fix: restore content silently dropped from the dev merge (KYC exception, TDS reports, Form 121)

The demo-backup merge's git 3-way auto-resolve dropped several hunks
without flagging conflicts, wherever demo had independently touched
adjacent lines: the KYC Exception feature (client-kyc-step, kyc-tab,
create-client, clients.service — checkbox, derivation logic, banners,
contact-log endpoints), TDS report routes/menu links (reports-routing,
shell), the Form 121 client tab (clients-routing, clients-view), the
kyc-management exceptions dashboard, and the Form 121/15G-H register's
real-data view integration. Restored by diffing demo-backup against
dev per file and re-applying each genuine gap while preserving
demo-backup's own independent work (Approval Center tab style, Loan
Origination/Investment menus, form-97-98/risk-review report routes).

src/app/clients/client-stepper/client-general-step/client-general-step.component.ts

@@ -966,6 +966,38 @@ export class ClientGeneralStepComponent implements OnInit, OnDestroy, OnChanges
 
     this.linkMonthlyAnnual('monthlyIncome', 'annualIncome');
     this.linkMonthlyAnnual('monthlyTurnover', 'annualTurnover');
+    this.linkIncomeToTurnover();
+  }
+
+  /**
+   * Auto-calculates turnover based on income (doubling monthly income for monthly turnover,
+   * and annual income for annual/yearly turnover).
+   */
+  private linkIncomeToTurnover(): void {
+    const monthlyIncome = this.createClientForm.get('monthlyIncome');
+    const monthlyTurnover = this.createClientForm.get('monthlyTurnover');
+    const annualIncome = this.createClientForm.get('annualIncome');
+    const annualTurnover = this.createClientForm.get('annualTurnover');
+
+    if (monthlyIncome && monthlyTurnover) {
+      monthlyIncome.valueChanges.subscribe((value) => {
+        if (this.suppressMonthlyAnnualLink) {
+          return;
+        }
+        const num = parseFloat(value);
+        monthlyTurnover.setValue(!isNaN(num) && num >= 0 ? this.round2(num * 2) : '', { emitEvent: true });
+      });
+    }
+
+    if (annualIncome && annualTurnover) {
+      annualIncome.valueChanges.subscribe((value) => {
+        if (this.suppressMonthlyAnnualLink) {
+          return;
+        }
+        const num = parseFloat(value);
+        annualTurnover.setValue(!isNaN(num) && num >= 0 ? this.round2(num * 2) : '', { emitEvent: true });
+      });
+    }
   }
 
   /**

src/app/clients/client-stepper/client-kyc-step/client-kyc-step.component.html

@@ -723,6 +723,53 @@
         <span>PAN verification requires client to be created first. Complete General tab and click Next to save.</span>
       </div>
     }
+
+    <!-- KYC Exception Flag -->
+    <div
+      class="exception-flag-box"
+      style="
+        margin-top: 20px;
+        padding: 16px;
+        border: 1px solid #f59e0b;
+        background: #fffbeb;
+        border-radius: 8px;
+        clear: both;
+      "
+    >
+      <h5
+        style="
+          margin: 0 0 12px 0;
+          font-size: 14px;
+          font-weight: 600;
+          color: #b45309;
+          display: flex;
+          align-items: center;
+          gap: 8px;
+        "
+      >
+        <fa-icon icon="exclamation-triangle"></fa-icon>
+        KYC Exception Flag
+      </h5>
+      <div style="display: flex; align-items: center; gap: 20px; flex-wrap: wrap">
+        <mat-checkbox formControlName="isException">Mark as KYC Exception</mat-checkbox>
+
+        @if (kycForm.get('isException')?.value) {
+          <mat-form-field appearance="outline" style="flex: 1; min-width: 280px; margin-bottom: -1.25em">
+            <mat-label>Exception Reasons</mat-label>
+            <mat-select formControlName="exceptionReason" multiple>
+              @if (!isNonIndividual) {
+                <mat-option value="PAN Card Verification Failed">PAN Card Verification Failed</mat-option>
+                <mat-option value="Aadhaar Verification Failed">Aadhaar Verification Failed</mat-option>
+              } @else {
+                <mat-option value="Enterprise PAN Verification Failed">Enterprise PAN Verification Failed</mat-option>
+                <mat-option value="GSTIN Verification Failed">GSTIN Verification Failed</mat-option>
+                <mat-option value="CIN Verification Failed">CIN Verification Failed</mat-option>
+              }
+            </mat-select>
+          </mat-form-field>
+        }
+      </div>
+    </div>
   </div>
 
   <!-- ═══ SECTION: KYC Document Management ═══ -->

src/app/clients/client-stepper/client-kyc-step/client-kyc-step.component.ts

@@ -29,6 +29,7 @@ import { ClientsService } from '../../clients.service';
 import { SettingsService } from 'app/settings/settings.service';
 import { Dates } from 'app/core/utils/dates';
 import { ProofType, normalizeProofType, groupProofsByCategory } from '../../shared/kyc-proof-types';
+import { deriveKycExceptionFields } from '../../kyc-exception.util';
 import { KycUploadHelperService } from '../../shared/kyc-upload-helper.service';
 import { CaptureImageDialogComponent } from '../../clients-view/custom-dialogs/capture-image-dialog/capture-image-dialog.component';
 import { DrawSignatureDialogComponent } from '../../clients-view/custom-dialogs/draw-signature-dialog/draw-signature-dialog.component';
@@ -152,7 +153,8 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
     kycDocumentName: 'KYC Document Type',
     kycDocumentNumber: 'KYC Document Number',
     amlCheckStatus: 'AML Check Status',
-    bannedEntityMatch: 'Banned Entity List Match'
+    bannedEntityMatch: 'Banned Entity List Match',
+    remarks: 'Reason for Re-edit'
   };
 
   /** Names every currently-invalid `kycForm` control (required-but-empty, or an entered value
@@ -274,6 +276,14 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
   riskCalculationReason = '';
   showRiskRulesTable = false;
 
+  /**
+   * Exception state as last read back from the server. Needed to tell "this client never had an
+   * exception" from "this client had one and has now cleared it" — only the latter should be
+   * stamped resolved and surface in the Resolved tab.
+   */
+  persistedIsException = false;
+  persistedExceptionReason: string | null = null;
+
   /** PAN verification */
   panVerifyStatus: 'NONE' | 'VERIFIED' | 'FAILED' = 'NONE';
   panVerifying = false;
@@ -423,8 +433,8 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
     aadhaarNumber: [
       '',
       [
-        Validators.pattern(/^\d{12}$/),
-        Validators.maxLength(12)
+        Validators.pattern(/^(\d{12}|[X•*\s\d]{12,14})$/),
+        Validators.maxLength(14)
       ]
     ],
     panAadhaarSeedingStatus: [''],
@@ -468,6 +478,8 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
     allowRiskOverride: [false],
     allowAmlOverride: [false],
     remarks: [''],
+    isException: [false],
+    exceptionReason: [[]],
     amlCheckStatus: [
       'CLEAR',
       Validators.required
@@ -610,8 +622,12 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
       dormantFlag: 'ACTIVE',
       accountStatus: 'ACTIVE',
       form60Type: 'FORM_60',
-      form15Type: '15G'
+      form15Type: '15G',
+      isException: false,
+      exceptionReason: []
     });
+    this.persistedIsException = false;
+    this.persistedExceptionReason = null;
     this.kycId = '';
     this.kycLoaded = false;
     this.kycStatus = 0;
@@ -942,8 +958,18 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
             form60Date: parseDate(data.form60Date),
             form15Applicable: data.form15Applicable || false,
             form15Type: data.form15Type || '15G',
-            form15FY: data.form15FY || ''
+            form15FY: data.form15FY || '',
+            isException: data.isException || false,
+            exceptionReason: data.exceptionReason ? data.exceptionReason.split(', ') : []
           });
+          // Set remarks as required if KYC is verified
+          if (this.isKycVerified) {
+            this.kycForm.get('remarks')?.setValidators(Validators.required);
+            this.kycForm.get('remarks')?.updateValueAndValidity();
+            this.kycForm.get('remarks')?.markAsTouched(); // Force red underline so user knows it's blocking
+          }
+          this.persistedIsException = data.isException === true;
+          this.persistedExceptionReason = data.exceptionReason || null;
           // Sync chip-picker selection with the prefilled document name
           if (data.kycDocumentName) {
             this.selectedKycDoc = this.kycDocProofs.find((p) => p.name === data.kycDocumentName) || null;
@@ -1843,7 +1869,23 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
       form15Applicable: v.form15Applicable || false,
       form15Type: v.form15Type || null,
       form15FY: v.form15FY || null,
-      remarks: v.remarks || null
+      remarks: v.remarks || null,
+      // Exception state is DERIVED from verification status, not from a checkbox — an unverified
+      // or blank PAN/Aadhaar is an exception by definition, so the officer cannot forget to flag
+      // it. See deriveKycExceptionFields() for the raise / narrow / close rules.
+      ...deriveKycExceptionFields({
+        panVerified: this.isNonIndividual
+          ? this.entPanVerifyStatus === 'VERIFIED'
+          : this.panVerifyStatus === 'VERIFIED',
+        aadhaarVerified: this.aadhaarVerifyStatus === 'VERIFIED',
+        // Non-individual clients submit a dummy masked Aadhaar, so checking it would saddle every
+        // company with a permanent exception.
+        aadhaarApplicable: !this.isNonIndividual,
+        hadException: this.persistedIsException,
+        previousReason: this.persistedExceptionReason,
+        manualReasons: Array.isArray(v.exceptionReason) ? v.exceptionReason : [],
+        todayFormatted: this.dateUtils.formatDate(new Date(), dateFormat)
+      })
     };
   }
 
@@ -1856,7 +1898,8 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
       v.enterprisePan ||
       v.cinNumber ||
       v.kycDocumentName ||
-      v.form15Applicable
+      v.form15Applicable ||
+      v.isException
     );
   }
 

src/app/clients/clients-routing.module.ts

@@ -60,6 +60,7 @@ import { ClientCollateralResolver } from './common-resolvers/client-collateral.r
 import { KycTabComponent } from './clients-view/kyc-tab/kyc-tab.component';
 import { CkycTabComponent } from './clients-view/ckyc-tab/ckyc-tab.component';
 import { Form60TabComponent } from './clients-view/form60-tab/form60-tab.component';
+import { Form121TabComponent } from './clients-view/form121-tab/form121-tab.component';
 import { EntityClassificationTabComponent } from './clients-view/entity-classification-tab/entity-classification-tab.component';
 import { familyAllowedGuard, nomineeAllowedGuard } from './utils/family-nominee.guard';
 
@@ -193,6 +194,11 @@ const routes: Routes = [
               component: Form60TabComponent,
               data: { title: 'Form 97', breadcrumb: 'Form 97', routeParamBreadcrumb: false }
             },
+            {
+              path: 'form121',
+              component: Form121TabComponent,
+              data: { title: 'Form 121 / TDS', breadcrumb: 'Form 121 / TDS', routeParamBreadcrumb: false }
+            },
             {
               path: 'documents',
               component: DocumentsTabComponent,

src/app/clients/clients-view/clients-view.component.html

@@ -545,6 +545,15 @@
       >
         <i class="fa fa-file-text cv-tab-icon"></i> {{ 'labels.inputs.Form 60' | translate }}
       </a>
+      <a
+        mat-tab-link
+        [routerLink]="['./form121']"
+        routerLinkActive
+        #form121="routerLinkActive"
+        [active]="form121.isActive"
+      >
+        <i class="fa fa-percent cv-tab-icon"></i> Form 121 / TDS
+      </a>
       <a
         mat-tab-link
         [routerLink]="['./documents']"

src/app/clients/clients-view/kyc-tab/kyc-tab.component.html

@@ -42,6 +42,32 @@
 
     <!-- KYC Summary (read-only when not in edit mode) -->
     @if (!isEditMode && kycData) {
+      @if (kycData.isException && !kycData.exceptionResolved) {
+        <div
+          class="kyc-exception-banner"
+          style="
+            background: #fef3c7;
+            border: 1px solid #f59e0b;
+            border-radius: 8px;
+            padding: 16px;
+            margin-bottom: 20px;
+            display: flex;
+            align-items: flex-start;
+            gap: 12px;
+          "
+        >
+          <mat-icon style="color: #d97706; margin-top: 2px">warning</mat-icon>
+          <div>
+            <strong style="color: #92400e; font-size: 14px">KYC Exception Active</strong>
+            <p style="color: #b45309; font-size: 13px; margin: 4px 0 0 0">
+              Account is open under a temporary KYC Exception. Reason:
+              <strong>{{ kycData.exceptionReason || 'Other' }}</strong
+              >. Please contact the customer and complete verification as soon as possible.
+            </p>
+          </div>
+        </div>
+      }
+
       <!-- Verification Table -->
       <div class="kv-table">
         <div class="kv-table__header">
@@ -740,6 +766,32 @@
                 </mat-select>
               </mat-form-field>
 
+              <!-- KYC Exception Flag -->
+              <div
+                class="full-span exception-controls-row"
+                style="display: flex; align-items: center; gap: 20px; margin-bottom: 12px; flex-wrap: wrap"
+              >
+                <mat-checkbox formControlName="isException" style="margin-top: 8px">Mark as KYC Exception</mat-checkbox>
+
+                @if (kycForm.get('isException')?.value) {
+                  <mat-form-field appearance="outline" style="flex: 1; min-width: 250px">
+                    <mat-label>Exception Reasons</mat-label>
+                    <mat-select formControlName="exceptionReason" multiple>
+                      @if (!isNonIndividual) {
+                        <mat-option value="PAN Card Verification Failed">PAN Card Verification Failed</mat-option>
+                        <mat-option value="Aadhaar Verification Failed">Aadhaar Verification Failed</mat-option>
+                      } @else {
+                        <mat-option value="Enterprise PAN Verification Failed"
+                          >Enterprise PAN Verification Failed</mat-option
+                        >
+                        <mat-option value="GSTIN Verification Failed">GSTIN Verification Failed</mat-option>
+                        <mat-option value="CIN Verification Failed">CIN Verification Failed</mat-option>
+                      }
+                    </mat-select>
+                  </mat-form-field>
+                }
+              </div>
+
               <!-- Remarks -->
               <mat-form-field appearance="outline" class="full-span">
                 <mat-label>{{ 'labels.inputs.Remarks' | translate }}</mat-label>

src/app/clients/clients-view/kyc-tab/kyc-tab.component.ts

@@ -14,6 +14,7 @@ import { catchError, of, Subject, takeUntil } from 'rxjs';
 
 /** Custom Services */
 import { ClientsService } from '../../clients.service';
+import { deriveKycExceptionFields } from '../../kyc-exception.util';
 import { Dates } from 'app/core/utils/dates';
 import { jsPDF } from 'jspdf';
 import { MatIcon } from '@angular/material/icon';
@@ -121,7 +122,9 @@ export class KycTabComponent implements OnInit, OnDestroy {
       '',
       [Validators.pattern(/^[0-9]{2}[A-Z]{5}[0-9]{4}[A-Z]{1}[1-9A-Z]{1}Z[0-9A-Z]{1}$/)]
     ],
-    remarks: ['']
+    remarks: [''],
+    isException: [false],
+    exceptionReason: [[]]
   });
 
   ngOnInit(): void {
@@ -157,7 +160,9 @@ export class KycTabComponent implements OnInit, OnDestroy {
             // the full 12-digit number to re-verify, so don't pre-fill.
             aadhaarNumber: '',
             gstinNumber: data.gstinNumber || '',
-            remarks: data.remarks || ''
+            remarks: data.remarks || '',
+            isException: data.isException || false,
+            exceptionReason: data.exceptionReason ? data.exceptionReason.split(', ') : []
           });
         }
       });
@@ -195,6 +200,28 @@ export class KycTabComponent implements OnInit, OnDestroy {
     }
   }
 
+  /**
+   * Exception columns derived from verification status — see `deriveKycExceptionFields()`.
+   *
+   * A field counts as verified if it was verified in this session OR is already verified on the
+   * stored record; either way the customer has cleared that check. Verifying one of two
+   * outstanding items narrows the exception to the remaining one rather than closing it.
+   */
+  private buildExceptionFields() {
+    const panVerified = this.verificationStatus.pan === 'VERIFIED' || this.kycData?.panVerified === true;
+    const aadhaarVerified = this.verificationStatus.aadhaar === 'VERIFIED' || this.kycData?.aadhaarVerified === true;
+
+    return deriveKycExceptionFields({
+      panVerified,
+      aadhaarVerified,
+      aadhaarApplicable: !this.isNonIndividual,
+      hadException: this.kycData?.isException === true,
+      previousReason: this.kycData?.exceptionReason || null,
+      manualReasons: Array.isArray(this.kycForm.value.exceptionReason) ? this.kycForm.value.exceptionReason : [],
+      todayFormatted: this.dateUtils.formatDate(new Date(), 'dd MMMM yyyy')
+    });
+  }
+
   saveKyc(): void {
     if (this.kycForm.invalid) {
       return;
@@ -210,7 +237,10 @@ export class KycTabComponent implements OnInit, OnDestroy {
       panNumber: this.kycForm.value.panNumber || null,
       aadhaarNumberMasked: aadhaarMasked,
       gstinNumber: this.kycForm.value.gstinNumber || null,
-      remarks: this.kycForm.value.remarks || null
+      remarks: this.kycForm.value.remarks || null,
+      // dateFormat is required so the backend can parse exceptionResolvedOn when an exception closes.
+      dateFormat: 'dd MMMM yyyy',
+      ...this.buildExceptionFields()
     };
 
     if (!this.kycId) {
@@ -244,6 +274,38 @@ export class KycTabComponent implements OnInit, OnDestroy {
     });
   }
 
+  private saveKycBeforeVerify(callback: () => void, field: 'pan' | 'aadhaar' | 'gstin'): void {
+    if (this.isEditMode) {
+      const aadhaarRaw = this.kycForm.value.aadhaarNumber || '';
+      const aadhaarMasked = aadhaarRaw.length === 12 ? 'XXXXXXXX' + aadhaarRaw.slice(-4) : aadhaarRaw || null;
+      const payload: any = {
+        locale: 'en',
+        panNumber: this.kycForm.value.panNumber || null,
+        aadhaarNumberMasked: aadhaarMasked,
+        gstinNumber: this.kycForm.value.gstinNumber || null,
+        remarks: this.kycForm.value.remarks || null,
+        riskCategory: this.kycForm.value.riskCategory || 1,
+        dateFormat: 'dd MMMM yyyy',
+        ...this.buildExceptionFields()
+      };
+
+      this.clientsService.updateClientKyc(this.clientId, this.kycId, payload).subscribe({
+        next: () => {
+          this.loadKycData();
+          callback();
+        },
+        error: (err: any) => {
+          this.verifying[field] = false;
+          this.verificationStatus[field] = 'FAILED';
+          this.verificationError[field] =
+            err?.error?.defaultUserMessage || `Failed to update ${field.toUpperCase()} number before verification.`;
+        }
+      });
+    } else {
+      callback();
+    }
+  }
+
   verifyPAN(): void {
     if (!this.kycId) {
       this.verificationError.pan = 'KYC record not found. Save KYC details first.';
@@ -254,31 +316,33 @@ export class KycTabComponent implements OnInit, OnDestroy {
     this.verificationError.pan = null;
     this.verificationDetails.pan = null;
 
-    this.clientsService
-      .verifyPAN(this.clientId, this.kycId)
-      .pipe(takeUntil(this.destroy$))
-      .subscribe({
-        next: (response: any) => {
-          this.verifying.pan = false;
-          if (response?.changes?.panVerified) {
-            this.verificationStatus.pan = 'VERIFIED';
-            this.verificationDetails.pan = response.changes;
-            this.loadKycData();
-          } else {
+    this.saveKycBeforeVerify(() => {
+      this.clientsService
+        .verifyPAN(this.clientId, this.kycId)
+        .pipe(takeUntil(this.destroy$))
+        .subscribe({
+          next: (response: any) => {
+            this.verifying.pan = false;
+            if (response?.changes?.panVerified) {
+              this.verificationStatus.pan = 'VERIFIED';
+              this.verificationDetails.pan = response.changes;
+              this.loadKycData();
+            } else {
+              this.verificationStatus.pan = 'FAILED';
+              this.verificationError.pan = 'PAN verification failed.';
+            }
+          },
+          error: (err: any) => {
+            this.verifying.pan = false;
             this.verificationStatus.pan = 'FAILED';
-            this.verificationError.pan = 'PAN verification failed.';
+            this.verificationError.pan =
+              err?.error?.developerMessage ||
+              err?.error?.defaultUserMessage ||
+              err?.message ||
+              'PAN verification failed. Please try again.';
           }
-        },
-        error: (err: any) => {
-          this.verifying.pan = false;
-          this.verificationStatus.pan = 'FAILED';
-          this.verificationError.pan =
-            err?.error?.developerMessage ||
-            err?.error?.defaultUserMessage ||
-            err?.message ||
-            'PAN verification failed. Please try again.';
-        }
-      });
+        });
+    }, 'pan');
   }
 
   /** Show Aadhaar input in summary view for re-verification */
@@ -305,31 +369,33 @@ export class KycTabComponent implements OnInit, OnDestroy {
     this.aadhaarOtpSent = false;
     this.aadhaarOtp = '';
 
-    this.clientsService
-      .sendAadhaarOtp(this.clientId, this.kycId, aadhaar)
-      .pipe(takeUntil(this.destroy$))
-      .subscribe({
-        next: (response: any) => {
-          this.verifying.aadhaar = false;
-          const refNumber =
-            response?.changes?.aadhaarRefNumber ||
-            response?.aadhaarRefNumber ||
-            response?.changes?.referenceNumber ||
-            response?.resourceId;
-          this.aadhaarOtpSent = true;
-          this.aadhaarOtpReferenceId = refNumber || null;
-          this.verificationStatus.aadhaar = 'PENDING';
-        },
-        error: (err: any) => {
-          this.verifying.aadhaar = false;
-          this.verificationStatus.aadhaar = 'FAILED';
-          this.verificationError.aadhaar =
-            err?.error?.developerMessage ||
-            err?.error?.defaultUserMessage ||
-            err?.message ||
-            'Failed to send OTP. Please try again.';
-        }
-      });
+    this.saveKycBeforeVerify(() => {
+      this.clientsService
+        .sendAadhaarOtp(this.clientId, this.kycId, aadhaar)
+        .pipe(takeUntil(this.destroy$))
+        .subscribe({
+          next: (response: any) => {
+            this.verifying.aadhaar = false;
+            const refNumber =
+              response?.changes?.aadhaarRefNumber ||
+              response?.aadhaarRefNumber ||
+              response?.changes?.referenceNumber ||
+              response?.resourceId;
+            this.aadhaarOtpSent = true;
+            this.aadhaarOtpReferenceId = refNumber || null;
+            this.verificationStatus.aadhaar = 'PENDING';
+          },
+          error: (err: any) => {
+            this.verifying.aadhaar = false;
+            this.verificationStatus.aadhaar = 'FAILED';
+            this.verificationError.aadhaar =
+              err?.error?.developerMessage ||
+              err?.error?.defaultUserMessage ||
+              err?.message ||
+              'Failed to send OTP. Please try again.';
+          }
+        });
+    }, 'aadhaar');
   }
 
   /** Step 2: Verify OTP entered by user */
@@ -380,31 +446,33 @@ export class KycTabComponent implements OnInit, OnDestroy {
     this.verificationError.gstin = null;
     this.verificationDetails.gstin = null;
 
-    this.clientsService
-      .verifyGSTIN(this.clientId, this.kycId)
-      .pipe(takeUntil(this.destroy$))
-      .subscribe({
-        next: (response: any) => {
-          this.verifying.gstin = false;
-          if (response?.changes?.gstinVerified) {
-            this.verificationStatus.gstin = 'VERIFIED';
-            this.verificationDetails.gstin = response.changes;
-            this.loadKycData();
-          } else {
+    this.saveKycBeforeVerify(() => {
+      this.clientsService
+        .verifyGSTIN(this.clientId, this.kycId)
+        .pipe(takeUntil(this.destroy$))
+        .subscribe({
+          next: (response: any) => {
+            this.verifying.gstin = false;
+            if (response?.changes?.gstinVerified) {
+              this.verificationStatus.gstin = 'VERIFIED';
+              this.verificationDetails.gstin = response.changes;
+              this.loadKycData();
+            } else {
+              this.verificationStatus.gstin = 'FAILED';
+              this.verificationError.gstin = 'GSTIN verification failed.';
+            }
+          },
+          error: (err: any) => {
+            this.verifying.gstin = false;
             this.verificationStatus.gstin = 'FAILED';
-            this.verificationError.gstin = 'GSTIN verification failed.';
+            this.verificationError.gstin =
+              err?.error?.developerMessage ||
+              err?.error?.defaultUserMessage ||
+              err?.message ||
+              'GSTIN verification failed. Please try again.';
           }
-        },
-        error: (err: any) => {
-          this.verifying.gstin = false;
-          this.verificationStatus.gstin = 'FAILED';
-          this.verificationError.gstin =
-            err?.error?.developerMessage ||
-            err?.error?.defaultUserMessage ||
-            err?.message ||
-            'GSTIN verification failed. Please try again.';
-        }
-      });
+        });
+    }, 'gstin');
   }
 
   formatDate(date: any): string {

src/app/clients/clients.service.ts

@@ -123,6 +123,20 @@ export class ClientsService {
     return this.http.post(`/clients/${clientId}/edit/reject`, { rejectReason: rejectReason || '' });
   }
 
+  /** Fetches the exact email content (subject, body, sentAt, openedAt) for a given pending edit.
+   *  Only populated after the Checker has approved and the send succeeded. */
+  getClientEditEmailPreview(clientId: string | number, pendingEditId: string | number) {
+    return this.http.get<{
+      emailSubject: string | null;
+      emailBody: string | null;
+      emailSent: boolean;
+      emailSentAt: string | null;
+      emailOpenedAt: string | null;
+      emailFrom: string | null;
+      emailTo: string | null;
+    }>(`/clients/${clientId}/edit/${pendingEditId}/email-preview`);
+  }
+
   getClientDataAndTemplate(clientId: string) {
     const httpParams = new HttpParams().set('template', 'true').set('staffInSelectedOfficeOnly', 'true');
     return this.http.get(`/clients/${clientId}`, { params: httpParams });
@@ -958,4 +972,33 @@ export class ClientsService {
   dispatchWelcomeKit(clientId: string | number, data: any): Observable<any> {
     return this.http.post(`/clients/${clientId}/welcomekit`, data);
   }
+
+  updateWelcomeKitStatus(welcomeKitId: number, status: string): Observable<any> {
+    return this.http.put(`/welcomekit/${welcomeKitId}`, { status });
+  }
+
+  getKycExceptions(resolved = false): Observable<any[]> {
+    return this.http.get<any[]>(`/kyc/exceptions?resolved=${resolved}`);
+  }
+
+  /**
+   * Records a KYC-exception outreach attempt against a customer, and — for the SMS, EMAIL and
+   * WHATSAPP channels — actually transmits the notice.
+   *
+   * The destination is resolved server-side from the client record; it is deliberately not part of
+   * this payload, so a tampered request cannot redirect a KYC notice elsewhere.
+   *
+   * Resolves with HTTP 200 even when delivery fails — inspect `deliveryStatus` / `delivered` on the
+   * response rather than assuming success, since the log row is written either way.
+   */
+  saveKycContactLog(
+    clientId: string | number,
+    data: { channel: string; notes: string; officerName?: string }
+  ): Observable<any> {
+    return this.http.post(`/kyc/exceptions/${clientId}/contact-log`, data);
+  }
+
+  getKycContactLog(clientId: string | number): Observable<any[]> {
+    return this.http.get<any[]>(`/kyc/exceptions/${clientId}/contact-log`);
+  }
 }

src/app/clients/create-client/create-client.component.ts

@@ -430,8 +430,22 @@ export class CreateClientComponent {
       }
       this.validationError = '';
       // Save KYC
-      if (this.clientKycStep?.hasKycData && !this.clientKycStep.kycId) {
-        this.clientsService.saveClientKyc(clientId, this.clientKycStep.kycData).subscribe({ error: () => {} });
+      if (this.clientKycStep?.hasKycData) {
+        if (!this.clientKycStep.kycId) {
+          this.clientsService.saveClientKyc(clientId, this.clientKycStep.kycData).subscribe({
+            next: (res: any) => {
+              if (this.clientKycStep) {
+                this.clientKycStep.kycId = res?.resourceId?.toString() || res?.entityId?.toString() || '';
+              }
+            },
+            error: () => {}
+          });
+        } else {
+          const { kycType, ...updatePayload } = this.clientKycStep.kycData;
+          this.clientsService
+            .updateClientKyc(clientId, this.clientKycStep.kycId, updatePayload)
+            .subscribe({ error: () => {} });
+        }
       }
       // Upload photo & signature
       if (this.clientKycStep?.photographFile) {
@@ -696,12 +710,20 @@ export class CreateClientComponent {
     // Persist the KYC document picker selection + uploaded files as a client identifier
     this.saveKycDocProof(clientId);
 
-    // Save KYC only if it wasn't already created during the KYC step
-    if (this.clientKycStep?.hasKycData && !this.clientKycStep.kycId) {
-      this.clientsService.saveClientKyc(clientId, this.clientKycStep.kycData).subscribe({
-        next: () => navigateToClient(),
-        error: () => navigateToClient()
-      });
+    // Save/update KYC to ensure latest exception fields are persisted
+    if (this.clientKycStep?.hasKycData) {
+      if (!this.clientKycStep.kycId) {
+        this.clientsService.saveClientKyc(clientId, this.clientKycStep.kycData).subscribe({
+          next: () => navigateToClient(),
+          error: () => navigateToClient()
+        });
+      } else {
+        const { kycType, ...updatePayload } = this.clientKycStep.kycData;
+        this.clientsService.updateClientKyc(clientId, this.clientKycStep.kycId, updatePayload).subscribe({
+          next: () => navigateToClient(),
+          error: () => navigateToClient()
+        });
+      }
     } else {
       navigateToClient();
     }

src/app/core/shell/shell.component.html

@@ -618,6 +618,12 @@
       <button mat-menu-item routerLink="/reports/risk-review" tabindex="0">
         <i class="fa fa-user-shield menu-item-icon"></i> Risk Review Report
       </button>
+      <button mat-menu-item routerLink="/reports/tds-interest" tabindex="0">
+        <i class="fa fa-percent menu-item-icon"></i> Deposit Interest &amp; TDS
+      </button>
+      <button mat-menu-item routerLink="/reports/tds-remittance" tabindex="0">
+        <i class="fa fa-landmark menu-item-icon"></i> TDS Remitted to Government
+      </button>
     </mat-menu>
 
     <!-- Admin Mega Menu — 3-column rectangular panel grouping Setup,
@@ -1629,6 +1635,14 @@
           <button mat-menu-item routerLink="/letter-mgmt/form-15gh" tabindex="0">
             <fa-icon icon="file-signature" class="menu-item-icon" style="color: #15803d"></fa-icon> Form 121
           </button>
+          <button mat-menu-item routerLink="/reports/tds-interest" tabindex="0">
+            <fa-icon icon="percentage" class="menu-item-icon" style="color: #15803d"></fa-icon> Deposit Interest &amp;
+            TDS
+          </button>
+          <button mat-menu-item routerLink="/reports/tds-remittance" tabindex="0">
+            <fa-icon icon="building-columns" class="menu-item-icon" style="color: #15803d"></fa-icon> TDS Remitted to
+            Govt
+          </button>
           <button mat-menu-item routerLink="/letter-mgmt/hypothecation-certificate" tabindex="0">
             <fa-icon icon="file-alt" class="menu-item-icon" style="color: #15803d"></fa-icon>
             Hypothecation Certificate

src/app/kyc-management/kyc-management.component.html

@@ -29,6 +29,11 @@
       Account Status
       <span class="km-cnt km-cnt--red">34</span>
     </button>
+    <button class="km-itab" [class.active]="activeSection === 'exceptions'" (click)="showSection('exceptions')">
+      <fa-icon icon="exclamation-triangle"></fa-icon>
+      KYC Exceptions
+      <span class="km-cnt km-cnt--amb">{{ exceptionRows.length }}</span>
+    </button>
   </div>
 
   <div class="km-main">
@@ -722,6 +727,284 @@
         </div>
       </div>
     }
+
+    <!-- KYC EXCEPTIONS -->
+    @if (activeSection === 'exceptions') {
+      <div class="km-page">
+        <div class="km-page-head">
+          <span class="km-page-title">KYC Exceptions Dashboard</span>
+          <div class="km-actions">
+            <button class="km-btn km-btn-g" (click)="toast('Exporting exception report...')">
+              <fa-icon icon="download"></fa-icon> Export Exceptions
+            </button>
+          </div>
+        </div>
+
+        <div class="km-stat-row">
+          <div class="km-stat">
+            <div class="km-stat-n" style="color: var(--km-amber)">{{ exceptionRows.length }}</div>
+            <div class="km-stat-l">Pending Exceptions</div>
+            <div class="km-stat-t" style="color: var(--km-amber)">Immediate attention</div>
+          </div>
+          <div class="km-stat">
+            <div class="km-stat-n" style="color: var(--km-red)">
+              {{ notYetContactedCount }}
+            </div>
+            <div class="km-stat-l">Not Yet Contacted</div>
+            <div class="km-stat-t" style="color: var(--km-red)">Action required</div>
+          </div>
+          <div class="km-stat">
+            <div class="km-stat-n" style="color: var(--km-orange)">
+              {{ panMismatchesCount }}
+            </div>
+            <div class="km-stat-l">PAN Mismatches</div>
+            <div class="km-stat-t" style="color: var(--km-orange)">Requires physical review</div>
+          </div>
+          <div class="km-stat">
+            <div class="km-stat-n" style="color: var(--km-blue)">
+              {{ aadhaarFailuresCount }}
+            </div>
+            <div class="km-stat-l">Aadhaar Failures</div>
+            <div class="km-stat-t" style="color: var(--km-blue)">Re-KYC OTP needed</div>
+          </div>
+        </div>
+
+        <div class="km-card km-mt">
+          <!-- Tab Toggle Header -->
+          <div
+            class="km-ch"
+            style="
+              border-bottom: 1px solid var(--km-g200);
+              padding-bottom: 0;
+              display: flex;
+              flex-direction: column;
+              align-items: flex-start;
+              gap: 12px;
+            "
+          >
+            <div style="display: flex; gap: 8px; align-items: center">
+              <div class="km-ci" style="background: #fef3c7; color: #d97706">
+                <fa-icon icon="exclamation-triangle"></fa-icon>
+              </div>
+              <div class="km-ct">Exceptions Register</div>
+            </div>
+
+            <div class="km-inner-nav" style="width: 100%; border: none; margin: 10px 0 0 0; padding: 0; gap: 8px">
+              <button
+                class="km-itab"
+                [class.active]="activeExceptionSubTab === 'pending'"
+                (click)="activeExceptionSubTab = 'pending'"
+                style="padding: 8px 16px; border-radius: 4px; font-weight: 600; font-size: 13px"
+              >
+                <fa-icon icon="clock"></fa-icon>
+                Pending Exceptions ({{ pendingExceptions.length }})
+              </button>
+              <button
+                class="km-itab"
+                [class.active]="activeExceptionSubTab === 'resolved'"
+                (click)="activeExceptionSubTab = 'resolved'"
+                style="padding: 8px 16px; border-radius: 4px; font-weight: 600; font-size: 13px"
+              >
+                <fa-icon icon="check-circle"></fa-icon>
+                Resolved Exceptions ({{ resolvedExceptions.length }})
+              </button>
+            </div>
+          </div>
+
+          <!-- PENDING EXCEPTIONS TAB -->
+          @if (activeExceptionSubTab === 'pending') {
+            @if (pendingExceptions.length === 0) {
+              <div class="km-empty" style="padding: 40px; text-align: center">
+                <div class="km-empty-i">🎉</div>
+                <div style="font-weight: 500; font-size: 16px; margin-top: 12px">All exceptions resolved!</div>
+                <div class="km-empty-s" style="color: var(--km-g500); font-size: 13px; margin-top: 4px">
+                  There are no active client KYC exceptions on record.
+                </div>
+              </div>
+            } @else {
+              <table class="km-tbl">
+                <thead>
+                  <tr>
+                    <th>Client / Account</th>
+                    <th>Branch</th>
+                    <th>Exception Reason &amp; Date</th>
+                    <th>Risk</th>
+                    <th>Contact Status</th>
+                    <th>Contact Logs</th>
+                    <th>Actions</th>
+                  </tr>
+                </thead>
+                <tbody>
+                  @for (c of pendingExceptions; track c.id) {
+                    <tr>
+                      <td>
+                        <div
+                          class="km-an"
+                          [routerLink]="['/clients', c.id, 'kyc']"
+                          style="cursor: pointer; color: var(--km-blue); text-decoration: underline"
+                        >
+                          {{ c.name }}
+                        </div>
+                        <div class="km-ai">{{ c.account }}</div>
+                      </td>
+                      <td>{{ c.contact.branch }}</td>
+                      <td>
+                        <div style="font-weight: 500; color: #b45309">{{ c.exceptionReason }}</div>
+                        <div class="km-small">Opened: {{ c.exceptionDate }}</div>
+                      </td>
+                      <td>
+                        <span class="km-b" [ngClass]="riskClass(c.risk)">{{ c.riskLabel }}</span>
+                      </td>
+                      <td>
+                        @if (c.contactHistory && c.contactHistory.length > 0) {
+                          <span class="km-del d-ok">Contacted</span>
+                          <div class="km-small" style="margin-top: 2px">
+                            Last: {{ c.contactHistory[c.contactHistory.length - 1].date }}
+                          </div>
+                        } @else {
+                          <span class="km-del d-fa">Not Contacted</span>
+                        }
+                      </td>
+                      <td>
+                        @if (c.contactHistory && c.contactHistory.length > 0) {
+                          <div class="contact-logs-list" style="max-height: 80px; overflow-y: auto; font-size: 11px">
+                            @for (log of c.contactHistory; track $index) {
+                              <div style="border-bottom: 1px dashed var(--km-g300); padding: 2px 0">
+                                <strong>{{ log.date }} ({{ log.action }}):</strong> {{ log.notes }}
+                                <em>— {{ log.officer }}</em>
+                                @if (log.platformSent) {
+                                  @if (log.delivered) {
+                                    <span class="km-sent-tag km-sent-ok" [title]="log.deliveryMessage"
+                                      >Sent {{ log.destinationMasked }}</span
+                                    >
+                                  } @else {
+                                    <span class="km-sent-tag km-sent-fail" [title]="log.deliveryMessage">Not sent</span>
+                                  }
+                                }
+                              </div>
+                            }
+                          </div>
+                        } @else {
+                          <span style="color: var(--km-g500); font-size: 11px">No logs recorded</span>
+                        }
+                      </td>
+                      <td>
+                        <div style="display: flex; gap: 8px">
+                          <button
+                            class="km-btn km-btn-ot"
+                            style="border-color: var(--km-blue); color: var(--km-blue)"
+                            [routerLink]="['/clients', c.id, 'kyc']"
+                          >
+                            <fa-icon icon="user-check"></fa-icon> Do KYC
+                          </button>
+                          <button class="km-btn km-btn-ot" (click)="openContactDialog(c)">
+                            <fa-icon icon="phone"></fa-icon> Log Call
+                          </button>
+                        </div>
+                      </td>
+                    </tr>
+                  }
+                </tbody>
+              </table>
+            }
+          }
+
+          <!-- RESOLVED EXCEPTIONS TAB -->
+          @if (activeExceptionSubTab === 'resolved') {
+            @if (resolvedExceptions.length === 0) {
+              <div class="km-empty" style="padding: 40px; text-align: center">
+                <div class="km-empty-i" style="font-size: 32px; filter: grayscale(1)">📋</div>
+                <div style="font-weight: 500; font-size: 16px; margin-top: 12px; color: var(--km-g500)">
+                  No resolved exceptions
+                </div>
+                <div class="km-empty-s" style="color: var(--km-g500); font-size: 13px; margin-top: 4px">
+                  Resolved KYC exceptions will appear here once verification is completed.
+                </div>
+              </div>
+            } @else {
+              <table class="km-tbl">
+                <thead>
+                  <tr>
+                    <th>Client / Account</th>
+                    <th>Branch</th>
+                    <th>Exception Reason &amp; Resolution</th>
+                    <th>Risk</th>
+                    <th>Contact Logs</th>
+                    <th>Status</th>
+                  </tr>
+                </thead>
+                <tbody>
+                  @for (c of resolvedExceptions; track c.id) {
+                    <tr>
+                      <td>
+                        <div
+                          class="km-an"
+                          [routerLink]="['/clients', c.id, 'kyc']"
+                          style="cursor: pointer; color: var(--km-blue); text-decoration: underline"
+                        >
+                          {{ c.name }}
+                        </div>
+                        <div class="km-ai">{{ c.account }}</div>
+                      </td>
+                      <td>{{ c.contact.branch }}</td>
+                      <td>
+                        <div style="font-weight: 500; color: var(--km-g500); text-decoration: line-through">
+                          {{ c.exceptionReason }}
+                        </div>
+                        <div class="km-small">Resolved On: {{ c.exceptionResolvedOn }}</div>
+                      </td>
+                      <td>
+                        <span class="km-b" [ngClass]="riskClass(c.risk)">{{ c.riskLabel }}</span>
+                      </td>
+                      <td>
+                        @if (c.contactHistory && c.contactHistory.length > 0) {
+                          <div class="contact-logs-list" style="max-height: 80px; overflow-y: auto; font-size: 11px">
+                            @for (log of c.contactHistory; track $index) {
+                              <div style="border-bottom: 1px dashed var(--km-g300); padding: 2px 0">
+                                <strong>{{ log.date }} ({{ log.action }}):</strong> {{ log.notes }}
+                                <em>— {{ log.officer }}</em>
+                                @if (log.platformSent) {
+                                  @if (log.delivered) {
+                                    <span class="km-sent-tag km-sent-ok" [title]="log.deliveryMessage"
+                                      >Sent {{ log.destinationMasked }}</span
+                                    >
+                                  } @else {
+                                    <span class="km-sent-tag km-sent-fail" [title]="log.deliveryMessage">Not sent</span>
+                                  }
+                                }
+                              </div>
+                            }
+                          </div>
+                        } @else {
+                          <span style="color: var(--km-g500); font-size: 11px">No logs recorded</span>
+                        }
+                      </td>
+                      <td>
+                        <span
+                          style="
+                            display: inline-flex;
+                            align-items: center;
+                            gap: 4px;
+                            background: #e6f4ea;
+                            color: #137333;
+                            padding: 4px 8px;
+                            border-radius: 4px;
+                            font-weight: 500;
+                            font-size: 12px;
+                          "
+                        >
+                          <fa-icon icon="check-circle"></fa-icon> Exception Resolved
+                        </span>
+                      </td>
+                    </tr>
+                  }
+                </tbody>
+              </table>
+            }
+          }
+        </div>
+      </div>
+    }
   </div>
 
   <!-- CLIENT DETAIL MODAL -->
@@ -1165,6 +1448,251 @@
     </div>
   }
 
+  <!-- LOG CONTACT DIALOG -->
+  @if (contactDialogOpen && current) {
+    <div class="km-overlay" (click)="closeContactDialog()">
+      <div class="km-modal hv-modal" (click)="$event.stopPropagation()">
+        <div class="km-mh">
+          <div class="km-mh-av">{{ current.av }}</div>
+          <div>
+            <div class="km-mh-name">Log Customer Contact</div>
+            <div class="km-mh-meta">{{ current.name }} · {{ current.account }}</div>
+          </div>
+          <div class="km-mclose" (click)="closeContactDialog()">✕</div>
+        </div>
+
+        <div class="km-mbody hv-body">
+          <div class="hv-addr">
+            <div class="hv-addr-label">Customer Contact Info</div>
+            <div class="hv-addr-name">{{ current.name }}</div>
+            <div class="hv-addr-text">
+              <fa-icon icon="mobile-alt" class="vkyc-ic"></fa-icon> {{ current.contact.mobile }}
+            </div>
+            <div class="hv-addr-text">
+              <fa-icon icon="envelope" class="vkyc-ic"></fa-icon> {{ current.contact.email }}
+            </div>
+          </div>
+
+          <div class="hv-row">
+            <label class="hv-label">Contact Channel<span class="hv-req">*</span></label>
+            <select class="hv-input" [(ngModel)]="contactChannel">
+              @for (ch of contactChannels; track ch.value) {
+                <option [value]="ch.value">
+                  {{ ch.label }}{{ ch.sends ? ' — sends a notice now' : ' — record only' }}
+                </option>
+              }
+            </select>
+            @if (selectedChannelSends) {
+              <div class="hv-hint hv-hint-send">
+                <fa-icon icon="paper-plane" class="vkyc-ic"></fa-icon>
+                A KYC notice will be sent to the customer when you save.
+              </div>
+            } @else {
+              <div class="hv-hint">Records an action you already took. Nothing is sent to the customer.</div>
+            }
+            @if (selectedChannelUnavailable) {
+              <div class="hv-hint hv-hint-error">
+                This customer has no {{ selectedChannel?.requires === 'email' ? 'email address' : 'mobile number' }} on
+                file — choose a different channel.
+              </div>
+            }
+          </div>
+
+          <div class="hv-row">
+            <label class="hv-label">KYC Officer Logging<span class="hv-req">*</span></label>
+            <select class="hv-input" [(ngModel)]="contactOfficer">
+              @for (officer of bankOfficers; track officer) {
+                <option [value]="officer">{{ officer }}</option>
+              }
+            </select>
+          </div>
+
+          <div class="hv-row">
+            <label class="hv-label">Summary / Notes<span class="hv-req">*</span></label>
+            <textarea
+              class="hv-input hv-textarea"
+              rows="3"
+              placeholder="Enter details of conversation e.g. Customer promised to visit branch next Tuesday..."
+              [(ngModel)]="contactNotes"
+            ></textarea>
+          </div>
+
+          @if (contactError) {
+            <div class="hv-hint hv-hint-error" role="alert">
+              <fa-icon icon="exclamation-circle" class="vkyc-ic"></fa-icon> {{ contactError }}
+            </div>
+          }
+        </div>
+
+        <div class="hv-footer">
+          <button class="km-btn" [disabled]="contactSaving" (click)="closeContactDialog()">Cancel</button>
+          <button class="km-btn km-btn-t" [disabled]="contactSaveDisabled" (click)="saveContactLog()">
+            {{ contactSaveLabel }}
+          </button>
+        </div>
+      </div>
+    </div>
+  }
+
+  <!-- RESOLVE KYC DIALOG -->
+  @if (resolveDialogOpen && current) {
+    <div class="km-overlay" (click)="closeResolveDialog()">
+      <div class="km-modal hv-modal" (click)="$event.stopPropagation()">
+        <div class="km-mh" style="border-bottom: 2px solid var(--km-green)">
+          <div class="km-mh-av" style="background: var(--km-green)">{{ current.av }}</div>
+          <div>
+            <div class="km-mh-name">Resolve KYC Exception</div>
+            <div class="km-mh-meta">{{ current.name }} · {{ current.account }}</div>
+          </div>
+          <div class="km-mclose" (click)="closeResolveDialog()">✕</div>
+        </div>
+
+        <div class="km-mbody hv-body">
+          <div
+            style="
+              background: #f0fdf4;
+              border: 1px solid #bbf7d0;
+              border-radius: 6px;
+              padding: 12px;
+              margin-bottom: 16px;
+              font-size: 13px;
+              color: #166534;
+            "
+          >
+            <strong>Pending Reason:</strong> {{ current.exceptionReason }}
+            @if (current.exceptionRemarks) {
+              <div style="margin-top: 4px; font-style: italic">"{{ current.exceptionRemarks }}"</div>
+            }
+          </div>
+
+          @if (showPanResolution) {
+            <div
+              style="
+                border: 1px solid var(--km-g300);
+                border-radius: 6px;
+                padding: 12px;
+                margin-bottom: 16px;
+                background: #fafafa;
+              "
+            >
+              <div style="display: flex; align-items: center; gap: 8px; margin-bottom: 8px">
+                <input type="checkbox" id="resolvePanChk" [(ngModel)]="resolvePanActive" />
+                <label for="resolvePanChk" style="font-weight: 600; cursor: pointer; color: var(--km-g800)"
+                  >Resolve PAN Card Exception</label
+                >
+              </div>
+              @if (resolvePanActive) {
+                <div class="hv-row" style="margin-left: 20px">
+                  <label class="hv-label">Verified PAN Number<span class="hv-req">*</span></label>
+                  <input
+                    type="text"
+                    class="hv-input"
+                    [(ngModel)]="resolvePanNumber"
+                    placeholder="e.g. ABCDE1234F"
+                    maxlength="10"
+                    style="text-transform: uppercase"
+                  />
+                  @if (resolvePanNumber && resolvePanNumber.length !== 10) {
+                    <div style="color: red; font-size: 11px; margin-top: 4px">PAN must be exactly 10 characters.</div>
+                  }
+                </div>
+              }
+            </div>
+          }
+
+          @if (showAadhaarResolution) {
+            <div
+              style="
+                border: 1px solid var(--km-g300);
+                border-radius: 6px;
+                padding: 12px;
+                margin-bottom: 16px;
+                background: #fafafa;
+              "
+            >
+              <div style="display: flex; align-items: center; gap: 8px; margin-bottom: 8px">
+                <input type="checkbox" id="resolveAadhChk" [(ngModel)]="resolveAadhaarActive" />
+                <label for="resolveAadhChk" style="font-weight: 600; cursor: pointer; color: var(--km-g800)"
+                  >Resolve Aadhaar Card Exception</label
+                >
+              </div>
+              @if (resolveAadhaarActive) {
+                <div class="hv-row" style="margin-left: 20px">
+                  <label class="hv-label">Verified Aadhaar Number<span class="hv-req">*</span></label>
+                  <input
+                    type="text"
+                    class="hv-input"
+                    [(ngModel)]="resolveAadhaarNumber"
+                    placeholder="e.g. 597855025299"
+                    maxlength="12"
+                  />
+                  @if (resolveAadhaarNumber && resolveAadhaarNumber.length !== 12) {
+                    <div style="color: red; font-size: 11px; margin-top: 4px">Aadhaar must be exactly 12 digits.</div>
+                  }
+                </div>
+              }
+            </div>
+          }
+
+          @if (showGeneralResolution) {
+            <div
+              style="
+                border: 1px solid var(--km-g300);
+                border-radius: 6px;
+                padding: 12px;
+                margin-bottom: 16px;
+                background: #fafafa;
+              "
+            >
+              <div style="display: flex; align-items: center; gap: 8px; margin-bottom: 8px">
+                <input type="checkbox" id="resolveGenChk" [(ngModel)]="resolveGeneralActive" />
+                <label for="resolveGenChk" style="font-weight: 600; cursor: pointer; color: var(--km-g800)"
+                  >Resolve General Exception</label
+                >
+              </div>
+              @if (resolveGeneralActive) {
+                <div style="margin-left: 20px">
+                  <div class="hv-row">
+                    <label class="hv-label">Verification Document Type<span class="hv-req">*</span></label>
+                    <select class="hv-input" [(ngModel)]="resolveGeneralDocumentType">
+                      <option value="OVD">Officially Valid Document (Passport/Voter ID)</option>
+                    </select>
+                  </div>
+                  <div class="hv-row">
+                    <label class="hv-label">Document Identification Number<span class="hv-req">*</span></label>
+                    <input
+                      type="text"
+                      class="hv-input"
+                      [(ngModel)]="resolveGeneralDocumentNumber"
+                      placeholder="Enter verified document number"
+                    />
+                  </div>
+                </div>
+              }
+            </div>
+          }
+
+          <div class="hv-row">
+            <label class="hv-label">Resolution Comments<span class="hv-req">*</span></label>
+            <textarea
+              class="hv-input hv-textarea"
+              rows="3"
+              placeholder="Describe how verification was resolved..."
+              [(ngModel)]="resolveRemarks"
+            ></textarea>
+          </div>
+        </div>
+
+        <div class="hv-footer">
+          <button class="km-btn" (click)="closeResolveDialog()">Cancel</button>
+          <button class="km-btn km-btn-g" [disabled]="!isResolveValid" (click)="saveResolveKyc()">
+            Complete KYC &amp; Resolve Exception
+          </button>
+        </div>
+      </div>
+    </div>
+  }
+
   <!-- TOAST -->
   <div class="km-toast" [class.show]="toastVisible">{{ toastMsg }}</div>
 </div>

src/app/kyc-management/kyc-management.component.scss

@@ -1588,6 +1588,58 @@
   min-height: 60px;
 }
 
+/* Inline note under a field. The default (neutral) form states that nothing is transmitted;
+   the -send and -error variants call out the two cases the officer must not misread. */
+.hv-hint {
+  font-size: 11px;
+  line-height: 1.45;
+  color: var(--km-g500);
+  display: flex;
+  align-items: flex-start;
+  gap: 6px;
+}
+
+.hv-hint-send {
+  color: #0f766e;
+  background: #f0fdfa;
+  border: 1px solid #99f6e4;
+  border-radius: 4px;
+  padding: 6px 8px;
+  font-weight: 500;
+}
+
+.hv-hint-error {
+  color: #b91c1c;
+  background: #fef2f2;
+  border: 1px solid #fecaca;
+  border-radius: 4px;
+  padding: 6px 8px;
+  font-weight: 500;
+}
+
+/* Delivery outcome chip on a contact-log row. A logged attempt and a delivered notice are
+   different facts, so they never share a colour. */
+.km-sent-tag {
+  display: inline-block;
+  margin-left: 6px;
+  padding: 0 5px;
+  border-radius: 3px;
+  font-size: 10px;
+  font-weight: 600;
+  white-space: nowrap;
+  vertical-align: baseline;
+}
+
+.km-sent-ok {
+  background: #e6f4ea;
+  color: #137333;
+}
+
+.km-sent-fail {
+  background: #fef2f2;
+  color: #b91c1c;
+}
+
 .hv-footer {
   padding: 14px 22px;
   border-top: 1px solid var(--km-g200);
@@ -1648,3 +1700,30 @@
   color: #0f172a;
   word-break: break-all;
 }
+
+/* KYC Exceptions Styles */
+.km-ci-e {
+  background: var(--km-amber-l) !important;
+  color: var(--km-amber) !important;
+}
+
+.contact-logs-list {
+  background: #f8fafc;
+  border: 1px solid #e2e8f0;
+  border-radius: 6px;
+  padding: 6px 10px;
+  font-family: inherit;
+
+  &::-webkit-scrollbar {
+    width: 4px;
+  }
+
+  &::-webkit-scrollbar-track {
+    background: transparent;
+  }
+
+  &::-webkit-scrollbar-thumb {
+    background: #cbd5e1;
+    border-radius: 2px;
+  }
+}

src/app/kyc-management/kyc-management.component.ts

@@ -6,10 +6,11 @@
  * file, You can obtain one at http://mozilla.org/MPL/2.0/.
  */
 
-import { Component, OnInit } from '@angular/core';
+import { Component, OnInit, inject } from '@angular/core';
 import { FormsModule } from '@angular/forms';
 import { STANDALONE_SHARED_IMPORTS } from 'app/standalone-shared.module';
 import { FaIconComponent } from '@fortawesome/angular-fontawesome';
+import { ClientsService } from '../clients/clients.service';
 
 interface KmNotice {
   no: string;
@@ -31,6 +32,24 @@ interface KmEvidence {
   docket?: string;
 }
 
+/** One outreach attempt, as returned by GET /kyc/exceptions/{clientId}/contact-log. */
+interface KmContactLog {
+  date: string;
+  /** Display label for the channel used, e.g. 'SMS' / 'In-Branch Visit'. */
+  action: string;
+  notes: string;
+  officer: string;
+  /** True when this channel transmits (SMS/Email/WhatsApp) rather than being recorded offline. */
+  platformSent?: boolean;
+  /** True only when the notice actually reached the gateway. */
+  delivered?: boolean;
+  /** SENT | FAILED | SKIPPED_NO_DESTINATION | PROVIDER_NOT_CONFIGURED | NOT_APPLICABLE */
+  deliveryStatus?: string;
+  /** Officer-facing outcome sentence — shown verbatim so a failure is never mistaken for a send. */
+  deliveryMessage?: string;
+  destinationMasked?: string;
+}
+
 interface KmClient {
   id: string;
   av: string;
@@ -66,6 +85,17 @@ interface KmClient {
   pendingActions: string[];
   actionTaken: string[];
   evidence: KmEvidence | null;
+  isException?: boolean;
+  exceptionReason?: string;
+  exceptionRemarks?: string;
+  exceptionDate?: string;
+  exceptionResolved?: boolean;
+  exceptionResolvedOn?: string;
+  contactHistory?: KmContactLog[];
+  kycId?: string;
+  /** Whether the customer has a mobile / email on file — drives channel availability in the dialog. */
+  hasMobile?: boolean;
+  hasEmail?: boolean;
 }
 
 @Component({
@@ -79,7 +109,8 @@ interface KmClient {
   ]
 })
 export class KycManagementComponent implements OnInit {
-  activeSection: 'alerts' | 'notif' | 'audit' | 'status' = 'alerts';
+  private clientsService = inject(ClientsService);
+  activeSection: 'alerts' | 'notif' | 'audit' | 'status' | 'exceptions' = 'alerts';
 
   modalOpen = false;
   modalTab: 'overview' | 'timeline' | 'notices' | 'evidence' | 'action' = 'overview';
@@ -529,15 +560,419 @@ export class KycManagementComponent implements OnInit {
   };
 
   alertRows: KmClient[] = [];
+  exceptionRows: KmClient[] = [];
+  pendingExceptions: KmClient[] = [];
+  resolvedExceptions: KmClient[] = [];
+  activeExceptionSubTab: 'pending' | 'resolved' = 'pending';
+  selectedExceptionReason = '';
+  selectedExceptionContactStatus = '';
+
+  // Dialog properties for exceptions
+  contactDialogOpen = false;
+  contactChannel = 'PHONE_CALL';
+  contactNotes = '';
+  contactOfficer = 'Neha Verma — KYC Officer (Bhopal Main)';
+  /** In-flight guard — a double-click must not send the customer two notices. */
+  contactSaving = false;
+  /** Populated when the save itself failed (not when the save worked but delivery didn't). */
+  contactError = '';
+
+  /**
+   * Channels offered in the Log Customer Contact dialog. `sends` marks the ones where saving
+   * transmits a real notice to the customer, as opposed to recording an action the officer already
+   * took offline — the dialog labels and the confirm button both key off it.
+   */
+  readonly contactChannels: { value: string; label: string; sends: boolean; requires?: 'mobile' | 'email' }[] = [
+    { value: 'PHONE_CALL', label: 'Phone Call', sends: false },
+    { value: 'SMS', label: 'SMS', sends: true, requires: 'mobile' },
+    { value: 'EMAIL', label: 'Email', sends: true, requires: 'email' },
+    { value: 'WHATSAPP', label: 'WhatsApp Message', sends: true, requires: 'mobile' },
+    { value: 'BRANCH_VISIT', label: 'In-Branch Visit', sends: false },
+    { value: 'FIELD_VISIT', label: 'Agent Field Visit', sends: false }
+  ];
+
+  resolveDialogOpen = false;
+  resolveDocumentType = 'PAN';
+  resolveDocumentNumber = '';
+  resolveRemarks = '';
+
+  resolvePanActive = false;
+  resolvePanNumber = '';
+  resolveAadhaarActive = false;
+  resolveAadhaarNumber = '';
+  resolveGeneralActive = false;
+  resolveGeneralDocumentType = 'OVD';
+  resolveGeneralDocumentNumber = '';
+
+  showPanResolution = false;
+  showAadhaarResolution = false;
+  showGeneralResolution = false;
 
   ngOnInit(): void {
     this.alertRows = Object.values(this.clients);
+    this.loadExceptions();
   }
 
-  showSection(section: 'alerts' | 'notif' | 'audit' | 'status'): void {
+  loadExceptions(): void {
+    this.clientsService.getKycExceptions(false).subscribe({
+      next: (data) => {
+        this.pendingExceptions = data.map((item: any) => this.mapException(item, false));
+        this.exceptionRows = this.pendingExceptions;
+        this.loadContactHistories(this.pendingExceptions);
+      },
+      error: (err) => {
+        console.error('Failed to load active exceptions', err);
+        this.pendingExceptions = [];
+        this.exceptionRows = [];
+      }
+    });
+
+    this.clientsService.getKycExceptions(true).subscribe({
+      next: (data) => {
+        this.resolvedExceptions = data.map((item: any) => this.mapException(item, true));
+        this.loadContactHistories(this.resolvedExceptions);
+      },
+      error: (err) => {
+        console.error('Failed to load resolved exceptions', err);
+        this.resolvedExceptions = [];
+      }
+    });
+  }
+
+  private mapException(item: any, resolved: boolean): KmClient {
+    return {
+      id: item.clientId?.toString(),
+      av: (item.clientDisplayName || 'Client')
+        .split(' ')
+        .map((n: string) => n[0])
+        .join('')
+        .substring(0, 2)
+        .toUpperCase(),
+      name: item.clientDisplayName,
+      meta: `${item.clientAccountNo || `CLI-${item.clientId}`} · Savings A/c · ${item.clientOfficeName || 'Bhopal Main'}`,
+      account: item.clientAccountNo || `CLI-${item.clientId}`,
+      state: 'alert',
+      risk: item.riskCategoryCode?.toLowerCase() || 'low',
+      riskLabel: item.riskCategory || 'Low Risk',
+      expiry: 'Pending',
+      daysLeft: 30,
+      kyc: {
+        type: item.kycType || 'Individual',
+        initiated: item.initiatedOn || '—',
+        lastVerified: item.verifiedOn || '—',
+        validity: '—',
+        pan: item.panNumber || '—',
+        aadhaar: item.aadhaarNumberMasked || '—',
+        panStatus: item.panVerified ? 'Verified' : 'Verification Failed',
+        aadhaarStatus: item.aadhaarVerified ? 'Verified' : 'Verification Failed',
+        panLink: 'Not Linked'
+      },
+      contact: {
+        // Masked server-side; the full values never reach the browser. 'Not on file' is meaningful
+        // here — it's why an SMS or Email channel will be unavailable for this customer.
+        mobile: item.clientMobileMasked || 'Not on file',
+        email: item.clientEmailMasked || 'Not on file',
+        address: 'Client Address, Bhopal MP 462002',
+        branch: item.clientOfficeName || 'Bhopal Main'
+      },
+      notices: [],
+      noticesSent: 0,
+      noticePending: resolved ? 'Resolved Exception' : 'Pending verification',
+      nextStage: resolved ? 'Exception Resolved' : 'KYC Exceptions review',
+      pendingActions: resolved ? [] : ['Resolve Exception reasons'],
+      actionTaken: resolved ? ['KYC Exception resolved'] : [],
+      evidence: null,
+      isException: true,
+      // No invented default — a record whose reason was never stored (or was cleared by the old
+      // resolve path) must not be relabelled as a PAN failure it may never have had.
+      exceptionReason: item.exceptionReason || 'Reason not recorded',
+      exceptionRemarks: item.remarks || '',
+      exceptionDate: item.initiatedOn || '—',
+      exceptionResolved: resolved,
+      exceptionResolvedOn: item.exceptionResolvedOn || '—',
+      contactHistory: [],
+      kycId: item.id?.toString(),
+      hasMobile: item.hasMobile === true,
+      hasEmail: item.hasEmail === true
+    };
+  }
+
+  /**
+   * Pull each row's persisted outreach history. Fired after the exception list loads; a failure on
+   * one row leaves that row's history empty rather than blanking the whole grid.
+   */
+  private loadContactHistories(rows: KmClient[]): void {
+    for (const row of rows) {
+      if (!row.id) continue;
+      this.clientsService.getKycContactLog(row.id).subscribe({
+        next: (logs) => {
+          row.contactHistory = (logs || []).map((log: any) => this.mapContactLog(log));
+        },
+        error: (err) => {
+          console.error(`Failed to load contact log for client ${row.id}`, err);
+        }
+      });
+    }
+  }
+
+  get notYetContactedCount(): number {
+    return this.exceptionRows.filter((c) => !c.contactHistory || c.contactHistory.length === 0).length;
+  }
+
+  get panMismatchesCount(): number {
+    return this.exceptionRows.filter((c) => c.exceptionReason?.includes('PAN')).length;
+  }
+
+  get aadhaarFailuresCount(): number {
+    return this.exceptionRows.filter((c) => c.exceptionReason?.includes('Aadhaar')).length;
+  }
+
+  showSection(section: 'alerts' | 'notif' | 'audit' | 'status' | 'exceptions'): void {
     this.activeSection = section;
   }
 
+  openContactDialog(client: KmClient): void {
+    this.current = client;
+    this.contactChannel = 'PHONE_CALL';
+    this.contactNotes = '';
+    this.contactError = '';
+    this.contactSaving = false;
+    this.contactOfficer = this.bankOfficers[1]; // Neha Verma
+    this.contactDialogOpen = true;
+  }
+
+  closeContactDialog(): void {
+    this.contactDialogOpen = false;
+  }
+
+  /** The channel currently picked in the dialog. */
+  get selectedChannel(): { value: string; label: string; sends: boolean; requires?: 'mobile' | 'email' } | undefined {
+    return this.contactChannels.find((c) => c.value === this.contactChannel);
+  }
+
+  /** True when saving will transmit a notice to the customer, not merely record one. */
+  get selectedChannelSends(): boolean {
+    return this.selectedChannel?.sends === true;
+  }
+
+  /**
+   * True when the picked channel needs a destination the customer doesn't have. Blocks the save so
+   * the officer isn't left reading a failure they could have seen up front.
+   */
+  get selectedChannelUnavailable(): boolean {
+    const requires = this.selectedChannel?.requires;
+    if (!requires || !this.current) return false;
+    return requires === 'mobile' ? this.current.hasMobile === false : this.current.hasEmail === false;
+  }
+
+  get contactSaveDisabled(): boolean {
+    return !this.contactNotes?.trim() || !this.contactChannel || this.contactSaving || this.selectedChannelUnavailable;
+  }
+
+  /** 'Send & Save' when a notice goes out, plain 'Save Log' when it's an offline record. */
+  get contactSaveLabel(): string {
+    if (this.contactSaving) return this.selectedChannelSends ? 'Sending…' : 'Saving…';
+    return this.selectedChannelSends ? 'Send & Save' : 'Save Log';
+  }
+
+  saveContactLog(): void {
+    if (!this.current || this.contactSaveDisabled) return;
+
+    const client = this.current;
+    this.contactSaving = true;
+    this.contactError = '';
+
+    this.clientsService
+      .saveKycContactLog(client.id, {
+        channel: this.contactChannel,
+        notes: this.contactNotes.trim(),
+        officerName: this.contactOfficer
+      })
+      .subscribe({
+        next: (log: any) => {
+          this.contactSaving = false;
+          client.contactHistory = [
+            ...(client.contactHistory || []),
+            this.mapContactLog(log)
+          ];
+
+          // The request succeeding does not mean the customer was reached — a gateway failure comes
+          // back as HTTP 200 with delivered=false, so report what actually happened.
+          if (log?.platformSent && !log?.delivered) {
+            this.toast(log?.deliveryMessage || `Logged, but the ${log?.channelLabel || 'message'} could not be sent.`);
+          } else {
+            this.toast(log?.deliveryMessage || `Contact attempt logged successfully for ${client.name}`);
+          }
+          this.contactDialogOpen = false;
+        },
+        error: (err) => {
+          this.contactSaving = false;
+          // Keep the dialog open — the officer's notes are still in the textarea and would
+          // otherwise be lost.
+          this.contactError =
+            err?.error?.errors?.[0]?.defaultUserMessage ||
+            err?.error?.defaultUserMessage ||
+            'Could not save the contact log. Please try again.';
+        }
+      });
+  }
+
+  private mapContactLog(log: any): KmContactLog {
+    return {
+      date: log?.contactedAt ? this.formatLogDate(log.contactedAt) : '—',
+      action: log?.channelLabel || log?.channel || 'Contact',
+      notes: log?.notes || '',
+      officer: (log?.officerName || '').split(' — ')[0],
+      platformSent: log?.platformSent,
+      delivered: log?.delivered,
+      deliveryStatus: log?.deliveryStatus,
+      deliveryMessage: log?.deliveryMessage,
+      destinationMasked: log?.destinationMasked
+    };
+  }
+
+  /**
+   * `contactedAt` arrives as a LocalDateTime — Jackson serialises it as an ISO string or as a
+   * [y, m, d, h, min, s] array depending on the tenant's date-format setting, so handle both.
+   */
+  private formatLogDate(value: any): string {
+    const date = Array.isArray(value)
+      ? new Date(value[0], (value[1] || 1) - 1, value[2] || 1, value[3] || 0, value[4] || 0)
+      : new Date(value);
+    if (isNaN(date.getTime())) return '—';
+    return date.toLocaleDateString('en-IN', { day: '2-digit', month: 'short', year: 'numeric' });
+  }
+
+  get isResolveValid(): boolean {
+    if (!this.resolveRemarks?.trim()) return false;
+    let anyActive = false;
+    if (this.showPanResolution && this.resolvePanActive) {
+      anyActive = true;
+      if (!this.resolvePanNumber || this.resolvePanNumber.trim().length !== 10) return false;
+    }
+    if (this.showAadhaarResolution && this.resolveAadhaarActive) {
+      anyActive = true;
+      if (!this.resolveAadhaarNumber || this.resolveAadhaarNumber.trim().length !== 12) return false;
+    }
+    if (this.showGeneralResolution && this.resolveGeneralActive) {
+      anyActive = true;
+      if (!this.resolveGeneralDocumentNumber?.trim()) return false;
+    }
+    return anyActive;
+  }
+
+  openResolveDialog(client: KmClient): void {
+    this.current = client;
+    const reason = client.exceptionReason || '';
+    this.showPanResolution = reason.includes('PAN');
+    this.showAadhaarResolution = reason.includes('Aadhaar');
+    this.showGeneralResolution = !this.showPanResolution && !this.showAadhaarResolution;
+
+    this.resolvePanActive = this.showPanResolution;
+    this.resolveAadhaarActive = this.showAadhaarResolution;
+    this.resolveGeneralActive = this.showGeneralResolution;
+
+    this.resolvePanNumber = '';
+    this.resolveAadhaarNumber = '';
+    this.resolveGeneralDocumentType = 'OVD';
+    this.resolveGeneralDocumentNumber = '';
+    this.resolveRemarks = '';
+    this.resolveDialogOpen = true;
+  }
+
+  closeResolveDialog(): void {
+    this.resolveDialogOpen = false;
+  }
+
+  saveResolveKyc(): void {
+    if (!this.current || !this.current.kycId) return;
+    const clientId = this.current.id;
+    const kycId = this.current.kycId;
+
+    const today = new Date();
+    const day = today.getDate().toString().padStart(2, '0');
+    const months = [
+      'January',
+      'February',
+      'March',
+      'April',
+      'May',
+      'June',
+      'July',
+      'August',
+      'September',
+      'October',
+      'November',
+      'December'
+    ];
+    const monthStr = months[today.getMonth()];
+    const year = today.getFullYear();
+    const dateStr = `${day} ${monthStr} ${year}`;
+
+    const resolvingPan = this.showPanResolution && this.resolvePanActive;
+    const resolvingAadhaar = this.showAadhaarResolution && this.resolveAadhaarActive;
+    const resolvingGeneral = this.showGeneralResolution && this.resolveGeneralActive;
+
+    const remainsPan = this.showPanResolution && !this.resolvePanActive;
+    const remainsAadhaar = this.showAadhaarResolution && !this.resolveAadhaarActive;
+
+    const isFullyResolved = !remainsPan && !remainsAadhaar;
+
+    const resolvedKycData: any = {
+      locale: 'en',
+      dateFormat: 'dd MMMM yyyy',
+      remarks: this.resolveRemarks || 'Resolved via exceptions dashboard'
+    };
+
+    if (isFullyResolved) {
+      resolvedKycData.isException = false;
+      resolvedKycData.exceptionResolved = true;
+      resolvedKycData.exceptionResolvedOn = dateStr;
+      // Keep exceptionReason — the Resolved tab shows what was resolved, and clearing it destroys
+      // the audit record of why the exception was ever raised.
+    } else {
+      resolvedKycData.isException = true;
+      resolvedKycData.exceptionResolved = false;
+      const remainingReasons: string[] = [];
+      if (remainsPan) remainingReasons.push('PAN Card Verification Failed');
+      if (remainsAadhaar) remainingReasons.push('Aadhaar Verification Failed');
+      resolvedKycData.exceptionReason = remainingReasons.join(', ');
+    }
+
+    if (resolvingPan) {
+      resolvedKycData.panNumber = this.resolvePanNumber.toUpperCase().trim();
+      resolvedKycData.panVerified = true;
+    }
+    if (resolvingAadhaar) {
+      const aadhaarRaw = this.resolveAadhaarNumber.trim();
+      resolvedKycData.aadhaarNumberMasked = 'XXXXXXXX' + aadhaarRaw.slice(-4);
+      resolvedKycData.aadhaarVerified = true;
+    }
+    if (resolvingGeneral) {
+      resolvedKycData.kycDocumentName = this.resolveGeneralDocumentType;
+      resolvedKycData.kycDocumentNumber = this.resolveGeneralDocumentNumber;
+      resolvedKycData.isException = false;
+      resolvedKycData.exceptionResolved = true;
+      resolvedKycData.exceptionResolvedOn = dateStr;
+      // exceptionReason preserved — see the fully-resolved branch above.
+    }
+
+    this.clientsService.updateClientKyc(clientId, kycId, resolvedKycData).subscribe({
+      next: () => {
+        const msg = isFullyResolved
+          ? `KYC Exception fully resolved and completed for ${this.current?.name}`
+          : `KYC Exception partially resolved for ${this.current?.name}`;
+        this.toast(msg);
+        this.loadExceptions();
+        this.resolveDialogOpen = false;
+      },
+      error: (err) => {
+        console.error('Failed to resolve exception', err);
+        this.toast('Failed to resolve exception. Please try again.');
+      }
+    });
+  }
+
   openModal(id: string): void {
     const c = this.clients[id];
     if (!c) return;

src/app/letter-mgmt/certificates/certificates.shared.scss

@@ -505,3 +505,72 @@
   font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
   color: var(--cert-g900);
 }
+
+/* Form 121 register — eligibility warnings and the quarter-wise drill-down */
+
+/* A row the branch needs to look at: an ineligible declaration, or the quarter
+   in which the 194A threshold was crossed. */
+.cert-row--warn > td {
+  background: color-mix(in srgb, var(--cert-amber) 7%, transparent);
+}
+
+.cert-row--detail > td {
+  background: var(--cert-g50);
+  padding: 16px;
+}
+
+.cert-note {
+  display: flex;
+  gap: 10px;
+  align-items: flex-start;
+  margin-bottom: 12px;
+  padding: 10px 12px;
+  border-radius: 8px;
+  background: color-mix(in srgb, var(--cert-blue) 6%, transparent);
+  border-left: 3px solid var(--cert-blue);
+  font-size: 12px;
+  color: var(--cert-g900);
+  line-height: 1.5;
+
+  fa-icon {
+    color: var(--cert-blue);
+    flex-shrink: 0;
+    margin-top: 1px;
+  }
+
+  ul {
+    margin: 6px 0 0;
+    padding-left: 18px;
+  }
+
+  li + li {
+    margin-top: 4px;
+  }
+
+  &--warn {
+    background: color-mix(in srgb, var(--cert-amber) 8%, transparent);
+    border-left-color: var(--cert-amber);
+
+    fa-icon {
+      color: var(--cert-amber);
+    }
+  }
+}
+
+/* The quarter table nested inside an expanded row. */
+.cert-table--inner {
+  background: #fff;
+  border: 1px solid var(--cert-g200);
+  border-radius: 8px;
+  overflow: hidden;
+  margin-bottom: 10px;
+
+  th {
+    background: #fff;
+    border-bottom: 1px solid var(--cert-g200);
+  }
+
+  .cert-pill {
+    margin-left: 6px;
+  }
+}

src/app/letter-mgmt/certificates/form-15gh/form-15gh.component.html

@@ -11,158 +11,347 @@
     <div class="cert-head-l">
       <fa-icon icon="file-signature" class="cert-head-ic"></fa-icon>
       <div>
-        <h2 class="cert-head-t">Form 121</h2>
-        <div class="cert-head-s">TDS-waiver declarations for FD / RD interest income — Form 121.</div>
+        <h2 class="cert-head-t">{{ statute.form }}</h2>
+        <div class="cert-head-s">
+          @if (viewMode === 'demo') {
+            Declarations to stop tax being deducted on fixed and recurring deposit interest under
+            {{ statute.section }}. Reported in {{ statute.statement }}; the consolidated statement of declarations is
+            uploaded {{ statute.frequency }}.
+          } @else {
+            Live customer declarations, sourced from client accounts and KYC profiles.
+          }
+        </div>
       </div>
     </div>
+    <div class="cert-head-r">
+      @if (viewMode === 'demo') {
+        <button
+          type="button"
+          class="cert-cta-btn"
+          (click)="toggleViewMode()"
+          matTooltip="Use real client KYC and account data from Fineract"
+        >
+          <fa-icon icon="database"></fa-icon> Real Declarations
+        </button>
+      } @else {
+        <button
+          type="button"
+          class="cert-cta-btn cert-cta-btn--muted"
+          (click)="toggleViewMode()"
+          matTooltip="Back to the sample data page"
+        >
+          <fa-icon icon="table"></fa-icon> Sample Data
+        </button>
+      }
+    </div>
   </div>
 
-  <!-- KPI strip -->
-  <div class="cert-kpis">
-    <div class="cert-kpi cert-kpi--blue">
-      <fa-icon icon="user" class="cert-kpi-ic"></fa-icon>
-      <div>
-        <div class="cert-kpi-n">{{ count15G() | number }}</div>
-        <div class="cert-kpi-l">Form 121 (under 60)</div>
-      </div>
-    </div>
-    <div class="cert-kpi cert-kpi--amber">
-      <fa-icon icon="user-tie" class="cert-kpi-ic"></fa-icon>
-      <div>
-        <div class="cert-kpi-n">{{ count15H() | number }}</div>
-        <div class="cert-kpi-l">Form 121 (60+)</div>
-      </div>
-    </div>
-    <div class="cert-kpi cert-kpi--green">
-      <fa-icon icon="check-circle" class="cert-kpi-ic"></fa-icon>
-      <div>
-        <div class="cert-kpi-n">{{ countFiled() | number }}</div>
-        <div class="cert-kpi-l">Filed this FY</div>
-      </div>
-    </div>
-    <div class="cert-kpi cert-kpi--teal">
-      <fa-icon icon="coins" class="cert-kpi-ic"></fa-icon>
-      <div>
-        <div class="cert-kpi-n">₹{{ totalInterest() | number: '1.0-0' }}</div>
-        <div class="cert-kpi-l">Projected Interest</div>
-      </div>
-    </div>
-  </div>
+  @if (viewMode === 'real') {
+    <mifosx-real-form15gh-view></mifosx-real-form15gh-view>
+  }
 
-  <!-- Filters -->
-  <div class="cert-filters">
-    <div class="cert-filter">
-      <label>Customer / Customer ID / PAN</label>
-      <div class="cert-input-ic">
-        <fa-icon icon="search"></fa-icon>
-        <input type="text" [(ngModel)]="search" placeholder="e.g. CUST556677 or customer name" />
+  @if (viewMode === 'demo') {
+    <!-- KPI strip -->
+    <div class="cert-kpis">
+      <div class="cert-kpi cert-kpi--blue">
+        <fa-icon icon="user" class="cert-kpi-ic"></fa-icon>
+        <div>
+          <div class="cert-kpi-n">{{ countGeneralBand() | number }}</div>
+          <div class="cert-kpi-l">General band (under 60)</div>
+        </div>
       </div>
+      <div class="cert-kpi cert-kpi--amber">
+        <fa-icon icon="user-tie" class="cert-kpi-ic"></fa-icon>
+        <div>
+          <div class="cert-kpi-n">{{ countSeniorBand() | number }}</div>
+          <div class="cert-kpi-l">Senior citizen band (60+)</div>
+        </div>
+      </div>
+      <div class="cert-kpi cert-kpi--green">
+        <fa-icon icon="check-circle" class="cert-kpi-ic"></fa-icon>
+        <div>
+          <div class="cert-kpi-n">{{ countFiled() | number }}</div>
+          <div class="cert-kpi-l">Filed this FY</div>
+        </div>
+      </div>
+      <div class="cert-kpi cert-kpi--teal">
+        <fa-icon icon="coins" class="cert-kpi-ic"></fa-icon>
+        <div>
+          <div class="cert-kpi-n">₹{{ totalInterest() | number: '1.0-0' }}</div>
+          <div class="cert-kpi-l">Projected Interest</div>
+        </div>
+      </div>
+      <div class="cert-kpi cert-kpi--green">
+        <fa-icon icon="shield-alt" class="cert-kpi-ic"></fa-icon>
+        <div>
+          <div class="cert-kpi-n">₹{{ totalTdsSaved() | number: '1.0-0' }}</div>
+          <div class="cert-kpi-l">TDS Saved</div>
+        </div>
+      </div>
+      @if (countIneligible() > 0) {
+        <div class="cert-kpi cert-kpi--amber">
+          <fa-icon icon="exclamation-triangle" class="cert-kpi-ic"></fa-icon>
+          <div>
+            <div class="cert-kpi-n">{{ countIneligible() | number }}</div>
+            <div class="cert-kpi-l">Not Eligible</div>
+          </div>
+        </div>
+      }
     </div>
 
-    <div class="cert-filter">
-      <label>Form Type</label>
-      <select [(ngModel)]="kindFilter">
-        <option value="">All Form 121</option>
-        <option value="15G">Form 121 (Below 60 years)</option>
-        <option value="15H">Form 121 (Senior Citizen 60+)</option>
-      </select>
+    <!-- Filters -->
+    <div class="cert-filters">
+      <div class="cert-filter">
+        <label>Customer / Customer ID / PAN</label>
+        <div class="cert-input-ic">
+          <fa-icon icon="search"></fa-icon>
+          <input type="text" [(ngModel)]="search" placeholder="e.g. CUST556677 or customer name" />
+        </div>
+      </div>
+
+      <div class="cert-filter">
+        <label>Threshold Band</label>
+        <select [(ngModel)]="bandFilter">
+          <option value="">All bands</option>
+          <option value="GENERAL">General (below 60)</option>
+          <option value="SENIOR">Senior citizen (60+)</option>
+        </select>
+      </div>
+
+      <div class="cert-filter">
+        <label>Status</label>
+        <select [(ngModel)]="statusFilter">
+          <option value="">All statuses</option>
+          <option value="FILED">Filed</option>
+          <option value="PENDING">Pending</option>
+        </select>
+      </div>
+
+      <div class="cert-filter">
+        <label>Eligibility</label>
+        <select [(ngModel)]="ineligibleOnly">
+          <option [ngValue]="false">All customers</option>
+          <option [ngValue]="true">Not eligible only</option>
+        </select>
+      </div>
+
+      @if (search || bandFilter || statusFilter || ineligibleOnly) {
+        <button type="button" class="cert-clear" (click)="clearFilters()">
+          <fa-icon icon="times"></fa-icon> Clear
+        </button>
+      }
     </div>
 
-    <div class="cert-filter">
-      <label>Status</label>
-      <select [(ngModel)]="statusFilter">
-        <option value="">All statuses</option>
-        <option value="FILED">Filed</option>
-        <option value="PENDING">Pending</option>
-      </select>
-    </div>
-
-    @if (search || kindFilter || statusFilter) {
-      <button type="button" class="cert-clear" (click)="clearFilters()"><fa-icon icon="times"></fa-icon> Clear</button>
-    }
-  </div>
-
-  <!-- Table -->
-  <div class="cert-card">
-    <div class="cert-table-wrap">
-      <table class="cert-table">
-        <thead>
-          <tr>
-            <th>Customer · PAN</th>
-            <th>Form Type</th>
-            <th>Age</th>
-            <th>Branch</th>
-            <th class="num">Deposit Principal</th>
-            <th class="num">Est. Interest ({{ records[0]?.fy }})</th>
-            <th>Status</th>
-            <th class="col-actions">Actions</th>
-          </tr>
-        </thead>
-        <tbody>
-          @for (r of filteredRecords; track r.customerId) {
+    <!-- Table -->
+    <div class="cert-card">
+      <div class="cert-table-wrap">
+        <table class="cert-table">
+          <thead>
             <tr>
-              <td>
-                <div class="cert-cust-name">{{ r.customerName }}</div>
-                <div class="mono small muted">{{ r.customerId }} · PAN {{ r.customerPan }}</div>
-                <div class="small muted">DOB {{ r.dob | date: 'd MMM y' }}</div>
-              </td>
-              <td>
-                <span
-                  class="cert-pill"
-                  [class.cert-pill--blue]="formKind(r) === '15G'"
-                  [class.cert-pill--amber]="formKind(r) === '15H'"
-                >
-                  Form 121 ({{ formKind(r) }})
-                </span>
-              </td>
-              <td class="small">{{ age(r.dob) }} yrs</td>
-              <td class="small">{{ r.branch }}</td>
-              <td class="num">₹{{ r.depositPrincipal | number: '1.0-0' }}</td>
-              <td class="num">
-                <strong class="cert-interest">₹{{ r.estimatedInterest | number: '1.0-0' }}</strong>
-              </td>
-              <td>
-                @if (r.status === 'FILED') {
-                  <span class="cert-pill cert-pill--green"> <fa-icon icon="check-circle"></fa-icon> Filed </span>
-                  @if (r.filedOn) {
-                    <div class="mono small muted">{{ r.filedOn | date: 'd MMM y' }}</div>
+              <th>Customer · PAN</th>
+              <th>Form · Band</th>
+              <th>Age</th>
+              <th>Branch</th>
+              <th class="num">Est. Interest</th>
+              <th class="num">Threshold</th>
+              <th class="num">TDS Payable</th>
+              <th class="num">TDS Saved</th>
+              <th>Settlement</th>
+              <th>Status</th>
+              <th class="col-actions">Actions</th>
+            </tr>
+          </thead>
+          <tbody>
+            @for (row of filteredRows; track row.record.customerId) {
+              <tr [class.cert-row--warn]="!row.eligibility.eligible">
+                <td>
+                  <div class="cert-cust-name">{{ row.record.customerName }}</div>
+                  <div class="mono small muted">{{ row.record.customerId }} · PAN {{ row.record.customerPan }}</div>
+                  <div class="small muted">DOB {{ row.record.dob | date: 'd MMM y' }}</div>
+                </td>
+                <td>
+                  <span
+                    class="cert-pill"
+                    [class.cert-pill--blue]="row.band === 'GENERAL'"
+                    [class.cert-pill--amber]="row.band === 'SENIOR'"
+                  >
+                    {{ row.form === '121' ? 'Form 121' : 'Form ' + row.form }}
+                  </span>
+                  <div class="small muted">{{ row.band === 'SENIOR' ? 'Senior citizen' : 'General' }}</div>
+                </td>
+                <td class="small">{{ row.age }} yrs</td>
+                <td class="small">{{ row.record.branch }}</td>
+                <td class="num">
+                  <strong class="cert-interest">₹{{ row.record.estimatedInterest | number: '1.0-0' }}</strong>
+                </td>
+                <td class="num small muted">₹{{ row.schedule.threshold | number: '1.0-0' }}</td>
+                <td class="num">
+                  @if (row.schedule.totalTds > 0) {
+                    <strong>₹{{ row.schedule.totalTds | number: '1.0-0' }}</strong>
+                    <div class="small muted">@ {{ row.schedule.rateApplied * 100 | number: '1.0-0' }}%</div>
+                  } @else {
+                    <span class="small muted">—</span>
                   }
-                } @else {
-                  <span class="cert-pill cert-pill--amber"> <fa-icon icon="hourglass-half"></fa-icon> Pending </span>
-                }
-              </td>
-              <td class="col-actions">
-                <div class="cert-row-actions">
-                  <button
-                    type="button"
-                    class="cert-icon-btn primary"
-                    (click)="viewCertificate(r)"
-                    matTooltip="View / Print declaration"
-                  >
-                    <fa-icon icon="eye"></fa-icon>
-                  </button>
-                  <button
-                    type="button"
-                    class="cert-icon-btn"
-                    (click)="downloadCertificate(r)"
-                    matTooltip="Download PDF"
-                  >
-                    <fa-icon icon="download"></fa-icon>
-                  </button>
-                </div>
-              </td>
-            </tr>
-          }
-          @if (filteredRecords.length === 0) {
-            <tr>
-              <td colspan="8" class="cert-empty">
-                <fa-icon icon="info-circle"></fa-icon>
-                No declarations match the current filters.
-              </td>
-            </tr>
-          }
-        </tbody>
-      </table>
+                </td>
+                <td class="num">
+                  @if (row.tdsSaved > 0) {
+                    <strong class="cert-interest">₹{{ row.tdsSaved | number: '1.0-0' }}</strong>
+                  } @else {
+                    <span class="small muted">—</span>
+                  }
+                </td>
+                <td class="small">
+                  <span class="cert-pill" [class.cert-pill--blue]="row.mode === 'QUARTERLY'">
+                    {{ row.mode === 'QUARTERLY' ? 'Quarterly' : 'Year end' }}
+                  </span>
+                  <div class="small muted">product-driven</div>
+                </td>
+                <td>
+                  @if (row.record.status === 'FILED') {
+                    <span class="cert-pill cert-pill--green"> <fa-icon icon="check-circle"></fa-icon> Filed </span>
+                    @if (row.record.filedOn) {
+                      <div class="mono small muted">{{ row.record.filedOn | date: 'd MMM y' }}</div>
+                    }
+                  } @else {
+                    <span class="cert-pill cert-pill--amber"> <fa-icon icon="hourglass-half"></fa-icon> Pending </span>
+                  }
+                  @if (!row.eligibility.eligible) {
+                    <div class="cert-pill cert-pill--amber">
+                      <fa-icon icon="exclamation-triangle"></fa-icon> Not eligible
+                    </div>
+                  }
+                </td>
+                <td class="col-actions">
+                  <div class="cert-row-actions">
+                    <button
+                      type="button"
+                      class="cert-icon-btn"
+                      (click)="toggleExpanded(row)"
+                      [matTooltip]="isExpanded(row) ? 'Hide quarter-wise' : 'Show quarter-wise'"
+                    >
+                      <fa-icon [icon]="isExpanded(row) ? 'chevron-up' : 'chevron-down'"></fa-icon>
+                    </button>
+                    <button
+                      type="button"
+                      class="cert-icon-btn primary"
+                      (click)="viewCertificate(row)"
+                      matTooltip="View / Print declaration"
+                    >
+                      <fa-icon icon="eye"></fa-icon>
+                    </button>
+                    <button
+                      type="button"
+                      class="cert-icon-btn"
+                      (click)="downloadCertificate(row)"
+                      matTooltip="Download PDF"
+                    >
+                      <fa-icon icon="download"></fa-icon>
+                    </button>
+                  </div>
+                </td>
+              </tr>
+
+              @if (isExpanded(row)) {
+                <tr class="cert-row--detail">
+                  <td colspan="11">
+                    @if (!row.eligibility.eligible) {
+                      <div class="cert-note cert-note--warn">
+                        <fa-icon icon="exclamation-triangle"></fa-icon>
+                        <div>
+                          <strong>Declaration cannot be accepted</strong>
+                          <ul>
+                            @for (reason of row.eligibility.reasons; track reason) {
+                              <li>{{ reason }}</li>
+                            }
+                          </ul>
+                        </div>
+                      </div>
+                    }
+                    @for (note of row.eligibility.unassessed; track note) {
+                      <div class="cert-note">
+                        <fa-icon icon="info-circle"></fa-icon>
+                        <div>{{ note }}</div>
+                      </div>
+                    }
+                    @for (note of row.schedule.notes; track note) {
+                      <div class="cert-note">
+                        <fa-icon icon="info-circle"></fa-icon>
+                        <div>{{ note }}</div>
+                      </div>
+                    }
+
+                    <table class="cert-table cert-table--inner">
+                      <thead>
+                        <tr>
+                          <th>Quarter</th>
+                          <th class="num">Interest</th>
+                          <th class="num">Cumulative</th>
+                          <th class="num">Liability to date</th>
+                          <th class="num">TDS this quarter</th>
+                          <th>Return due</th>
+                        </tr>
+                      </thead>
+                      <tbody>
+                        @for (line of row.schedule.lines; track line.quarter) {
+                          <tr [class.cert-row--warn]="line.thresholdCrossedHere">
+                            <td class="small">
+                              {{ line.label }}
+                              @if (line.thresholdCrossedHere) {
+                                <span class="cert-pill cert-pill--amber">threshold crossed</span>
+                              }
+                              @if (line.declarationActive) {
+                                <span class="cert-pill cert-pill--green">Form 121 active</span>
+                              }
+                            </td>
+                            <td class="num">₹{{ line.interest | number: '1.0-0' }}</td>
+                            <td class="num">₹{{ line.cumInterest | number: '1.0-0' }}</td>
+                            <td class="num">₹{{ line.cumLiability | number: '1.0-0' }}</td>
+                            <td class="num">
+                              @if (line.tds !== 0) {
+                                <strong>₹{{ line.tds | number: '1.0-0' }}</strong>
+                              } @else {
+                                <span class="small muted">—</span>
+                              }
+                            </td>
+                            <td class="small muted">{{ line.dueDate }}</td>
+                          </tr>
+                        }
+                        <tr>
+                          <td class="small"><strong>Total</strong></td>
+                          <td class="num">
+                            <strong>₹{{ row.schedule.totalInterest | number: '1.0-0' }}</strong>
+                          </td>
+                          <td></td>
+                          <td></td>
+                          <td class="num">
+                            <strong>₹{{ row.schedule.totalTds | number: '1.0-0' }}</strong>
+                          </td>
+                          <td></td>
+                        </tr>
+                      </tbody>
+                    </table>
+
+                    @if (row.schedule.shieldedInterest > 0) {
+                      <div class="small muted">
+                        ₹{{ row.schedule.shieldedInterest | number: '1.0-0' }} paid without deduction on the strength of
+                        the declaration — reportable in the quarterly {{ statute.statement }} return.
+                      </div>
+                    }
+                  </td>
+                </tr>
+              }
+            }
+            @if (filteredRows.length === 0) {
+              <tr>
+                <td colspan="11" class="cert-empty">
+                  <fa-icon icon="info-circle"></fa-icon>
+                  No declarations match the current filters.
+                </td>
+              </tr>
+            }
+          </tbody>
+        </table>
+      </div>
     </div>
-  </div>
+  }
 </div>

src/app/letter-mgmt/certificates/form-15gh/form-15gh.component.ts

@@ -21,9 +21,31 @@ import {
 } from '../certificate-preview-dialog/certificate-preview-dialog.component';
 import { downloadForm15ghPdf } from '../certificate-pdf';
 import { DscSignService } from '../../dsc-sign-dialog/dsc-sign.service';
+import { RealForm15ghViewComponent } from './real-form15gh-view/real-form15gh-view.component';
 
-export type Form15Kind = '15G' | '15H';
+import {
+  Declaration,
+  DeclarationForm,
+  EligibilityResult,
+  FY_TAX_CONFIG,
+  Form15Kind,
+  TdsMode,
+  TdsSchedule,
+  ageInFy,
+  buildSchedule,
+  checkEligibility,
+  declarationFormFor,
+  formKindFor,
+  isSeniorInFy,
+  normaliseFy,
+  projectQuarterlyCredits,
+  tdsModeFor
+} from './tds-15gh.compute';
+
+export type { Form15Kind };
 export type Form15Status = 'FILED' | 'PENDING';
+/** Which deduction trigger the payee falls under. Age-based, still. */
+export type ThresholdBand = 'GENERAL' | 'SENIOR';
 
 export interface Form15ghRecord {
   customerId: string;
@@ -32,18 +54,46 @@ export interface Form15ghRecord {
   customerAddress: string;
   dob: string;
   branch: string;
-  /** Aggregate interest the bank will pay this FY. */
+  /** Aggregate interest the bank will pay this FY across the customer's time deposits. */
   estimatedInterest: number;
-  /** Customer's total estimated income for the FY. */
+  /** Customer's total estimated income for the FY, as declared by them. */
   estimatedIncome: number;
   /** Sum of FD / RD principals tied to the declaration. */
   depositPrincipal: number;
   fy: string;
   status: Form15Status;
   filedOn?: string;
-  /** "Yes / No" for: has any income tax been assessed for the customer
-      under the IT Act in the past six years? */
+  /**
+   * "Yes / No" for: has any income tax been assessed for the customer under the
+   * IT Act in the past six years?
+   */
   assessed: boolean;
+  /**
+   * The deposit product's interest-posting frequency. Tax falls due when interest
+   * is credited, so this — and not any customer preference — decides whether it
+   * settles quarterly or at year end.
+   */
+  interestPostingPeriodType: string;
+}
+
+/** A register row with everything the engine derived for it, computed once. */
+export interface Form15ghRow {
+  record: Form15ghRecord;
+  /** The form actually in force for the record's year — '121' from FY 2026-27. */
+  form: DeclarationForm;
+  /**
+   * The 15G/15H label. Only a form distinction up to FY 2025-26; from FY 2026-27
+   * the forms merged and this reflects the threshold band alone.
+   */
+  kind: Form15Kind;
+  band: ThresholdBand;
+  age: number;
+  mode: TdsMode;
+  /** Schedule as things stand, declaration included where one is on record. */
+  schedule: TdsSchedule;
+  /** Tax the declaration kept out of the customer's pocket this year. */
+  tdsSaved: number;
+  eligibility: EligibilityResult;
 }
 
 @Component({
@@ -55,7 +105,8 @@ export interface Form15ghRecord {
     CommonModule,
     FormsModule,
     FaIconComponent,
-    MatTooltip
+    MatTooltip,
+    RealForm15ghViewComponent
   ]
 })
 export class Form15ghComponent implements OnInit {
@@ -63,40 +114,89 @@ export class Form15ghComponent implements OnInit {
   private snack = inject(MatSnackBar);
   private dscSign = inject(DscSignService);
 
+  /** Mode toggle: 'demo' uses mock seed data; 'real' pulls live Fineract data. */
+  viewMode: 'demo' | 'real' = 'demo';
+
   // ── Filters ──
   search = '';
-  /** Which form. Empty = both. */
-  kindFilter: '' | Form15Kind = '';
+  /** Which deduction trigger. Empty = both bands. */
+  bandFilter: '' | ThresholdBand = '';
   statusFilter: '' | Form15Status = '';
+  /** Show only declarations the branch cannot lawfully accept. */
+  ineligibleOnly = false;
 
-  records: Form15ghRecord[] = [];
+  /** Which row's quarter-wise breakdown is open. */
+  expandedId: string | null = null;
+
+  rows: Form15ghRow[] = [];
 
   ngOnInit(): void {
-    this.records = seedForm15gh();
+    // Derived once. The template reads these many times per change-detection
+    // pass, and re-running the schedules on every read is what made the other
+    // register screens stall.
+    this.rows = seedForm15gh().map((record) => this.buildRow(record));
   }
 
-  /** Compute age in years from DoB. */
-  age(dob: string): number {
-    if (!dob) return 0;
-    const today = new Date();
-    const birth = new Date(dob);
-    let age = today.getFullYear() - birth.getFullYear();
-    const m = today.getMonth() - birth.getMonth();
-    if (m < 0 || (m === 0 && today.getDate() < birth.getDate())) age--;
-    return age;
+  private buildRow(record: Form15ghRecord): Form15ghRow {
+    const ctx = {
+      fy: record.fy,
+      dateOfBirth: record.dob,
+      pan: record.customerPan,
+      resident: true
+    };
+
+    const declaration: Declaration | null =
+      record.status === 'FILED'
+        ? {
+            kind: formKindFor(record.dob, record.fy),
+            // The register holds the filing date; a declaration operates from
+            // the day the branch accepted it.
+            acceptedOn: record.filedOn ?? `${record.fy.replace(/\D/g, '').slice(0, 4)}-04-01`,
+            fy: record.fy
+          }
+        : null;
+
+    const mode = tdsModeFor({ interestPostingPeriodType: record.interestPostingPeriodType });
+    // The register carries a projected annual figure rather than real postings,
+    // so spread it across the year to drive the schedule.
+    const credits = projectQuarterlyCredits(record.estimatedInterest, record.fy);
+
+    const schedule = buildSchedule(mode, credits, { ...ctx, declaration });
+    const withoutDeclaration = buildSchedule(mode, credits, { ...ctx, declaration: null });
+
+    return {
+      record,
+      form: declarationFormFor(record.fy, record.dob),
+      kind: formKindFor(record.dob, record.fy),
+      band: isSeniorInFy(record.dob, record.fy) ? 'SENIOR' : 'GENERAL',
+      age: ageInFy(record.dob, record.fy),
+      mode,
+      schedule,
+      tdsSaved: declaration ? Math.max(0, withoutDeclaration.totalTds - schedule.totalTds) : 0,
+      eligibility: checkEligibility(ctx, {
+        estimatedInterest: record.estimatedInterest,
+        estimatedIncome: record.estimatedIncome,
+        incomeOnRecord: true
+      })
+    };
   }
 
-  /** 15H once 60+, 15G otherwise. */
-  formKind(r: Form15ghRecord): Form15Kind {
-    return this.age(r.dob) >= 60 ? '15H' : '15G';
-  }
-
-  get filteredRecords(): Form15ghRecord[] {
+  get filteredRows(): Form15ghRow[] {
     const q = this.search.trim().toLowerCase();
-    return this.records.filter((r) => {
-      if (this.kindFilter && this.formKind(r) !== this.kindFilter) return false;
-      if (this.statusFilter && r.status !== this.statusFilter) return false;
-      if (!q) return true;
+    return this.rows.filter((row) => {
+      if (this.bandFilter && row.band !== this.bandFilter) {
+        return false;
+      }
+      if (this.statusFilter && row.record.status !== this.statusFilter) {
+        return false;
+      }
+      if (this.ineligibleOnly && row.eligibility.eligible) {
+        return false;
+      }
+      if (!q) {
+        return true;
+      }
+      const r = row.record;
       return (
         r.customerName.toLowerCase().includes(q) ||
         r.customerId.toLowerCase().includes(q) ||
@@ -105,32 +205,67 @@ export class Form15ghComponent implements OnInit {
     });
   }
 
-  count15G(): number {
-    return this.records.filter((r) => this.formKind(r) === '15G').length;
+  countGeneralBand(): number {
+    return this.rows.filter((r) => r.band === 'GENERAL').length;
   }
 
-  count15H(): number {
-    return this.records.filter((r) => this.formKind(r) === '15H').length;
+  countSeniorBand(): number {
+    return this.rows.filter((r) => r.band === 'SENIOR').length;
+  }
+
+  /**
+   * The declaration in force across the register, and the provision charging the
+   * tax. Both changed on 01 April 2026, so they are read from the config rather
+   * than written into the template.
+   */
+  get statute(): { form: string; section: string; statement: string; frequency: string } {
+    const fy = normaliseFy(this.rows[0]?.record.fy ?? '2026-27');
+    const cfg = FY_TAX_CONFIG[fy];
+    return {
+      form: cfg.declarationForm === '121' ? 'Form 121' : 'Form 15G / 15H',
+      section: cfg.interestTdsSection,
+      statement: cfg.tdsStatementForm,
+      frequency: cfg.declarationStatementFrequency === 'MONTHLY' ? 'monthly' : 'quarterly'
+    };
   }
 
   countFiled(): number {
-    return this.records.filter((r) => r.status === 'FILED').length;
+    return this.rows.filter((r) => r.record.status === 'FILED').length;
+  }
+
+  /** Declarations on record that the branch could not lawfully have accepted. */
+  countIneligible(): number {
+    return this.rows.filter((r) => !r.eligibility.eligible).length;
   }
 
   totalInterest(): number {
-    return this.filteredRecords.reduce((s, r) => s + r.estimatedInterest, 0);
+    return this.filteredRows.reduce((s, r) => s + r.record.estimatedInterest, 0);
+  }
+
+  /** Tax the declarations kept out of customers' pockets, across the filter. */
+  totalTdsSaved(): number {
+    return this.filteredRows.reduce((s, r) => s + r.tdsSaved, 0);
   }
 
   clearFilters(): void {
     this.search = '';
-    this.kindFilter = '';
+    this.bandFilter = '';
     this.statusFilter = '';
+    this.ineligibleOnly = false;
   }
 
-  viewCertificate(r: Form15ghRecord): void {
+  toggleExpanded(row: Form15ghRow): void {
+    this.expandedId = this.expandedId === row.record.customerId ? null : row.record.customerId;
+  }
+
+  isExpanded(row: Form15ghRow): boolean {
+    return this.expandedId === row.record.customerId;
+  }
+
+  viewCertificate(row: Form15ghRow): void {
     const data: CertificatePreviewDialogData = {
       kind: 'form15gh',
-      form15gh: { record: r, kind: this.formKind(r), age: this.age(r.dob) }
+      form15gh: { record: row.record, kind: row.kind, age: row.age }
     };
     this.dialog.open(CertificatePreviewDialogComponent, {
       width: '880px',
@@ -142,20 +277,34 @@ export class Form15ghComponent implements OnInit {
     });
   }
 
-  downloadCertificate(r: Form15ghRecord): void {
-    const kind = this.formKind(r);
+  downloadCertificate(row: Form15ghRow): void {
+    const r = row.record;
+    // A declaration the branch cannot accept must not go out as a signed PDF.
+    if (!row.eligibility.eligible) {
+      this.snack.open(`Cannot issue: ${row.eligibility.reasons[0]}`, 'Dismiss', { duration: 6000 });
+      return;
+    }
     this.dscSign.promptThenDownload(
       {
-        title: `Form 121 (${kind}) Declaration`,
+        title: `${row.form === '121' ? 'Form 121' : `Form ${row.form}`} Declaration`,
         reference: `${r.customerId} · ${r.customerName} · ${r.fy}`,
         filename: `Form121-${r.customerId}-${r.fy.replace(/\s+/g, '')}.pdf`
       },
-      (dsc) => downloadForm15ghPdf(r, kind, dsc)
+      (dsc) => downloadForm15ghPdf(r, row.kind, dsc)
     );
   }
+
+  toggleViewMode(): void {
+    this.viewMode = this.viewMode === 'demo' ? 'real' : 'demo';
+  }
 }
 
-// ───────────────────── Mock seed (top-level export) ─────────────────────
+// ───────────────────────── Mock seed (top-level export) ─────────────────────
+/**
+ * Two of these customers are deliberately ineligible — their estimated income
+ * leaves a tax liability, so a Form 121 declaration cannot be accepted from them.
+ * That gives the register's eligibility warnings something to show.
+ */
 export function seedForm15gh(): Form15ghRecord[] {
   return [
     {
@@ -165,86 +314,109 @@ export function seedForm15gh(): Form15ghRecord[] {
       customerAddress: 'Flat 902, Skyline Apt, Andheri (E), Mumbai 400069',
       dob: '1985-02-14',
       branch: 'Mumbai — Andheri (E)',
-      estimatedInterest: 38500,
-      estimatedIncome: 850000,
-      depositPrincipal: 500000,
-      fy: 'FY 2025-26',
-      status: 'FILED',
-      filedOn: '2025-04-10',
-      assessed: true
+      estimatedInterest: 38_500,
+      // Over the basic exemption limit — not eligible for 15G.
+      estimatedIncome: 850_000,
+      depositPrincipal: 500_000,
+      fy: 'FY 2026-27',
+      status: 'PENDING',
+      assessed: true,
+      interestPostingPeriodType: 'savingsPostingInterestPeriodType.quarterly'
     },
     {
       customerId: 'CUST556677',
       customerName: 'Karthik Rao',
-      customerPan: 'PQRSR2233Z',
+      customerPan: 'PQRPR2233Z',
       customerAddress: '24, MG Road, Bengaluru 560001',
       dob: '1972-09-04',
       branch: 'Bengaluru — MG Road',
-      estimatedInterest: 52800,
-      estimatedIncome: 320000,
-      depositPrincipal: 700000,
-      fy: 'FY 2025-26',
+      estimatedInterest: 52_800,
+      estimatedIncome: 320_000,
+      depositPrincipal: 700_000,
+      fy: 'FY 2026-27',
       status: 'PENDING',
-      assessed: false
+      assessed: false,
+      interestPostingPeriodType: 'savingsPostingInterestPeriodType.quarterly'
     },
     {
       customerId: 'CUST667788',
       customerName: 'Lakshmi Naidu',
-      customerPan: 'XYZAN7788Q',
+      customerPan: 'XYZPN7788Q',
       customerAddress: 'Plot 14, Road No. 3, Banjara Hills, Hyderabad 500034',
       dob: '1958-06-22',
       branch: 'Hyderabad — Banjara Hills',
-      estimatedInterest: 88200,
-      estimatedIncome: 410000,
-      depositPrincipal: 1200000,
-      fy: 'FY 2025-26',
+      estimatedInterest: 88_200,
+      estimatedIncome: 410_000,
+      depositPrincipal: 1_200_000,
+      fy: 'FY 2026-27',
       status: 'FILED',
-      filedOn: '2025-04-15',
-      assessed: true
+      filedOn: '2026-04-15',
+      assessed: true,
+      interestPostingPeriodType: 'savingsPostingInterestPeriodType.quarterly'
     },
     {
       customerId: 'CUST334455',
       customerName: 'Anita Verma',
-      customerPan: 'EFGHV5678A',
+      customerPan: 'EFGPV5678A',
       customerAddress: 'B-12, Connaught Pl, New Delhi 110001',
       dob: '1962-11-30',
       branch: 'New Delhi — Connaught Place',
-      estimatedInterest: 64500,
-      estimatedIncome: 280000,
-      depositPrincipal: 900000,
-      fy: 'FY 2025-26',
+      estimatedInterest: 64_500,
+      estimatedIncome: 280_000,
+      depositPrincipal: 900_000,
+      fy: 'FY 2026-27',
       status: 'FILED',
-      filedOn: '2025-04-05',
-      assessed: false
+      filedOn: '2026-04-05',
+      assessed: false,
+      interestPostingPeriodType: 'savingsPostingInterestPeriodType.annual'
     },
     {
       customerId: 'CUST990011',
       customerName: 'Arjun Banerjee',
-      customerPan: 'TUVWB4455F',
+      customerPan: 'TUVPB4455F',
       customerAddress: '42, Park Street, Kolkata 700016',
       dob: '1991-07-19',
       branch: 'Kolkata — Park Street',
-      estimatedInterest: 14200,
-      estimatedIncome: 620000,
-      depositPrincipal: 200000,
-      fy: 'FY 2025-26',
+      estimatedInterest: 14_200,
+      // Over the basic exemption limit — not eligible for 15G.
+      estimatedIncome: 620_000,
+      depositPrincipal: 200_000,
+      fy: 'FY 2026-27',
       status: 'PENDING',
-      assessed: true
+      assessed: true,
+      interestPostingPeriodType: 'savingsPostingInterestPeriodType.monthly'
     },
     {
       customerId: 'CUST330044',
       customerName: 'Madhavi Singh',
-      customerPan: 'TUVWS3344K',
+      customerPan: 'TUVPS3344K',
       customerAddress: 'D-5, Greater Kailash, New Delhi 110048',
       dob: '1955-03-08',
       branch: 'New Delhi — Connaught Place',
-      estimatedInterest: 145000,
-      estimatedIncome: 320000,
-      depositPrincipal: 2000000,
-      fy: 'FY 2025-26',
+      // A 15H declarant faces no ceiling on interest — only a nil liability.
+      estimatedInterest: 145_000,
+      estimatedIncome: 320_000,
+      depositPrincipal: 2_000_000,
+      fy: 'FY 2026-27',
       status: 'FILED',
-      filedOn: '2025-04-02',
-      assessed: false
+      filedOn: '2026-04-02',
+      assessed: false,
+      interestPostingPeriodType: 'savingsPostingInterestPeriodType.quarterly'
+    },
+    {
+      customerId: 'CUST778899',
+      customerName: 'Vikram Malhotra',
+      customerPan: '',
+      customerAddress: 'Flat 405, Green Glen Layout, Outer Ring Road, Bengaluru 560103',
+      dob: '1980-05-15',
+      branch: 'Bengaluru — MG Road',
+      estimatedInterest: 60_000,
+      estimatedIncome: 350_000,
+      depositPrincipal: 800_000,
+      fy: 'FY 2026-27',
+      status: 'PENDING',
+      assessed: true,
+      interestPostingPeriodType: 'savingsPostingInterestPeriodType.quarterly'
     }
   ];
 }

src/app/reports/reports-routing.module.ts

@@ -59,6 +59,18 @@ const routes: Routes = [
           loadComponent: () =>
             import('../risk-review/risk-review-report.component').then((m) => m.RiskReviewReportComponent)
         },
+        {
+          path: 'tds-interest',
+          data: { title: 'Deposit Interest & TDS', breadcrumb: 'Deposit Interest & TDS' },
+          loadComponent: () =>
+            import('../tds-reports/tds-interest-report.component').then((m) => m.TdsInterestReportComponent)
+        },
+        {
+          path: 'tds-remittance',
+          data: { title: 'TDS Remitted to Government', breadcrumb: 'TDS Remitted to Government' },
+          loadComponent: () =>
+            import('../tds-reports/tds-remittance-report.component').then((m) => m.TdsRemittanceReportComponent)
+        },
         {
           path: ':filter',
           data: { routeParamBreadcrumb: 'filter' },