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12-11-25

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Mohd-Arham
2025-11-12 17:03:07 +05:30
parent 1102a58aee
commit 7e8a7fdd6b
16 changed files with 620 additions and 65 deletions
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src/main/java/com/billpaymentservice/bbps/serviceImpl/ComplainServiceImpl.java
+138 -2
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@@ -12,8 +12,11 @@ import org.springframework.web.client.RestClient;
import com.billpaymentservice.bbps.dto.GeneralResp;
import com.billpaymentservice.bbps.dto.ResponseModel;
import com.billpaymentservice.bbps.dto.request.CloseComplaintRequest;
import com.billpaymentservice.bbps.dto.request.ComplainStatusRequest;
import com.billpaymentservice.bbps.dto.request.ReOpenComplain;
import com.billpaymentservice.bbps.dto.response.CloseComplaintStatusResponse;
import com.billpaymentservice.bbps.dto.response.ComplaintHistoryStatusResponse;
import com.billpaymentservice.bbps.dto.response.ComplaintStatusResponse;
import com.billpaymentservice.bbps.entites.BharatConnectMaster;
import com.billpaymentservice.bbps.entites.InboundTraceLog;
@@ -105,7 +108,7 @@ public class ComplainServiceImpl implements ComplainService {
LOGGER.info("Current Complaint Status: {}", status);
helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
mapperHelper.saveComplaintStatus(responseWrapper, reqId);
mapperHelper.saveComplaintStatus(responseWrapper, reqId, txnId);
LOGGER.info("Complaint data saved successfully for billId: {}", complaintId);
return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
@@ -171,7 +174,7 @@ public class ComplainServiceImpl implements ComplainService {
LOGGER.info("Current Complaint ReOpen Status: {}", status);
helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
mapperHelper.saveReOpenComplaint(responseWrapper, reqId);
mapperHelper.saveReOpenComplaint(responseWrapper, reqId, txnId);
LOGGER.info("Complaint ReOpen data saved successfully for billId: {}", complaintId);
return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
@@ -183,4 +186,137 @@ public class ComplainServiceImpl implements ComplainService {
}
}
@Override
public ResponseModel viewComplaintHistory(ComplainStatusRequest request) {
LOGGER.info("Fetching View Complaint History Complaint by Complaint Id={}", request.getComplaintId(),
request.getReqId());
String apiName = "Complaint Status";
String txnId = helper.generateTxnId(15);
String reqId = request.getReqId();
String complaintId = request.getComplaintId();
String fullUrl = agentDtaUrl + BBPSConstant.COMPLAINT_HISTORY + request.getComplaintId();
helper.validateMerchant(request.getMid());
BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
HttpHeaders headers = new HttpHeaders();
headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
headers.set("agentId", headersData.getAgentId());
headers.set("tenantId", headersData.getTenantId());
headers.setContentType(MediaType.APPLICATION_JSON);
ObjectMapper objectMapper = new ObjectMapper();
objectMapper.setSerializationInclusion(JsonInclude.Include.NON_NULL);
String requestJson = helper.convertObjectToJson(request);
InboundTraceLog inboundLog = helper.createInboundLog(reqId, txnId, apiName, request.getMid(), "GET",
requestJson);
OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "GET", complaintId);
LOGGER.debug("Outbound log created successfully for Complaint : {}", fullUrl);
try {
LOGGER.info("Calling external API: {}", fullUrl);
Map<String, String> responseMap = httpService.getRequest(fullUrl, headers);
String responseData = responseMap.get("data");
LOGGER.info("Complaint History Complaint FetchById Response: {}", responseData);
helper.updateOutboundLogResponse(outboundLog, responseData);
Map<String, Object> dataMap = objectMapper.readValue(responseData,
new TypeReference<Map<String, Object>>() {
});
if (!dataMap.containsKey("generalResp")) {
helper.updateInboundLogFailure(inboundLog, responseData, "INVALID_RESPONSE");
LOGGER.warn("Invalid response structure for txnId: {}", txnId);
throw new CustomException(String.valueOf(dataMap.get("message")), String.valueOf(dataMap.get("status")),
Integer.parseInt(String.valueOf(dataMap.get("statusCode"))), String.valueOf(""));
}
ComplaintHistoryStatusResponse responseWrapper = objectMapper.convertValue(dataMap,
ComplaintHistoryStatusResponse.class);
GeneralResp generalResp = responseWrapper.getGeneralResp();
String status = generalResp.getStatus();
LOGGER.info("Current Complaint ReOpen Status: {}", status);
helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
String saveComplaintHistory = mapperHelper.saveComplaintHistory(responseWrapper, reqId, txnId);
LOGGER.info("Complaint ReOpen data saved successfully for Count History: {}",saveComplaintHistory);
return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
} catch (JsonProcessingException e) {
LOGGER.error("Error parsing Complaint Id JSON: {}", e.getMessage(), e);
helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
throw new CustomException("Invalid JSON received from API");
}
}
@Override
public ResponseModel closeComplaint(CloseComplaintRequest request) {
LOGGER.info("Fetching Close Complaint by Complaint Id={}", request.getComplaintId(), request.getReqId());
String apiName = "Complaint Status";
String txnId = helper.generateTxnId(15);
String reqId = request.getReqId();
String complaintId = request.getComplaintId();
String fullUrl = agentDtaUrl + BBPSConstant.CLOSE_COMPLAINT;
helper.validateMerchant(request.getMid());
BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
HttpHeaders headers = new HttpHeaders();
headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
headers.set("agentId", headersData.getAgentId());
headers.set("tenantId", headersData.getTenantId());
headers.setContentType(MediaType.APPLICATION_JSON);
ObjectMapper objectMapper = new ObjectMapper();
objectMapper.setSerializationInclusion(JsonInclude.Include.NON_NULL);
String requestJson = helper.convertObjectToJson(request);
InboundTraceLog inboundLog = helper.createInboundLog(reqId, txnId, apiName, request.getMid(), "POST",
requestJson);
OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "POST", complaintId);
LOGGER.debug("Outbound log created successfully for Complaint : {}", fullUrl);
try {
LOGGER.info("Calling external API: {}", fullUrl);
Map<String, String> responseMap = httpService.postRequest(fullUrl, requestJson, headers);
String responseData = responseMap.get("data");
LOGGER.info("Complaint Close FetchById Response: {}", responseData);
helper.updateOutboundLogResponse(outboundLog, responseData);
Map<String, Object> dataMap = objectMapper.readValue(responseData,
new TypeReference<Map<String, Object>>() {
});
if (!dataMap.containsKey("genericResponse")) {
helper.updateInboundLogFailure(inboundLog, responseData, "INVALID_RESPONSE");
LOGGER.warn("Invalid response structure for txnId: {}", txnId);
throw new CustomException(String.valueOf(dataMap.get("message")), String.valueOf(dataMap.get("status")),
Integer.parseInt(String.valueOf(dataMap.get("statusCode"))),
String.valueOf(dataMap.get("remarks")));
}
CloseComplaintStatusResponse responseWrapper = objectMapper.convertValue(dataMap, CloseComplaintStatusResponse.class);
GeneralResp generalResp = responseWrapper.getGeneralResp();
String status = generalResp.getStatus();
LOGGER.info("Current Complaint Close Status: {}", status);
helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
//mapperHelper.saveReOpenComplaint(responseWrapper, reqId, txnId);
LOGGER.info("Complaint Close data saved successfully for billId: {}", complaintId);
return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
} catch (JsonProcessingException e) {
LOGGER.error("Error parsing Complaint Id JSON: {}", e.getMessage(), e);
helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
throw new CustomException("Invalid JSON received from API");
}
}
}