Merge pull request 'feature3' (#14) from feature3 into develop

Reviewed-on: https://git.zeptic.in/himanshu/bbps/pulls/14

src/main/java/com/billpaymentservice/bbps/controller/ComplainController.java

@@ -6,7 +6,6 @@ import org.springframework.http.MediaType;
 import org.springframework.http.ResponseEntity;
 import org.springframework.validation.annotation.Validated;
 import org.springframework.web.bind.annotation.CrossOrigin;
-import org.springframework.web.bind.annotation.GetMapping;
 import org.springframework.web.bind.annotation.PostMapping;
 import org.springframework.web.bind.annotation.RequestBody;
 import org.springframework.web.bind.annotation.RequestMapping;
@@ -14,12 +13,12 @@ import org.springframework.web.bind.annotation.RestController;
 
 import com.billpaymentservice.bbps.dto.ResponseModel;
 import com.billpaymentservice.bbps.dto.request.AllMasterOptionsRequest;
-import com.billpaymentservice.bbps.dto.request.CloseComplaintRequest;
 import com.billpaymentservice.bbps.dto.request.ComplainStatusRequest;
 import com.billpaymentservice.bbps.dto.request.ComplaintRequestDTO;
-import com.billpaymentservice.bbps.dto.request.ReOpenComplain;
+import com.billpaymentservice.bbps.dto.request.GetTicketLatestStausRequest;
+
 import com.billpaymentservice.bbps.dto.request.ViewAllComplaintsRequest;
-import com.billpaymentservice.bbps.dto.request.ViewComplainByIdRequest;
+import com.billpaymentservice.bbps.dto.request.ViewAllComplaintsTicketsRequest;
 import com.billpaymentservice.bbps.service.ComplainService;
 
 @RestController
@@ -36,59 +35,45 @@ public class ComplainController {
 	public ComplainController(ComplainService complainService) {
 		this.complainService = complainService;
 	}
-    
-	@PostMapping(value = "/addComplain", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
+
+	@PostMapping(value = "/addComplainTicket", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
 	public ResponseEntity<ResponseModel> addComplain(@Validated @RequestBody ComplaintRequestDTO complainRequestDTO) {
 
 		ResponseModel response = complainService.addComplain(complainRequestDTO);
 		return ResponseEntity.ok(response);
 	}
 
-	@PostMapping(value = "/checkComplaintStatus", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
-	public ResponseEntity<ResponseModel> getComplaintStatus(@Validated @RequestBody ComplainStatusRequest request) {
-		log.info("Received complaint status request for complaintId: {}", request.getComplaintId());
+	@PostMapping(value = "/checkTicketStatus", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
+	public ResponseEntity<ResponseModel> getComplaintStatus(
+			@Validated @RequestBody GetTicketLatestStausRequest request) {
+		log.info("Received complaint status request for complaintId: {}", request.getTicketId());
 		ResponseModel response = complainService.getComplaintStatus(request);
 		return ResponseEntity.ok(response);
 	}
 
-	@PostMapping(value = "/reOpenComplaint", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
-	public ResponseEntity<ResponseModel> reOpenComplaint(@Validated @RequestBody ReOpenComplain request) {
-		log.info("Received ReOpen Complaint request for complaintId: {}", request.getComplaintId());
-		ResponseModel response = complainService.reOpenComplaint(request);
-		return ResponseEntity.ok(response);
-	}
-
-	@PostMapping(value = "/viewComplainsHistory", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
+	@PostMapping(value = "/viewComplainsTicketHistory", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
 	public ResponseEntity<ResponseModel> viewComplaintHistory(@Validated @RequestBody ComplainStatusRequest request) {
-		log.info("Received complaint View Complaint History request for complaintId: {}", request.getComplaintId());
+		log.info("Received complaint View Complaint History request for ticketId: {}", request.getTicketId());
 		ResponseModel response = complainService.viewComplaintHistory(request);
 		return ResponseEntity.ok(response);
 	}
 
-	@PostMapping(value = "/closeComplaint", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
-	public ResponseEntity<ResponseModel> closeComplaint(@Validated @RequestBody CloseComplaintRequest request) {
-		log.info("Received complaint Close Complaint request for complaintId: {}", request.getComplaintId());
-		ResponseModel response = complainService.closeComplaint(request);
-		return ResponseEntity.ok(response);
-	}
-    
-	@PostMapping("/viewComplaintsById")
-	public ResponseEntity<ResponseModel> viewComplaintById(@Validated @RequestBody ViewComplainByIdRequest request) {
-		log.info("Received complaint View Complaint By ID request for complaintId: {}", request.getComplaintId());
+	@PostMapping("/viewTicketById")
+	public ResponseEntity<ResponseModel> viewComplaintById(@Validated @RequestBody ComplainStatusRequest request) {
+		log.info("Received complaint View Complaint By ID request for complaintId: {}", request.getTicketId());
 		ResponseModel response = complainService.viewComplaintById(request);
 		return ResponseEntity.ok(response);
 	}
-	
+
 	@PostMapping("/allMasterOptions")
 	public ResponseEntity<ResponseModel> getAllStatuses(@Validated @RequestBody AllMasterOptionsRequest request) {
-	    return ResponseEntity.ok(complainService.getAllActiveStatuses(request));
+		return ResponseEntity.ok(complainService.getAllActiveStatuses(request));
 	}
+
 	@PostMapping("/viewAllComplaints")
-	public ResponseEntity<ResponseModel> viewAllComplaints(@RequestBody ViewAllComplaintsRequest request) {
+	public ResponseEntity<ResponseModel> viewAllComplaints(@RequestBody ViewAllComplaintsTicketsRequest request) {
 		log.info("Received request complaint View All Complaints for Status Type={}", request.getStatusType());
 		ResponseModel response = complainService.ViewAllComplaints(request);
 		return ResponseEntity.ok(response);
 	}
-	
-	
 }

src/main/java/com/billpaymentservice/bbps/controller/MasterDataController.java

@@ -26,7 +26,7 @@ import jakarta.validation.Valid;
 @RequestMapping("/masterData")
 @RestController
 @Validated
-@CrossOrigin(origins="*")
+@CrossOrigin(origins = "*")
 public class MasterDataController {
 
 	private static final Logger log = LoggerFactory.getLogger(MasterDataController.class);
@@ -39,8 +39,7 @@ public class MasterDataController {
 
 	/** Get Details of the biller by billId **/
 	@PostMapping(value = "/getBillerDetails", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
-	public ResponseEntity<ResponseModel> getBillerDetails(
-	        @Valid @RequestBody BillerDetailRequest billerDetailRequest) {
+	public ResponseEntity<ResponseModel> getBillerDetails(@Valid @RequestBody BillerDetailRequest billerDetailRequest) {
 
 		log.info("Received biller details request for billerId: {}", billerDetailRequest.getBillerId());
 
@@ -61,6 +60,12 @@ public class MasterDataController {
 		return ResponseEntity.ok(masterDataService.getDispositionDetails(dispositionDetailRequest));
 	}
 
+	@PostMapping(value = "/getTicketDispositions", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
+	public ResponseEntity<ResponseModel> getTicketDispositions(
+			@Validated @RequestBody DispositionRequest dispositionDetailRequest) {
+		return ResponseEntity.ok(masterDataService.getTicketDispositions(dispositionDetailRequest));
+	}
+
 	/**
 	 * Get CustomerParam by billerId.The parameter is different from the data we are
 	 * getting in the billerDetail
@@ -74,23 +79,30 @@ public class MasterDataController {
 
 		return ResponseEntity.ok(masterDataService.getCustomerParamByBillerId(customerParamRequest));
 	}
+
 	/**
-	 * Get All Master Data .The parameter is different from the data we are getting Made By Arham
-	 * in the MasterRequest
+	 * Get All Master Data .The parameter is different from the data we are getting
+	 * Made By Arham in the MasterRequest
 	 **/
 	@PostMapping("/getAllMastersData")
 	public ResponseModel fetchMasterData(@Validated @RequestBody MasterRequest masterRequest) {
 		return masterDataService.getMasterData(masterRequest);
 	}
 
-	/** POST Master CategoryResponseList Wise API Fetch CategoryResponseList Wise from BBPS URL Made By Arham **/
+	/**
+	 * POST Master CategoryResponseList Wise API Fetch CategoryResponseList Wise
+	 * from BBPS URL Made By Arham
+	 **/
 	@PostMapping(value = "/getMasterCategoryWise", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
 	public ResponseEntity<ResponseModel> getMasterDataCategoryWise(
-			 @Valid @RequestBody MasterCategoryRequest masterRequest) {
+			@Valid @RequestBody MasterCategoryRequest masterRequest) {
 		return ResponseEntity.ok(masterDataService.fetchMasterDataCategoryWise(masterRequest));
 	}
 
-	/** POST Customer Param Groups API Fetch CategoryResponseList Wise from BBPS URL Made By Arham**/
+	/**
+	 * POST Customer Param Groups API Fetch CategoryResponseList Wise from BBPS URL
+	 * Made By Arham
+	 **/
 	@PostMapping(value = "/customerParamGroupsByBillerId", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
 	public ResponseEntity<ResponseModel> getCustomerParamGroup(
 			@Validated @RequestBody BillerDetailRequest requestModel) {
@@ -98,8 +110,8 @@ public class MasterDataController {
 	}
 
 	/**
-	 * POST Fetch All AMount Options By Biller Id API Fetch CategoryResponseList Wise from BBPS
-	 * URL Made By Arham
+	 * POST Fetch All AMount Options By Biller Id API Fetch CategoryResponseList
+	 * Wise from BBPS URL Made By Arham
 	 **/
 	@PostMapping(value = "/fetchAmountOptionsByBillerId", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
 	public ResponseEntity<ResponseModel> fetchAllMasterAmountOptionsByBillerId(
@@ -108,8 +120,8 @@ public class MasterDataController {
 	}
 
 	/**
-	 * POST Fetch All AMount Options By Biller Id API Fetch CategoryResponseList Wise from BBPS
-	 * URL Made By Arham
+	 * POST Fetch All AMount Options By Biller Id API Fetch CategoryResponseList
+	 * Wise from BBPS URL Made By Arham
 	 **/
 	@PostMapping(value = "/fetchAllPlanCategoriesByBillerId", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
 	public ResponseEntity<ResponseModel> fetchPlanCategories(@Validated @RequestBody BillerDetailRequest requestModel) {
@@ -117,21 +129,21 @@ public class MasterDataController {
 	}
 
 	/**
-	 * POST Fetch Initiating Channel API Fetch CategoryResponseList Wise from BBPS URL Made By Arham
+	 * POST Fetch Initiating Channel API Fetch CategoryResponseList Wise from BBPS
+	 * URL Made By Arham
 	 **/
 	@PostMapping(value = "/initiatingChannel", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
 	public ResponseEntity<ResponseModel> initiatingChannel(@Validated @RequestBody BillerDetailRequest requestModel) {
 		return ResponseEntity.ok(masterDataService.fetchInitiatingChannel(requestModel));
 	}
-	
+
 	/**
-	 * POST Fetch All AMount Options By Biller Id API Fetch CategoryResponseList Wise from BBPS Made By Arham
-	 * URL
+	 * POST Fetch All AMount Options By Biller Id API Fetch CategoryResponseList
+	 * Wise from BBPS Made By Arham URL
 	 **/
 	@PostMapping(value = "/fetchPlanByCategoryName", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
 	public ResponseEntity<ResponseModel> fetchPlanByCategory(@Validated @RequestBody PlanRequest requestModel) {
 		return ResponseEntity.ok(masterDataService.fetchPlanByCategories(requestModel));
 	}
 
-	
 }

src/main/java/com/billpaymentservice/bbps/controller/PaymentController.java

@@ -19,49 +19,37 @@ import com.billpaymentservice.bbps.service.PaymentService;
 public class PaymentController {
 
 	/**
-     * Fetches bill details from external BBPS service
-     */
-	
+	 * Fetches bill details from external BBPS service
+	 */
+
 	private final PaymentService paymentService;
+
 	public PaymentController(PaymentService paymentService) {
-		this.paymentService=paymentService;
+		this.paymentService = paymentService;
 	}
-	
-    @PostMapping(
-        value = "/intiatePayment",
-        consumes = MediaType.APPLICATION_JSON_VALUE,
-        produces = MediaType.APPLICATION_JSON_VALUE
-    )
-    public ResponseEntity<ResponseModel> requestBillFetch(
-            @Validated @RequestBody BillPaymentRequest billPaymentRequest) {
 
-        ResponseModel response = paymentService.initiatePayment(billPaymentRequest);
-        return ResponseEntity.ok(response);
-    }
-    
-    @PostMapping(
-            value = "/checkTransactionStatus",
-            consumes = MediaType.APPLICATION_JSON_VALUE,
-            produces = MediaType.APPLICATION_JSON_VALUE
-        )
-        public ResponseEntity<ResponseModel> checkTransactionStatus(
-                @Validated @RequestBody TransactionStatusRequest transactionStatusRequest) {
+	@PostMapping(value = "/intiatePayment", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
+	public ResponseEntity<ResponseModel> requestBillFetch(
+			@Validated @RequestBody BillPaymentRequest billPaymentRequest) {
 
-            ResponseModel response = paymentService.checkTrasactionStatus(transactionStatusRequest);
-            return ResponseEntity.ok(response);
-        }
-    
-    @PostMapping(
-			value = "/checkTransactionStatusByClientReqId",
-			consumes = MediaType.APPLICATION_JSON_VALUE,
-			produces = MediaType.APPLICATION_JSON_VALUE
-		)
-		public ResponseEntity<ResponseModel> checkTransactionStatusByClientReqId(
-				@Validated @RequestBody TrasactionStatusByClientReqIdRequest transactionStatusRequest) {
+		ResponseModel response = paymentService.initiatePayment(billPaymentRequest);
+		return ResponseEntity.ok(response);
+	}
+
+	@PostMapping(value = "/checkTransactionStatus", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
+	public ResponseEntity<ResponseModel> checkTransactionStatus(
+			@Validated @RequestBody TransactionStatusRequest transactionStatusRequest) {
+
+		ResponseModel response = paymentService.checkTrasactionStatus(transactionStatusRequest);
+		return ResponseEntity.ok(response);
+	}
+
+	@PostMapping(value = "/checkTransactionStatusByClientReqId", consumes = MediaType.APPLICATION_JSON_VALUE, produces = MediaType.APPLICATION_JSON_VALUE)
+	public ResponseEntity<ResponseModel> checkTransactionStatusByClientReqId(
+			@Validated @RequestBody TrasactionStatusByClientReqIdRequest transactionStatusRequest) {
+
+		ResponseModel response = paymentService.checkTrasactionStatusByClientReqId(transactionStatusRequest);
+		return ResponseEntity.ok(response);
+	}
 
-			ResponseModel response = paymentService.checkTrasactionStatusByClientReqId(transactionStatusRequest);
-			return ResponseEntity.ok(response);
-		}
-    
-    
 }

src/main/java/com/billpaymentservice/bbps/dto/BillAdditionalInfoDTO.java

@@ -0,0 +1,14 @@
+package com.billpaymentservice.bbps.dto;
+
+import lombok.Getter;
+import lombok.Setter;
+
+@Getter
+@Setter
+public class BillAdditionalInfoDTO {
+
+	private String additionalInfoId;
+	private String name;
+	private String value;
+
+}

src/main/java/com/billpaymentservice/bbps/dto/BillCustomerParamsDTO.java

@@ -0,0 +1,14 @@
+package com.billpaymentservice.bbps.dto;
+
+import lombok.Getter;
+import lombok.Setter;
+
+@Getter
+@Setter
+public class BillCustomerParamsDTO {
+
+	private String name;
+	private String value;
+	private String type;
+
+}

src/main/java/com/billpaymentservice/bbps/dto/CheckClientBillerResponseDTO.java

@@ -0,0 +1,29 @@
+package com.billpaymentservice.bbps.dto;
+
+import java.util.List;
+
+import lombok.Getter;
+import lombok.Setter;
+
+@Getter
+@Setter
+public class CheckClientBillerResponseDTO {
+
+	private String billId;
+	private String amount;
+	private String billDate;
+	private String billNumber;
+	private String billPeriod;
+	private String custConvFee;
+	private String couCustConvFee;
+	private String dueDate;
+	private String customerName;
+	private Boolean amountOption;
+
+	private List<Detail> tagList;
+
+	// Conditional fields
+	private List<BillAdditionalInfoDTO> additionalInfo; // C
+	private List<BillCustomerParamsDTO> customerParams; // C
+
+}

src/main/java/com/billpaymentservice/bbps/dto/ComplainDetailsDto.java

@@ -1,5 +1,7 @@
 package com.billpaymentservice.bbps.dto;
 
+import com.fasterxml.jackson.annotation.JsonProperty;
+
 import com.fasterxml.jackson.annotation.JsonIgnoreProperties;
 
 import lombok.Getter;
@@ -10,30 +12,33 @@ import lombok.Setter;
 @JsonIgnoreProperties(ignoreUnknown = true)
 public class ComplainDetailsDto {
 
-	private String complaintId;
-	private String complaintDescr;
-	private String complaintDispos;
-	private String complaintType;
-	private String txnId;
-	private String complaintStatus;
-	private String assignedTo;
-	private String complaintNpciId;
-	private String complaintRaisedFrom;
-	private String userId;
-	private String status;
-	private String refId;
-	private String estimated_TAT;
-	private String creationDate;
-	private String modifiedDate;
-	private String billerName;
-	private String txnAmount;
-	private String superLevelEsc;
-	private String openComplaint;
-	private String reopenComplaint;
-	private String remarks;
-	private String agentId;
-	private String category;
-	private long createdEpochDate;
-	private long modifiedEpochDate;
+	@JsonProperty("TicketId")
+	private String TicketId;
+	@JsonProperty("TicketNpciId")
+	private String TicketNpciId;
+	@JsonProperty("TxnId")
+	private String TxnId;
+	@JsonProperty("TxnNpciId")
+	private String TxnNpciId;
+	@JsonProperty("TicketStatus")
+	private String TicketStatus;
+	@JsonProperty("TicketType")
+	private String TicketType;
+	@JsonProperty("TicketDespo")
+	private String TicketDespo;
+	@JsonProperty("TicketDescr")
+	private String TicketDescr;
+	@JsonProperty("TicketRaisedBy")
+	private String TicketRaisedBy;
+	@JsonProperty("CreatedTime")
+	private String CreatedTime;
+	@JsonProperty("TxnAmount")
+	private String TxnAmount;
+	@JsonProperty("TotalTxnAmount")
+	private String TotalTxnAmount;
+	@JsonProperty("BillCategory")
+	private String BillCategory;
+	@JsonProperty("BillerName")
+	private String BillerName;
 
 }

src/main/java/com/billpaymentservice/bbps/dto/ComplaintDetailsDTO.java

@@ -9,24 +9,12 @@ import lombok.Setter;
 @Getter
 @Setter
 @JsonIgnoreProperties(ignoreUnknown = true)
-public  class ComplaintDetailsDTO {
-    private String complaintId;          // UUID
-    private String complaintDescr;       // Complaint description
-    private String complaintDispos;      // Complaint disposition
-    private String complaintType;
-    // Complaint type
-    @JsonProperty("txnId")
-    private String bankTxnId;                // Transaction ID
-    private String txnNpciId;            // Transaction NPCI ID
-    private String assignedTo;           // Assigned person
-    private String complaintNpciId;      // Complaint NPCI ID
-    private String complaintRaisedFrom;  // Who raised the complaint
-    private String userId;               // User ID
-    private String status;               // Complaint status
-    private String refId;                // Reference ID
-    private String estimated_TAT;        // Estimated Turnaround Time
-    private String creationDate;         // ISO timestamp
-    private String modifiedDate;         // ISO timestamp
-    private Long createdEpochDate;       // Epoch creation time
-    private Long modifiedEpochDate;      // Epoch modified time
+public class ComplaintDetailsDTO {
+	private String refId; // UUID
+	private String txnNpciId; // Complaint description
+	private String ticketId; // Complaint disposition
+	private String ticketType;
+	private String ticketNpciId; // Transaction ID
+	private String ticketDesp; // Transaction NPCI ID
+	private String ticketDesr; // Assigned person
 }

src/main/java/com/billpaymentservice/bbps/dto/ComplaintHistoryDTO.java

@@ -7,19 +7,9 @@ import lombok.Setter;
 @Setter
 public class ComplaintHistoryDTO {
 
-	private String complaintHistoryId;
-	private String complaintId;
-	private String complaintDescr;
-	private String complaintDispos;
-	private String txnId;
-	private String assignedTo;
-	private String complaintNpciId;
-	private String complaintType;
-	private String complaintRaisedFrom;
-	private String userId;
-	private String status;
-	private String modifiedDate; // ISO 8601 Timestamp
-	private Long modifiedEpochDate; // UNIX Epoch
-	private String tenantId;
+	private String historyId;
+	private String ticketId;
+	private String time;
+	private String historyStatus;
 
 }

src/main/java/com/billpaymentservice/bbps/dto/TicketDetailsDTO.java

@@ -0,0 +1,21 @@
+package com.billpaymentservice.bbps.dto;
+
+import lombok.Data;
+
+@Data
+public class TicketDetailsDTO {
+
+	private String ticketId;
+	private String ticketNpciId;
+	private String txnNpciId;
+	private String ticketType;
+	private String ticketDespo;
+	private String ticketDescr;
+	private String status;
+
+	private String npciTicketType;
+	private String npciTicketStatus;
+
+	private String createdTime;
+
+}

src/main/java/com/billpaymentservice/bbps/dto/TicketDispositionsDTO.java

@@ -0,0 +1,15 @@
+package com.billpaymentservice.bbps.dto;
+
+import lombok.Getter;
+import lombok.Setter;
+
+@Getter
+@Setter
+public class TicketDispositionsDTO {
+
+	private String dispositionId;
+	private String dispositionDescr;
+	private String tenantId;
+	private String dispositionCode;
+
+}

src/main/java/com/billpaymentservice/bbps/dto/ViewComplaintDTO.java

@@ -2,7 +2,6 @@ package com.billpaymentservice.bbps.dto;
 
 import com.fasterxml.jackson.annotation.JsonIgnoreProperties;
 import com.fasterxml.jackson.annotation.JsonProperty;
-
 import lombok.Getter;
 import lombok.Setter;
 
@@ -10,34 +9,46 @@ import lombok.Setter;
 @Setter
 @JsonIgnoreProperties(ignoreUnknown = true)
 public class ViewComplaintDTO {
-	private String assignedTo;
-    private String comment;
-    private String complaintDescr;
-    private String complaintDispos;
-    private String complaintId;
-    private String complaintNpciId;
-    private String complaintRaisedFrom;
-    private String complaintType;
-    private String createdEpochDate;
+
+    @JsonProperty("TicketId")
+    private String ticketId;
+
+    @JsonProperty("TicketNpciId")
+    private String ticketNpciId;
+
+    @JsonProperty("TxnId")
+    private String txnId;
+
+    @JsonProperty("TxnNpciId")
+    private String txnNpciId;
+
+    @JsonProperty("TicketStatus")
+    private String ticketStatus;
+
+    @JsonProperty("TicketType")
+    private String ticketType;
+
+    @JsonProperty("TicketDespo")
+    private String ticketDespo;
+
+    @JsonProperty("TicketDescr")
+    private String ticketDescr;
+
+    @JsonProperty("TicketRaisedBy")
+    private String ticketRaisedBy;
+
+    @JsonProperty("CreatedTime")
     private String creationDate;
-    private String estimated_TAT;
-    private String modifiedDate;
-    private String modifiedEpochDate;
-    private String refId;
-    private String status;
-    @JsonProperty("txnId")
-    private String bankTxnId;
 
-    private String userId;
-    private String category;
-    private String billerName;
+    @JsonProperty("TxnAmount")
     private String txnAmount;
-    private String totalTxnAmount;
-    private String complaintStatus;
-    private String superLevelEsc;
-    private String openComplaint;
-    private String reopenComplaint;
-    private String remarks;
-    private String agentId;
 
+    @JsonProperty("TotalTxnAmount")
+    private String totalTxnAmount;
+
+    @JsonProperty("BillCategory")
+    private String billCategory;
+
+    @JsonProperty("BillerName")
+    private String billerName;
 }

src/main/java/com/billpaymentservice/bbps/dto/request/ComplainStatusRequest.java

@@ -13,6 +13,6 @@ import lombok.Setter;
 @NoArgsConstructor
 public class ComplainStatusRequest extends BaseClass {
 
-	@NotBlank(message = "Complaint Id cannot be null or blank")
-	private String complaintId;
+	@NotBlank(message = "ticketId Id cannot be null or blank")
+	private String ticketId;
 }

src/main/java/com/billpaymentservice/bbps/dto/request/ComplaintRequestDTO.java

@@ -7,9 +7,11 @@ import lombok.Setter;
 @Setter
 public class ComplaintRequestDTO extends BaseClass {
 
-    private String complaintDescription;    // Complaint description that the user enters
-    private String complaintDisposition;    // Complaint disposition
-    private String complaintType;           // Type of complaint
-    private String txnId;                   // Transaction ID (optional)
-    private String clientReqId;             // Client Req ID (optional)
+	private String ticketDescription; // Complaint description that the user enters
+	private String ticketDisposition; // Complaint disposition
+	private String ticketDispositionCode; // Type of complaint
+	private String txnId; // Transaction ID (optional)
+	private String billerId; // Client Req ID (optional);
+	private String billerName;
+	
 }

src/main/java/com/billpaymentservice/bbps/dto/request/GetTicketLatestStausRequest.java

@@ -0,0 +1,25 @@
+package com.billpaymentservice.bbps.dto.request;
+
+import com.fasterxml.jackson.annotation.JsonIgnore;
+
+import jakarta.validation.constraints.NotBlank;
+import lombok.AllArgsConstructor;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+
+@Getter
+@Setter
+@AllArgsConstructor
+@NoArgsConstructor
+public class GetTicketLatestStausRequest extends BaseClass {
+
+	@NotBlank(message = "txnNpciId Id cannot be null or blank")
+	private String txnNpciId;
+
+	@NotBlank(message = "ticketId Id cannot be null or blank")
+	private String ticketId;
+
+
+	private String tenantId;
+}

src/main/java/com/billpaymentservice/bbps/dto/request/ViewAllComplaintsTicketsRequest.java

@@ -0,0 +1,15 @@
+package com.billpaymentservice.bbps.dto.request;
+
+import lombok.Getter;
+import lombok.Setter;
+
+@Getter
+@Setter
+public class ViewAllComplaintsTicketsRequest extends BaseClass{
+
+	private String statusType; // e.g. COMPLAINT_OPEN_SUCCESS
+	private Integer pageNo; // default 0
+	private Integer pageSize; // default 10
+	private String ticketType; // default 10
+
+}

src/main/java/com/billpaymentservice/bbps/dto/request/ViewComplainByIdRequest.java

@@ -1,13 +0,0 @@
-package com.billpaymentservice.bbps.dto.request;
-
-import jakarta.validation.constraints.NotBlank;
-import lombok.Getter;
-import lombok.Setter;
-
-@Getter
-@Setter
-public class ViewComplainByIdRequest extends BaseClass {
-
-  @NotBlank(message = "Complain ID cannot be blank")
-  private String complaintId;
-}

src/main/java/com/billpaymentservice/bbps/dto/response/AmountOptionsResponse.java

@@ -24,6 +24,6 @@ public class AmountOptionsResponse {
 	@JsonProperty("amountOptionDAOS")
 	private List<AmountOptionDTO> amountOptionDAOS;
 
-	@JsonProperty("generalResp")
+	@JsonProperty(access = JsonProperty.Access.WRITE_ONLY)
 	private GeneralResp generalResp;
 }

src/main/java/com/billpaymentservice/bbps/dto/response/ClientReqIdResponse.java

@@ -0,0 +1,28 @@
+package com.billpaymentservice.bbps.dto.response;
+
+import com.billpaymentservice.bbps.dto.CheckClientBillerResponseDTO;
+import com.billpaymentservice.bbps.dto.GeneralResp;
+import com.fasterxml.jackson.annotation.JsonProperty;
+
+import lombok.Getter;
+import lombok.Setter;
+
+@Getter
+@Setter
+public class ClientReqIdResponse {
+
+	private String billId;
+	private String refId;
+	private String billerId;
+	private String status;
+	private String actionType;
+	private String userId;
+	private String creationDate;
+	private String modifiedDate;
+	private Long createdEpochDate;
+	private Long modifiedEpochDate;
+	private CheckClientBillerResponseDTO billerResponse;
+	@JsonProperty(access = JsonProperty.Access.WRITE_ONLY)
+	private GeneralResp genericResponse;
+
+}

src/main/java/com/billpaymentservice/bbps/dto/response/ComplaintHistoryStatusResponse.java

@@ -17,12 +17,8 @@ import lombok.Setter;
 @AllArgsConstructor
 public class ComplaintHistoryStatusResponse {
 
-	private List<ComplaintHistoryDTO> complaintsHistories;
+	private List<ComplaintHistoryDTO> ticketHistories;
 	@JsonProperty(access = JsonProperty.Access.WRITE_ONLY)
 	private GeneralResp generalResp;
-	private int pageNo;
-	private int pageSize;
-	private int totalPages;
-	private int totalElements;
 
 }

src/main/java/com/billpaymentservice/bbps/dto/response/ComplaintResponse.java

@@ -1,8 +1,6 @@
 package com.billpaymentservice.bbps.dto.response;
 
 import com.billpaymentservice.bbps.dto.ComplaintDetailsDTO;
-import com.billpaymentservice.bbps.dto.GeneralResp;
-import com.fasterxml.jackson.annotation.JsonProperty;
 
 import lombok.Getter;
 import lombok.Setter;
@@ -10,7 +8,10 @@ import lombok.Setter;
 @Getter
 @Setter
 public class ComplaintResponse {
-	    private ComplaintDetailsDTO complaints;  // multiple complaints
-	    @JsonProperty(access = JsonProperty.Access.WRITE_ONLY)
-	    private GeneralResp generalResp;   
+	private ComplaintDetailsDTO ticketDetails; // multiple complaints
+
+	private String message;
+	private String remarks;
+	private String status;
+	private String statusCode;
 }

src/main/java/com/billpaymentservice/bbps/dto/response/TicketCheckStatusResponse.java

@@ -0,0 +1,17 @@
+package com.billpaymentservice.bbps.dto.response;
+
+import com.billpaymentservice.bbps.dto.TicketDetailsDTO;
+
+import lombok.Data;
+
+@Data
+public class TicketCheckStatusResponse {
+
+	private String refId;
+	private TicketDetailsDTO ticketDetails;
+	private String message;
+	private String remarks;
+	private String status;
+	private String statusCode;
+
+}

src/main/java/com/billpaymentservice/bbps/dto/response/TicketDispositionResponse.java

@@ -0,0 +1,20 @@
+package com.billpaymentservice.bbps.dto.response;
+
+import java.util.List;
+
+import com.billpaymentservice.bbps.dto.GeneralResp;
+import com.billpaymentservice.bbps.dto.TicketDispositionsDTO;
+import com.fasterxml.jackson.annotation.JsonProperty;
+
+import lombok.Getter;
+import lombok.Setter;
+
+@Getter
+@Setter
+public class TicketDispositionResponse {
+
+	@JsonProperty(access = JsonProperty.Access.WRITE_ONLY)
+	private GeneralResp generalResp;
+	List<TicketDispositionsDTO> dispositionsList;
+
+}

src/main/java/com/billpaymentservice/bbps/dto/response/ViewAllComplaintsTicketsResponse.java

@@ -0,0 +1,24 @@
+package com.billpaymentservice.bbps.dto.response;
+
+import java.util.List;
+
+import com.billpaymentservice.bbps.dto.ComplainDetailsDto;
+import com.billpaymentservice.bbps.dto.GeneralResp;
+import com.fasterxml.jackson.annotation.JsonProperty;
+
+import lombok.Getter;
+import lombok.Setter;
+
+@Getter
+@Setter
+public class ViewAllComplaintsTicketsResponse {
+	
+	private List<ComplainDetailsDto> tickets;
+	@JsonProperty(access = JsonProperty.Access.WRITE_ONLY)
+    private GeneralResp generalResp;
+    private Integer page;
+    private Integer pageSize;
+    private Integer totalPages;
+    private Long totalElements;
+
+}

src/main/java/com/billpaymentservice/bbps/dto/response/ViewComplainByIdResponse.java

@@ -4,6 +4,7 @@ import java.util.List;
 
 import com.billpaymentservice.bbps.dto.GeneralResp;
 import com.billpaymentservice.bbps.dto.ViewComplaintDTO;
+import com.fasterxml.jackson.annotation.JsonProperty;
 import com.fasterxml.jackson.annotation.JsonIgnoreProperties;
 
 import lombok.Getter;
@@ -13,10 +14,11 @@ import lombok.Setter;
 @Setter
 @JsonIgnoreProperties(ignoreUnknown = true)
 public class ViewComplainByIdResponse {
-	  private List<ViewComplaintDTO> complaintsList;
-	    private GeneralResp generalResp;
-	    private int pageNo;
-	    private int pageSize;
-	    private int totalPages;
-	    private int totalElements;
+	private List<ViewComplaintDTO> tickets;
+	@JsonProperty(access = JsonProperty.Access.WRITE_ONLY)
+	private GeneralResp generalResp;
+	private int page;
+	private int pageSize;
+	private int totalPages;
+	private int totalElements;
 }

src/main/java/com/billpaymentservice/bbps/entites/BillAdditionalInfo.java

@@ -0,0 +1,31 @@
+package com.billpaymentservice.bbps.entites;
+
+import jakarta.persistence.Entity;
+import jakarta.persistence.GeneratedValue;
+import jakarta.persistence.GenerationType;
+import jakarta.persistence.Id;
+import jakarta.persistence.JoinColumn;
+import jakarta.persistence.ManyToOne;
+import jakarta.persistence.Table;
+import lombok.Getter;
+import lombok.Setter;
+
+@Getter
+@Setter
+@Entity
+@Table(name = "bill_additional_info")
+public class BillAdditionalInfo {
+
+	@Id
+	@GeneratedValue(strategy = GenerationType.IDENTITY)
+	private Long id;
+
+	private String name;
+	private String value;
+	private String additionalInfoId;
+
+	@ManyToOne
+	@JoinColumn(name = "biller_response_id")
+	private CheckClientBillerData billerResponse;
+
+}

src/main/java/com/billpaymentservice/bbps/entites/BillCustomerParams.java

@@ -0,0 +1,31 @@
+package com.billpaymentservice.bbps.entites;
+
+import jakarta.persistence.Entity;
+import jakarta.persistence.GeneratedValue;
+import jakarta.persistence.GenerationType;
+import jakarta.persistence.Id;
+import jakarta.persistence.JoinColumn;
+import jakarta.persistence.ManyToOne;
+import jakarta.persistence.Table;
+import lombok.Getter;
+import lombok.Setter;
+
+@Getter
+@Setter
+@Entity
+@Table(name = "bill_customer_params")
+public class BillCustomerParams {
+
+	@Id
+	@GeneratedValue(strategy = GenerationType.IDENTITY)
+	private Long id;
+
+	private String name;
+	private String value;
+	private String type;
+
+	@ManyToOne
+	@JoinColumn(name = "biller_response_id")
+	private CheckClientBillerData billerResponse;
+
+}

src/main/java/com/billpaymentservice/bbps/entites/BillTag.java

@@ -0,0 +1,30 @@
+package com.billpaymentservice.bbps.entites;
+
+import jakarta.persistence.Entity;
+import jakarta.persistence.GeneratedValue;
+import jakarta.persistence.GenerationType;
+import jakarta.persistence.Id;
+import jakarta.persistence.JoinColumn;
+import jakarta.persistence.ManyToOne;
+import jakarta.persistence.Table;
+import lombok.Getter;
+import lombok.Setter;
+
+@Getter
+@Setter
+@Entity
+@Table(name = "bill_tag_list")
+public class BillTag {
+	
+	@Id
+    @GeneratedValue(strategy = GenerationType.IDENTITY)
+    private Long id;
+
+    private String name;
+    private String value;
+
+    @ManyToOne
+    @JoinColumn(name = "biller_response_id")
+    private CheckClientBillerData billerResponse;
+
+}

src/main/java/com/billpaymentservice/bbps/entites/CheckClientBillerData.java

@@ -0,0 +1,68 @@
+package com.billpaymentservice.bbps.entites;
+
+import java.util.List;
+
+import jakarta.persistence.CascadeType;
+import jakarta.persistence.Column;
+import jakarta.persistence.Entity;
+import jakarta.persistence.GeneratedValue;
+import jakarta.persistence.GenerationType;
+import jakarta.persistence.Id;
+import jakarta.persistence.JoinColumn;
+import jakarta.persistence.OneToMany;
+import jakarta.persistence.OneToOne;
+import jakarta.persistence.Table;
+import lombok.Getter;
+import lombok.Setter;
+
+@Entity
+@Table(name = "check_client_biller_data")
+@Getter
+@Setter
+public class CheckClientBillerData {
+
+	@Id
+	@GeneratedValue(strategy = GenerationType.IDENTITY)
+	private Long id;
+
+	// Correct 1-1 link back to Parent
+	@OneToOne
+	@JoinColumn(name = "bill_id", referencedColumnName = "bill_id")
+	private CheckClientStatusReqId billMaster;
+
+	@Column(name = "amount")
+	private String amount;
+
+	@Column(name = "bill_date")
+	private String billDate;
+
+	@Column(name = "bill_number")
+	private String billNumber;
+
+	@Column(name = "bill_period")
+	private String billPeriod;
+
+	@Column(name = "cust_conv_fee")
+	private String custConvFee;
+
+	@Column(name = "cou_cust_conv_fee")
+	private String couCustConvFee;
+
+	@Column(name = "due_date")
+	private String dueDate;
+
+	@Column(name = "customer_name")
+	private String customerName;
+
+	@Column(name = "amount_option")
+	private Boolean amountOption;
+
+	@OneToMany(mappedBy = "billerResponse", cascade = CascadeType.ALL)
+	private List<BillTag> tagList;
+
+	@OneToMany(mappedBy = "billerResponse", cascade = CascadeType.ALL)
+	private List<BillAdditionalInfo> additionalInfo;
+
+	@OneToMany(mappedBy = "billerResponse", cascade = CascadeType.ALL)
+	private List<BillCustomerParams> customerParams;
+}

src/main/java/com/billpaymentservice/bbps/entites/CheckClientStatusReqId.java

@@ -0,0 +1,60 @@
+package com.billpaymentservice.bbps.entites;
+
+import jakarta.persistence.CascadeType;
+import jakarta.persistence.Column;
+import jakarta.persistence.Entity;
+import jakarta.persistence.Id;
+import jakarta.persistence.OneToOne;
+import jakarta.persistence.Table;
+import lombok.Getter;
+import lombok.Setter;
+
+@Entity
+@Table(name = "check_client_status_req_id")
+@Getter
+@Setter
+public class CheckClientStatusReqId {
+
+    @Id
+    @Column(name = "bill_id", length = 200)
+    private String billId; // Primary Key (UUID from BBPS)
+
+    @Column(name = "ref_id")
+    private String refId;
+
+    @Column(name = "biller_id")
+    private String billerId;
+
+    @Column(name = "status")
+    private String status;
+
+    @Column(name = "action_type")
+    private String actionType;
+
+    @Column(name = "user_id")
+    private String userId;
+
+    @Column(name = "creation_date")
+    private String creationDate;
+
+    @Column(name = "modified_date")
+    private String modifiedDate;
+
+    @Column(name = "created_epoch_date")
+    private Long createdEpochDate;
+
+    @Column(name = "modified_epoch_date")
+    private Long modifiedEpochDate;
+
+    @Column(name = "req_id")
+    private String reqId;
+
+    @Column(name = "txn_id")
+    private String txnId;
+
+    // Correct OneToOne Child Mapping
+    @OneToOne(mappedBy = "billMaster", cascade = CascadeType.ALL)
+    private CheckClientBillerData billerResponse;
+
+
+}

src/main/java/com/billpaymentservice/bbps/entites/ComplainStatus.java

@@ -19,88 +19,53 @@ public class ComplainStatus extends Auditable<String> {
 
 	@Id
 	@GeneratedValue(strategy = GenerationType.IDENTITY)
-	@Column(name = "id")
 	private Long id;
 
-	@Column(name = "complaint_id")
-	private String complaintId;
-
-	@Column(name = "complaint_descr")
-	private String complaintDescr;
-
-	@Column(name = "complaint_dispos")
-	private String complaintDispos;
-
-	@Column(name = "complaint_type")
-	private String complaintType;
-
-	@Column(name = "txn_id")
-	private String txnId;
-
-	@Column(name = "complaint_status")
-	private String complaintStatus;
-
-	@Column(name = "assigned_to")
-	private String assignedTo;
-
-	@Column(name = "complaint_npci_id")
-	private String complaintNpciId;
-
-	@Column(name = "complaint_raised_from")
-	private String complaintRaisedFrom;
-
-	@Column(name = "user_id")
-	private String userId;
-
-	@Column(name = "status")
-	private String status;
-
 	@Column(name = "ref_id")
 	private String refId;
 
-	@Column(name = "estimated_tat")
-	private String estimatedTAT;
+	@Column(name = "ticket_id")
+	private String ticketId;
 
-	@Column(name = "creation_date")
-	private String creationDate;
+	@Column(name = "ticket_npci_id")
+	private String ticketNpciId;
 
-	@Column(name = "modified_date")
-	private String modifiedDate;
+	@Column(name = "txn_npci_id")
+	private String txnNpciId;
 
-	@Column(name = "biller_name")
-	private String billerName;
+	@Column(name = "ticket_type")
+	private String ticketType;
 
-	@Column(name = "txn_amount")
-	private String txnAmount;
+	@Column(name = "ticket_despo", columnDefinition = "TEXT")
+	private String ticketDespo;
 
-	@Column(name = "super_level_esc")
-	private String superLevelEsc;
+	@Column(name = "ticket_descr", columnDefinition = "TEXT")
+	private String ticketDescr;
 
-	@Column(name = "open_complaint")
-	private String openComplaint;
+	@Column(name = "status")
+	private String status;
 
-	@Column(name = "reopen_complaint")
-	private String reopenComplaint;
+	@Column(name = "npci_ticket_type")
+	private String npciTicketType;
+
+	@Column(name = "npci_ticket_status")
+	private String npciTicketStatus;
+
+	@Column(name = "created_time")
+	private String createdTime;
 
 	@Column(name = "remarks")
 	private String remarks;
 
-	@Column(name = "agent_id")
-	private String agentId;
+	@Column(name = "message")
+	private String message;
 
-	@Column(name = "category")
-	private String category;
-
-	@Column(name = "created_epoch_date")
-	private long createdEpochDate;
-
-	@Column(name = "modified_epoch_date")
-	private long modifiedEpochDate;
+	@Column(name = "response_status")
+	private String statusCode;
 
 	@Column(name = "req_id")
 	private String reqId;
 
-	@Column(name = "system_txn_id")
-	private String systemTxnId;
-
+	@Column(name = "txn_id")
+	private String txnId;
 }

src/main/java/com/billpaymentservice/bbps/entites/ComplaintHistory.java

@@ -25,63 +25,21 @@ public class ComplaintHistory extends Auditable<String> {
 	@GeneratedValue(strategy = GenerationType.IDENTITY)
 	private Long id; 
 
-	@Column(name = "complaint_id")
-	private String complaintId;
-
-	@Column(name = "complaint_descr")
-	private String complaintDescr;
-
-	@Column(name = "complaint_dispos")
-	private String complaintDispos;
-
+	@Column(name="history_id")
+	private String historyId;
+	
+	@Column(name="ticket_id")
+	private String ticketId;
+	
+	@Column(name="time")
+	private String time;
+	
+	@Column(name="history_status")
+	private String historyStatus;
+	
 	@Column(name = "txn_id")
 	private String txnId;
 
-	@Column(name = "complaint_history_id")
-	private String complaintHistoryId;
-
-	@Column(name = "assigned_to")
-	private String assignedTo;
-
-	@Column(name = "complaint_npci_id")
-	private String complaintNpciId;
-
-	@Column(name = "complaint_raised_from")
-	private String complaintRaisedFrom;
-
-	@Column(name = "user_id")
-	private String userId;
-
-	@Column(name = "status")
-	private String status;
-
-	@Column(name = "ref_id")
-	private String refId;
-
-	@Column(name = "complaint_type")
-	private String complaintType; // internalComplaint or npciComplaint
-
-	@Column(name = "modified_date")
-	private String modifiedDate; // ISO 8601 timestamp
-
-	@Column(name = "modified_epoch_date")
-	private Long modifiedEpochDate; // UNIX epoch timestamp
-
-	@Column(name = "page_no")
-	private int pageNo;
-
-	@Column(name = "page_size")
-	private int pageSize;
-
-	@Column(name = "total_pages")
-	private int totalPages;
-
-	@Column(name = "total_elements")
-	private int totalElements;
-
-	@Column(name = "system_txn_id")
-	private String systemTxnId;
-
 	@Column(name = "req_id")
 	private String reqId;
 	

src/main/java/com/billpaymentservice/bbps/entites/ComplaintStatusDetails.java

@@ -1,6 +1,11 @@
 package com.billpaymentservice.bbps.entites;
+
+import com.billpaymentservice.bbps.audit.Auditable;
+
 import jakarta.persistence.Column;
 import jakarta.persistence.Entity;
+import jakarta.persistence.GeneratedValue;
+import jakarta.persistence.GenerationType;
 import jakarta.persistence.Id;
 import jakarta.persistence.Table;
 import lombok.Getter;
@@ -9,96 +14,74 @@ import lombok.Setter;
 @Entity
 @Getter
 @Setter
-@Table(name = "complaint_status_details")
-public class ComplaintStatusDetails {
+@Table(name = "view_ticket_status")
+public class ComplaintStatusDetails extends Auditable<String>{
+
+	@Id
+	@GeneratedValue(strategy = GenerationType.IDENTITY)
+	private Long id;
 	
-        @Id
-        @Column(name = "complaint_id")
-        private String complaintId;
-    
-	    @Column(name = "req_id")
-	    private String reqId;
-	    
-	    @Column(name = "txn_id")
-        private String txnId;
-        
+	@Column(name = "req_id")
+	private String reqId;
 
-	    @Column(name = "assigned_to")
-	    private String assignedTo;
+	@Column(name = "txn_id")
+	private String systemTxnId;
+	
+	@Column(name = "total_elements")
+	private String totalElements;
 
-	    @Column(name = "comment")
-	    private String comment;
+	@Column(name = "page")
+	private String page;
 
-	    @Column(name = "complaint_descr")
-	    private String complaintDescr;
+	@Column(name = "page_size")
+	private String pageSize;
 
-	    @Column(name = "complaint_dispos")
-	    private String complaintDispos;
+	@Column(name = "total_pages")
+	private String totalPages;
 
-	    @Column(name = "complaint_npci_id")
-	    private String complaintNpciId;
+	@Column(name = "complaint_dispos")
+	private String complaintDispos;
 
-	    @Column(name = "complaint_raised_from")
-	    private String complaintRaisedFrom;
+	@Column(name = "ticket_id")
+	private String ticketId;
 
-	    @Column(name = "complaint_type")
-	    private String complaintType;
+	@Column(name = "ticket_npci_id")
+	private String ticketNpciId;
 
-	    @Column(name = "created_epoch_date")
-	    private String createdEpochDate;
+	@Column(name = "bank_txn_id")
+	private String txnId;
 
-	    @Column(name = "creation_date")
-	    private String creationDate;
+	@Column(name = "txn_npci_id")
+	private String txnNpciId;
 
-	    @Column(name = "estimated_tat")
-	    private String estimated_TAT;
+	@Column(name = "ticket_status")
+	private String ticketStatus;
 
-	    @Column(name = "modified_date")
-	    private String modifiedDate;
+	@Column(name = "ticket_type")
+	private String ticketType;
 
-	    @Column(name = "modified_epoch_date")
-	    private String modifiedEpochDate;
+	@Column(name = "ticket_despo")
+	private String ticketDespo;
 
-	    @Column(name = "ref_id")
-	    private String refId;
+	@Column(name = "ticket_descr")
+	private String ticketDescr;
 
-	    @Column(name = "status")
-	    private String status;
+	@Column(name = "ticket_raised_by")
+	private String ticketRaisedBy;
 
-	    @Column(name = "bank_txn_id")
-	    private String bank_txnId;
+	@Column(name = "created_time")
+	private String createdTime;
 
-	    @Column(name = "user_id")
-	    private String userId;
+	@Column(name = "txn_amount")
+	private String txnAmount;
 
-	    @Column(name = "category")
-	    private String category;
+	@Column(name = "total_txn_amount")
+	private String totalTxnAmount;
 
-	    @Column(name = "biller_name")
-	    private String billerName;
+	@Column(name = "bill_category")
+	private String billCategory;
 
-	    @Column(name = "txn_amount")
-	    private String txnAmount;
-
-	    @Column(name = "total_txn_amount")
-	    private String totalTxnAmount;
-
-	    @Column(name = "complaint_status")
-	    private String complaintStatus;
-
-	    @Column(name = "super_level_esc")
-	    private String superLevelEsc;
-
-	    @Column(name = "open_complaint")
-	    private String openComplaint;
-
-	    @Column(name = "reopen_complaint")
-	    private String reopenComplaint;
-
-	    @Column(name = "remarks")
-	    private String remarks;
-
-	    @Column(name = "agent_id")
-	    private String agentId;
-	}
+	@Column(name = "biller_name")
+	private String billerName;
 
+}

src/main/java/com/billpaymentservice/bbps/entites/TicketDispositionDetails.java

@@ -0,0 +1,44 @@
+package com.billpaymentservice.bbps.entites;
+
+import com.billpaymentservice.bbps.audit.Auditable;
+
+import jakarta.persistence.Column;
+import jakarta.persistence.Entity;
+import jakarta.persistence.GeneratedValue;
+import jakarta.persistence.GenerationType;
+import jakarta.persistence.Id;
+import jakarta.persistence.Table;
+import lombok.Getter;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@Entity
+@Table(name = "ticket_disposition_details")
+@ToString
+public class TicketDispositionDetails extends Auditable<String> {
+
+	@Id
+	@GeneratedValue(strategy = GenerationType.IDENTITY)
+	private Long id;
+
+	@Column(name = "disposition_id", nullable = false)
+	private String dispositionId; // UUID type string
+
+	@Column(name = "disposition_descr", nullable = false)
+	private String dispositionDescr;
+
+	@Column(name = "tenant_id")
+	private String tenantId;
+
+	@Column(name = "disposition_code")
+	private String dispositionCode;
+
+	@Column(name = "req_id")
+	private String reqId;
+
+	@Column(name = "txn_id")
+	private String txnId;
+
+}

src/main/java/com/billpaymentservice/bbps/entites/ViewAllComplaintTicketStatusDetails.java

@@ -0,0 +1,86 @@
+package com.billpaymentservice.bbps.entites;
+
+import com.billpaymentservice.bbps.audit.Auditable;
+
+import jakarta.persistence.Column;
+import jakarta.persistence.Entity;
+import jakarta.persistence.GeneratedValue;
+import jakarta.persistence.GenerationType;
+import jakarta.persistence.Id;
+import jakarta.persistence.Table;
+import lombok.Getter;
+import lombok.Setter;
+
+@Entity
+@Getter
+@Setter
+@Table(name = "view_all_complaint_ticket_status")
+public class ViewAllComplaintTicketStatusDetails extends Auditable<String> {
+
+	@Id
+	@GeneratedValue(strategy = GenerationType.IDENTITY)
+	private Long id;
+
+	@Column(name = "req_id")
+	private String reqId;
+
+	@Column(name = "txn_id")
+	private String systemTxnId;
+
+	@Column(name = "total_elements")
+	private String totalElements;
+
+	@Column(name = "page")
+	private String page;
+
+	@Column(name = "page_size")
+	private String pageSize;
+
+	@Column(name = "total_pages")
+	private String totalPages;
+
+	@Column(name = "complaint_dispos")
+	private String complaintDispos;
+
+	@Column(name = "ticket_id")
+	private String ticketId;
+
+	@Column(name = "ticket_npci_id")
+	private String ticketNpciId;
+
+	@Column(name = "bank_txn_id")
+	private String txnId;
+
+	@Column(name = "txn_npci_id")
+	private String txnNpciId;
+
+	@Column(name = "ticket_status")
+	private String ticketStatus;
+
+	@Column(name = "ticket_type")
+	private String ticketType;
+
+	@Column(name = "ticket_despo")
+	private String ticketDespo;
+
+	@Column(name = "ticket_descr")
+	private String ticketDescr;
+
+	@Column(name = "ticket_raised_by")
+	private String ticketRaisedBy;
+
+	@Column(name = "created_time")
+	private String createdTime;
+
+	@Column(name = "txn_amount")
+	private String txnAmount;
+
+	@Column(name = "total_txn_amount")
+	private String totalTxnAmount;
+
+	@Column(name = "bill_category")
+	private String billCategory;
+
+	@Column(name = "biller_name")
+	private String billerName;
+}

src/main/java/com/billpaymentservice/bbps/repository/BillAdditionalInfoRepository.java

@@ -0,0 +1,11 @@
+package com.billpaymentservice.bbps.repository;
+
+import org.springframework.data.jpa.repository.JpaRepository;
+import org.springframework.stereotype.Repository;
+
+import com.billpaymentservice.bbps.entites.BillAdditionalInfo;
+
+@Repository
+public interface BillAdditionalInfoRepository extends JpaRepository<BillAdditionalInfo,Long>{
+
+}

src/main/java/com/billpaymentservice/bbps/repository/BillCustomerParamsRepository.java

@@ -0,0 +1,11 @@
+package com.billpaymentservice.bbps.repository;
+
+import org.springframework.data.jpa.repository.JpaRepository;
+import org.springframework.stereotype.Repository;
+
+import com.billpaymentservice.bbps.entites.BillCustomerParams;
+
+@Repository
+public interface BillCustomerParamsRepository extends JpaRepository<BillCustomerParams, Long> {
+
+}

src/main/java/com/billpaymentservice/bbps/repository/BillTagRepository.java

@@ -0,0 +1,11 @@
+package com.billpaymentservice.bbps.repository;
+
+import org.springframework.data.jpa.repository.JpaRepository;
+import org.springframework.stereotype.Repository;
+
+import com.billpaymentservice.bbps.entites.BillTag;
+
+@Repository
+public interface BillTagRepository extends JpaRepository<BillTag, Long> {
+
+}

src/main/java/com/billpaymentservice/bbps/repository/CheckClientBillerDataRepository.java

@@ -0,0 +1,11 @@
+package com.billpaymentservice.bbps.repository;
+
+import org.springframework.data.jpa.repository.JpaRepository;
+import org.springframework.stereotype.Repository;
+
+import com.billpaymentservice.bbps.entites.CheckClientBillerData;
+
+@Repository
+public interface CheckClientBillerDataRepository extends JpaRepository<CheckClientBillerData,Long>{
+
+}

src/main/java/com/billpaymentservice/bbps/repository/ClientReqIdRepository.java

@@ -0,0 +1,11 @@
+package com.billpaymentservice.bbps.repository;
+
+import org.springframework.data.jpa.repository.JpaRepository;
+import org.springframework.stereotype.Repository;
+
+import com.billpaymentservice.bbps.entites.CheckClientStatusReqId;
+
+@Repository
+public interface ClientReqIdRepository extends JpaRepository<CheckClientStatusReqId, String> {
+
+}

src/main/java/com/billpaymentservice/bbps/repository/ComplainDetailRepository.java

@@ -6,6 +6,6 @@ import org.springframework.stereotype.Repository;
 import com.billpaymentservice.bbps.entites.ComplaintStatusDetails;
 
 @Repository
-public interface ComplainDetailRepository extends JpaRepository<ComplaintStatusDetails,String> {
+public interface ComplainDetailRepository extends JpaRepository<ComplaintStatusDetails,Long> {
 
 }

src/main/java/com/billpaymentservice/bbps/repository/ComplaintStatusRepository.java

@@ -8,4 +8,5 @@ import com.billpaymentservice.bbps.entites.ComplainStatus;
 @Repository
 public interface ComplaintStatusRepository extends JpaRepository<ComplainStatus, Long> {
 
+	boolean existsByTicketId(String ticketId);
 }

src/main/java/com/billpaymentservice/bbps/repository/TicketDispositionRepository.java

@@ -0,0 +1,12 @@
+package com.billpaymentservice.bbps.repository;
+
+import org.springframework.data.jpa.repository.JpaRepository;
+import org.springframework.stereotype.Repository;
+
+import com.billpaymentservice.bbps.entites.TicketDispositionDetails;
+
+@Repository
+public interface TicketDispositionRepository extends JpaRepository<TicketDispositionDetails, Long> {
+
+	boolean existsByDispositionId(String dispositionId);
+}

src/main/java/com/billpaymentservice/bbps/repository/ViewAllComplainTicketDetailRepository.java

@@ -0,0 +1,11 @@
+package com.billpaymentservice.bbps.repository;
+
+import org.springframework.data.jpa.repository.JpaRepository;
+import org.springframework.stereotype.Repository;
+
+import com.billpaymentservice.bbps.entites.ViewAllComplaintTicketStatusDetails;
+
+@Repository
+public interface ViewAllComplainTicketDetailRepository extends JpaRepository<ViewAllComplaintTicketStatusDetails,Long> {
+
+}

src/main/java/com/billpaymentservice/bbps/service/ComplainService.java

@@ -2,32 +2,30 @@ package com.billpaymentservice.bbps.service;
 
 import com.billpaymentservice.bbps.dto.ResponseModel;
 import com.billpaymentservice.bbps.dto.request.AllMasterOptionsRequest;
-import com.billpaymentservice.bbps.dto.request.CloseComplaintRequest;
 import com.billpaymentservice.bbps.dto.request.ComplainStatusRequest;
 import com.billpaymentservice.bbps.dto.request.ReOpenComplain;
 import com.billpaymentservice.bbps.dto.request.TxnStatusRequest;
 import com.billpaymentservice.bbps.dto.request.ViewAllComplaintsRequest;
-import com.billpaymentservice.bbps.dto.request.ViewComplainByIdRequest;
 import com.billpaymentservice.bbps.dto.request.ComplaintRequestDTO;
+import com.billpaymentservice.bbps.dto.request.GetTicketLatestStausRequest;
+import com.billpaymentservice.bbps.dto.request.TxnStatusRequest;
+import com.billpaymentservice.bbps.dto.request.ViewAllComplaintsTicketsRequest;
 
 public interface ComplainService {
 
-	ResponseModel getComplaintStatus(ComplainStatusRequest request);
-
-	ResponseModel reOpenComplaint(ReOpenComplain request);
+	ResponseModel getComplaintStatus(GetTicketLatestStausRequest request);
 
 	ResponseModel viewComplaintHistory(ComplainStatusRequest request);
 
-	ResponseModel closeComplaint(CloseComplaintRequest request);
-
 	ResponseModel addComplain(ComplaintRequestDTO complainRequestDTO);
 
-	ResponseModel viewComplaintById(ViewComplainByIdRequest request);
+	ResponseModel viewComplaintById(ComplainStatusRequest request);
 
 	ResponseModel getAllActiveStatuses(AllMasterOptionsRequest request);
 
 	ResponseModel checkTxnStatus(TxnStatusRequest request);
-	
-	ResponseModel ViewAllComplaints(ViewAllComplaintsRequest request);
+
+
+	ResponseModel ViewAllComplaints(ViewAllComplaintsTicketsRequest request);
 
 }

src/main/java/com/billpaymentservice/bbps/service/MasterDataService.java

@@ -33,4 +33,6 @@ public interface MasterDataService {
 
 	public ResponseModel fetchPlanByCategories(PlanRequest requestModel);
 
+	public ResponseModel getTicketDispositions(DispositionRequest dispositionDetailRequest);
+
 }

src/main/java/com/billpaymentservice/bbps/service/PaymentService.java

@@ -6,9 +6,9 @@ import com.billpaymentservice.bbps.dto.request.TransactionStatusRequest;
 import com.billpaymentservice.bbps.dto.request.TrasactionStatusByClientReqIdRequest;
 
 public interface PaymentService {
-  
+
 	public ResponseModel initiatePayment(BillPaymentRequest billPaymentRequest);
-	
+
 	public ResponseModel checkTrasactionStatus(TransactionStatusRequest transactionStatusRequest);
 
 	ResponseModel checkTrasactionStatusByClientReqId(TrasactionStatusByClientReqIdRequest transactionStatusRequest);

src/main/java/com/billpaymentservice/bbps/serviceImpl/AgentServiceImpl.java

@@ -58,7 +58,7 @@ public class AgentServiceImpl implements AgentService {
 	private final BillMasterRepository billMasterRepository;
 	private final BillInitateRepository billIntiateRepository;
 	private static final Logger LOGGER = LoggerFactory.getLogger(AgentServiceImpl.class);
-	
+
 	public AgentServiceImpl(RestClient restClient, HttpService httpService, Helper helper,
 			BharatConnectMasterRepository beneficiaryDetailsRepository,
 			InboundTraceLogRepository inboundTraceLogRepository, OutboundTraceLogRepository outboundTraceLogRepository,
@@ -93,12 +93,11 @@ public class AgentServiceImpl implements AgentService {
 
 		ObjectMapper objectMapper = new ObjectMapper();
 		objectMapper.setSerializationInclusion(JsonInclude.Include.NON_NULL);
-		FetchBillForwardRequest forwardReq =
-		      helper.fetchBillForwardRequestMap(fetchBillRequest);
+		FetchBillForwardRequest forwardReq = helper.fetchBillForwardRequestMap(fetchBillRequest);
 
 		String forwardJson = helper.convertObjectToJson(forwardReq);
-		String requestJson=helper.convertObjectToJson(fetchBillRequest);
-		
+		String requestJson = helper.convertObjectToJson(fetchBillRequest);
+
 		// ✅ Create inbound & outbound logs
 		InboundTraceLog inboundLog = helper.createInboundLog(requestId, txnId, apiName, fetchBillRequest.getMid(),
 				"POST", requestJson);
@@ -108,7 +107,7 @@ public class AgentServiceImpl implements AgentService {
 
 		try {
 			LOGGER.info("Calling external API: {}", fullUrl);
-			Map<String, String> responseMap = httpService.postRequest(fullUrl,forwardJson, headers);
+			Map<String, String> responseMap = httpService.postRequest(fullUrl, forwardJson, headers);
 			String responseData = responseMap.get("data");
 
 			helper.updateOutboundLogResponse(outboundLog, responseData);
@@ -210,7 +209,7 @@ public class AgentServiceImpl implements AgentService {
 			LOGGER.info("Current Bill Status: {}", status);
 
 			helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
-			helper.saveOrUpdateBillData(responseWrapper, billFetchByBillIdRequest,txnId);
+			helper.saveOrUpdateBillData(responseWrapper, billFetchByBillIdRequest, txnId);
 			LOGGER.info("Bill data saved successfully for billId: {}", billId);
 
 			return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
@@ -266,7 +265,7 @@ public class AgentServiceImpl implements AgentService {
 			ResponseModel responseModel = new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
 					Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
 
-			helper.saveOrUpdateBillData(responseWrapper, billFetchByBillIdRequest,txnId);
+			helper.saveOrUpdateBillData(responseWrapper, billFetchByBillIdRequest, txnId);
 			LOGGER.info("Bill data saved successfully for billId={} | Status={}", billId, generalResp.getStatus());
 
 			return responseModel;
@@ -276,15 +275,10 @@ public class AgentServiceImpl implements AgentService {
 			throw new CustomException("Invalid JSON received from API");
 		}
 	}
-	
-	
-
-	
 
 	@Override
 	public ResponseModel initiateBillValidate(FetchBillValidatestRequest fetchBillValidateRequest) {
 
-		
 		LOGGER.info("Initiating bill Validate for request ID: {} and MID", fetchBillValidateRequest.getReqId(),
 				fetchBillValidateRequest.getMid());
 		String apiName = "InitiateBillValidate";
@@ -303,8 +297,8 @@ public class AgentServiceImpl implements AgentService {
 
 		ObjectMapper objectMapper = new ObjectMapper();
 		objectMapper.setSerializationInclusion(JsonInclude.Include.NON_NULL);
-		FetchBillValidatestForwardRequest forwardReq =
-		        helper.fetchBillValidatestForwardRequest(fetchBillValidateRequest);
+		FetchBillValidatestForwardRequest forwardReq = helper
+				.fetchBillValidatestForwardRequest(fetchBillValidateRequest);
 
 		String forwardJson = helper.convertObjectToJson(forwardReq);
 
@@ -313,8 +307,7 @@ public class AgentServiceImpl implements AgentService {
 		// ✅ Create inbound & outbound logs
 		InboundTraceLog inboundLog = helper.createInboundLog(reqId, txnId, apiName, fetchBillValidateRequest.getMid(),
 				"POST", requestJson);
-		OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "POST",
-				forwardJson);
+		OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "POST", forwardJson);
 		LOGGER.debug("Outbound log created successfully for txnId: {} and reqId: {}", txnId, reqId);
 
 		try {
@@ -325,8 +318,6 @@ public class AgentServiceImpl implements AgentService {
 			helper.updateOutboundLogResponse(outboundLog, responseData);
 			LOGGER.debug("Response received from BBPS: {}", responseData);
 
-
-
 			Map<String, Object> dataMap = objectMapper.readValue(responseData,
 					new TypeReference<Map<String, Object>>() {
 					});
@@ -374,217 +365,209 @@ public class AgentServiceImpl implements AgentService {
 			helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
 			throw new CustomException("Invalid JSON received from API");
 		}
-		
+
+	}
+
+	public ResponseModel BillvaidateByBillId(BillFetchByBillIdRequest billRequest, InboundTraceLog inboundLog) {
+		{
+			LOGGER.info("Validating bill by BILLID for request ID={} and MID={}", billRequest.getReqId(),
+					billRequest.getMid());
+			String apiName = "FetchBillById";
+			String txnId = helper.generateTxnId(15);
+			String reqId = billRequest.getReqId();
+			String billId = billRequest.getBillId();
+			String fullUrl = agentDtaUrl + BBPSConstant.BILL_VALIDATE_ID_URL + billRequest.getBillId();
+			;
+
+			helper.validateMerchant(billRequest.getMid());
+
+			BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
+			HttpHeaders headers = new HttpHeaders();
+			headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
+			headers.set("agentId", headersData.getAgentId());
+			headers.set("tenantId", headersData.getTenantId());
+			headers.setContentType(MediaType.APPLICATION_JSON);
+
+			ObjectMapper objectMapper = new ObjectMapper();
+			OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "GET", null);
+			LOGGER.debug("Outbound log created successfully for FetchBillById: {}", fullUrl);
+
+			try {
+				LOGGER.info("Calling external API: {}", fullUrl);
+				Map<String, String> responseMap = httpService.getRequest(fullUrl, headers);
+				String responseData = responseMap.get("data");
+				LOGGER.info("Bill FetchById Response: {}", responseData);
+
+				helper.updateOutboundLogResponse(outboundLog, responseData);
+
+				Map<String, Object> dataMap = objectMapper.readValue(responseData,
+						new TypeReference<Map<String, Object>>() {
+						});
+
+				if (!dataMap.containsKey("genericResponse")) {
+					helper.updateInboundLogFailure(inboundLog, responseData, "INVALID_RESPONSE");
+					LOGGER.warn("Invalid response structure for txnId: {}", txnId);
+					throw new CustomException(String.valueOf(dataMap.get("message")),
+							String.valueOf(dataMap.get("status")),
+							Integer.parseInt(String.valueOf(dataMap.get("statusCode"))),
+							String.valueOf(dataMap.get("remarks")));
+				}
+
+				FetchBillValidateResponse responseWrapper = objectMapper.convertValue(dataMap,
+						FetchBillValidateResponse.class);
+				GeneralResp generalResp = responseWrapper.getGenericResponse();
+
+				String status = generalResp.getStatus();
+				LOGGER.info("Current Bill Status: {}", status);
+
+				helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
+				System.out.println("responseWrapper:" + responseWrapper);
+				helper.saveBillValidation(responseWrapper, billRequest);
+				LOGGER.info("Bill data saved successfully for billId: {}", billId);
+
+				return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
+						Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
+			} catch (JsonProcessingException e) {
+				LOGGER.error("Error parsing BillById JSON: {}", e.getMessage(), e);
+				helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
+				throw new CustomException("Invalid JSON received from API");
 			}
 
+		}
+	}
 
-	
-	public ResponseModel BillvaidateByBillId( BillFetchByBillIdRequest billRequest,InboundTraceLog inboundLog) { {
-	    LOGGER.info("Validating bill by BILLID for request ID={} and MID={}", billRequest.getReqId(), billRequest.getMid());
-	    String apiName = "FetchBillById";
-	    String txnId = helper.generateTxnId(15);
-	    String reqId = billRequest.getReqId();
-	    String billId = billRequest.getBillId();
-	    String fullUrl = agentDtaUrl + BBPSConstant.BILL_VALIDATE_ID_URL+ billRequest.getBillId(); ;
+	// ================================== Bill fetch and Bill Validate by Client Req
+	// Id==================================//
 
-	    helper.validateMerchant(billRequest.getMid());
-
-	    BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
-	    HttpHeaders headers = new HttpHeaders();
-	    headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
-	    headers.set("agentId", headersData.getAgentId());
-	    headers.set("tenantId", headersData.getTenantId());
-	    headers.setContentType(MediaType.APPLICATION_JSON);
-
-	    ObjectMapper objectMapper = new ObjectMapper();
-	    OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "GET", null);
-	    LOGGER.debug("Outbound log created successfully for FetchBillById: {}", fullUrl);
-
-	    try {
-	        LOGGER.info("Calling external API: {}", fullUrl);
-	        Map<String, String> responseMap = httpService.getRequest(fullUrl, headers);
-	        String responseData = responseMap.get("data");
-	        LOGGER.info("Bill FetchById Response: {}", responseData);
-
-	        helper.updateOutboundLogResponse(outboundLog, responseData);
-
-	        Map<String, Object> dataMap = objectMapper.readValue(responseData, new TypeReference<Map<String, Object>>() {});
-
-	        if (!dataMap.containsKey("genericResponse")) {
-	            helper.updateInboundLogFailure(inboundLog, responseData, "INVALID_RESPONSE");
-	            LOGGER.warn("Invalid response structure for txnId: {}", txnId);
-	            throw new CustomException(
-	                String.valueOf(dataMap.get("message")),
-	                String.valueOf(dataMap.get("status")),
-	                Integer.parseInt(String.valueOf(dataMap.get("statusCode"))),
-	                String.valueOf(dataMap.get("remarks"))
-	            );
-	        }
-
-	        FetchBillValidateResponse responseWrapper = objectMapper.convertValue(dataMap, FetchBillValidateResponse.class);
-	        GeneralResp generalResp = responseWrapper.getGenericResponse();
-
-	        String status = generalResp.getStatus();
-	        LOGGER.info("Current Bill Status: {}", status);
-
-	        helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
-	        System.out.println("responseWrapper:"+responseWrapper);
-	       helper.saveBillValidation(responseWrapper,billRequest);
-	        LOGGER.info("Bill data saved successfully for billId: {}", billId);
-
-	        return new ResponseModel(
-	                generalResp.getMessage(),
-	                generalResp.getStatus(),
-	                Integer.parseInt(generalResp.getStatusCode()),
-	                responseWrapper
-	        );
-	    } catch (JsonProcessingException e) {
-	        LOGGER.error("Error parsing BillById JSON: {}", e.getMessage(), e);
-	        helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
-	        throw new CustomException("Invalid JSON received from API");
-	    }
-	
-	}}
-  
-	
-	//================================== Bill fetch and Bill Validate by Client Req Id==================================//
-	
 	@Override
 	public ResponseModel fetchBillValidateByClientReqId(BillValidateByClientIdRequest billValidateByClientIdRequest) {
 
-	    String apiName = "FetchBillValidateByClientIdRequest";
-	    String txnId = helper.generateTxnId(15);
-	    String reqId = billValidateByClientIdRequest.getReqId();
-	    String clientReqId = billValidateByClientIdRequest.getClientReqId();
+		String apiName = "FetchBillValidateByClientIdRequest";
+		String txnId = helper.generateTxnId(15);
+		String reqId = billValidateByClientIdRequest.getReqId();
+		String clientReqId = billValidateByClientIdRequest.getClientReqId();
 
-	    Optional<BillInitiate> billInitiate = billIntiateRepository.findByReqId(clientReqId);
-	    if (billInitiate.isEmpty()) {
-	        throw new CustomException("No Bill Found for given Client Req Id");
-	    }
+		Optional<BillInitiate> billInitiate = billIntiateRepository.findByReqId(clientReqId);
+		if (billInitiate.isEmpty()) {
+			throw new CustomException("No Bill Found for given Client Req Id");
+		}
 
-	    String fullUrl = agentDtaUrl + BBPSConstant.BILL_VALIDATE_BY_CLIENT_REQ_ID + billInitiate.get().getTxnId();
+		String fullUrl = agentDtaUrl + BBPSConstant.BILL_VALIDATE_BY_CLIENT_REQ_ID + billInitiate.get().getTxnId();
 
-	    helper.validateMerchant(billValidateByClientIdRequest.getMid());
+		helper.validateMerchant(billValidateByClientIdRequest.getMid());
 
-	    BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
-	    HttpHeaders headers = new HttpHeaders();
-	    headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
-	    headers.set("agentId", headersData.getAgentId());
-	    headers.set("tenantId", headersData.getTenantId());
-	    headers.setContentType(MediaType.APPLICATION_JSON);
+		BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
+		HttpHeaders headers = new HttpHeaders();
+		headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
+		headers.set("agentId", headersData.getAgentId());
+		headers.set("tenantId", headersData.getTenantId());
+		headers.setContentType(MediaType.APPLICATION_JSON);
 
-	    ObjectMapper objectMapper = new ObjectMapper();
+		ObjectMapper objectMapper = new ObjectMapper();
 
-	    // 🔵 Create Inbound + Outbound Logs
-	    InboundTraceLog inboundLog = helper.createInboundLog(
-	            reqId, txnId, apiName, billValidateByClientIdRequest.getMid(), "GET", null);
+		// 🔵 Create Inbound + Outbound Logs
+		InboundTraceLog inboundLog = helper.createInboundLog(reqId, txnId, apiName,
+				billValidateByClientIdRequest.getMid(), "GET", null);
 
-	    OutboundTraceLog outboundLog = helper.createOutboundLog(
-	            txnId, reqId, apiName, fullUrl, "GET", null);
+		OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "GET", null);
 
-	    try {
-	        LOGGER.info("Calling BBPS API FetchBillValidateByClientReqId, URL={}", fullUrl);
-	        Map<String, String> responseMap = httpService.getRequest(fullUrl, headers);
-	        String responseData = responseMap.get("data");
+		try {
+			LOGGER.info("Calling BBPS API FetchBillValidateByClientReqId, URL={}", fullUrl);
+			Map<String, String> responseMap = httpService.getRequest(fullUrl, headers);
+			String responseData = responseMap.get("data");
 
-	        helper.updateOutboundLogResponse(outboundLog, responseData);
+			helper.updateOutboundLogResponse(outboundLog, responseData);
 
-	        Map<String, Object> dataMap = objectMapper.readValue(responseData, new TypeReference<Map<String, Object>>() {
-	        });
+			Map<String, Object> dataMap = objectMapper.readValue(responseData,
+					new TypeReference<Map<String, Object>>() {
+					});
 
-	        if (!dataMap.containsKey("genericResponse")) {
-	            helper.updateInboundLogFailure(inboundLog, responseData, "INVALID_RESPONSE");
-	            throw new CustomException(String.valueOf(dataMap.get("message")),
-	                    String.valueOf(dataMap.get("status")),
-	                    Integer.parseInt(String.valueOf(dataMap.get("statusCode"))),
-	                    String.valueOf(dataMap.get("remarks")));
-	        }
+			if (!dataMap.containsKey("genericResponse")) {
+				helper.updateInboundLogFailure(inboundLog, responseData, "INVALID_RESPONSE");
+				throw new CustomException(String.valueOf(dataMap.get("message")), String.valueOf(dataMap.get("status")),
+						Integer.parseInt(String.valueOf(dataMap.get("statusCode"))),
+						String.valueOf(dataMap.get("remarks")));
+			}
 
-	        FetchBillValidateResponse responseWrapper = objectMapper.convertValue(dataMap,
-	                FetchBillValidateResponse.class);
-	        GeneralResp generalResp = responseWrapper.getGenericResponse();
+			FetchBillValidateResponse responseWrapper = objectMapper.convertValue(dataMap,
+					FetchBillValidateResponse.class);
+			GeneralResp generalResp = responseWrapper.getGenericResponse();
 
-	        helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
+			helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
 
-	        return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
-	                Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
+			return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
+					Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
 
-	    } catch (JsonProcessingException e) {
-	        helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
-	        throw new CustomException("Invalid JSON received from API");
-	    }
+		} catch (JsonProcessingException e) {
+			helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
+			throw new CustomException("Invalid JSON received from API");
+		}
 	}
 
-	
-
 	@Override
 	public ResponseModel fetchBillByClientReqId(BillFetchByClientIdRequest billFetchByClientIdRequest) {
 
-	    String apiName = "FetchBillByClientIdRequest";
-	    String txnId = helper.generateTxnId(15);
-	    String reqId = billFetchByClientIdRequest.getReqId();
-	    String clientReqId = billFetchByClientIdRequest.getClientReqId();
+		String apiName = "FetchBillByClientIdRequest";
+		String txnId = helper.generateTxnId(15);
+		String reqId = billFetchByClientIdRequest.getReqId();
+		String clientReqId = billFetchByClientIdRequest.getClientReqId();
 
-	    Optional<BillInitiate> billInitiate = billIntiateRepository.findByReqId(clientReqId);
-	    if (billInitiate.isEmpty()) {
-	        throw new CustomException("No Bill Found for given Client Req Id");
-	    }
+		Optional<BillInitiate> billInitiate = billIntiateRepository.findByReqId(clientReqId);
+		if (billInitiate.isEmpty()) {
+			throw new CustomException("No Bill Found for given Client Req Id");
+		}
 
-	    String fullUrl = agentDtaUrl + BBPSConstant.BILL_VALIDATE_BY_CLIENT_REQ_ID + billInitiate.get().getTxnId();
+		String fullUrl = agentDtaUrl + BBPSConstant.BILL_VALIDATE_BY_CLIENT_REQ_ID + billInitiate.get().getTxnId();
 
-	    helper.validateMerchant(billFetchByClientIdRequest.getMid());
+		helper.validateMerchant(billFetchByClientIdRequest.getMid());
 
-	    BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
-	    HttpHeaders headers = new HttpHeaders();
-	    headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
-	    headers.set("agentId", headersData.getAgentId());
-	    headers.set("tenantId", headersData.getTenantId());
-	    headers.setContentType(MediaType.APPLICATION_JSON);
+		BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
+		HttpHeaders headers = new HttpHeaders();
+		headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
+		headers.set("agentId", headersData.getAgentId());
+		headers.set("tenantId", headersData.getTenantId());
+		headers.setContentType(MediaType.APPLICATION_JSON);
 
-	    ObjectMapper objectMapper = new ObjectMapper();
+		ObjectMapper objectMapper = new ObjectMapper();
 
-	    // 🔵 Create inbound + outbound logs  
-	    InboundTraceLog inboundLog = helper.createInboundLog(
-	            reqId, txnId, apiName, billFetchByClientIdRequest.getMid(), "GET", null);
+		// 🔵 Create inbound + outbound logs
+		InboundTraceLog inboundLog = helper.createInboundLog(reqId, txnId, apiName, billFetchByClientIdRequest.getMid(),
+				"GET", null);
 
-	    OutboundTraceLog outboundLog = helper.createOutboundLog(
-	            txnId, reqId, apiName, fullUrl, "GET", null);
+		OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "GET", null);
 
-	    try {
-	        LOGGER.info("Calling BBPS API FetchBillByClientReqId, URL={}", fullUrl);
-	        Map<String, String> responseMap = httpService.getRequest(fullUrl, headers);
-	        String responseData = responseMap.get("data");
+		try {
+			LOGGER.info("Calling BBPS API FetchBillByClientReqId, URL={}", fullUrl);
+			Map<String, String> responseMap = httpService.getRequest(fullUrl, headers);
+			String responseData = responseMap.get("data");
 
-	        helper.updateOutboundLogResponse(outboundLog, responseData);
+			helper.updateOutboundLogResponse(outboundLog, responseData);
 
-	        Map<String, Object> dataMap = objectMapper.readValue(responseData, new TypeReference<Map<String, Object>>() {
-	        });
+			Map<String, Object> dataMap = objectMapper.readValue(responseData,
+					new TypeReference<Map<String, Object>>() {
+					});
 
-	        if (!dataMap.containsKey("genericResponse")) {
-	            helper.updateInboundLogFailure(inboundLog, responseData, "INVALID_RESPONSE");
-	            throw new CustomException(String.valueOf(dataMap.get("message")),
-	                    String.valueOf(dataMap.get("status")),
-	                    Integer.parseInt(String.valueOf(dataMap.get("statusCode"))),
-	                    String.valueOf(dataMap.get("remarks")));
-	        }
+			if (!dataMap.containsKey("genericResponse")) {
+				helper.updateInboundLogFailure(inboundLog, responseData, "INVALID_RESPONSE");
+				throw new CustomException(String.valueOf(dataMap.get("message")), String.valueOf(dataMap.get("status")),
+						Integer.parseInt(String.valueOf(dataMap.get("statusCode"))),
+						String.valueOf(dataMap.get("remarks")));
+			}
 
-	        BillDataResponse responseWrapper = objectMapper.convertValue(dataMap, BillDataResponse.class);
-	        GeneralResp generalResp = responseWrapper.getGenericResponse();
+			BillDataResponse responseWrapper = objectMapper.convertValue(dataMap, BillDataResponse.class);
+			GeneralResp generalResp = responseWrapper.getGenericResponse();
 
-	        helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
+			helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
 
-	        return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
-	                Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
+			return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
+					Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
 
-	    } catch (JsonProcessingException e) {
-	        helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
-	        throw new CustomException("Invalid JSON received from API");
-	    }
+		} catch (JsonProcessingException e) {
+			helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
+			throw new CustomException("Invalid JSON received from API");
+		}
 	}
 
-   
-
-
 	/*
 	 * @Override public ResponseModel
 	 * initiateBillValidate(FetchBillValidatestRequest fetchBillValidateRequest) {
@@ -772,11 +755,9 @@ public class AgentServiceImpl implements AgentService {
 	 * }
 	 */
 
-
-
-
 	@Override
 	public ResponseModel initiateBillValidateByBillId(BillFetchByBillIdRequest billRequest) {
 		// TODO Auto-generated method stub
 		return null;
-	}}
+	}
+}

src/main/java/com/billpaymentservice/bbps/serviceImpl/ComplainServiceImpl.java

@@ -3,8 +3,6 @@ package com.billpaymentservice.bbps.serviceImpl;
 import java.util.List;
 import java.util.Map;
 
-import org.modelmapper.ModelMapper;
-import org.modelmapper.convention.MatchingStrategies;
 import org.slf4j.Logger;
 import org.slf4j.LoggerFactory;
 import org.springframework.beans.factory.annotation.Value;
@@ -16,22 +14,22 @@ import org.springframework.web.client.RestClient;
 import com.billpaymentservice.bbps.dto.GeneralResp;
 import com.billpaymentservice.bbps.dto.ResponseModel;
 import com.billpaymentservice.bbps.dto.request.AllMasterOptionsRequest;
-import com.billpaymentservice.bbps.dto.request.CloseComplaintRequest;
 import com.billpaymentservice.bbps.dto.request.ComplainStatusRequest;
 import com.billpaymentservice.bbps.dto.request.ComplaintRequestDTO;
-import com.billpaymentservice.bbps.dto.request.ReOpenComplain;
+import com.billpaymentservice.bbps.dto.request.GetTicketLatestStausRequest;
 import com.billpaymentservice.bbps.dto.request.TxnStatusRequest;
+import com.billpaymentservice.bbps.dto.request.ViewAllComplaintsTicketsRequest;
+
 import com.billpaymentservice.bbps.dto.request.ViewAllComplaintsRequest;
-import com.billpaymentservice.bbps.dto.request.ViewComplainByIdRequest;
 import com.billpaymentservice.bbps.dto.response.ComplaintHistoryStatusResponse;
 import com.billpaymentservice.bbps.dto.response.ComplaintResponse;
-
-import com.billpaymentservice.bbps.dto.response.ComplaintStatusResponse;
+import com.billpaymentservice.bbps.dto.response.TicketCheckStatusResponse;
 import com.billpaymentservice.bbps.dto.response.TxnStatusResponse;
+
+import com.billpaymentservice.bbps.dto.response.ViewAllComplaintsTicketsResponse;
 import com.billpaymentservice.bbps.dto.response.ViewAllComplaintsResponse;
 import com.billpaymentservice.bbps.dto.response.ViewComplainByIdResponse;
 import com.billpaymentservice.bbps.entites.BharatConnectMaster;
-import com.billpaymentservice.bbps.entites.ComplaintDetails;
 import com.billpaymentservice.bbps.entites.ComplaintStatusOptionsMaster;
 import com.billpaymentservice.bbps.entites.InboundTraceLog;
 import com.billpaymentservice.bbps.entites.OutboundTraceLog;
@@ -47,9 +45,10 @@ import com.fasterxml.jackson.annotation.JsonInclude;
 import com.fasterxml.jackson.core.JsonProcessingException;
 import com.fasterxml.jackson.core.type.TypeReference;
 import com.fasterxml.jackson.databind.ObjectMapper;
+import com.fasterxml.jackson.databind.node.ObjectNode;
 
 @Service
-public  class ComplainServiceImpl implements ComplainService {
+public class ComplainServiceImpl implements ComplainService {
 
 	@Value("${agent.data.url}")
 	private String agentDtaUrl;
@@ -84,14 +83,20 @@ public  class ComplainServiceImpl implements ComplainService {
 	@Override
 	public ResponseModel addComplain(ComplaintRequestDTO complainRequestDTO) {
 
-		LOGGER.info("Initiating addComplain for request ID: {} and MID", complainRequestDTO.getReqId(),
+		LOGGER.info("Initiating add Complain for request ID: {} and MID {}", complainRequestDTO.getReqId(),
 				complainRequestDTO.getMid());
-		String apiName = "ADDCOMPLAIN";
+
+		String apiName = "ADD_COMPLAIN";
 		String txnId = helper.generateTxnId(15);
 		String requestId = complainRequestDTO.getReqId();
 		String fullUrl = complainDataUrl + BBPSConstant.ADD_COMPLAIN_ENDPOINT;
+
+		// Convert input DTO to JSON
 		String requestJson = helper.convertObjectToJson(complainRequestDTO);
+
+		// Fetch tenant & agent from DB
 		BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
+
 		HttpHeaders headers = new HttpHeaders();
 		headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
 		headers.set("agentId", headersData.getAgentId());
@@ -100,233 +105,155 @@ public  class ComplainServiceImpl implements ComplainService {
 
 		InboundTraceLog inboundLog = helper.createInboundLog(requestId, txnId, apiName, complainRequestDTO.getMid(),
 				"POST", requestJson);
-
 		OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, requestId, apiName, fullUrl, "POST", null);
-		LOGGER.info("Calling external API: {}", fullUrl);
-		LOGGER.info("Request payload: {}", requestJson);
-		Map<String, String> responseMap = httpService.postRequest(fullUrl, requestJson, headers);
-		String responseData = responseMap.get("data");
-		LOGGER.info("fetched data from api is :{}", responseData);
-		helper.updateOutboundLogResponse(outboundLog, responseData);
+
 		try {
+			// Inject tenantId + agentId into request JSON
+			ObjectNode root = (ObjectNode) objectMapper.readTree(requestJson);
+			root.put("tenantId", headersData.getTenantId());
+			root.put("agentId", headersData.getAgentId());
+
+			String finalJson = root.toString();
+			LOGGER.info("Final Request Sent to API: {}", finalJson);
+
+			// IMPORTANT: Send finalJson, not requestJson
+			Map<String, String> responseMap = httpService.postRequest(fullUrl, finalJson, headers);
+
+			String responseData = responseMap.get("data");
+			LOGGER.info("Fetched response: {}", responseData);
+
+			helper.updateOutboundLogResponse(outboundLog, responseData);
+
+			// Handle HttpService error wrapper
+			if (responseData.startsWith("HttpService Error")) {
+				int start = responseData.indexOf("{");
+				int end = responseData.lastIndexOf("}");
+				if (start != -1 && end != -1) {
+					responseData = responseData.substring(start, end + 1);
+				}
+				LOGGER.info("Extracted pure JSON from error: {}", responseData);
+			}
+
+			// Parse JSON into Map
 			Map<String, Object> dataMap = objectMapper.readValue(responseData,
 					new TypeReference<Map<String, Object>>() {
 					});
-			LOGGER.info("Parsed response data: {}", dataMap);
-			if (!dataMap.containsKey("generalResp")) {
-				helper.updateInboundLogFailure(inboundLog, responseData, String.valueOf(dataMap.get("status")));
+
+			int statusCode = Integer.parseInt(String.valueOf(dataMap.get("statusCode")));
+
+			// Throw exception for non-200
+			if (statusCode != 200) {
 				throw new CustomException(String.valueOf(dataMap.get("message")), String.valueOf(dataMap.get("status")),
-						Integer.parseInt(String.valueOf(dataMap.get("statusCode"))),
-						String.valueOf(dataMap.get("remarks")));
+						statusCode, String.valueOf(dataMap.get("remarks")));
 			}
 
+			// Convert to response wrapper
 			ComplaintResponse responseWrapper = objectMapper.convertValue(dataMap, ComplaintResponse.class);
-			GeneralResp generalResp = responseWrapper.getGeneralResp();
-			ModelMapper mapper = new ModelMapper();
-			mapper.getConfiguration().setMatchingStrategy(MatchingStrategies.STRICT);
-			ComplaintDetails entity = mapper.map(responseWrapper.getComplaints(), ComplaintDetails.class);
-			entity.setReqId(complainRequestDTO.getReqId());
-			entity.setTxnId(txnId);
-			complainRepository.save(entity);
-			ResponseModel responseModel = new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
-					Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
-			helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
+
+			ResponseModel responseModel = new ResponseModel(responseWrapper.getMessage(), responseWrapper.getStatus(),
+					Integer.parseInt(responseWrapper.getStatusCode()), responseWrapper);
+
+			helper.updateInboundLogSuccess(inboundLog, responseData, responseWrapper.getStatus());
 			return responseModel;
+
 		} catch (JsonProcessingException e) {
-			LOGGER.error("Error parsing responseData JSON: {}", e.getMessage());
+			LOGGER.error("JSON Parsing Error: {}", e.getMessage());
 			helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
 			throw new CustomException("Invalid JSON received from API");
 		}
 	}
 
 	@Override
-	public ResponseModel getComplaintStatus(ComplainStatusRequest request) {
-		LOGGER.info("Fetching Compalint Status by Complaint Id={}", request.getComplaintId(), request.getReqId());
-//		String apiName = "Complaint Status";
-//		String txnId = helper.generateTxnId(15);
-//		String reqId = request.getReqId();
-//		String complaintId = request.getComplaintId();
-//		String fullUrl = agentDtaUrl + BBPSConstant.COMPALINT_STATUS;
-//
-//		helper.validateMerchant(request.getMid());
-//
-//		BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
-//		HttpHeaders headers = new HttpHeaders();
-//		headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
-//		headers.set("agentId", headersData.getAgentId());
-//		headers.set("tenantId", headersData.getTenantId());
-//		headers.setContentType(MediaType.APPLICATION_JSON);
-//
-//		ObjectMapper objectMapper = new ObjectMapper();
-//		objectMapper.setSerializationInclusion(JsonInclude.Include.NON_NULL);
-//		String requestJson = helper.convertObjectToJson(request);
-//
-//		InboundTraceLog inboundLog = helper.createInboundLog(reqId, txnId, apiName, request.getMid(), "POST",
-//				requestJson);
-//		OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "POST", complaintId);
-//		LOGGER.debug("Outbound log created successfully for Complaint : {}", fullUrl);
+	public ResponseModel getComplaintStatus(GetTicketLatestStausRequest request) {
+
+		LOGGER.info("Fetching Complaint Status for TicketId={} ReqId={}", request.getTicketId(), request.getReqId());
+
+		String apiName = "COMPLAINT_STATUS";
+		String txnId = helper.generateTxnId(15);
+		String reqId = request.getReqId();
+		String complaintId = request.getTicketId();
+		String fullUrl = agentDtaUrl + BBPSConstant.COMPALINT_STATUS;
+
+		helper.validateMerchant(request.getMid());
+
+		BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
+
+		HttpHeaders headers = new HttpHeaders();
+		headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
+		headers.set("agentId", headersData.getAgentId());
+		headers.set("tenantId", headersData.getTenantId());
+		headers.setContentType(MediaType.APPLICATION_JSON);
+
+		// Convert request to JSON
+		String requestJson = helper.convertObjectToJson(request);
+
+		InboundTraceLog inboundLog = helper.createInboundLog(reqId, txnId, apiName, request.getMid(), "POST",
+				requestJson);
+
+		OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "POST", complaintId);
 
 		try {
-//
-//			LOGGER.info("Calling external API: {}", fullUrl);
-//			Map<String, String> responseMap = httpService.postRequest(fullUrl, requestJson, headers);
-//			String responseData = responseMap.get("data");
-//			LOGGER.info("Complaint FetchById Response: {}", responseData);
-//
-//			
-//		        
-//			// Dummy complaint map start
-//		        JsonNode root = objectMapper.readTree(responseData);
-//		        String message = root.path("message").asText("");
-//		        String statuss = root.path("status").asText("");
-//
-//			// dummy data send when server response is coming error.
-//			// Check for internal server error
-//			if ("Internal server error, please try again later".equalsIgnoreCase(message)) {
-//
-//				Map<String, Object> dummyComplaint = mapperHelper.getComplaintStatusJson();
-//
-//				LOGGER.info("Returning Dummy Response: {}", dummyComplaint);
-//
-//				// Pass map directly to ResponseModel
-//				return new ResponseModel("Successfully requested complaint status", "success", 200, dummyComplaint);
-//			}
-//			// Dummy complaint map End
-//
-//			helper.updateOutboundLogResponse(outboundLog, responseData);
-//
-//			Map<String, Object> dataMap = objectMapper.readValue(responseData,
-//					new TypeReference<Map<String, Object>>() {
-//					});
-//
-//			if (!dataMap.containsKey("genericResponse")) {
-//				helper.updateInboundLogFailure(inboundLog, responseData, "INVALID_RESPONSE");
-//				LOGGER.warn("Invalid response structure for txnId: {}", txnId);
-//				throw new CustomException(String.valueOf(dataMap.get("message")), String.valueOf(dataMap.get("status")),
-//						Integer.parseInt(String.valueOf(dataMap.get("statusCode"))),
-//						String.valueOf(dataMap.get("remarks")));
-//			}
-//
-//			ComplaintStatusResponse responseWrapper = objectMapper.convertValue(dataMap, ComplaintStatusResponse.class);
-//			GeneralResp generalResp = responseWrapper.getGeneralResp();
-//
-//			String status = generalResp.getStatus();
-//			LOGGER.info("Current Complaint Status: {}", status);
-//
-//			helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
-//			mapperHelper.saveComplaintStatus(responseWrapper, reqId, txnId);
-//			LOGGER.info("Complaint data saved successfully for billId: {}", complaintId);
-//
-//			return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
-//					Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
-//		} catch (JsonProcessingException e) {
-//			LOGGER.error("Error parsing Complaint Id JSON: {}", e.getMessage(), e);
-//			helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
-//			throw new CustomException("Invalid JSON received from API");
 
-			Map<String, Object> dummyComplaint = mapperHelper.getComplaintStatusJson();
+			LOGGER.info("Calling external API: {}", fullUrl);
+			Map<String, String> responseMap = httpService.postRequest(fullUrl, requestJson, headers);
 
-			LOGGER.info("Returning Dummy Response: {}", dummyComplaint);
+			String responseData = responseMap.get("data");
 
-			// Pass map directly to ResponseModel
-			return new ResponseModel("Successfully requested complaint status", "success", 200, dummyComplaint);
+			LOGGER.info("Complaint Fetch Response: {}", responseData);
+			helper.updateOutboundLogResponse(outboundLog, responseData);
 
-			// Dummy complaint map End
+			if (responseData.startsWith("HttpService Error")) {
+				int start = responseData.indexOf("{");
+				int end = responseData.lastIndexOf("}");
+				if (start != -1 && end != -1) {
+					responseData = responseData.substring(start, end + 1);
+					LOGGER.info("Extracted Clean JSON: {}", responseData);
+				}
+			}
 
-		} catch (Exception ex) {
-			LOGGER.error("Error parsing response JSON", ex);
-			throw new CustomException("Error " + ex.getMessage());
-		}
-	}
+			// Convert JSON to Map
+			Map<String, Object> dataMap = objectMapper.readValue(responseData,
+					new TypeReference<Map<String, Object>>() {
+					});
 
-	@Override
-	public ResponseModel reOpenComplaint(ReOpenComplain request) {
-		LOGGER.info("Fetching ReOpen Complaint by Complaint Id={}", request.getComplaintId(), request.getReqId());
-//		String apiName = "Complaint Status";
-//		String txnId = helper.generateTxnId(15);
-//		String reqId = request.getReqId();
-//		String complaintId = request.getComplaintId();
-//		String fullUrl = agentDtaUrl + BBPSConstant.REOPEN_COMPALINT;
-//
-//		helper.validateMerchant(request.getMid());
-//
-//		BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
-//		HttpHeaders headers = new HttpHeaders();
-//		headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
-//		headers.set("agentId", headersData.getAgentId());
-//		headers.set("tenantId", headersData.getTenantId());
-//		headers.setContentType(MediaType.APPLICATION_JSON);
-//
-//		ObjectMapper objectMapper = new ObjectMapper();
-//		objectMapper.setSerializationInclusion(JsonInclude.Include.NON_NULL);
-//		String requestJson = helper.convertObjectToJson(request);
-//
-//		InboundTraceLog inboundLog = helper.createInboundLog(reqId, txnId, apiName, request.getMid(), "POST",
-//				requestJson);
-//		OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "POST", complaintId);
-//		LOGGER.debug("Outbound log created successfully for Complaint : {}", fullUrl);
+			int statusCode = Integer.parseInt(String.valueOf(dataMap.get("statusCode")));
 
-		try {
-//			LOGGER.info("Calling external API: {}", fullUrl);
-//			Map<String, String> responseMap = httpService.postRequest(fullUrl, requestJson, headers);
-//			String responseData = responseMap.get("data");
-//			LOGGER.info("Complaint ReOpen FetchById Response: {}", responseData);
+			if (statusCode != 200) {
+				throw new CustomException(String.valueOf(dataMap.get("message")), String.valueOf(dataMap.get("status")),
+						statusCode, String.valueOf(dataMap.get("remarks")));
+			}
 
-			// Dummy complaint map start
-			// Check for internal server error
+			TicketCheckStatusResponse responseWrapper = objectMapper.convertValue(dataMap,
+					TicketCheckStatusResponse.class);
 
-			Map<String, Object> dummyComplaint = mapperHelper.getDummyReopenComplaintJson();
-			LOGGER.info("Returning Dummy Response: {}", dummyComplaint);
+			LOGGER.info("Complaint Current Status: {}", responseWrapper.getStatus());
 
-			return new ResponseModel("Complaint reopening requested", "success", 200, dummyComplaint);
+			helper.updateInboundLogSuccess(inboundLog, responseData, responseWrapper.getStatus());
 
-			// Dummy complaint map End
+			// Save in DB
+			mapperHelper.saveComplaintStatus(responseWrapper, reqId, txnId);
+
+			return new ResponseModel(responseWrapper.getMessage(), responseWrapper.getStatus(),
+					Integer.parseInt(responseWrapper.getStatusCode()), responseWrapper);
+
+		} catch (JsonProcessingException e) {
+
+			LOGGER.error("Error parsing Complaint Status JSON: {}", e.getMessage());
+			helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
+			throw new CustomException("Invalid JSON received from API");
 
-//			helper.updateOutboundLogResponse(outboundLog, responseData);
-//
-//			Map<String, Object> dataMap = objectMapper.readValue(responseData,
-//					new TypeReference<Map<String, Object>>() {
-//					});
-//
-//			if (!dataMap.containsKey("generalResp")) {
-//				helper.updateInboundLogFailure(inboundLog, responseData, "INVALID_RESPONSE");
-//				LOGGER.warn("Invalid response structure for txnId: {}", txnId);
-//				throw new CustomException(String.valueOf(dataMap.get("message")), String.valueOf(dataMap.get("status")),
-//						Integer.parseInt(String.valueOf(dataMap.get("statusCode"))),
-//						String.valueOf(dataMap.get("remarks")));
-//			}
-//
-//			ComplaintStatusResponse responseWrapper = objectMapper.convertValue(dataMap, ComplaintStatusResponse.class);
-//			GeneralResp generalResp = responseWrapper.getGeneralResp();
-//
-//			String status = generalResp.getStatus();
-//			LOGGER.info("Current Complaint ReOpen Status: {}", status);
-//
-//			helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
-//			mapperHelper.saveReOpenComplaint(responseWrapper, reqId, txnId);
-//			LOGGER.info("Complaint ReOpen data saved successfully for billId: {}", complaintId);
-//
-//			return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
-//					Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
-//		} catch (JsonProcessingException e) {
-//			LOGGER.error("Error parsing Complaint Id JSON: {}", e.getMessage(), e);
-//			helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
-//			throw new CustomException("Invalid JSON received from API");
-		} catch (Exception ex) {
-			LOGGER.error("Error parsing response JSON", ex);
-			throw new CustomException("Error " + ex.getMessage());
 		}
 	}
 
 	@Override
 	public ResponseModel viewComplaintHistory(ComplainStatusRequest request) {
-		LOGGER.info("Fetching View Complaint History Complaint by Complaint Id={}", request.getComplaintId(),
+		LOGGER.info("Fetching View Complaint History Complaint by Complaint Id={}", request.getTicketId(),
 				request.getReqId());
-		String apiName = "Complaint Status";
+		String apiName = "View_Complaint_History";
 		String txnId = helper.generateTxnId(15);
 		String reqId = request.getReqId();
-		String complaintId = request.getComplaintId();
-		String fullUrl = agentDtaUrl + BBPSConstant.COMPLAINT_HISTORY + request.getComplaintId();
+		String ticketId = request.getTicketId();
+		String fullUrl = agentDtaUrl + BBPSConstant.COMPLAINT_HISTORY + request.getTicketId();
 
 		helper.validateMerchant(request.getMid());
 
@@ -343,7 +270,7 @@ public  class ComplainServiceImpl implements ComplainService {
 
 		InboundTraceLog inboundLog = helper.createInboundLog(reqId, txnId, apiName, request.getMid(), "GET",
 				requestJson);
-		OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "GET", complaintId);
+		OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "GET", ticketId);
 		LOGGER.debug("Outbound log created successfully for Complaint : {}", fullUrl);
 
 		try {
@@ -386,92 +313,14 @@ public  class ComplainServiceImpl implements ComplainService {
 	}
 
 	@Override
-	public ResponseModel closeComplaint(CloseComplaintRequest request) {
-		LOGGER.info("Fetching Close Complaint by Complaint Id={}", request.getComplaintId(), request.getReqId());
-//		String apiName = "Complaint Status";
-//		String txnId = helper.generateTxnId(15);
-//		String reqId = request.getReqId();
-//		String complaintId = request.getComplaintId();
-//		String fullUrl = agentDtaUrl + BBPSConstant.CLOSE_COMPLAINT;
-//
-//		helper.validateMerchant(request.getMid());
-//
-//		BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
-//		HttpHeaders headers = new HttpHeaders();
-//		headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
-//		headers.set("agentId", headersData.getAgentId());
-//		headers.set("tenantId", headersData.getTenantId());
-//		headers.setContentType(MediaType.APPLICATION_JSON);
-//
-//		ObjectMapper objectMapper = new ObjectMapper();
-//		objectMapper.setSerializationInclusion(JsonInclude.Include.NON_NULL);
-//		String requestJson = helper.convertObjectToJson(request);
-//
-//		InboundTraceLog inboundLog = helper.createInboundLog(reqId, txnId, apiName, request.getMid(), "POST",
-//				requestJson);
-//		OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "POST", complaintId);
-//		LOGGER.debug("Outbound log created successfully for Complaint : {}", fullUrl);
+	public ResponseModel viewComplaintById(ComplainStatusRequest request) {
 
-		try {
-//			LOGGER.info("Calling external API: {}", fullUrl);
-//			Map<String, String> responseMap = httpService.postRequest(fullUrl, requestJson, headers);
-//			String responseData = responseMap.get("data");
-//			LOGGER.info("Complaint Close FetchById Response: {}", responseData);
-
-			// Dummy complaint map Start
-			Map<String, Object> dummyComplaint = mapperHelper.getDummyClosureComplaintJson();
-			LOGGER.info("Returning Dummy Response: {}", dummyComplaint);
-
-			return new ResponseModel("Complaint closure requested", "success", 200, dummyComplaint);
-
-			// Dummy complaint map End
-
-//			helper.updateOutboundLogResponse(outboundLog, responseData);
-//
-//			Map<String, Object> dataMap = objectMapper.readValue(responseData,
-//					new TypeReference<Map<String, Object>>() {
-//					});
-//
-//			if (!dataMap.containsKey("genericResponse")) {
-//				helper.updateInboundLogFailure(inboundLog, responseData, "INVALID_RESPONSE");
-//				LOGGER.warn("Invalid response structure for txnId: {}", txnId);
-//				throw new CustomException(String.valueOf(dataMap.get("message")), String.valueOf(dataMap.get("status")),
-//						Integer.parseInt(String.valueOf(dataMap.get("statusCode"))),
-//						String.valueOf(dataMap.get("remarks")));
-//			}
-//
-//			CloseComplaintStatusResponse responseWrapper = objectMapper.convertValue(dataMap,
-//					CloseComplaintStatusResponse.class);
-//			GeneralResp generalResp = responseWrapper.getGeneralResp();
-//
-//			String status = generalResp.getStatus();
-//			LOGGER.info("Current Complaint Close Status: {}", status);
-//
-//			helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
-//			// mapperHelper.saveReOpenComplaint(responseWrapper, reqId, txnId);
-//			LOGGER.info("Complaint Close data saved successfully for billId: {}", complaintId);
-//
-//			return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
-//					Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
-//		} catch (JsonProcessingException e) {
-//			LOGGER.error("Error parsing Complaint Id JSON: {}", e.getMessage(), e);
-//			helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
-//			throw new CustomException("Invalid JSON received from API");
-		} catch (Exception e) {
-			throw new CustomException("Invalid JSON received from API" + e.getMessage());
-		}
-	}
-
-	@Override
-	public ResponseModel viewComplaintById(ViewComplainByIdRequest request) {
-
-		LOGGER.info("Fetching View Complaint History Complaint by Complaint Id={}", request.getComplaintId(),
-				request.getReqId());
-		String apiName = "View Complaint By ID";
+		LOGGER.info("Fetching View Complaint Complaint by Complaint Id={}", request.getTicketId(), request.getReqId());
+		String apiName = "View_Complaint_By_ID";
 		String txnId = helper.generateTxnId(15);
 		String reqId = request.getReqId();
-		String complaintId = request.getComplaintId();
-		String fullUrl = agentDtaUrl + BBPSConstant.VIEW_COMPLAINT_BY_ID + request.getComplaintId();
+		String ticketId = request.getTicketId();
+		String fullUrl = agentDtaUrl + BBPSConstant.VIEW_COMPLAINT_BY_ID + request.getTicketId();
 
 		helper.validateMerchant(request.getMid());
 
@@ -488,7 +337,7 @@ public  class ComplainServiceImpl implements ComplainService {
 
 		InboundTraceLog inboundLog = helper.createInboundLog(reqId, txnId, apiName, request.getMid(), "GET",
 				requestJson);
-		OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "GET", complaintId);
+		OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "GET", ticketId);
 		LOGGER.debug("Outbound log created successfully for Complaint : {}", fullUrl);
 
 		try {
@@ -518,14 +367,8 @@ public  class ComplainServiceImpl implements ComplainService {
 			LOGGER.info("Current Complaint ReOpen Status: {}", status);
 
 			helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
-
-			// String saveComplaintHistory =
-			// mapperHelper.saveComplaintHistory(responseWrapper, reqId, txnId);
-			// LOGGER.info("Complaint ReOpen data saved successfully for Count History: {}",
-			// saveComplaintHistory);
 			String saveComplaint = mapperHelper.saveComplainStatusDetail(responseWrapper, reqId, txnId);
-			// LOGGER.info("Complaint ReOpen data saved successfully for Count History: {}",
-			// saveComplaintHistory);
+			LOGGER.info("Complaint ReOpen data saved successfully for Count History: {}", saveComplaint);
 
 			return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
 					Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
@@ -540,7 +383,6 @@ public  class ComplainServiceImpl implements ComplainService {
 	public ResponseModel getAllActiveStatuses(AllMasterOptionsRequest request) {
 
 		try {
-
 			LOGGER.info("Fetch All Master Options - MID: {}", request.getMid());
 			String apiName = "View All Options Fetch By Id";
 			String txnId = helper.generateTxnId(15);
@@ -582,7 +424,7 @@ public  class ComplainServiceImpl implements ComplainService {
 	}
 
 	public ResponseModel checkTxnStatus(TxnStatusRequest request) {
-		LOGGER.info("Fetching TxnStatusRequest by  Id={} and ReqId ={}", request.getId(), request.getReqId());
+		LOGGER.info("Check Txn Status Request by Id={} and ReqId ={}", request.getId(), request.getReqId());
 		String apiName = "CheckTxnStatus";
 		String txnId = helper.generateTxnId(15);
 		String reqId = request.getReqId();
@@ -633,11 +475,6 @@ public  class ComplainServiceImpl implements ComplainService {
 			LOGGER.info("Current Complaint ReOpen Status: {}", status);
 
 			helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
-			// String saveComplaint = mapperHelper.saveComplainStatusDetail(responseWrapper,
-			// reqId, txnId);
-			// LOGGER.info("Complaint ReOpen data saved successfully for Count History: {}",
-			// saveComplaintHistory);
-
 			return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
 					Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
 		} catch (JsonProcessingException e) {
@@ -649,75 +486,72 @@ public  class ComplainServiceImpl implements ComplainService {
 	}
 
 	@Override
-	public ResponseModel ViewAllComplaints(ViewAllComplaintsRequest request) {
-		   
-				LOGGER.info("Fetching All Complaint for status Type={} and reqId={} ", request.getStatusType(),
-						request.getReqId());
-				String apiName = "View All Complaint By Status Type";
-				String txnId = helper.generateTxnId(15);
-				String reqId = request.getReqId();
-				String fullUrl = complainDataUrl+ BBPSConstant.VIEW_ALL_COMPLAINTS_BASE
-				        + "?pageNo=" + request.getPageNo()
-				        + "&pageSize=" + request.getPageSize()
-				        + "&statusType=" + request.getStatusType();
+	public ResponseModel ViewAllComplaints(ViewAllComplaintsTicketsRequest request) {
 
-				helper.validateMerchant(request.getMid());
+		LOGGER.info("Fetching All Complaint for status Type={} and reqId={} ", request.getStatusType(),
+				request.getReqId());
+		String apiName = "View_All_Complaint_By_Status_Type";
+		String txnId = helper.generateTxnId(15);
+		String reqId = request.getReqId();
+		String fullUrl = complainDataUrl + BBPSConstant.VIEW_ALL_COMPLAINTS_BASE + "?pageNo=" + request.getPageNo()
+				+ "&pageSize=" + request.getPageSize() + "&statusType=" + request.getStatusType() + "&ticketType="
+				+ request.getTicketType();
 
-				BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
-				HttpHeaders headers = new HttpHeaders();
-				headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
-				headers.set("agentId", headersData.getAgentId());
-				headers.set("tenantId", headersData.getTenantId());
-				headers.setContentType(MediaType.APPLICATION_JSON);
+		helper.validateMerchant(request.getMid());
 
-				ObjectMapper objectMapper = new ObjectMapper();
-				objectMapper.setSerializationInclusion(JsonInclude.Include.NON_NULL);
-				String requestJson = helper.convertObjectToJson(request);
+		BharatConnectMaster headersData = beneficiaryDetailsRepository.findByOrgId("ORG001");
+		HttpHeaders headers = new HttpHeaders();
+		headers.set("x-digiledge-key", headersData.getXDigiledgeKey());
+		headers.set("agentId", headersData.getAgentId());
+		headers.set("tenantId", headersData.getTenantId());
+		headers.setContentType(MediaType.APPLICATION_JSON);
 
-				InboundTraceLog inboundLog = helper.createInboundLog(reqId, txnId, apiName, request.getMid(), "POST",
-						requestJson);
-				OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "GET", request.getStatusType());
-				LOGGER.debug("Outbound log created successfully for Complaint : {}", fullUrl);
+		ObjectMapper objectMapper = new ObjectMapper();
+		objectMapper.setSerializationInclusion(JsonInclude.Include.NON_NULL);
+		String requestJson = helper.convertObjectToJson(request);
 
-				try {
-					LOGGER.info("Calling external API: {}", fullUrl);
-					Map<String, String> responseMap = httpService.getRequest(fullUrl, headers);
-					String responseData = responseMap.get("data");
-					LOGGER.info("Response: {}", responseData);
+		InboundTraceLog inboundLog = helper.createInboundLog(reqId, txnId, apiName, request.getMid(), "POST",
+				requestJson);
+		OutboundTraceLog outboundLog = helper.createOutboundLog(txnId, reqId, apiName, fullUrl, "GET",
+				request.getStatusType());
+		LOGGER.debug("Outbound log created successfully for Complaint : {}", fullUrl);
 
-					helper.updateOutboundLogResponse(outboundLog, responseData);
+		try {
+			LOGGER.info("Calling external API: {}", fullUrl);
+			Map<String, String> responseMap = httpService.getRequest(fullUrl, headers);
+			String responseData = responseMap.get("data");
+			LOGGER.info("Response: {}", responseData);
 
-					Map<String, Object> dataMap = objectMapper.readValue(responseData,
-							new TypeReference<Map<String, Object>>() {
-							});
+			helper.updateOutboundLogResponse(outboundLog, responseData);
 
-					if (!dataMap.containsKey("generalResp")) {
-						helper.updateInboundLogFailure(inboundLog, responseData, "INVALID_RESPONSE");
-						LOGGER.warn("Invalid response structure for txnId: {}", txnId);
-						throw new CustomException(String.valueOf(dataMap.get("message")), String.valueOf(dataMap.get("status")),
-								Integer.parseInt(String.valueOf(dataMap.get("statusCode"))), String.valueOf(""));
-					}
+			Map<String, Object> dataMap = objectMapper.readValue(responseData,
+					new TypeReference<Map<String, Object>>() {
+					});
 
-					ViewAllComplaintsResponse responseWrapper = objectMapper.convertValue(dataMap,
-							ViewAllComplaintsResponse.class);
-					GeneralResp generalResp = responseWrapper.getGeneralResp();
+			if (!dataMap.containsKey("generalResp")) {
+				helper.updateInboundLogFailure(inboundLog, responseData, "INVALID_RESPONSE");
+				LOGGER.warn("Invalid response structure for txnId: {}", txnId);
+				throw new CustomException(String.valueOf(dataMap.get("message")), String.valueOf(dataMap.get("status")),
+						Integer.parseInt(String.valueOf(dataMap.get("statusCode"))), String.valueOf(""));
+			}
 
-					String status = generalResp.getStatus();
-					LOGGER.info("Current Complaint ReOpen Status: {}", status);
+			ViewAllComplaintsTicketsResponse responseWrapper = objectMapper.convertValue(dataMap,
+					ViewAllComplaintsTicketsResponse.class);
+			GeneralResp generalResp = responseWrapper.getGeneralResp();
 
-					helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
-					String saveComplaint = mapperHelper.saveAllComplaints(responseWrapper, reqId, txnId);
-					//LOGGER.info("Complaint ReOpen data saved successfully for Count History: {}", saveComplaintHistory);
+			String status = generalResp.getStatus();
+			LOGGER.info("Current Complaint ReOpen Status: {}", status);
 
-					return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
-							Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
-				} catch (JsonProcessingException e) {
-					LOGGER.error("Error parsing Complaint Id JSON: {}", e.getMessage(), e);
-					helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
-					throw new CustomException("Invalid JSON received from API");
-				}
- 	}
-	
-	
+			String saveComplaint = mapperHelper.saveAllComplaints(responseWrapper, reqId, txnId);
+			LOGGER.info("Complaint ReOpen data saved successfully for Count History: {}", saveComplaint);
+
+			return new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
+					Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
+		} catch (JsonProcessingException e) {
+			LOGGER.error("Error parsing Complaint Id JSON: {}", e.getMessage(), e);
+			helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
+			throw new CustomException("Invalid JSON received from API");
+		}
+	}
 
 }

src/main/java/com/billpaymentservice/bbps/serviceImpl/MasterDataServiceImpl.java

@@ -1,6 +1,7 @@
 // java
 package com.billpaymentservice.bbps.serviceImpl;
 
+import java.util.Date;
 import java.util.List;
 import java.util.Map;
 import java.util.stream.Collectors;
@@ -12,10 +13,8 @@ import org.slf4j.LoggerFactory;
 import org.springframework.beans.factory.annotation.Value;
 import org.springframework.stereotype.Service;
 
-import com.billpaymentservice.bbps.dto.CustomerParamGroupsDTO;
-
 import com.billpaymentservice.bbps.dto.CustomParamDTO;
-
+import com.billpaymentservice.bbps.dto.CustomerParamGroupsDTO;
 import com.billpaymentservice.bbps.dto.GeneralResp;
 import com.billpaymentservice.bbps.dto.MasterApiResponse;
 import com.billpaymentservice.bbps.dto.ResponseModel;
@@ -35,6 +34,7 @@ import com.billpaymentservice.bbps.dto.response.CustomerParamGroupsResponse;
 import com.billpaymentservice.bbps.dto.response.DispositionResponse;
 import com.billpaymentservice.bbps.dto.response.PlanResponse;
 import com.billpaymentservice.bbps.dto.response.PlaneCategoriesResponse;
+import com.billpaymentservice.bbps.dto.response.TicketDispositionResponse;
 import com.billpaymentservice.bbps.entites.BharatConnectMaster;
 import com.billpaymentservice.bbps.entites.BillerCategoryWise;
 import com.billpaymentservice.bbps.entites.BillerDetails;
@@ -42,6 +42,7 @@ import com.billpaymentservice.bbps.entites.CustomParam;
 import com.billpaymentservice.bbps.entites.DispositionDetails;
 import com.billpaymentservice.bbps.entites.InboundTraceLog;
 import com.billpaymentservice.bbps.entites.OutboundTraceLog;
+import com.billpaymentservice.bbps.entites.TicketDispositionDetails;
 import com.billpaymentservice.bbps.exception.CustomException;
 import com.billpaymentservice.bbps.repository.BharatConnectMasterRepository;
 import com.billpaymentservice.bbps.repository.BillerDataRepository;
@@ -50,6 +51,7 @@ import com.billpaymentservice.bbps.repository.DispositionRepository;
 import com.billpaymentservice.bbps.repository.InboundTraceLogRepository;
 import com.billpaymentservice.bbps.repository.MerchantRepository;
 import com.billpaymentservice.bbps.repository.OutboundTraceLogRepository;
+import com.billpaymentservice.bbps.repository.TicketDispositionRepository;
 import com.billpaymentservice.bbps.service.MasterDataService;
 import com.billpaymentservice.bbps.util.BBPSConstant;
 import com.billpaymentservice.bbps.util.BillerMapperHelper;
@@ -71,6 +73,7 @@ public class MasterDataServiceImpl implements MasterDataService {
 	private MerchantRepository merchantRegisterRepo;
 	private HttpClientApi httpClientApi;
 	private final DispositionRepository dispositionRepository;
+	
 	private final Helper helper;
 	private final BillerDataRepository billerDataRespository;
 	private final HttpService httpService;
@@ -95,6 +98,7 @@ public class MasterDataServiceImpl implements MasterDataService {
 		this.outboundTraceLogRepository = outboundTraceLogRepository;
 		this.mapperHelper = mapperHelper;
 		this.customParamReposiotory = customParamReposiotory;
+		
 
 	}
 
@@ -123,7 +127,7 @@ public class MasterDataServiceImpl implements MasterDataService {
 			Map<String, String> responseMap = httpService.getRequest(fullUrl);
 			String responseData = responseMap.get("data");
 
-			//LOGGER.info("Response Data: {}", responseData);
+			// LOGGER.info("Response Data: {}", responseData);
 			helper.updateOutboundLogResponse(outboundLog, responseData);
 			Map<String, Object> dataMap = objectMapper.readValue(responseData,
 					new TypeReference<Map<String, Object>>() {
@@ -194,7 +198,7 @@ public class MasterDataServiceImpl implements MasterDataService {
 			mapper.getConfiguration().setMatchingStrategy(MatchingStrategies.STRICT);
 			BillerDetails entity = mapper.map(responseWrapper.getBillerDAO(), BillerDetails.class);
 			EntityRelationshipUtil.linkBillerRelationships(entity);// linking nesting entity foreign key
-			//helper.saveOrUpdateBillerData(entity);
+			// helper.saveOrUpdateBillerData(entity);
 			ResponseModel responseModel = new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
 					Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
 			helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
@@ -295,7 +299,7 @@ public class MasterDataServiceImpl implements MasterDataService {
 
 			Map<String, String> responseMap = httpService.getRequest(fullUrl);
 			String responseData = responseMap.get("data");
-			//LOGGER.info("Response Data: {}", responseData);
+			// LOGGER.info("Response Data: {}", responseData);
 
 			helper.updateOutboundLogResponse(outboundLog, responseData);
 
@@ -674,4 +678,58 @@ public class MasterDataServiceImpl implements MasterDataService {
 		}
 	}
 
+	@Override
+	public ResponseModel getTicketDispositions(DispositionRequest dispositionDetailRequest) {
+		LOGGER.info("Fetching Ticket Disposition Details for ReqId={} and MID={}", dispositionDetailRequest.getReqId(),
+				dispositionDetailRequest.getMid());
+
+		String txnID = helper.generateTxnId(15);
+		String apiName = "GetTicketDispositionDetails";
+		String requestId = dispositionDetailRequest.getReqId();
+		helper.validateMerchant(dispositionDetailRequest.getMid());
+		InboundTraceLog inboundLog = helper.createInboundLog(requestId, txnID, apiName,
+				dispositionDetailRequest.getMid(), "GET", "N/A");
+
+		String fullUrl = masterRegisterUrl + BBPSConstant.TICKET_DISPOSTION_URL;
+		OutboundTraceLog outboundLog = helper.createOutboundLog(txnID, requestId, apiName, fullUrl, "GET", null);
+		LOGGER.info("Calling external API: {}", fullUrl);
+		Map<String, String> responseMap = httpService.getRequest(fullUrl);
+		String responseData = responseMap.get("data");
+
+		helper.updateOutboundLogResponse(outboundLog, responseData);
+		try {
+
+			ObjectMapper objectMapper = new ObjectMapper();
+
+			Map<String, Object> dataMap = objectMapper.readValue(responseData,
+					new TypeReference<Map<String, Object>>() {
+					});
+			if (!dataMap.containsKey("generalResp")) {
+				helper.updateInboundLogFailure(inboundLog, responseData, String.valueOf(dataMap.get("status")));
+				throw new CustomException(String.valueOf(dataMap.get("message")), // message
+						String.valueOf(dataMap.get("status")), // status
+						Integer.parseInt(String.valueOf(dataMap.get("statusCode"))), // statusCode (int)
+						String.valueOf(dataMap.get("remarks")));
+			}
+
+			TicketDispositionResponse responseWrapper = objectMapper.convertValue(dataMap,
+					TicketDispositionResponse.class);
+			System.out.println(responseWrapper);
+			GeneralResp generalResp = responseWrapper.getGeneralResp();
+			ModelMapper mapper = new ModelMapper();
+			mapper.getConfiguration().setMatchingStrategy(MatchingStrategies.STRICT);
+			mapperHelper.saveTicketDisoptionDetails(responseWrapper.getDispositionsList(), requestId, txnID);
+			ResponseModel responseModel = new ResponseModel(generalResp.getMessage(), generalResp.getStatus(),
+					Integer.parseInt(generalResp.getStatusCode()), responseWrapper);
+
+			helper.updateInboundLogSuccess(inboundLog, responseData, generalResp.getStatus());
+
+			return responseModel;
+		} catch (JsonProcessingException e) {
+			LOGGER.error("Error parsing responseData JSON: {}", e.getMessage());
+			helper.updateInboundLogFailure(inboundLog, e.getMessage(), "JSON_ERROR");
+			throw new CustomException("Invalid JSON received from API");
+		}
+	}
+
 }

src/main/java/com/billpaymentservice/bbps/util/BBPSConstant.java

@@ -43,15 +43,19 @@ public class BBPSConstant {
 	public static final String BILL_VALIDATE_BY_CLIENT_REQ_ID = "/couapp/bills/validate/byClientId?clientReqId=";
 	public static final String PAYMENT_URL = "/agent/bills/payment";
 	public static final String CHECK_TRANSACTION_URL = "/transactions/payment/byTxnId?txnId=";
+
+	public static final String CHECK_TRANSACTION_BY_CLIENT_URL = "/bills/fetch/byClientId?clientReqId=";
 	public static final String CHECK_TRANSACTION_BY_CLIENT_REQ_ID_URL = "/transactions/payment/byClientId?clientReqId=";
 	public static final String DISPOSTION_URL = "/disposition";
-	public static final String COMPALINT_STATUS = "/couapp/complaints/status";
+	public static final String TICKET_DISPOSTION_URL = "/ticket-disposition";
+	public static final String COMPALINT_STATUS = "/couapp/ticket/status";
 	public static final String REOPEN_COMPALINT = "/couapp/complaints/reopen";
-	public static final String COMPLAINT_HISTORY = "/couapp/complaints/history/byId?complaintId=";
+	public static final String COMPLAINT_HISTORY = "/couapp/ticket/history?ticketId=";
 	public static final String CLOSE_COMPLAINT = "/couapp/complaints/closure";
-	public static final String VIEW_COMPLAINT_BY_ID = "/couapp/complaints/byId?complaintId=";
+	public static final String VIEW_COMPLAINT_BY_ID = "/couapp/ticket/details?ticketId=";
+
 	public static final String PLANS_URL = "/plans";
-	public static final String ADD_COMPLAIN_ENDPOINT = "/couapp/complaints";
-	public static final String VIEW_ALL_COMPLAINTS_BASE = "/couapp/complaints/all";
+	public static final String ADD_COMPLAIN_ENDPOINT = "/couapp/ticket/raise";
+	public static final String VIEW_ALL_COMPLAINTS_BASE = "/couapp/tickets";
 
 }

src/main/java/com/billpaymentservice/bbps/util/BillerMapperHelper.java

@@ -15,27 +15,38 @@ import org.slf4j.LoggerFactory;
 import org.springframework.stereotype.Component;
 
 import com.billpaymentservice.bbps.dto.AmountOptionDTO;
+import com.billpaymentservice.bbps.dto.BillAdditionalInfoDTO;
+import com.billpaymentservice.bbps.dto.BillCustomerParamsDTO;
 import com.billpaymentservice.bbps.dto.BillerIconDTO;
-import com.billpaymentservice.bbps.dto.ComplainDetailsDto;
+import com.billpaymentservice.bbps.dto.CheckClientBillerResponseDTO;
 import com.billpaymentservice.bbps.dto.ComplaintHistoryDTO;
 import com.billpaymentservice.bbps.dto.CustomerParamGroupsDTO;
+import com.billpaymentservice.bbps.dto.Detail;
 import com.billpaymentservice.bbps.dto.GroupDTO;
 import com.billpaymentservice.bbps.dto.MasterCategoryBillerResponse;
 import com.billpaymentservice.bbps.dto.PlanDTO;
+import com.billpaymentservice.bbps.dto.TicketDetailsDTO;
+import com.billpaymentservice.bbps.dto.TicketDispositionsDTO;
 import com.billpaymentservice.bbps.dto.response.AmountOptionsResponse;
+import com.billpaymentservice.bbps.dto.response.ClientReqIdResponse;
 import com.billpaymentservice.bbps.dto.response.ComplaintHistoryStatusResponse;
-import com.billpaymentservice.bbps.dto.response.ComplaintStatusResponse;
 import com.billpaymentservice.bbps.dto.response.PlanResponse;
+import com.billpaymentservice.bbps.dto.response.TicketCheckStatusResponse;
+import com.billpaymentservice.bbps.dto.response.ViewAllComplaintsTicketsResponse;
 import com.billpaymentservice.bbps.dto.response.ViewAllComplaintsResponse;
 import com.billpaymentservice.bbps.dto.response.ViewComplainByIdResponse;
 import com.billpaymentservice.bbps.entites.AdditionalInfoPlans;
 import com.billpaymentservice.bbps.entites.AmountOptionByBillerId;
 import com.billpaymentservice.bbps.entites.AmountOptionDetails;
+import com.billpaymentservice.bbps.entites.BillAdditionalInfo;
+import com.billpaymentservice.bbps.entites.BillCustomerParams;
+import com.billpaymentservice.bbps.entites.BillTag;
 import com.billpaymentservice.bbps.entites.BillerCategoryIcon;
 import com.billpaymentservice.bbps.entites.BillerCategoryWise;
 import com.billpaymentservice.bbps.entites.CategoryResponseList;
+import com.billpaymentservice.bbps.entites.CheckClientBillerData;
+import com.billpaymentservice.bbps.entites.CheckClientStatusReqId;
 import com.billpaymentservice.bbps.entites.ComplainStatus;
-import com.billpaymentservice.bbps.entites.ComplaintDetails;
 import com.billpaymentservice.bbps.entites.ComplaintHistory;
 import com.billpaymentservice.bbps.entites.ComplaintStatusDetails;
 import com.billpaymentservice.bbps.entites.CustomerParamGroupById;
@@ -44,19 +55,23 @@ import com.billpaymentservice.bbps.entites.Plan;
 import com.billpaymentservice.bbps.entites.PlanCategorySubType;
 import com.billpaymentservice.bbps.entites.PlanResponses;
 import com.billpaymentservice.bbps.entites.PlansList;
-import com.billpaymentservice.bbps.entites.ReOpenComplain;
+import com.billpaymentservice.bbps.entites.TicketDispositionDetails;
+import com.billpaymentservice.bbps.entites.ViewAllComplaintTicketStatusDetails;
+import com.billpaymentservice.bbps.exception.CustomException;
 import com.billpaymentservice.bbps.repository.AmountOptionByBillerIdRepository;
 import com.billpaymentservice.bbps.repository.BillerCategoryWiseRepository;
 import com.billpaymentservice.bbps.repository.CategoryResponseListRepository;
+import com.billpaymentservice.bbps.repository.CheckClientBillerDataRepository;
+import com.billpaymentservice.bbps.repository.ClientReqIdRepository;
+import com.billpaymentservice.bbps.repository.ComplainDetailRepository;
 import com.billpaymentservice.bbps.repository.ComplaintHistoryRepository;
 import com.billpaymentservice.bbps.repository.ComplaintStatusRepository;
 import com.billpaymentservice.bbps.repository.CustomerParamGroupByBillerIdRepository;
 import com.billpaymentservice.bbps.repository.FetchBillValidateRepository;
 import com.billpaymentservice.bbps.repository.PlanResponseRepository;
 import com.billpaymentservice.bbps.repository.ReOpenComplaintRepository;
-
-import com.billpaymentservice.bbps.repository.ComplainDetailRepository;
-import com.billpaymentservice.bbps.serviceImpl.AgentServiceImpl;
+import com.billpaymentservice.bbps.repository.TicketDispositionRepository;
+import com.billpaymentservice.bbps.repository.ViewAllComplainTicketDetailRepository;
 
 @Component
 public class BillerMapperHelper {
@@ -67,13 +82,16 @@ public class BillerMapperHelper {
 	private final CustomerParamGroupByBillerIdRepository customerParamGroupByBillerIdRepo;
 	private final AmountOptionByBillerIdRepository amountOptionByBillerIdRepository;
 	private final PlanResponseRepository planResponseRepository;
+	private final TicketDispositionRepository ticketDispositionRepository;
 	private final CategoryResponseListRepository categoryResponseListRepository;
 	private final FetchBillValidateRepository fetchBillValidateRepository;
 	private final ComplaintStatusRepository complaintStatusRepository;
 	private final ReOpenComplaintRepository reOpenComplaintRepository;
 	private final ComplaintHistoryRepository complaintHistoryRepository;
-	
+	private final ClientReqIdRepository clientReqIdRepository;
 	private final ComplainDetailRepository complainDetailRepository;
+	private final CheckClientBillerDataRepository checkClientBillerDataRepository;
+	private final ViewAllComplainTicketDetailRepository viewAllComplainTicketDetailRepository;
 
 	public BillerMapperHelper(BillerCategoryWiseRepository billerRepo,
 			CustomerParamGroupByBillerIdRepository customerParamGroupByBillerIdRepo,
@@ -82,8 +100,11 @@ public class BillerMapperHelper {
 			CategoryResponseListRepository categoryResponseListRepository,
 			FetchBillValidateRepository fetchBillValidateRepository,
 			ComplaintStatusRepository complaintStatusRepository, ReOpenComplaintRepository reOpenComplaintRepository,
-			ComplaintHistoryRepository complaintHistoryRepository,
-			ComplainDetailRepository complainDetailRepository) {
+			ComplaintHistoryRepository complaintHistoryRepository, ComplainDetailRepository complainDetailRepository,
+			ClientReqIdRepository clientReqIdRepository,
+			CheckClientBillerDataRepository checkClientBillerDataRepository,
+			TicketDispositionRepository ticketDispositionRepository,
+			ViewAllComplainTicketDetailRepository viewAllComplainTicketDetailRepository) {
 		this.billerRepo = billerRepo;
 		this.customerParamGroupByBillerIdRepo = customerParamGroupByBillerIdRepo;
 		this.amountOptionByBillerIdRepository = amountOptionByBillerIdRepository;
@@ -94,6 +115,10 @@ public class BillerMapperHelper {
 		this.reOpenComplaintRepository = reOpenComplaintRepository;
 		this.complaintHistoryRepository = complaintHistoryRepository;
 		this.complainDetailRepository = complainDetailRepository;
+		this.clientReqIdRepository = clientReqIdRepository;
+		this.checkClientBillerDataRepository = checkClientBillerDataRepository;
+		this.ticketDispositionRepository = ticketDispositionRepository;
+		this.viewAllComplainTicketDetailRepository = viewAllComplainTicketDetailRepository;
 	}
 
 	/**
@@ -400,140 +425,75 @@ public class BillerMapperHelper {
 		return savedCount + " items were successfully saved.";
 	}
 
-	public String saveComplaintStatus(ComplaintStatusResponse response, String reqId, String txnId) {
+	public String saveComplaintStatus(TicketCheckStatusResponse response, String reqId, String txnId) {
 
-		if (response == null || response.getComplaints() == null) {
-			throw new IllegalArgumentException("Invalid complaint response received!");
+		if (response == null || response.getTicketDetails() == null) {
+			throw new CustomException("Invalid response received!", "FAILURE", 500, "Response Null");
 		}
 
-		ComplainDetailsDto dto = response.getComplaints();
+		// ✔ Validate HTTP style statusCode
+		if (!"200".equals(response.getStatusCode())) {
+			throw new CustomException(response.getMessage(), response.getStatus(),
+					Integer.parseInt(response.getStatusCode()), response.getRemarks());
+		}
 
-		// ✅ Create and populate entity
+		TicketDetailsDTO dto = response.getTicketDetails();
+		if (dto == null) {
+			throw new CustomException("Ticket details missing!", "FAILURE", 500, "Invalid Data");
+		}
+
+		// ✔ Check if already exists
+//	    if (complaintStatusRepository.existsByTicketId(dto.getTicketId())) {
+//	        return "Complaint already exists in DB. TicketId: " + dto.getTicketId();
+//	    }
+
+		// ✔ Create entity
 		ComplainStatus entity = new ComplainStatus();
-		entity.setComplaintId(dto.getComplaintId());
-		entity.setComplaintDescr(dto.getComplaintDescr());
-		entity.setComplaintDispos(dto.getComplaintDispos());
-		entity.setComplaintType(dto.getComplaintType());
-		entity.setTxnId(dto.getTxnId());
-		entity.setComplaintStatus(dto.getComplaintStatus());
-		entity.setAssignedTo(dto.getAssignedTo());
-		entity.setComplaintNpciId(dto.getComplaintNpciId());
-		entity.setComplaintRaisedFrom(dto.getComplaintRaisedFrom());
-		entity.setUserId(dto.getUserId());
+
+		entity.setRefId(response.getRefId());
+		entity.setReqId(reqId);
+		entity.setTxnId(txnId);
+
+		entity.setTicketId(dto.getTicketId());
+		entity.setTicketNpciId(dto.getTicketNpciId());
+		entity.setTxnNpciId(dto.getTxnNpciId());
+		entity.setTicketType(dto.getTicketType());
+		entity.setTicketDespo(dto.getTicketDespo());
+		entity.setTicketDescr(dto.getTicketDescr());
 		entity.setStatus(dto.getStatus());
-		entity.setRefId(dto.getRefId());
-		entity.setEstimatedTAT(dto.getEstimated_TAT()); // ✅ added missing field
-		entity.setCreationDate(dto.getCreationDate());
-		entity.setModifiedDate(dto.getModifiedDate());
-		entity.setBillerName(dto.getBillerName());
-		entity.setTxnAmount(dto.getTxnAmount());
-		entity.setSuperLevelEsc(dto.getSuperLevelEsc());
-		entity.setOpenComplaint(dto.getOpenComplaint());
-		entity.setReopenComplaint(dto.getReopenComplaint());
-		entity.setRemarks(dto.getRemarks());
-		entity.setAgentId(dto.getAgentId());
-		entity.setCategory(dto.getCategory());
-		entity.setCreatedEpochDate(dto.getCreatedEpochDate());
-		entity.setModifiedEpochDate(dto.getModifiedEpochDate());
-		entity.setRefId(reqId);
-		entity.setSystemTxnId(txnId);
+		entity.setNpciTicketType(dto.getNpciTicketType());
+		entity.setNpciTicketStatus(dto.getNpciTicketStatus());
+		entity.setCreatedTime(dto.getCreatedTime());
+		entity.setCreateDateTime(new Date());
 
 		try {
-			ComplainStatus savedEntity = complaintStatusRepository.save(entity);
-			if (savedEntity != null && savedEntity.getId() != null) {
-				return "Complaint saved successfully with ID: " + savedEntity.getId();
-			} else {
-				return " Complaint not saved — unexpected error!";
-			}
+			ComplainStatus saved = complaintStatusRepository.save(entity);
+			return "Complaint saved successfully with ID: " + saved.getId();
 		} catch (Exception e) {
 			e.printStackTrace();
-			return " Error saving complaint: " + e.getMessage();
-		}
-	}
-
-	public String saveReOpenComplaint(ComplaintStatusResponse response, String reqId, String txnId) {
-
-		if (response == null || response.getComplaints() == null) {
-			throw new IllegalArgumentException("Invalid complaint response received!");
-		}
-
-		ComplainDetailsDto dto = response.getComplaints();
-
-		// ✅ Create and populate entity
-		ReOpenComplain entity = new ReOpenComplain();
-		entity.setComplaintId(dto.getComplaintId());
-		entity.setComplaintDescr(dto.getComplaintDescr());
-		entity.setComplaintDispos(dto.getComplaintDispos());
-		entity.setComplaintType(dto.getComplaintType());
-		entity.setTxnId(dto.getTxnId());
-		entity.setComplaintStatus(dto.getComplaintStatus());
-		entity.setAssignedTo(dto.getAssignedTo());
-		entity.setComplaintNpciId(dto.getComplaintNpciId());
-		entity.setComplaintRaisedFrom(dto.getComplaintRaisedFrom());
-		entity.setUserId(dto.getUserId());
-		entity.setStatus(dto.getStatus());
-		entity.setRefId(dto.getRefId());
-		entity.setEstimatedTAT(dto.getEstimated_TAT()); // ✅ added missing field
-		entity.setCreationDate(dto.getCreationDate());
-		entity.setModifiedDate(dto.getModifiedDate());
-		entity.setBillerName(dto.getBillerName());
-		entity.setTxnAmount(dto.getTxnAmount());
-		entity.setSuperLevelEsc(dto.getSuperLevelEsc());
-		entity.setOpenComplaint(dto.getOpenComplaint());
-		entity.setReopenComplaint(dto.getReopenComplaint());
-		entity.setRemarks(dto.getRemarks());
-		entity.setAgentId(dto.getAgentId());
-		entity.setCategory(dto.getCategory());
-		entity.setCreatedEpochDate(dto.getCreatedEpochDate());
-		entity.setModifiedEpochDate(dto.getModifiedEpochDate());
-		entity.setRefId(reqId);
-		entity.setSystemTxnId(txnId);
-
-		try {
-			ReOpenComplain savedEntity = reOpenComplaintRepository.save(entity);
-			if (savedEntity != null && savedEntity.getId() != null) {
-				return "ReOpen Complaint saved successfully with ID: " + savedEntity.getId();
-			} else {
-				return " ReOpen Complaint not saved — unexpected error!";
-			}
-		} catch (Exception e) {
-			e.printStackTrace();
-			return " Error saving complaint: " + e.getMessage();
+			return "Error saving complaint: " + e.getMessage();
 		}
 	}
 
 	public String saveComplaintHistory(ComplaintHistoryStatusResponse responseWrapper, String reqId, String txnId) {
-		if (responseWrapper == null || responseWrapper.getComplaintsHistories() == null
-				|| responseWrapper.getComplaintsHistories().isEmpty()) {
+		if (responseWrapper == null || responseWrapper.getTicketHistories() == null
+				|| responseWrapper.getTicketHistories().isEmpty()) {
 			return "No complaint history data found to save.";
 		}
 
 		try {
 			int savedCount = 0;
 
-			for (ComplaintHistoryDTO dto : responseWrapper.getComplaintsHistories()) {
+			for (ComplaintHistoryDTO dto : responseWrapper.getTicketHistories()) {
 
 				ComplaintHistory entity = new ComplaintHistory();
-				entity.setComplaintHistoryId(dto.getComplaintHistoryId());
-				entity.setComplaintId(dto.getComplaintId());
-				entity.setComplaintDescr(dto.getComplaintDescr());
-				entity.setComplaintDispos(dto.getComplaintDispos());
-				entity.setTxnId(dto.getTxnId());
-				entity.setAssignedTo(dto.getAssignedTo());
-				entity.setComplaintNpciId(dto.getComplaintNpciId());
-				entity.setComplaintType(dto.getComplaintType());
-				entity.setComplaintRaisedFrom(dto.getComplaintRaisedFrom());
-				entity.setUserId(dto.getUserId());
-				entity.setStatus(dto.getStatus());
-				entity.setModifiedDate(dto.getModifiedDate());
-				entity.setModifiedEpochDate(dto.getModifiedEpochDate());
+				entity.setHistoryId(dto.getHistoryId());
+				entity.setTicketId(dto.getTicketId());
+				entity.setTime(dto.getTime());
+				entity.setHistoryStatus(dto.getHistoryStatus());
 				entity.setReqId(reqId);
-				entity.setSystemTxnId(txnId);
+				entity.setTxnId(txnId);
 				entity.setCreateDateTime(new Date());
-				entity.setPageNo(responseWrapper.getPageNo());
-				entity.setPageSize(responseWrapper.getPageSize());
-				entity.setTotalElements(responseWrapper.getTotalElements());
-				entity.setTotalPages(responseWrapper.getTotalPages());
 
 				complaintHistoryRepository.save(entity);
 				savedCount++;
@@ -547,139 +507,291 @@ public class BillerMapperHelper {
 			return "❌ Failed to save complaint history data due to: " + e.getMessage();
 		}
 	}
-	
+
 	public Map<String, Object> getComplaintStatusJson() {
 
-	    Map<String, Object> complaints = new HashMap<>();
-	    complaints.put("assignedTo", "XYZ Bank");
-	    complaints.put("complaintDescr", "Testing complaint");
-	    complaints.put("complaintDispos", "Transaction Successful, account not updated");
-	    complaints.put("complaintId", "2dfecc3c-9114-4094-9aa8-ff26f03a9bfd");
-	    complaints.put("complaintNpciId", "FE4123109489834");
-	    complaints.put("complaintRaisedFrom", "agent");
-	    complaints.put("complaintType", "npciComplaint");
-	    complaints.put("createdEpochDate", 1681905485);
-	    complaints.put("creationDate", "2023-04-19T17:28:05.508679Z");
-	    complaints.put("modifiedDate", "2023-04-19T17:28:10.001432Z");
-	    complaints.put("modifiedEpochDate", 1681905490);
-	    complaints.put("refId", "mqcXfZs2XMkRKQfpIwoSYQDnIr231091728");
-	    complaints.put("status", "COMPLAINT_OPEN_SUCCESS");
-	    complaints.put("tenantId", "FE41");
-	    complaints.put("txnId", "24fe190c-42c9-4cb5-9d36-965839b0cb5f");
-	    complaints.put("txnNpciId", "FE4131090DAI26Y0mAxl");
-	    complaints.put("userId", "FE41FE42BNK519012345");
-	    complaints.put("agentId", "FE41FE42BNK519012345");
+		Map<String, Object> complaints = new HashMap<>();
+		complaints.put("assignedTo", "XYZ Bank");
+		complaints.put("complaintDescr", "Testing complaint");
+		complaints.put("complaintDispos", "Transaction Successful, account not updated");
+		complaints.put("complaintId", "2dfecc3c-9114-4094-9aa8-ff26f03a9bfd");
+		complaints.put("complaintNpciId", "FE4123109489834");
+		complaints.put("complaintRaisedFrom", "agent");
+		complaints.put("complaintType", "npciComplaint");
+		complaints.put("createdEpochDate", 1681905485);
+		complaints.put("creationDate", "2023-04-19T17:28:05.508679Z");
+		complaints.put("modifiedDate", "2023-04-19T17:28:10.001432Z");
+		complaints.put("modifiedEpochDate", 1681905490);
+		complaints.put("refId", "mqcXfZs2XMkRKQfpIwoSYQDnIr231091728");
+		complaints.put("status", "COMPLAINT_OPEN_SUCCESS");
+		complaints.put("tenantId", "FE41");
+		complaints.put("txnId", "24fe190c-42c9-4cb5-9d36-965839b0cb5f");
+		complaints.put("txnNpciId", "FE4131090DAI26Y0mAxl");
+		complaints.put("userId", "FE41FE42BNK519012345");
+		complaints.put("agentId", "FE41FE42BNK519012345");
 
-	    Map<String, Object> finalJson = new HashMap<>();
-	    finalJson.put("complaints", complaints);
+		Map<String, Object> finalJson = new HashMap<>();
+		finalJson.put("complaints", complaints);
 
-	    return finalJson;
+		return finalJson;
 	}
 
 	public Map<String, Object> getDummyReopenComplaintJson() {
 
-	    Map<String, Object> complaints = new HashMap<>();
-	    complaints.put("assignedTo", "Federal Bank");
-	    complaints.put("complaintDescr", "Issue not yet solved - reopening");
-	    complaints.put("complaintDispos", "Transaction Successful, account not updated");
-	    complaints.put("complaintId", "809ec4c7-d81b-4d2b-9c66-3011a6fae714");
-	    complaints.put("complaintNpciId", "FE4123109776644");
-	    complaints.put("complaintRaisedFrom", "agent");
-	    complaints.put("complaintType", "npciComplaint");
-	    complaints.put("createdEpochDate", 1681893776);
-	    complaints.put("creationDate", "2023-04-19T14:12:56.329935Z");
-	    complaints.put("modifiedDate", "2023-04-19T14:19:44.891423Z");
-	    complaints.put("modifiedEpochDate", 1681894184);
-	    complaints.put("refId", "7sQwBamvWFyLxhK84dYgGmV24r831091419");
-	    complaints.put("status", "COMPLAINT_REOPEN_SUCCESS");
-	    complaints.put("tenantId", "FE41");
-	    complaints.put("txnId", "155a4a71-141f-40fd-b772-9d0e020963e8");
-	    complaints.put("txnNpciId", "FE413045Hl3L90ZWg59o");
-	    complaints.put("userId", "FE41FE42BNK519012345");
-	    complaints.put("agentId", "FE41FE42BNK519012345");
+		Map<String, Object> complaints = new HashMap<>();
+		complaints.put("assignedTo", "Federal Bank");
+		complaints.put("complaintDescr", "Issue not yet solved - reopening");
+		complaints.put("complaintDispos", "Transaction Successful, account not updated");
+		complaints.put("complaintId", "809ec4c7-d81b-4d2b-9c66-3011a6fae714");
+		complaints.put("complaintNpciId", "FE4123109776644");
+		complaints.put("complaintRaisedFrom", "agent");
+		complaints.put("complaintType", "npciComplaint");
+		complaints.put("createdEpochDate", 1681893776);
+		complaints.put("creationDate", "2023-04-19T14:12:56.329935Z");
+		complaints.put("modifiedDate", "2023-04-19T14:19:44.891423Z");
+		complaints.put("modifiedEpochDate", 1681894184);
+		complaints.put("refId", "7sQwBamvWFyLxhK84dYgGmV24r831091419");
+		complaints.put("status", "COMPLAINT_REOPEN_SUCCESS");
+		complaints.put("tenantId", "FE41");
+		complaints.put("txnId", "155a4a71-141f-40fd-b772-9d0e020963e8");
+		complaints.put("txnNpciId", "FE413045Hl3L90ZWg59o");
+		complaints.put("userId", "FE41FE42BNK519012345");
+		complaints.put("agentId", "FE41FE42BNK519012345");
 
-	    Map<String, Object> finalJson = new HashMap<>();
-	    finalJson.put("complaints", complaints);
-	    return finalJson;
+		Map<String, Object> finalJson = new HashMap<>();
+		finalJson.put("complaints", complaints);
+		return finalJson;
 	}
 
-
 	public Map<String, Object> getDummyClosureComplaintJson() {
 
-	    Map<String, Object> complaints = new HashMap<>();
-	    complaints.put("complaintDescr", "Closing complaint Issue resolved");
-	    complaints.put("complaintDispos", "Transaction Successful, account not updated");
-	    complaints.put("complaintId", "809ec4c7-d81b-4d2b-9c66-3011a6fae714");
-	    complaints.put("complaintNpciId", "FE4123109776644");
-	    complaints.put("complaintRaisedFrom", "agent");
-	    complaints.put("complaintType", "npciComplaint");
-	    complaints.put("createdEpochDate", 1681893776);
-	    complaints.put("creationDate", "2023-04-19T14:12:56.329935Z");
-	    complaints.put("modifiedDate", "2023-04-19T14:13:32.25255Z");
-	    complaints.put("modifiedEpochDate", 1681893812);
-	    complaints.put("refId", "hHfEKYZExIpxNEV65HMQZ2Lh0DA31091413");
-	    complaints.put("status", "COMPLAINT_CLOSURE_REQUEST_SUCCESS"); // removed spaces
-	    complaints.put("tenantId", "FE41");
-	    complaints.put("txnId", "155a4a71-141f-40fd-b772-9d0e020963e8");
-	    complaints.put("txnNpciId", "FE413045Hl3L90ZWg59o");
-	    complaints.put("userId", "FE41FE42BNK519012345");
-	    complaints.put("agentId", "FE41FE42BNK519012345");
-	    
-	    Map<String, Object> finalJson = new HashMap<>();
-	    finalJson.put("complaints", complaints);
+		Map<String, Object> complaints = new HashMap<>();
+		complaints.put("complaintDescr", "Closing complaint Issue resolved");
+		complaints.put("complaintDispos", "Transaction Successful, account not updated");
+		complaints.put("complaintId", "809ec4c7-d81b-4d2b-9c66-3011a6fae714");
+		complaints.put("complaintNpciId", "FE4123109776644");
+		complaints.put("complaintRaisedFrom", "agent");
+		complaints.put("complaintType", "npciComplaint");
+		complaints.put("createdEpochDate", 1681893776);
+		complaints.put("creationDate", "2023-04-19T14:12:56.329935Z");
+		complaints.put("modifiedDate", "2023-04-19T14:13:32.25255Z");
+		complaints.put("modifiedEpochDate", 1681893812);
+		complaints.put("refId", "hHfEKYZExIpxNEV65HMQZ2Lh0DA31091413");
+		complaints.put("status", "COMPLAINT_CLOSURE_REQUEST_SUCCESS"); // removed spaces
+		complaints.put("tenantId", "FE41");
+		complaints.put("txnId", "155a4a71-141f-40fd-b772-9d0e020963e8");
+		complaints.put("txnNpciId", "FE413045Hl3L90ZWg59o");
+		complaints.put("userId", "FE41FE42BNK519012345");
+		complaints.put("agentId", "FE41FE42BNK519012345");
 
-	    return finalJson;
+		Map<String, Object> finalJson = new HashMap<>();
+		finalJson.put("complaints", complaints);
+
+		return finalJson;
 	}
 
-
 	public String saveComplainStatusDetail(ViewComplainByIdResponse responseWrapper, String reqId, String txnId) {
 
-	    ModelMapper mapper = new ModelMapper();
-	    mapper.getConfiguration().setMatchingStrategy(MatchingStrategies.STRICT);
+		ModelMapper mapper = new ModelMapper();
+		mapper.getConfiguration().setMatchingStrategy(MatchingStrategies.STRICT);
 
-	    // Map list → ComplaintStatusDetails list
-	    List<ComplaintStatusDetails> entityList = responseWrapper.getComplaintsList()
-	            .stream()
-	            .map(c -> mapper.map(c, ComplaintStatusDetails.class))
-	            .collect(Collectors.toList());
+		// Map list → ComplaintStatusDetails list
+		List<ComplaintStatusDetails> entityList = responseWrapper.getTickets().stream()
+				.map(c -> mapper.map(c, ComplaintStatusDetails.class)).collect(Collectors.toList());
 
-	    // Set extra fields
-	    for (ComplaintStatusDetails entity : entityList) {
-	        entity.setReqId(reqId);
-	        entity.setTxnId(txnId);
-	    }
+		// Set extra fields
+		for (ComplaintStatusDetails entity : entityList) {
+			entity.setReqId(reqId);
+			entity.setSystemTxnId(txnId);
+			entity.setTotalPages(String.valueOf(responseWrapper.getTotalPages()));
+			entity.setTotalElements(String.valueOf(responseWrapper.getTotalElements()));
+			entity.setPage(String.valueOf(responseWrapper.getPage()));
+			entity.setPageSize(String.valueOf(responseWrapper.getPageSize()));
+			entity.setCreateDateTime(new Date());
 
-	    // Save to repository
-	    complainDetailRepository.saveAll(entityList);
+		}
 
-	    return "SUCCESS";
+		// Save to repository
+		complainDetailRepository.saveAll(entityList);
+
+		return "SUCCESS";
 	}
 
 	public String saveAllComplaints(ViewAllComplaintsResponse responseWrapper, String reqId, String txnId) {
 
-		  ModelMapper mapper = new ModelMapper();
-		    mapper.getConfiguration().setMatchingStrategy(MatchingStrategies.STRICT);
+		ModelMapper mapper = new ModelMapper();
+		mapper.getConfiguration().setMatchingStrategy(MatchingStrategies.STRICT);
 
-		    // Map list → ComplaintStatusDetails list
-		    List<ComplaintStatusDetails> entityList = responseWrapper.getComplaintsList()
-		            .stream()
-		            .map(c -> mapper.map(c, ComplaintStatusDetails.class))
-		            .collect(Collectors.toList());
+		// Map list → ComplaintStatusDetails list
+		List<ComplaintStatusDetails> entityList = responseWrapper.getComplaintsList().stream()
+				.map(c -> mapper.map(c, ComplaintStatusDetails.class)).collect(Collectors.toList());
 
-		    // Set extra fields
-		    for (ComplaintStatusDetails entity : entityList) {
-		        entity.setReqId(reqId);
-		        entity.setTxnId(txnId);
-		    }
+		// Set extra fields
+		for (ComplaintStatusDetails entity : entityList) {
+			entity.setReqId(reqId);
+			entity.setTxnId(txnId);
+		}
 
-		    // Save to repository
-		    complainDetailRepository.saveAll(entityList);
+		// Save to repository
+		complainDetailRepository.saveAll(entityList);
 
-		    return "SUCCESS";
+		return "SUCCESS";
 	}
 
-	
+	// Payment Data Service Impl
+	public ClientReqIdResponse storeClientReqIdResponse(ClientReqIdResponse responseWrapper, String reqId,
+			String txnId) {
+		// 1. Save Parent (bill_id is PK)
+		CheckClientStatusReqId parent = new CheckClientStatusReqId();
+		parent.setBillId(responseWrapper.getBillId());
+		parent.setRefId(responseWrapper.getRefId());
+		parent.setBillerId(responseWrapper.getBillerId());
+		parent.setStatus(responseWrapper.getStatus());
+		parent.setActionType(responseWrapper.getActionType());
+		parent.setUserId(responseWrapper.getUserId());
+		parent.setCreationDate(responseWrapper.getCreationDate());
+		parent.setModifiedDate(responseWrapper.getModifiedDate());
+		parent.setCreatedEpochDate(responseWrapper.getCreatedEpochDate());
+		parent.setModifiedEpochDate(responseWrapper.getModifiedEpochDate());
+		parent.setReqId(reqId);
+		parent.setTxnId(txnId);
 
+		parent = clientReqIdRepository.save(parent);
 
+		// If no biller data, return
+		if (responseWrapper.getBillerResponse() == null) {
+			return responseWrapper;
+		}
+
+		CheckClientBillerResponseDTO dto = responseWrapper.getBillerResponse();
+
+		// 2. Save Biller Data
+		CheckClientBillerData billerData = new CheckClientBillerData();
+		billerData.setBillMaster(parent);
+		billerData.setAmount(dto.getAmount());
+		billerData.setBillDate(dto.getBillDate());
+		billerData.setBillNumber(dto.getBillNumber());
+		billerData.setBillPeriod(dto.getBillPeriod());
+		billerData.setCustConvFee(dto.getCustConvFee());
+		billerData.setCouCustConvFee(dto.getCouCustConvFee());
+		billerData.setDueDate(dto.getDueDate());
+		billerData.setCustomerName(dto.getCustomerName());
+		billerData.setAmountOption(dto.getAmountOption());
+
+		billerData = checkClientBillerDataRepository.save(billerData);
+
+		// 3. Save Tag List
+		List<BillTag> tagList = new ArrayList<>();
+		if (dto.getTagList() != null) {
+			for (Detail tagDto : dto.getTagList()) {
+				BillTag tag = new BillTag();
+				tag.setName(tagDto.getName());
+				tag.setValue(tagDto.getValue());
+				tag.setBillerResponse(billerData);
+				tagList.add(tag);
+			}
+		}
+		billerData.setTagList(tagList);
+
+		// 4. Save Additional Info
+		List<BillAdditionalInfo> addList = new ArrayList<>();
+		if (dto.getAdditionalInfo() != null) {
+			for (BillAdditionalInfoDTO ai : dto.getAdditionalInfo()) {
+				BillAdditionalInfo info = new BillAdditionalInfo();
+				info.setAdditionalInfoId(ai.getAdditionalInfoId());
+				info.setName(ai.getName());
+				info.setValue(ai.getValue());
+				info.setBillerResponse(billerData);
+				addList.add(info);
+			}
+		}
+		billerData.setAdditionalInfo(addList);
+
+		// 5. Save Customer Params
+		List<BillCustomerParams> cpList = new ArrayList<>();
+		if (dto.getCustomerParams() != null) {
+			for (BillCustomerParamsDTO cp : dto.getCustomerParams()) {
+				BillCustomerParams param = new BillCustomerParams();
+				param.setName(cp.getName());
+				param.setValue(cp.getValue());
+				param.setType(cp.getType());
+				param.setBillerResponse(billerData);
+				cpList.add(param);
+			}
+		}
+		billerData.setCustomerParams(cpList);
+
+		// Final Save for children cascade
+		checkClientBillerDataRepository.save(billerData);
+
+		return responseWrapper;
+	}
+
+	public String saveTicketDisoptionDetails(List<TicketDispositionsDTO> dispositionsList, String requestId,
+			String txnId) {
+
+		if (dispositionsList == null || dispositionsList.isEmpty()) {
+			return "No disposition data received.";
+		}
+
+		int savedCount = 0;
+
+		for (TicketDispositionsDTO dto : dispositionsList) {
+
+// Check if already exists
+			boolean exists = ticketDispositionRepository.existsByDispositionId(dto.getDispositionId());
+
+			if (!exists) {
+				TicketDispositionDetails entity = new TicketDispositionDetails();
+
+// Manual mapping (to avoid ModelMapper conflict)
+				entity.setDispositionId(dto.getDispositionId());
+				entity.setDispositionDescr(dto.getDispositionDescr());
+				entity.setTenantId(dto.getTenantId());
+				entity.setDispositionCode(dto.getDispositionCode());
+
+// Set current datetime
+				entity.setCreateDateTime(new Date());
+				entity.setTxnId(txnId);
+				entity.setReqId(requestId);
+
+				ticketDispositionRepository.save(entity);
+				savedCount++;
+			}
+		}
+
+		if (savedCount > 0) {
+			return savedCount + " disposition(s) saved successfully.";
+		} else {
+			return "All dispositions already exist. No new records saved.";
+		}
+	}
+
+	public String saveAllComplaints(ViewAllComplaintsTicketsResponse responseWrapper, String reqId, String txnId) {
+
+		ModelMapper mapper = new ModelMapper();
+		mapper.getConfiguration().setMatchingStrategy(MatchingStrategies.STRICT);
+
+		// Map list → ComplaintStatusDetails list
+		List<ViewAllComplaintTicketStatusDetails> entityList = responseWrapper.getTickets().stream()
+				.map(c -> mapper.map(c, ViewAllComplaintTicketStatusDetails.class)).collect(Collectors.toList());
+
+		// Set extra fields
+		for (ViewAllComplaintTicketStatusDetails entity : entityList) {
+			entity.setReqId(reqId);
+			entity.setSystemTxnId(txnId);
+			entity.setPage(String.valueOf(responseWrapper.getPage()));
+			entity.setPageSize(String.valueOf(responseWrapper.getPageSize()));
+			entity.setTotalPages(String.valueOf(responseWrapper.getTotalPages()));
+			entity.setTotalElements(String.valueOf(responseWrapper.getTotalElements()));
+			entity.setCreateDateTime(new Date());
+
+		}
+
+		// Save to repository
+		viewAllComplainTicketDetailRepository.saveAll(entityList);
+
+		return "SUCCESS";
+	}
 
 }

src/main/resources/application-local.properties

@@ -20,9 +20,9 @@ swagger.server.description=Local Development Server
 # DataSource
 spring.datasource.url=jdbc:postgresql://localhost:5432/BBPS
 spring.datasource.username=postgres
-#spring.datasource.password=UAT@DB_2025
+spring.datasource.password=UAT@DB_2025
 
-spring.datasource.password=himanshu@123
+#spring.datasource.password=himanshu@123
 spring.datasource.driver-class-name=org.postgresql.Driver
 spring.datasource.type=com.zaxxer.hikari.HikariDataSource