="outline" class="full-width">
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<mat-label>{{ 'labels.text.Next Hop Account Number' | translate }}</mat-label>
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<input
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matInput
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formControlName="nextHopAccountNumber"
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placeholder="{{ 'labels.text.Account Number' | translate }}"
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/>
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@if (
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escalateForm.get('nextHopAccountNumber')?.hasError('required') &&
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escalateForm.get('nextHopAccountNumber')?.touched
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) {
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<mat-error>{{ 'labels.text.Account number is required' | translate }}</mat-error>
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}
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</mat-form-field>
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<mat-form-field appearance="outline" class="full-width">
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<mat-label>{{ 'labels.text.Next Hop Bank IFSC' | translate }}</mat-label>
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<input matInput formControlName="nextHopBankIfsc" placeholder="e.g. SBIN0000001" />
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@if (
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escalateForm.get('nextHopBankIfsc')?.hasError('required') &&
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escalateForm.get('nextHopBankIfsc')?.touched
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) {
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<mat-error>{{ 'labels.text.IFSC code is required' | translate }}</mat-error>
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}
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@if (
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escalateForm.get('nextHopBankIfsc')?.hasError('pattern') && escalateForm.get('nextHopBankIfsc')?.touched
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) {
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<mat-error>{{ 'labels.text.Invalid IFSC format' | translate }}</mat-error>
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}
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</mat-form-field>
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<mat-form-field appearance="outline" class="full-width">
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<mat-label>{{ 'labels.text.Remarks' | translate }}</mat-label>
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<textarea
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matInput
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formControlName="remarks"
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rows="4"
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placeholder="{{ 'labels.text.Reason for escalation...' | translate }}"
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></textarea>
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@if (escalateForm.get('remarks')?.hasError('required') && escalateForm.get('remarks')?.touched) {
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<mat-error>{{ 'labels.text.Remarks are required' | translate }}</mat-error>
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}
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</mat-form-field>
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<button
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mat-raised-button
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color="primary"
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type="submit"
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[disabled]="isSubmitting"
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class="full-width submit-btn"
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>
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@if (isSubmitting) {
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<mat-spinner diameter="20" class="inline-spinner"></mat-spinner>
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} @else {
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<fa-icon icon="paper-plane" class="mr-05"></fa-icon> {{ 'labels.text.Submit Escalation' | translate }}
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}
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</button>
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</form>
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}
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</mat-card-content>
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</mat-card>
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<!-- Instructions Panel -->
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<mat-card class="instructions-card">
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<mat-card-header>
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<mat-card-title>
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<fa-icon icon="info-circle" class="mr-05"></fa-icon> {{ 'labels.text.Escalation Guidelines' | translate }}
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</mat-card-title>
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</mat-card-header>
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<mat-card-content>
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<div class="guidelines">
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<div class="guideline-item">
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<fa-icon icon="check" class="guideline-icon"></fa-icon>
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<p>{{ 'labels.text.Verify the complaint details before escalating to the next bank.' | translate }}</p>
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</div>
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<div class="guideline-item">
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<fa-icon icon="check" class="guideline-icon"></fa-icon>
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<p>
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{{
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'labels.text.Ensure the Next Hop Account and IFSC belong to the next bank in the fraud transaction chain.'
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| translate
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}}
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</p>
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</div>
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<div class="guideline-item">
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<fa-icon icon="check" class="guideline-icon"></fa-icon>
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<p>{{ 'labels.text.Provide clear and detailed remarks explaining the escalation reason.' | translate }}</p>
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</div>
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<div class="guideline-item">
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<fa-icon icon="exclamation-triangle" class="guideline-icon warn"></fa-icon>
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<p>{{ 'labels.text.Escalation must be completed within the I4C/MHA mandated timeline.' | translate }}</p>
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</div>
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<div class="guideline-item">
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<fa-icon icon="exclamation-triangle" class="guideline-icon warn"></fa-icon>
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<p>
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{{
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'labels.text.Once escalated, the complaint will be forwarded to the target bank for action.' | translate
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}}
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</p>
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</div>
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</div>
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<div class="bank-info">
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<h4>{{ 'labels.text.Current Bank Info' | translate }}</h4>
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<div class="bank-row">
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<span>{{ 'labels.text.Bank Name' | translate }}:</span> <strong>LincPay</strong>
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</div>
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<div class="bank-row">
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<span>{{ 'labels.text.Bank IFSC' | translate }}:</span> <strong class="mono">LINC0000001</strong>
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</div>
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</div>
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</mat-card-content>
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</mat-card>
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</div>
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</div>
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