fix: restore remaining content dropped by the dev merge (comprehensive audit)

Systematic file-by-file audit of demo-backup against dev to find any
remaining instances of the same silent-drop pattern from the earlier
merge (git's 3-way auto-resolve keeping demo-backup's side wherever it
had independently touched nearby lines, even when dev's side was a
genuine, unrelated addition). Restored:

- clients.module.ts: missing ClientFamilyMemberChildDialogComponent
  registration (component existed but was never wired in)
- client-family-member-dialog: full children-management flow (checkbox,
  form array, child dialog integration, view/edit summary blocks)
- edit-client: FIR-exception flow for inaccessible old mobile numbers,
  and a hardened detectSensitiveFieldChanges() (null-guard, phone-digit
  normalization, dirty-checked comparisons to avoid false-positive
  Verify-Contact-Change prompts)
- shell.component.ts: withdrawal-review URL matcher extended to cover
  the Share Withdrawal Request review route
- fiu.component.html: AML alert status filter and monthly CTR reports
  table UI (backing logic already existed unused in the .ts)
- Shares module: Passbook tab (component existed but had no route or
  tab link), running-balance/resolution columns on the transactions
  tab, subscript-sizing fixes and a pill-style filter-bar redesign on
  Share Holders
- Savings/Share product accounting steps: Payment-Channel-to-Fund-
  Source mapping section, and Share Reference account restructuring
- pending-client-edits: email status badges + "View Email" button
  (dialog component existed but nothing on this list triggered it)

Everything else that still differs from dev was individually verified
as either demo-backup's own independent work (Investment/Loan
Origination/NPA/RBI-OSS modules, the Approval Center tab-nav redesign,
AML/compliance review features, bank-name rebrand in demo seed data)
or purely cosmetic formatting differences — left untouched.

src/app/cashier/transaction-entry/transaction-entry.component.html

@@ -146,7 +146,7 @@
                         [class.ws-f__ctl--req]="!row.paymentTypeId"
                       >
                         <option [ngValue]="null">— Select —</option>
-                        @for (pt of paymentTypes; track pt.id) {
+                        @for (pt of paymentTypesForRow(row); track pt.id) {
                           <option [ngValue]="pt.id">{{ pt.name }}</option>
                         }
                       </select>
@@ -231,8 +231,11 @@
                   <span class="ws-caption">Payment instrument</span>
                   <div class="ws-group__fields">
                     <div class="ws-f ws-f--amt">
-                      <label class="ws-f__lbl" title="Transaction Amount">
-                        AMOUNT
+                      <label
+                        class="ws-f__lbl"
+                        [title]="row.acTyp === 'SHR' ? 'Number of Shares' : 'Transaction Amount'"
+                      >
+                        {{ row.acTyp === 'SHR' ? 'SHARE NO.' : 'AMOUNT' }}
                         @if (!isClerk && activeWithdrawalRequest) {
                           <span class="ws-amt-locked-badge" title="Amount locked — approved withdrawal">🔒</span>
                         }
@@ -242,20 +245,48 @@
                         [class.ws-amt-wrap--cash]="isCashPayment && selectedRow === row"
                         [class.ws-amt-wrap--locked]="!isClerk && !!activeWithdrawalRequest"
                       >
-                        <span class="ws-amt-prefix">₹</span>
+                        @if (row.acTyp !== 'SHR') {
+                          <span class="ws-amt-prefix">₹</span>
+                        }
                         <input
                           class="ws-f__ctl ws-amt-input"
                           type="number"
                           [value]="row.amount ?? ''"
-                          (input)="row.amount = +$any($event.target).value"
+                          (input)="row.amount = +$any($event.target).value; syncShareLinkedAmounts()"
                           (click)="$event.stopPropagation()"
-                          placeholder="0.00"
+                          [placeholder]="row.acTyp === 'SHR' ? '0' : '0.00'"
                           [readonly]="!isClerk && !!activeWithdrawalRequest"
                           [class.ws-amt-input--locked]="!isClerk && !!activeWithdrawalRequest"
                         />
                       </div>
+                      @if (row.acTyp === 'SHR' && rowSharePrices[row.acNo]) {
+                        <span class="ws-f__hint"
+                          >= ₹{{ (row.amount ?? 0) * rowSharePrices[row.acNo] | number: '1.2-2' }} @ ₹{{
+                            rowSharePrices[row.acNo] | number: '1.2-2'
+                          }}/share</span
+                        >
+                      }
                     </div>
-                    @if (row.typ !== 'Withdrawal Slip') {
+                    @if (row.acTyp === 'SHR' && row.typ === 'Enter Bank Transfer') {
+                      <div class="ws-f ws-f--cheqno">
+                        <label class="ws-f__lbl" title="Board Resolution Number">RESOLUTION NO.</label>
+                        <input
+                          class="ws-f__ctl"
+                          [(ngModel)]="row.resolutionNumber"
+                          (click)="$event.stopPropagation()"
+                          placeholder="e.g. BR-2026-014"
+                        />
+                      </div>
+                      <div class="ws-f ws-f--cheqdt">
+                        <label class="ws-f__lbl" title="Date of Meeting">MEETING DATE</label>
+                        <input
+                          class="ws-f__ctl"
+                          type="date"
+                          [(ngModel)]="row.meetingDate"
+                          (click)="$event.stopPropagation()"
+                        />
+                      </div>
+                    } @else if (row.typ !== 'Withdrawal Slip') {
                       <div class="ws-f ws-f--cheqno">
                         <label class="ws-f__lbl" title="Cheque Number">CHEQUE NO.</label>
                         <input
@@ -712,6 +743,32 @@
                     '—'
                 }}</span>
               </div>
+              @if (selectedRow?.acTyp === 'SHR') {
+                <div class="te-field">
+                  <span class="te-label">No. of Shares Held</span
+                  ><span class="te-value te-mono">{{ accountDetails.summary?.totalApprovedShares ?? 0 }}</span>
+                </div>
+                <div class="te-field">
+                  <span class="te-label">Market Price / Share</span
+                  ><span class="te-value te-mono"
+                    >{{ currencySymbol }}{{ accountDetails.currentMarketPrice | number: '1.2-2' }}</span
+                  >
+                </div>
+                <div class="te-field">
+                  <span class="te-label">Resolution No.</span
+                  ><span class="te-value te-mono">{{ accountDetails.resolutionNumber || '—' }}</span>
+                </div>
+                <div class="te-field">
+                  <span class="te-label">Linked Savings A/C No.</span
+                  ><span class="te-value te-mono">{{ accountDetails.savingsAccountNumber || '—' }}</span>
+                </div>
+                @if (accountDetails.linkedLoanAccountNo) {
+                  <div class="te-field">
+                    <span class="te-label">Linked Loan A/C No.</span
+                    ><span class="te-value te-mono">{{ accountDetails.linkedLoanAccountNo }}</span>
+                  </div>
+                }
+              }
             </div>
 
             <div class="te-panel__header te-panel__header--mt">
@@ -724,7 +781,13 @@
             <div class="te-panel__body">
               <div class="te-balance-row">
                 <span class="te-bal-num">1.</span>
-                <span class="te-bal-label">{{ accountDetails?.glCode ? 'GL Balance' : 'Current Balance' }}</span>
+                <span class="te-bal-label">{{
+                  selectedRow?.acTyp === 'SHR'
+                    ? 'Share Balance'
+                    : accountDetails?.glCode
+                      ? 'GL Balance'
+                      : 'Current Balance'
+                }}</span>
                 <span class="te-bal-value te-bal-value--cr"
                   >{{ currencySymbol }}{{ currentBalance | number: '1.2-2' }}</span
                 >
@@ -1281,7 +1344,7 @@
                             [class.ws-f__ctl--req]="!row.paymentTypeId"
                           >
                             <option [ngValue]="null">— Select —</option>
-                            @for (pt of paymentTypes; track pt.id) {
+                            @for (pt of paymentTypesForRow(row); track pt.id) {
                               <option [ngValue]="pt.id">{{ pt.name }}</option>
                             }
                           </select>
@@ -1360,7 +1423,7 @@
                       <div class="ws-group__fields">
                         <div class="ws-f ws-f--amt">
                           <label class="ws-f__lbl">
-                            AMOUNT
+                            {{ row.acTyp === 'SHR' ? 'SHARE NO.' : 'AMOUNT' }}
                             @if (!isClerk && activeWithdrawalRequest) {
                               <span class="ws-amt-locked-badge" title="Amount locked — approved withdrawal">🔒</span>
                             }
@@ -1370,27 +1433,51 @@
                             [class.ws-amt-wrap--cash]="isCashPayment && selectedRow === row"
                             [class.ws-amt-wrap--locked]="!isClerk && !!activeWithdrawalRequest"
                           >
-                            <span class="ws-amt-prefix">₹</span>
+                            @if (row.acTyp !== 'SHR') {
+                              <span class="ws-amt-prefix">₹</span>
+                            }
                             <input
                               class="ws-f__ctl ws-amt-input"
                               type="number"
                               [value]="row.amount ?? ''"
-                              (input)="row.amount = +$any($event.target).value"
+                              (input)="row.amount = +$any($event.target).value; syncShareLinkedAmounts()"
                               (click)="$event.stopPropagation()"
-                              placeholder="0.00"
+                              [placeholder]="row.acTyp === 'SHR' ? '0' : '0.00'"
                               [readonly]="!isClerk && !!activeWithdrawalRequest"
                               [class.ws-amt-input--locked]="!isClerk && !!activeWithdrawalRequest"
                             />
                           </div>
+                          @if (row.acTyp === 'SHR' && rowSharePrices[row.acNo]) {
+                            <span class="ws-f__hint"
+                              >= ₹{{ (row.amount ?? 0) * rowSharePrices[row.acNo] | number: '1.2-2' }} @ ₹{{
+                                rowSharePrices[row.acNo] | number: '1.2-2'
+                              }}/share</span
+                            >
+                          }
                         </div>
-                        <div class="ws-f ws-f--cheqno">
-                          <label class="ws-f__lbl">CHEQUE NO.</label>
-                          <input class="ws-f__ctl ws-f__ctl--mono" [(ngModel)]="row.chequeNo" placeholder="—" />
-                        </div>
-                        <div class="ws-f ws-f--cheqdt">
-                          <label class="ws-f__lbl">CHEQ. DATE</label>
-                          <input class="ws-f__ctl" [(ngModel)]="row.cheqDate" placeholder="dd-mm-yyyy" />
-                        </div>
+                        @if (row.acTyp === 'SHR' && row.typ === 'Enter Bank Transfer') {
+                          <div class="ws-f ws-f--cheqno">
+                            <label class="ws-f__lbl">RESOLUTION NO.</label>
+                            <input
+                              class="ws-f__ctl"
+                              [(ngModel)]="row.resolutionNumber"
+                              placeholder="e.g. BR-2026-014"
+                            />
+                          </div>
+                          <div class="ws-f ws-f--cheqdt">
+                            <label class="ws-f__lbl">MEETING DATE</label>
+                            <input class="ws-f__ctl" type="date" [(ngModel)]="row.meetingDate" />
+                          </div>
+                        } @else {
+                          <div class="ws-f ws-f--cheqno">
+                            <label class="ws-f__lbl">CHEQUE NO.</label>
+                            <input class="ws-f__ctl ws-f__ctl--mono" [(ngModel)]="row.chequeNo" placeholder="—" />
+                          </div>
+                          <div class="ws-f ws-f--cheqdt">
+                            <label class="ws-f__lbl">CHEQ. DATE</label>
+                            <input class="ws-f__ctl" [(ngModel)]="row.cheqDate" placeholder="dd-mm-yyyy" />
+                          </div>
+                        }
                         <div class="ws-f ws-f--tok">
                           <label class="ws-f__lbl">TOK. NO.</label>
                           <input

src/app/cashier/transaction-entry/transaction-entry.component.scss

@@ -961,6 +961,14 @@ input.ws-amt-input--locked {
   flex-shrink: 0;
 }
 
+.ws-f__hint {
+  display: block;
+  margin-top: 2px;
+  font-size: 10px;
+  color: $ws-muted;
+  font-weight: 500;
+}
+
 .ws-amt-input {
   flex: 1;
   height: 100%;

src/app/cashier/transaction-entry/transaction-entry.component.ts

@@ -21,6 +21,7 @@ import { AuthenticationService } from '../../core/authentication/authentication.
 import { ClerkUiStateService, ClerkSavedAccount } from '../clerk-ui-state.service';
 import { ClerkWithdrawalService } from '../clerk-withdrawal.service';
 import { ClerkDisbursementService } from '../clerk-disbursement.service';
+import { ClerkShareWithdrawalService } from '../clerk-share-withdrawal.service';
 import { CashierDepositService } from '../cashier-deposit.service';
 import { SettingsService } from '../../settings/settings.service';
 import {
@@ -47,6 +48,10 @@ interface TxnRow {
   routingCode: string;
   /** DD issuance charges/commission — only used when TYPE=DD, TXN TP=Cash, AC.TP=GL */
   ddCharges: number | null;
+  /** Only used when this row is AC.TP=SHR inside an Enter Bank Transfer to its linked savings
+   *  account — governs the share redemption (see submitShareRedemptionTransfer()). */
+  resolutionNumber?: string;
+  meetingDate?: string;
 }
 
 interface Denomination {
@@ -753,6 +758,7 @@ export class TransactionEntryComponent implements OnInit, OnDestroy {
   private clerkUiState = inject(ClerkUiStateService);
   private clerkWithdrawalService = inject(ClerkWithdrawalService);
   private clerkDisbursementService = inject(ClerkDisbursementService);
+  private clerkShareWithdrawalService = inject(ClerkShareWithdrawalService);
   private cashierDepositService = inject(CashierDepositService);
   readonly router = inject(Router);
   private settingsService = inject(SettingsService);
@@ -769,9 +775,38 @@ export class TransactionEntryComponent implements OnInit, OnDestroy {
   loadingAccount = false;
   accountError = '';
 
+  /** Share redemption settlement is always a book-transfer to the linked savings account — never a
+   *  cash handover. A Share (SHR) row's own TXN TP. never offers a cash payment type, and neither
+   *  does its paired CR (savings) row in "Enter Bank Transfer" mode — that CR row's payment type is
+   *  the one that actually governs how the settlement credit posts (see submitShareRedemptionTransfer()).
+   *  Every other account type/mode keeps the full, unfiltered list. */
+  paymentTypesForRow(row: TxnRow): any[] {
+    if (row.acTyp === 'SHR') {
+      return this.paymentTypes.filter((pt: any) => !pt.isCashPayment);
+    }
+    const isShareSettlementCredit =
+      row.typ === 'Enter Bank Transfer' &&
+      row.dbCr === 'Cr' &&
+      this.rows.some((r) => r.typ === 'Enter Bank Transfer' && r.dbCr === 'Dr' && r.acTyp === 'SHR');
+    if (isShareSettlementCredit) {
+      return this.paymentTypes.filter((pt: any) => !pt.isCashPayment);
+    }
+    return this.paymentTypes;
+  }
+
   // Per-row account id/name map: acNo → Fineract id/name (used for multi-row disbursement)
   rowAccountIds: Record<string, number> = {};
   rowAccountNames: Record<string, string> = {};
+  // Per-row Share account market price, keyed by acNo — lets a Share row's "SHARE NO." field
+  // auto-fill the settlement amount on any other row added alongside it (calculator convenience
+  // only; a Share row still can never itself be saved from this screen — see accountTypeConfig).
+  rowSharePrices: Record<string, number> = {};
+  // Per-row client id, keyed by acNo — needed to submit a Share Withdrawal Request from a row
+  // that isn't necessarily the currently "selected" one.
+  rowClientIds: Record<string, number> = {};
+  // Per-row linked savings account number, keyed by the Share account's own acNo — used to make
+  // sure a Share-to-linked-account Bank Transfer actually credits the right account.
+  rowLinkedSavingsAcNo: Record<string, string> = {};
 
   // Full account + client data
   accountDetails: any = null;
@@ -1205,6 +1240,9 @@ export class TransactionEntryComponent implements OnInit, OnDestroy {
       };
       this.rows.push(mirror);
       this.selectedRow = mirror;
+      if (active.acTyp === 'SHR') {
+        this.syncShareLinkedAmounts();
+      }
       return;
     }
     const row: TxnRow = {
@@ -1499,6 +1537,182 @@ export class TransactionEntryComponent implements OnInit, OnDestroy {
       });
   }
 
+  /** One-step Share redemption from Bank Transfer mode: DR row is the Share account (its
+   *  "SHARE NO." field), CR row must be that account's own linked savings account. Submits a
+   *  governed Share Withdrawal Request (same maker-checker table/flow as the dedicated screen) —
+   *  approval both redeems the shares and settles the linked account automatically. */
+  private submitShareRedemptionTransfer(shareRow: TxnRow, savingsRow: TxnRow): void {
+    // Belt-and-braces: the TXN TP. dropdown already hides cash payment types for the CR (savings)
+    // row (see paymentTypesForRow()), but re-check here too in case its payment type was set before
+    // that filter applied — settlement is always a book-transfer to the linked savings account, and
+    // it's the CR row's payment type that actually governs how that credit posts, never the DR
+    // (Share) row's, which has no real payment-type concept.
+    const settlementPaymentType = this.paymentTypes.find((p: any) => p.id === savingsRow.paymentTypeId);
+    if (!savingsRow.paymentTypeId) {
+      this.showAlert('error', 'Settlement Payment Type Required', [
+        'Select a Payment Type on the CR (savings account) row — it governs how the settlement credit posts.'
+      ]);
+      return;
+    }
+    if (settlementPaymentType?.isCashPayment) {
+      this.showAlert('error', 'Cash Not Allowed for Share Transactions', [
+        'Share redemption settlement is always a book-transfer to the linked savings account, never cash.',
+        'Select a non-cash Payment Type on the CR row (e.g. Transfer or Share Redemption Transfer).'
+      ]);
+      return;
+    }
+
+    const shareAccountId = this.rowAccountIds[shareRow.acNo];
+    if (!shareAccountId) {
+      this.showAlert('error', 'Share Account Not Loaded', [`Please load account details for: ${shareRow.acNo}`]);
+      return;
+    }
+    if (!this.rowAccountIds[savingsRow.acNo]) {
+      this.showAlert('error', 'Savings Account Not Loaded', [`Please load account details for: ${savingsRow.acNo}`]);
+      return;
+    }
+
+    const linkedAcNo = this.rowLinkedSavingsAcNo[shareRow.acNo];
+    const enteredAcNo = savingsRow.acNo?.trim();
+    const matchesLinked =
+      !!linkedAcNo &&
+      (linkedAcNo === enteredAcNo || linkedAcNo.endsWith(enteredAcNo) || savingsRow.ecsAcNo === linkedAcNo);
+    if (linkedAcNo && !matchesLinked) {
+      this.showAlert('error', 'Wrong Credit Account', [
+        `The CR account must be this Share account's own linked savings account: ${linkedAcNo}`,
+        `You entered: ${enteredAcNo}`
+      ]);
+      return;
+    }
+    if (!linkedAcNo) {
+      this.showAlert('error', 'No Linked Savings Account', [
+        'This Share account has no linked savings account configured — settlement has nowhere to go.'
+      ]);
+      return;
+    }
+
+    const shares = Number(shareRow.amount) || 0;
+    if (shares <= 0) {
+      this.showAlert('error', 'Share No. Required', ['Enter the number of shares to withdraw (greater than zero).']);
+      return;
+    }
+    if (!shareRow.resolutionNumber?.trim()) {
+      this.showAlert('error', 'Board Resolution Number Required', [
+        'A share withdrawal must be authorised by a Board Resolution.'
+      ]);
+      return;
+    }
+    if (!shareRow.meetingDate) {
+      this.showAlert('error', 'Date of Meeting Required', ['Enter the Board meeting date that passed the resolution.']);
+      return;
+    }
+
+    const today = new Date();
+    const requestedDate = `${today.getFullYear()}-${String(today.getMonth() + 1).padStart(2, '0')}-${String(today.getDate()).padStart(2, '0')}`;
+
+    // Full snapshot of the CR (settlement) row exactly as the clerk filled it in — saved verbatim
+    // for audit purposes. Business logic still only uses settlementPaymentTypeId above; the rest of
+    // these fields are not re-read by the backend, they are the audit record of what was on screen.
+    const settlementRowSnapshot = {
+      branch: savingsRow.br,
+      accountType: savingsRow.acTyp,
+      accountNo: savingsRow.acNo,
+      ecsAccountNo: savingsRow.ecsAcNo || null,
+      dbCr: savingsRow.dbCr,
+      amount: savingsRow.amount ?? null,
+      chequeNo: savingsRow.chequeNo || null,
+      chequeDate: savingsRow.cheqDate || null,
+      tokenNo: savingsRow.tokNo || null,
+      description: savingsRow.description || null,
+      bankName: savingsRow.bankName || null,
+      routingCode: savingsRow.routingCode || null,
+      paymentTypeId: savingsRow.paymentTypeId,
+      paymentTypeName: settlementPaymentType?.name ?? null
+    };
+
+    const payload = {
+      shareAccountId,
+      accountNo: shareRow.acNo,
+      clientId: this.rowClientIds[shareRow.acNo] ?? null,
+      clientName: this.rowAccountNames[shareRow.acNo] ?? null,
+      requestedShares: shares,
+      requestedDate,
+      resolutionNumber: shareRow.resolutionNumber.trim(),
+      meetingDate: shareRow.meetingDate,
+      description: shareRow.description || null,
+      settlementPaymentTypeId: savingsRow.paymentTypeId,
+      settlementRowSnapshot
+    };
+
+    const sharePrice = this.rowSharePrices[shareRow.acNo] ?? 0;
+    const confirmLines = [
+      `Share Account: ${shareRow.acNo}  ·  Client: ${this.rowAccountNames[shareRow.acNo] ?? '—'}`,
+      `Shares to Withdraw: ${shares} @ ₹${sharePrice.toLocaleString('en-IN', { minimumFractionDigits: 2 })} = ₹${(shares * sharePrice).toLocaleString('en-IN', { minimumFractionDigits: 2 })}`,
+      `Board Resolution No.: ${payload.resolutionNumber}`,
+      `Date of Meeting: ${payload.meetingDate}`,
+      `Settlement Credit To: ${linkedAcNo}`,
+      `Settlement Payment Type: ${settlementPaymentType?.name ?? '—'}`,
+      ...(settlementRowSnapshot.ecsAccountNo ? [`ECS A/C No.: ${settlementRowSnapshot.ecsAccountNo}`] : []),
+      ...(settlementRowSnapshot.chequeNo ? [`Cheque No.: ${settlementRowSnapshot.chequeNo}`] : []),
+      ...(settlementRowSnapshot.chequeDate ? [`Cheque Date: ${settlementRowSnapshot.chequeDate}`] : []),
+      ...(settlementRowSnapshot.tokenNo ? [`Token No.: ${settlementRowSnapshot.tokenNo}`] : []),
+      ...(settlementRowSnapshot.description ? [`CR Row Remarks: ${settlementRowSnapshot.description}`] : []),
+      '',
+      'Validation checks:',
+      `  ✓ Share account and linked savings account both loaded`,
+      `  ✓ CR account matches this Share account's linked savings account`,
+      `  ✓ Settlement Payment Type is non-cash`,
+      `  ✓ Board Resolution Number and Date of Meeting provided`,
+      '',
+      'Pending Manager approval — redemption and settlement both post together on approval.'
+    ];
+    this.showConfirmAlert('info', 'Confirm Share Withdrawal Request', confirmLines, 'Submit for Approval', () =>
+      this.doSubmitShareRedemptionTransfer(payload, shareRow, shares, linkedAcNo)
+    );
+  }
+
+  private doSubmitShareRedemptionTransfer(
+    payload: Record<string, unknown>,
+    shareRow: TxnRow,
+    shares: number,
+    linkedAcNo: string
+  ): void {
+    this.saving = true;
+    this.clerkShareWithdrawalService
+      .submit(payload)
+      .pipe(
+        catchError((err: any) => {
+          const msg =
+            err?.error?.errors?.[0]?.defaultUserMessage ??
+            err?.error?.developerMessage ??
+            err?.error?.defaultUserMessage ??
+            'Share withdrawal submission failed. Please try again.';
+          this.showAlert('error', 'Submission Failed', [msg]);
+          this.saving = false;
+          return of(null);
+        })
+      )
+      .subscribe((res: any) => {
+        this.saving = false;
+        if (res) {
+          this.showAlert('success', 'Share Withdrawal Submitted', [
+            `${shares} share(s) from ${shareRow.acNo} → settlement to ${linkedAcNo} on approval.`,
+            'Pending Manager approval. Track status in "My Share Requests".'
+          ]);
+          this.rows = [];
+          this.rowAccountIds = {};
+          this.rowAccountNames = {};
+          this.rowSharePrices = {};
+          this.rowClientIds = {};
+          this.rowLinkedSavingsAcNo = {};
+          this.addRow();
+          this.selectedRow = this.rows[0];
+          this.accountDetails = null;
+          this.clientDetails = null;
+        }
+      });
+  }
+
   /** Cashier enters a token number → look up the APPROVED withdrawal request for auto-fill. */
   onTokNoBlur(row: TxnRow): void {
     if (this.isClerk || !row.tokNo?.trim()) return;
@@ -1535,6 +1749,25 @@ export class TransactionEntryComponent implements OnInit, OnDestroy {
       });
   }
 
+  /** When exactly one row on screen is a Share account with a known market price, auto-fills every
+   *  OTHER row's amount as (shares entered on that row) × (its market price) — a calculator
+   *  convenience for filling the paired settlement entry. The Share row itself still can never be
+   *  saved from this screen (see the SHR guard in confirmSubmit()) — this only helps compute the
+   *  correct amount to carry over into the separate manual Deposit Slip entry. */
+  syncShareLinkedAmounts(): void {
+    const shareRows = this.rows.filter((r) => r.acTyp?.toUpperCase() === 'SHR' && this.rowSharePrices[r.acNo]);
+    if (shareRows.length !== 1) return;
+    const shareRow = shareRows[0];
+    const price = this.rowSharePrices[shareRow.acNo] ?? 0;
+    const shares = Number(shareRow.amount) || 0;
+    const total = Math.round(shares * price * 100) / 100;
+    this.rows.forEach((r) => {
+      if (r !== shareRow) {
+        r.amount = total;
+      }
+    });
+  }
+
   onAcNoBlur(row: TxnRow, index: number): void {
     if (!row.acNo.trim()) return;
     this.selectedRow = row;
@@ -1633,12 +1866,14 @@ export class TransactionEntryComponent implements OnInit, OnDestroy {
         if (token !== this.searchToken) return; // stale result — newer search started
         const allItems: any[] = res?.pageItems ?? (Array.isArray(res) ? res : []);
         const f = cfg.matchField;
-        // Exact match first, then suffix/partial match (backend may return by last-N-digits)
+        // Exact match first, then suffix/partial match. Some account types (e.g. Share — its
+        // list endpoint only accepts offset/limit, no accountNo filter at all) always return the
+        // FULL unfiltered list rather than a server-side-narrowed one, so a partial match can't be
+        // gated on "exactly one row came back" — it never would be for those types.
         const exactMatch = allItems.find((x: any) => x[f] === acNo);
-        const partialMatch =
-          !exactMatch && allItems.length === 1
-            ? allItems.find((x: any) => x[f]?.endsWith(acNo) || x[f]?.includes(acNo))
-            : null;
+        const partialMatch = !exactMatch
+          ? (allItems.find((x: any) => x[f]?.endsWith(acNo)) ?? allItems.find((x: any) => x[f]?.includes(acNo)))
+          : null;
         const match = exactMatch ?? partialMatch ?? null;
         if (match?.id) {
           const clientIdFromSearch = acTyp !== 'GL' && match.clientId != null ? String(match.clientId) : null;
@@ -1659,6 +1894,17 @@ export class TransactionEntryComponent implements OnInit, OnDestroy {
     siAccountType: number;
     txnBase: string;
     txnSearchSupported: boolean;
+    /** True when this account type has no separate REST transactions sub-resource at all (e.g.
+     *  Share accounts — Fineract returns transactions embedded on the account detail response
+     *  itself via ?associations=all, never at /accounts/share/{id}/transactions). Skips the
+     *  "today's transactions" HTTP call entirely instead of hitting a 404. */
+    txnFetchUnsupported?: boolean;
+    /** True when this account type has no standing-instruction "from account type" mapping on
+     *  the backend at all (PortfolioAccountType only defines LOAN/SAVINGS/CURRENT — Share isn't
+     *  a valid standing-instruction source account). Skips that HTTP call entirely instead of
+     *  sending an fromAccountType value the backend's query-builder silently can't match,
+     *  which otherwise produces a malformed "WHERE <empty>" SQL statement server-side. */
+    siFetchUnsupported?: boolean;
     maxLimit: number;
     skipGlobalSearch: boolean;
     listQueryParam: string;
@@ -1693,6 +1939,8 @@ export class TransactionEntryComponent implements OnInit, OnDestroy {
         siAccountType: 4,
         txnBase: '/accounts/share',
         txnSearchSupported: false,
+        txnFetchUnsupported: true,
+        siFetchUnsupported: true,
         maxLimit: 500,
         skipGlobalSearch: true,
         listQueryParam: 'accountNo',
@@ -1805,6 +2053,8 @@ export class TransactionEntryComponent implements OnInit, OnDestroy {
       siAccountType: number;
       txnBase: string;
       txnSearchSupported: boolean;
+      txnFetchUnsupported?: boolean;
+      siFetchUnsupported?: boolean;
       detailParams?: string;
     },
     token: number,
@@ -1837,13 +2087,29 @@ export class TransactionEntryComponent implements OnInit, OnDestroy {
         this.rowAccountIds[this.selectedRow.acNo] = acc.id;
         this.rowAccountNames[this.selectedRow.acNo] =
           acc.name ?? acc.displayName ?? acc.glAccountName ?? acc.accountNo ?? '';
+        this.rowClientIds[this.selectedRow.acNo] = acc.clientId ?? null;
       }
       if (this.selectedRow) {
-        this.selectedRow.ecsAcNo = acc.glCode ?? acc.savingsAccountNumber ?? acc.accountNo ?? '';
+        // Share accounts: ECS field is the share account's own number — acc.savingsAccountNumber
+        // is a different, unrelated account (the linked settlement savings account) and must
+        // never be shown here.
+        this.selectedRow.ecsAcNo =
+          acTyp?.toUpperCase() === 'SHR'
+            ? (acc.accountNo ?? '')
+            : (acc.glCode ?? acc.savingsAccountNumber ?? acc.accountNo ?? '');
       }
       if (this.isClerk) this.clerkUiState.setFacilities(this.facilities, acNo, acTyp);
       this.computeSameDayNeftRtgs(acc.transactions);
       this.computeSameDayChequeClearing(acc.transactions);
+      if (acTyp?.toUpperCase() === 'SHR' && this.selectedRow?.acNo) {
+        // Keyed by the row's own typed acNo (e.g. "0011"), not the resolved full account number
+        // (e.g. "000000011") — rowAccountIds/rowAccountNames above use the same key, and every
+        // lookup elsewhere (syncShareLinkedAmounts, submitShareRedemptionTransfer, the template's
+        // rowSharePrices[row.acNo]) reads via row.acNo, so this must match or every lookup misses.
+        this.rowSharePrices[this.selectedRow.acNo] = Number(acc.currentMarketPrice) || 0;
+        this.rowLinkedSavingsAcNo[this.selectedRow.acNo] = acc.savingsAccountNumber ?? '';
+        this.syncShareLinkedAmounts();
+      }
       return true;
     };
 
@@ -1913,18 +2179,22 @@ export class TransactionEntryComponent implements OnInit, OnDestroy {
       documents: this.http.get<any[]>(`/clients/${clientId}/documents`).pipe(catchError(() => of([]))),
       notes: this.http.get<any>(`/savings/${accountId}/notes`).pipe(catchError(() => of([]))),
       linkedAcc: this.http.get<any>(`/clients/${clientId}/accounts`).pipe(catchError(() => of(null))),
-      si: this.http
-        .get<any>(`/standinginstructions?fromAccountType=${cfg.siAccountType}&fromAccountId=${accountId}&limit=10`)
-        .pipe(catchError(() => of({ pageItems: [] }))),
-      todayTxns: cfg.txnSearchSupported
-        ? this.http
-            .get<any>(
-              `${cfg.txnBase}/${accountId}/transactions/search?fromDate=${todayStr}&toDate=${todayStr}&limit=20`
-            )
-            .pipe(catchError(() => of({ pageItems: [] })))
+      si: cfg.siFetchUnsupported
+        ? of({ pageItems: [] })
         : this.http
-            .get<any>(`${cfg.txnBase}/${accountId}/transactions?limit=50`)
-            .pipe(catchError(() => of({ pageItems: [] })))
+            .get<any>(`/standinginstructions?fromAccountType=${cfg.siAccountType}&fromAccountId=${accountId}&limit=10`)
+            .pipe(catchError(() => of({ pageItems: [] }))),
+      todayTxns: cfg.txnFetchUnsupported
+        ? of({ pageItems: [] })
+        : cfg.txnSearchSupported
+          ? this.http
+              .get<any>(
+                `${cfg.txnBase}/${accountId}/transactions/search?fromDate=${todayStr}&toDate=${todayStr}&limit=20`
+              )
+              .pipe(catchError(() => of({ pageItems: [] })))
+          : this.http
+              .get<any>(`${cfg.txnBase}/${accountId}/transactions?limit=50`)
+              .pipe(catchError(() => of({ pageItems: [] })))
     });
 
     if (clientIdHint) {
@@ -2089,6 +2359,11 @@ export class TransactionEntryComponent implements OnInit, OnDestroy {
   // ── Balance getters ────────────────────────────────────────────────────────
 
   get currentBalance(): number {
+    if (this.selectedRow?.acTyp === 'SHR') {
+      const shares = Number(this.accountDetails?.summary?.totalApprovedShares ?? 0);
+      const unitPrice = Number(this.accountDetails?.currentMarketPrice ?? 0);
+      return shares * unitPrice;
+    }
     return this.accountDetails?.summary?.accountBalance ?? this.accountDetails?.organizationRunningBalance ?? 0;
   }
 
@@ -2502,6 +2777,23 @@ export class TransactionEntryComponent implements OnInit, OnDestroy {
         return;
       }
 
+      // Share redemption via linked-account transfer: DR=Share account, CR=its linked savings
+      // account. A Share account can never be debited by a plain ledger transfer (no such Fineract
+      // command exists) — so this exact one-DR/one-CR shape is routed to submitShareRedemptionTransfer()
+      // instead, which submits a governed Share Withdrawal Request through the same maker-checker
+      // table as the dedicated screen; approval both redeems the shares and settles the linked account.
+      const shareDrRows = drRows.filter((r) => r.acTyp === 'SHR');
+      if (shareDrRows.length > 0) {
+        if (drRows.length !== 1 || crRows.length !== 1) {
+          this.showAlert('error', 'Unsupported Share Transfer', [
+            'A Share redemption transfer supports exactly one DR row (the Share account) and one CR row (its linked savings account).'
+          ]);
+          return;
+        }
+        this.submitShareRedemptionTransfer(shareDrRows[0], crRows[0]);
+        return;
+      }
+
       // Bank transfer: only savings (SD) or current (CA/CB) accounts allowed
       const allowedTypes = new Set([
         'SD',
@@ -3004,6 +3296,24 @@ export class TransactionEntryComponent implements OnInit, OnDestroy {
     const accountId = this.accountDetails.id;
     const cfg = this.accountTypeConfig(row.acTyp);
 
+    // Share accounts must never go through this generic Deposit/Withdrawal Slip flow — both
+    // buildDepositPayload() and buildWithdrawalPayload() hardcode accountType: 'SAVINGS' and send
+    // savingsAccountId: this.accountDetails.id, which for a Share account is the SHARE account's
+    // own numeric id, not a real savings account id. Approving that request would call
+    // savingsAccountWithdrawal/Deposit against whatever savings account happens to share that same
+    // numeric id — a completely unrelated account. Share purchase/redemption must go through the
+    // dedicated Buy Shares / Share Withdrawal Request screens, which carry the correct governance
+    // (resolution number, meeting date, minimum-tenure and linked-loan checks).
+    if (row.acTyp === 'SHR') {
+      this.showAlert('error', 'Not Supported for Share Accounts', [
+        isDeposit
+          ? 'Share purchases must be made from the Buy Shares screen on the Share Account itself.'
+          : 'Share withdrawal (redeem shares) must be submitted from "New Share Withdrawal Request" in the Clerk Dashboard.',
+        'This generic Deposit/Withdrawal Slip does not carry the Board Resolution Number or the governance checks required for shares.'
+      ]);
+      return;
+    }
+
     // GL withdrawal → direct journal entry (no maker-checker)
     // GL deposit → falls through to maker-checker block below
     if (row.acTyp === 'GL' && !isDeposit) {

src/app/clients/client-stepper/client-family-members-step/client-family-member-dialog/client-family-member-dialog.component.html

@@ -139,6 +139,21 @@
             <span class="fm-readonly-value">{{ familyMemberForm.get('remarks')?.value }}</span>
           </div>
         }
+        @if (isSpouse && familyMemberForm.get('children')?.value?.length > 0) {
+          <div class="fm-readonly-remarks">
+            <span class="fm-readonly-label">Children</span>
+            <div class="fm-children-list">
+              @for (child of familyMemberForm.get('children')?.value; track $index) {
+                <div class="fm-child-item" style="font-size: 13px; color: #555; margin-top: 4px">
+                  <span>{{ child.fullName }}</span>
+                  @if (child.dateOfBirth) {
+                    <span> · DOB: {{ child.dateOfBirth | date: 'dd MMM yyyy' }}</span>
+                  }
+                </div>
+              }
+            </div>
+          </div>
+        }
       }
 
       <!-- ═══ ADD / EDIT MODE ═══ -->
@@ -447,6 +462,25 @@
           <mat-label>Remarks</mat-label>
           <textarea matInput formControlName="remarks" rows="2"></textarea>
         </mat-form-field>
+
+        <!-- Children Section -->
+        @if (isSpouse) {
+          <div class="fm-section-label" style="margin-top: 16px">Children</div>
+          <div class="fm-checkbox-row" style="display: flex; align-items: center; justify-content: space-between">
+            <mat-checkbox formControlName="hasChildren">Does this family member have a child/children?</mat-checkbox>
+            @if (familyMemberForm.get('hasChildren')?.value) {
+              <button
+                mat-stroked-button
+                type="button"
+                color="primary"
+                (click)="openChildrenDialog()"
+                style="margin-left: 16px"
+              >
+                <mat-icon>edit</mat-icon> Edit Children Details ({{ children.length }})
+              </button>
+            }
+          </div>
+        }
       }
     </form>
   </mat-dialog-content>

src/app/clients/client-stepper/client-family-members-step/client-family-member-dialog/client-family-member-dialog.component.ts

@@ -17,7 +17,7 @@ import {
   MatDialogClose,
   MatDialogContent
 } from '@angular/material/dialog';
-import { UntypedFormGroup, UntypedFormBuilder, Validators } from '@angular/forms';
+import { UntypedFormGroup, UntypedFormBuilder, UntypedFormArray, Validators } from '@angular/forms';
 import { SettingsService } from 'app/settings/settings.service';
 import { Dates } from 'app/core/utils/dates';
 import { ClientsService } from 'app/clients/clients.service';
@@ -58,6 +58,8 @@ export class ClientFamilyMemberDialogComponent implements OnInit {
   private dialog = inject(MatDialog);
 
   maxDate = new Date();
+
+  hasChildrenChecked = false;
   familyMemberForm: UntypedFormGroup;
 
   /** Client search */
@@ -197,6 +199,32 @@ export class ClientFamilyMemberDialogComponent implements OnInit {
         // Re-fetch linked client details (profile, signature, KYC status)
         this.fetchLinkedClientData(m.linkedClientId.toString());
       }
+      if (m.children && m.children.length > 0) {
+        this.hasChildrenChecked = true;
+        this.familyMemberForm.patchValue({ hasChildren: true });
+        m.children.forEach((child: any) => {
+          this.children.push(
+            this.formBuilder.group({
+              id: [child.id],
+              fullName: [
+                child.fullName,
+                Validators.required
+              ],
+              genderId: [
+                child.genderId,
+                Validators.required
+              ],
+              dateOfBirth: [child.dateOfBirth ? new Date(child.dateOfBirth) : ''],
+              nationality: [child.nationality || 'INDIAN'],
+              aadhaarNumber: [child.aadhaarNumber || ''],
+              panNumber: [
+                child.panNumber || '',
+                Validators.pattern(/^[A-Z]{5}[0-9]{4}[A-Z]{1}$/)
+              ]
+            })
+          );
+        });
+      }
       if (this.isViewMode) {
         this.familyMemberForm.disable();
       }
@@ -225,8 +253,102 @@ export class ClientFamilyMemberDialogComponent implements OnInit {
       isAlive: [true],
       marriageDate: [''],
       marriageAuthority: [''],
-      linkedClientId: ['']
+      linkedClientId: [''],
+      hasChildren: [false],
+      children: this.formBuilder.array([])
     });
+
+    this.familyMemberForm.get('hasChildren')?.valueChanges.subscribe((value) => {
+      if (value && !this.hasChildrenChecked) {
+        this.openChildrenDialog();
+      } else if (!value) {
+        this.hasChildrenChecked = false;
+        this.children.clear();
+      }
+    });
+  }
+
+  get children(): UntypedFormArray {
+    return this.familyMemberForm.get('children') as UntypedFormArray;
+  }
+
+  async openChildrenDialog() {
+    // Dynamically import the dialog to avoid a circular dependency between the two dialogs.
+    const { ClientFamilyMemberChildDialogComponent } =
+      await import('../client-family-member-child-dialog/client-family-member-child-dialog.component');
+
+    const dialogRef = this.dialog.open(ClientFamilyMemberChildDialogComponent, {
+      data: {
+        children: this.children.value,
+        genderIdOptions: this.data.options.genderIdOptions
+      },
+      width: '500px'
+    });
+
+    dialogRef.afterClosed().subscribe((result: any[]) => {
+      if (result) {
+        this.children.clear();
+        result.forEach((child) => {
+          this.children.push(
+            this.formBuilder.group({
+              id: [child.id],
+              fullName: [
+                child.fullName,
+                Validators.required
+              ],
+              genderId: [
+                child.genderId,
+                Validators.required
+              ],
+              dateOfBirth: [child.dateOfBirth],
+              nationality: [child.nationality || 'INDIAN'],
+              aadhaarNumber: [child.aadhaarNumber || ''],
+              panNumber: [
+                child.panNumber || '',
+                Validators.pattern(/^[A-Z]{5}[0-9]{4}[A-Z]{1}$/)
+              ]
+            })
+          );
+        });
+        this.hasChildrenChecked = true;
+        this.familyMemberForm.patchValue({ hasChildren: true }, { emitEvent: false });
+      } else if (this.children.length === 0) {
+        this.hasChildrenChecked = false;
+        this.familyMemberForm.patchValue({ hasChildren: false }, { emitEvent: false });
+      }
+    });
+  }
+
+  createChildFormGroup(): UntypedFormGroup {
+    return this.formBuilder.group({
+      id: [''],
+      fullName: [
+        '',
+        Validators.required
+      ],
+      genderId: [
+        '',
+        Validators.required
+      ],
+      dateOfBirth: [''],
+      nationality: ['INDIAN'],
+      aadhaarNumber: [''],
+      panNumber: [
+        '',
+        Validators.pattern(/^[A-Z]{5}[0-9]{4}[A-Z]{1}$/)
+      ]
+    });
+  }
+
+  addChild(): void {
+    this.children.push(this.createChildFormGroup());
+  }
+
+  removeChild(index: number): void {
+    this.children.removeAt(index);
+    if (this.children.length === 0) {
+      this.familyMemberForm.patchValue({ hasChildren: false });
+    }
   }
 
   /** Handle marriage certificate file selection */
@@ -481,6 +603,25 @@ export class ClientFamilyMemberDialogComponent implements OnInit {
       member._linkedClient = this.selectedClient;
     }
 
+    // Format children dates
+    if (this.isSpouse && member.children && member.children.length > 0) {
+      member.children = member.children.map((child: any) => {
+        const c = { ...child };
+        if (c.dateOfBirth instanceof Date) {
+          c.dateOfBirth = this.dateUtils.formatDate(c.dateOfBirth, dateFormat);
+        } else if (!c.dateOfBirth) {
+          delete c.dateOfBirth;
+        }
+        if (c.panNumber) {
+          c.panNumber = c.panNumber.toUpperCase();
+        }
+        return c;
+      });
+    } else {
+      delete member.children;
+    }
+    delete member.hasChildren;
+
     // Attach marriage certificate file if present
     if (this.marriageCertFile) {
       member._marriageCertFile = this.marriageCertFile;

src/app/clients/client-stepper/client-general-step/client-general-step.component.ts

@@ -966,11 +966,39 @@ export class ClientGeneralStepComponent implements OnInit, OnDestroy, OnChanges
 
     this.linkMonthlyAnnual('monthlyIncome', 'annualIncome');
     this.linkMonthlyAnnual('monthlyTurnover', 'annualTurnover');
+    this.linkIncomeToTurnover();
   }
 
-  /** Guards the Monthly/Annual and Income/Turnover auto-sync subscriptions below — set this to
-   *  true while programmatically writing both fields of a pair to avoid a feedback loop. */
-  private suppressMonthlyAnnualLink = false;
+  /**
+   * Auto-calculates turnover based on income (doubling monthly income for monthly turnover,
+   * and annual income for annual/yearly turnover).
+   */
+  private linkIncomeToTurnover(): void {
+    const monthlyIncome = this.createClientForm.get('monthlyIncome');
+    const monthlyTurnover = this.createClientForm.get('monthlyTurnover');
+    const annualIncome = this.createClientForm.get('annualIncome');
+    const annualTurnover = this.createClientForm.get('annualTurnover');
+
+    if (monthlyIncome && monthlyTurnover) {
+      monthlyIncome.valueChanges.subscribe((value) => {
+        if (this.suppressMonthlyAnnualLink) {
+          return;
+        }
+        const num = parseFloat(value);
+        monthlyTurnover.setValue(!isNaN(num) && num >= 0 ? this.round2(num * 2) : '', { emitEvent: true });
+      });
+    }
+
+    if (annualIncome && annualTurnover) {
+      annualIncome.valueChanges.subscribe((value) => {
+        if (this.suppressMonthlyAnnualLink) {
+          return;
+        }
+        const num = parseFloat(value);
+        annualTurnover.setValue(!isNaN(num) && num >= 0 ? this.round2(num * 2) : '', { emitEvent: true });
+      });
+    }
+  }
 
   /**
    * Keeps a Monthly/Annual pair of amount fields in sync at a 12x ratio — typing into either

src/app/clients/client-stepper/client-kyc-step/client-kyc-step.component.html

@@ -723,6 +723,53 @@
         <span>PAN verification requires client to be created first. Complete General tab and click Next to save.</span>
       </div>
     }
+
+    <!-- KYC Exception Flag -->
+    <div
+      class="exception-flag-box"
+      style="
+        margin-top: 20px;
+        padding: 16px;
+        border: 1px solid #f59e0b;
+        background: #fffbeb;
+        border-radius: 8px;
+        clear: both;
+      "
+    >
+      <h5
+        style="
+          margin: 0 0 12px 0;
+          font-size: 14px;
+          font-weight: 600;
+          color: #b45309;
+          display: flex;
+          align-items: center;
+          gap: 8px;
+        "
+      >
+        <fa-icon icon="exclamation-triangle"></fa-icon>
+        KYC Exception Flag
+      </h5>
+      <div style="display: flex; align-items: center; gap: 20px; flex-wrap: wrap">
+        <mat-checkbox formControlName="isException">Mark as KYC Exception</mat-checkbox>
+
+        @if (kycForm.get('isException')?.value) {
+          <mat-form-field appearance="outline" style="flex: 1; min-width: 280px; margin-bottom: -1.25em">
+            <mat-label>Exception Reasons</mat-label>
+            <mat-select formControlName="exceptionReason" multiple>
+              @if (!isNonIndividual) {
+                <mat-option value="PAN Card Verification Failed">PAN Card Verification Failed</mat-option>
+                <mat-option value="Aadhaar Verification Failed">Aadhaar Verification Failed</mat-option>
+              } @else {
+                <mat-option value="Enterprise PAN Verification Failed">Enterprise PAN Verification Failed</mat-option>
+                <mat-option value="GSTIN Verification Failed">GSTIN Verification Failed</mat-option>
+                <mat-option value="CIN Verification Failed">CIN Verification Failed</mat-option>
+              }
+            </mat-select>
+          </mat-form-field>
+        }
+      </div>
+    </div>
   </div>
 
   <!-- ═══ SECTION: KYC Document Management ═══ -->

src/app/clients/client-stepper/client-kyc-step/client-kyc-step.component.ts

@@ -29,6 +29,7 @@ import { ClientsService } from '../../clients.service';
 import { SettingsService } from 'app/settings/settings.service';
 import { Dates } from 'app/core/utils/dates';
 import { ProofType, normalizeProofType, groupProofsByCategory } from '../../shared/kyc-proof-types';
+import { deriveKycExceptionFields } from '../../kyc-exception.util';
 import { KycUploadHelperService } from '../../shared/kyc-upload-helper.service';
 import { CaptureImageDialogComponent } from '../../clients-view/custom-dialogs/capture-image-dialog/capture-image-dialog.component';
 import { DrawSignatureDialogComponent } from '../../clients-view/custom-dialogs/draw-signature-dialog/draw-signature-dialog.component';
@@ -152,7 +153,8 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
     kycDocumentName: 'KYC Document Type',
     kycDocumentNumber: 'KYC Document Number',
     amlCheckStatus: 'AML Check Status',
-    bannedEntityMatch: 'Banned Entity List Match'
+    bannedEntityMatch: 'Banned Entity List Match',
+    remarks: 'Reason for Re-edit'
   };
 
   /** Names every currently-invalid `kycForm` control (required-but-empty, or an entered value
@@ -274,6 +276,14 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
   riskCalculationReason = '';
   showRiskRulesTable = false;
 
+  /**
+   * Exception state as last read back from the server. Needed to tell "this client never had an
+   * exception" from "this client had one and has now cleared it" — only the latter should be
+   * stamped resolved and surface in the Resolved tab.
+   */
+  persistedIsException = false;
+  persistedExceptionReason: string | null = null;
+
   /** PAN verification */
   panVerifyStatus: 'NONE' | 'VERIFIED' | 'FAILED' = 'NONE';
   panVerifying = false;
@@ -423,8 +433,8 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
     aadhaarNumber: [
       '',
       [
-        Validators.pattern(/^\d{12}$/),
-        Validators.maxLength(12)
+        Validators.pattern(/^(\d{12}|[X•*\s\d]{12,14})$/),
+        Validators.maxLength(14)
       ]
     ],
     panAadhaarSeedingStatus: [''],
@@ -468,6 +478,8 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
     allowRiskOverride: [false],
     allowAmlOverride: [false],
     remarks: [''],
+    isException: [false],
+    exceptionReason: [[]],
     amlCheckStatus: [
       'CLEAR',
       Validators.required
@@ -610,8 +622,12 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
       dormantFlag: 'ACTIVE',
       accountStatus: 'ACTIVE',
       form60Type: 'FORM_60',
-      form15Type: '15G'
+      form15Type: '15G',
+      isException: false,
+      exceptionReason: []
     });
+    this.persistedIsException = false;
+    this.persistedExceptionReason = null;
     this.kycId = '';
     this.kycLoaded = false;
     this.kycStatus = 0;
@@ -942,8 +958,18 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
             form60Date: parseDate(data.form60Date),
             form15Applicable: data.form15Applicable || false,
             form15Type: data.form15Type || '15G',
-            form15FY: data.form15FY || ''
+            form15FY: data.form15FY || '',
+            isException: data.isException || false,
+            exceptionReason: data.exceptionReason ? data.exceptionReason.split(', ') : []
           });
+          // Set remarks as required if KYC is verified
+          if (this.isKycVerified) {
+            this.kycForm.get('remarks')?.setValidators(Validators.required);
+            this.kycForm.get('remarks')?.updateValueAndValidity();
+            this.kycForm.get('remarks')?.markAsTouched(); // Force red underline so user knows it's blocking
+          }
+          this.persistedIsException = data.isException === true;
+          this.persistedExceptionReason = data.exceptionReason || null;
           // Sync chip-picker selection with the prefilled document name
           if (data.kycDocumentName) {
             this.selectedKycDoc = this.kycDocProofs.find((p) => p.name === data.kycDocumentName) || null;
@@ -1843,7 +1869,23 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
       form15Applicable: v.form15Applicable || false,
       form15Type: v.form15Type || null,
       form15FY: v.form15FY || null,
-      remarks: v.remarks || null
+      remarks: v.remarks || null,
+      // Exception state is DERIVED from verification status, not from a checkbox — an unverified
+      // or blank PAN/Aadhaar is an exception by definition, so the officer cannot forget to flag
+      // it. See deriveKycExceptionFields() for the raise / narrow / close rules.
+      ...deriveKycExceptionFields({
+        panVerified: this.isNonIndividual
+          ? this.entPanVerifyStatus === 'VERIFIED'
+          : this.panVerifyStatus === 'VERIFIED',
+        aadhaarVerified: this.aadhaarVerifyStatus === 'VERIFIED',
+        // Non-individual clients submit a dummy masked Aadhaar, so checking it would saddle every
+        // company with a permanent exception.
+        aadhaarApplicable: !this.isNonIndividual,
+        hadException: this.persistedIsException,
+        previousReason: this.persistedExceptionReason,
+        manualReasons: Array.isArray(v.exceptionReason) ? v.exceptionReason : [],
+        todayFormatted: this.dateUtils.formatDate(new Date(), dateFormat)
+      })
     };
   }
 
@@ -1856,7 +1898,8 @@ export class ClientKycStepComponent implements OnInit, OnChanges, OnDestroy {
       v.enterprisePan ||
       v.cinNumber ||
       v.kycDocumentName ||
-      v.form15Applicable
+      v.form15Applicable ||
+      v.isException
     );
   }
 

src/app/clients/clients-routing.module.ts

@@ -60,6 +60,7 @@ import { ClientCollateralResolver } from './common-resolvers/client-collateral.r
 import { KycTabComponent } from './clients-view/kyc-tab/kyc-tab.component';
 import { CkycTabComponent } from './clients-view/ckyc-tab/ckyc-tab.component';
 import { Form60TabComponent } from './clients-view/form60-tab/form60-tab.component';
+import { Form121TabComponent } from './clients-view/form121-tab/form121-tab.component';
 import { EntityClassificationTabComponent } from './clients-view/entity-classification-tab/entity-classification-tab.component';
 import { familyAllowedGuard, nomineeAllowedGuard } from './utils/family-nominee.guard';
 
@@ -193,6 +194,11 @@ const routes: Routes = [
               component: Form60TabComponent,
               data: { title: 'Form 97', breadcrumb: 'Form 97', routeParamBreadcrumb: false }
             },
+            {
+              path: 'form121',
+              component: Form121TabComponent,
+              data: { title: 'Form 121 / TDS', breadcrumb: 'Form 121 / TDS', routeParamBreadcrumb: false }
+            },
             {
               path: 'documents',
               component: DocumentsTabComponent,

src/app/clients/clients-view/clients-view.component.html

@@ -545,6 +545,15 @@
       >
         <i class="fa fa-file-text cv-tab-icon"></i> {{ 'labels.inputs.Form 60' | translate }}
       </a>
+      <a
+        mat-tab-link
+        [routerLink]="['./form121']"
+        routerLinkActive
+        #form121="routerLinkActive"
+        [active]="form121.isActive"
+      >
+        <i class="fa fa-percent cv-tab-icon"></i> Form 121 / TDS
+      </a>
       <a
         mat-tab-link
         [routerLink]="['./documents']"

src/app/clients/clients-view/kyc-tab/kyc-tab.component.html

@@ -42,6 +42,32 @@
 
     <!-- KYC Summary (read-only when not in edit mode) -->
     @if (!isEditMode && kycData) {
+      @if (kycData.isException && !kycData.exceptionResolved) {
+        <div
+          class="kyc-exception-banner"
+          style="
+            background: #fef3c7;
+            border: 1px solid #f59e0b;
+            border-radius: 8px;
+            padding: 16px;
+            margin-bottom: 20px;
+            display: flex;
+            align-items: flex-start;
+            gap: 12px;
+          "
+        >
+          <mat-icon style="color: #d97706; margin-top: 2px">warning</mat-icon>
+          <div>
+            <strong style="color: #92400e; font-size: 14px">KYC Exception Active</strong>
+            <p style="color: #b45309; font-size: 13px; margin: 4px 0 0 0">
+              Account is open under a temporary KYC Exception. Reason:
+              <strong>{{ kycData.exceptionReason || 'Other' }}</strong
+              >. Please contact the customer and complete verification as soon as possible.
+            </p>
+          </div>
+        </div>
+      }
+
       <!-- Verification Table -->
       <div class="kv-table">
         <div class="kv-table__header">
@@ -740,6 +766,32 @@
                 </mat-select>
               </mat-form-field>
 
+              <!-- KYC Exception Flag -->
+              <div
+                class="full-span exception-controls-row"
+                style="display: flex; align-items: center; gap: 20px; margin-bottom: 12px; flex-wrap: wrap"
+              >
+                <mat-checkbox formControlName="isException" style="margin-top: 8px">Mark as KYC Exception</mat-checkbox>
+
+                @if (kycForm.get('isException')?.value) {
+                  <mat-form-field appearance="outline" style="flex: 1; min-width: 250px">
+                    <mat-label>Exception Reasons</mat-label>
+                    <mat-select formControlName="exceptionReason" multiple>
+                      @if (!isNonIndividual) {
+                        <mat-option value="PAN Card Verification Failed">PAN Card Verification Failed</mat-option>
+                        <mat-option value="Aadhaar Verification Failed">Aadhaar Verification Failed</mat-option>
+                      } @else {
+                        <mat-option value="Enterprise PAN Verification Failed"
+                          >Enterprise PAN Verification Failed</mat-option
+                        >
+                        <mat-option value="GSTIN Verification Failed">GSTIN Verification Failed</mat-option>
+                        <mat-option value="CIN Verification Failed">CIN Verification Failed</mat-option>
+                      }
+                    </mat-select>
+                  </mat-form-field>
+                }
+              </div>
+
               <!-- Remarks -->
               <mat-form-field appearance="outline" class="full-span">
                 <mat-label>{{ 'labels.inputs.Remarks' | translate }}</mat-label>

src/app/clients/clients-view/kyc-tab/kyc-tab.component.ts

@@ -14,6 +14,7 @@ import { catchError, of, Subject, takeUntil } from 'rxjs';
 
 /** Custom Services */
 import { ClientsService } from '../../clients.service';
+import { deriveKycExceptionFields } from '../../kyc-exception.util';
 import { Dates } from 'app/core/utils/dates';
 import { jsPDF } from 'jspdf';
 import { MatIcon } from '@angular/material/icon';
@@ -121,7 +122,9 @@ export class KycTabComponent implements OnInit, OnDestroy {
       '',
       [Validators.pattern(/^[0-9]{2}[A-Z]{5}[0-9]{4}[A-Z]{1}[1-9A-Z]{1}Z[0-9A-Z]{1}$/)]
     ],
-    remarks: ['']
+    remarks: [''],
+    isException: [false],
+    exceptionReason: [[]]
   });
 
   ngOnInit(): void {
@@ -157,7 +160,9 @@ export class KycTabComponent implements OnInit, OnDestroy {
             // the full 12-digit number to re-verify, so don't pre-fill.
             aadhaarNumber: '',
             gstinNumber: data.gstinNumber || '',
-            remarks: data.remarks || ''
+            remarks: data.remarks || '',
+            isException: data.isException || false,
+            exceptionReason: data.exceptionReason ? data.exceptionReason.split(', ') : []
           });
         }
       });
@@ -195,6 +200,28 @@ export class KycTabComponent implements OnInit, OnDestroy {
     }
   }
 
+  /**
+   * Exception columns derived from verification status — see `deriveKycExceptionFields()`.
+   *
+   * A field counts as verified if it was verified in this session OR is already verified on the
+   * stored record; either way the customer has cleared that check. Verifying one of two
+   * outstanding items narrows the exception to the remaining one rather than closing it.
+   */
+  private buildExceptionFields() {
+    const panVerified = this.verificationStatus.pan === 'VERIFIED' || this.kycData?.panVerified === true;
+    const aadhaarVerified = this.verificationStatus.aadhaar === 'VERIFIED' || this.kycData?.aadhaarVerified === true;
+
+    return deriveKycExceptionFields({
+      panVerified,
+      aadhaarVerified,
+      aadhaarApplicable: !this.isNonIndividual,
+      hadException: this.kycData?.isException === true,
+      previousReason: this.kycData?.exceptionReason || null,
+      manualReasons: Array.isArray(this.kycForm.value.exceptionReason) ? this.kycForm.value.exceptionReason : [],
+      todayFormatted: this.dateUtils.formatDate(new Date(), 'dd MMMM yyyy')
+    });
+  }
+
   saveKyc(): void {
     if (this.kycForm.invalid) {
       return;
@@ -210,7 +237,10 @@ export class KycTabComponent implements OnInit, OnDestroy {
       panNumber: this.kycForm.value.panNumber || null,
       aadhaarNumberMasked: aadhaarMasked,
       gstinNumber: this.kycForm.value.gstinNumber || null,
-      remarks: this.kycForm.value.remarks || null
+      remarks: this.kycForm.value.remarks || null,
+      // dateFormat is required so the backend can parse exceptionResolvedOn when an exception closes.
+      dateFormat: 'dd MMMM yyyy',
+      ...this.buildExceptionFields()
     };
 
     if (!this.kycId) {
@@ -244,6 +274,38 @@ export class KycTabComponent implements OnInit, OnDestroy {
     });
   }
 
+  private saveKycBeforeVerify(callback: () => void, field: 'pan' | 'aadhaar' | 'gstin'): void {
+    if (this.isEditMode) {
+      const aadhaarRaw = this.kycForm.value.aadhaarNumber || '';
+      const aadhaarMasked = aadhaarRaw.length === 12 ? 'XXXXXXXX' + aadhaarRaw.slice(-4) : aadhaarRaw || null;
+      const payload: any = {
+        locale: 'en',
+        panNumber: this.kycForm.value.panNumber || null,
+        aadhaarNumberMasked: aadhaarMasked,
+        gstinNumber: this.kycForm.value.gstinNumber || null,
+        remarks: this.kycForm.value.remarks || null,
+        riskCategory: this.kycForm.value.riskCategory || 1,
+        dateFormat: 'dd MMMM yyyy',
+        ...this.buildExceptionFields()
+      };
+
+      this.clientsService.updateClientKyc(this.clientId, this.kycId, payload).subscribe({
+        next: () => {
+          this.loadKycData();
+          callback();
+        },
+        error: (err: any) => {
+          this.verifying[field] = false;
+          this.verificationStatus[field] = 'FAILED';
+          this.verificationError[field] =
+            err?.error?.defaultUserMessage || `Failed to update ${field.toUpperCase()} number before verification.`;
+        }
+      });
+    } else {
+      callback();
+    }
+  }
+
   verifyPAN(): void {
     if (!this.kycId) {
       this.verificationError.pan = 'KYC record not found. Save KYC details first.';
@@ -254,31 +316,33 @@ export class KycTabComponent implements OnInit, OnDestroy {
     this.verificationError.pan = null;
     this.verificationDetails.pan = null;
 
-    this.clientsService
-      .verifyPAN(this.clientId, this.kycId)
-      .pipe(takeUntil(this.destroy$))
-      .subscribe({
-        next: (response: any) => {
-          this.verifying.pan = false;
-          if (response?.changes?.panVerified) {
-            this.verificationStatus.pan = 'VERIFIED';
-            this.verificationDetails.pan = response.changes;
-            this.loadKycData();
-          } else {
+    this.saveKycBeforeVerify(() => {
+      this.clientsService
+        .verifyPAN(this.clientId, this.kycId)
+        .pipe(takeUntil(this.destroy$))
+        .subscribe({
+          next: (response: any) => {
+            this.verifying.pan = false;
+            if (response?.changes?.panVerified) {
+              this.verificationStatus.pan = 'VERIFIED';
+              this.verificationDetails.pan = response.changes;
+              this.loadKycData();
+            } else {
+              this.verificationStatus.pan = 'FAILED';
+              this.verificationError.pan = 'PAN verification failed.';
+            }
+          },
+          error: (err: any) => {
+            this.verifying.pan = false;
             this.verificationStatus.pan = 'FAILED';
-            this.verificationError.pan = 'PAN verification failed.';
+            this.verificationError.pan =
+              err?.error?.developerMessage ||
+              err?.error?.defaultUserMessage ||
+              err?.message ||
+              'PAN verification failed. Please try again.';
           }
-        },
-        error: (err: any) => {
-          this.verifying.pan = false;
-          this.verificationStatus.pan = 'FAILED';
-          this.verificationError.pan =
-            err?.error?.developerMessage ||
-            err?.error?.defaultUserMessage ||
-            err?.message ||
-            'PAN verification failed. Please try again.';
-        }
-      });
+        });
+    }, 'pan');
   }
 
   /** Show Aadhaar input in summary view for re-verification */
@@ -305,31 +369,33 @@ export class KycTabComponent implements OnInit, OnDestroy {
     this.aadhaarOtpSent = false;
     this.aadhaarOtp = '';
 
-    this.clientsService
-      .sendAadhaarOtp(this.clientId, this.kycId, aadhaar)
-      .pipe(takeUntil(this.destroy$))
-      .subscribe({
-        next: (response: any) => {
-          this.verifying.aadhaar = false;
-          const refNumber =
-            response?.changes?.aadhaarRefNumber ||
-            response?.aadhaarRefNumber ||
-            response?.changes?.referenceNumber ||
-            response?.resourceId;
-          this.aadhaarOtpSent = true;
-          this.aadhaarOtpReferenceId = refNumber || null;
-          this.verificationStatus.aadhaar = 'PENDING';
-        },
-        error: (err: any) => {
-          this.verifying.aadhaar = false;
-          this.verificationStatus.aadhaar = 'FAILED';
-          this.verificationError.aadhaar =
-            err?.error?.developerMessage ||
-            err?.error?.defaultUserMessage ||
-            err?.message ||
-            'Failed to send OTP. Please try again.';
-        }
-      });
+    this.saveKycBeforeVerify(() => {
+      this.clientsService
+        .sendAadhaarOtp(this.clientId, this.kycId, aadhaar)
+        .pipe(takeUntil(this.destroy$))
+        .subscribe({
+          next: (response: any) => {
+            this.verifying.aadhaar = false;
+            const refNumber =
+              response?.changes?.aadhaarRefNumber ||
+              response?.aadhaarRefNumber ||
+              response?.changes?.referenceNumber ||
+              response?.resourceId;
+            this.aadhaarOtpSent = true;
+            this.aadhaarOtpReferenceId = refNumber || null;
+            this.verificationStatus.aadhaar = 'PENDING';
+          },
+          error: (err: any) => {
+            this.verifying.aadhaar = false;
+            this.verificationStatus.aadhaar = 'FAILED';
+            this.verificationError.aadhaar =
+              err?.error?.developerMessage ||
+              err?.error?.defaultUserMessage ||
+              err?.message ||
+              'Failed to send OTP. Please try again.';
+          }
+        });
+    }, 'aadhaar');
   }
 
   /** Step 2: Verify OTP entered by user */
@@ -380,31 +446,33 @@ export class KycTabComponent implements OnInit, OnDestroy {
     this.verificationError.gstin = null;
     this.verificationDetails.gstin = null;
 
-    this.clientsService
-      .verifyGSTIN(this.clientId, this.kycId)
-      .pipe(takeUntil(this.destroy$))
-      .subscribe({
-        next: (response: any) => {
-          this.verifying.gstin = false;
-          if (response?.changes?.gstinVerified) {
-            this.verificationStatus.gstin = 'VERIFIED';
-            this.verificationDetails.gstin = response.changes;
-            this.loadKycData();
-          } else {
+    this.saveKycBeforeVerify(() => {
+      this.clientsService
+        .verifyGSTIN(this.clientId, this.kycId)
+        .pipe(takeUntil(this.destroy$))
+        .subscribe({
+          next: (response: any) => {
+            this.verifying.gstin = false;
+            if (response?.changes?.gstinVerified) {
+              this.verificationStatus.gstin = 'VERIFIED';
+              this.verificationDetails.gstin = response.changes;
+              this.loadKycData();
+            } else {
+              this.verificationStatus.gstin = 'FAILED';
+              this.verificationError.gstin = 'GSTIN verification failed.';
+            }
+          },
+          error: (err: any) => {
+            this.verifying.gstin = false;
             this.verificationStatus.gstin = 'FAILED';
-            this.verificationError.gstin = 'GSTIN verification failed.';
+            this.verificationError.gstin =
+              err?.error?.developerMessage ||
+              err?.error?.defaultUserMessage ||
+              err?.message ||
+              'GSTIN verification failed. Please try again.';
           }
-        },
-        error: (err: any) => {
-          this.verifying.gstin = false;
-          this.verificationStatus.gstin = 'FAILED';
-          this.verificationError.gstin =
-            err?.error?.developerMessage ||
-            err?.error?.defaultUserMessage ||
-            err?.message ||
-            'GSTIN verification failed. Please try again.';
-        }
-      });
+        });
+    }, 'gstin');
   }
 
   formatDate(date: any): string {

src/app/clients/clients.module.ts

@@ -62,6 +62,7 @@ import { ClientFamilyMembersStepComponent } from './client-stepper/client-family
 import { ClientPreviewStepComponent } from './client-stepper/client-preview-step/client-preview-step.component';
 import { ClientAddressStepComponent } from './client-stepper/client-address-step/client-address-step.component';
 import { ClientFamilyMemberDialogComponent } from './client-stepper/client-family-members-step/client-family-member-dialog/client-family-member-dialog.component';
+import { ClientFamilyMemberChildDialogComponent } from './client-stepper/client-family-members-step/client-family-member-child-dialog/client-family-member-child-dialog.component';
 import { CaptureImageDialogComponent } from './clients-view/custom-dialogs/capture-image-dialog/capture-image-dialog.component';
 import { AddClientCollateralComponent } from './clients-view/client-actions/add-client-collateral/add-client-collateral.component';
 import { ClientDatatableStepComponent } from './client-stepper/client-datatable-step/client-datatable-step.component';
@@ -127,6 +128,7 @@ import { Form60TabComponent } from './clients-view/form60-tab/form60-tab.compone
     ClientPreviewStepComponent,
     ClientAddressStepComponent,
     ClientFamilyMemberDialogComponent,
+    ClientFamilyMemberChildDialogComponent,
     CaptureImageDialogComponent,
     AddClientCollateralComponent,
     ClientDatatableStepComponent,

src/app/clients/clients.service.ts

@@ -123,6 +123,20 @@ export class ClientsService {
     return this.http.post(`/clients/${clientId}/edit/reject`, { rejectReason: rejectReason || '' });
   }
 
+  /** Fetches the exact email content (subject, body, sentAt, openedAt) for a given pending edit.
+   *  Only populated after the Checker has approved and the send succeeded. */
+  getClientEditEmailPreview(clientId: string | number, pendingEditId: string | number) {
+    return this.http.get<{
+      emailSubject: string | null;
+      emailBody: string | null;
+      emailSent: boolean;
+      emailSentAt: string | null;
+      emailOpenedAt: string | null;
+      emailFrom: string | null;
+      emailTo: string | null;
+    }>(`/clients/${clientId}/edit/${pendingEditId}/email-preview`);
+  }
+
   getClientDataAndTemplate(clientId: string) {
     const httpParams = new HttpParams().set('template', 'true').set('staffInSelectedOfficeOnly', 'true');
     return this.http.get(`/clients/${clientId}`, { params: httpParams });
@@ -958,4 +972,33 @@ export class ClientsService {
   dispatchWelcomeKit(clientId: string | number, data: any): Observable<any> {
     return this.http.post(`/clients/${clientId}/welcomekit`, data);
   }
+
+  updateWelcomeKitStatus(welcomeKitId: number, status: string): Observable<any> {
+    return this.http.put(`/welcomekit/${welcomeKitId}`, { status });
+  }
+
+  getKycExceptions(resolved = false): Observable<any[]> {
+    return this.http.get<any[]>(`/kyc/exceptions?resolved=${resolved}`);
+  }
+
+  /**
+   * Records a KYC-exception outreach attempt against a customer, and — for the SMS, EMAIL and
+   * WHATSAPP channels — actually transmits the notice.
+   *
+   * The destination is resolved server-side from the client record; it is deliberately not part of
+   * this payload, so a tampered request cannot redirect a KYC notice elsewhere.
+   *
+   * Resolves with HTTP 200 even when delivery fails — inspect `deliveryStatus` / `delivered` on the
+   * response rather than assuming success, since the log row is written either way.
+   */
+  saveKycContactLog(
+    clientId: string | number,
+    data: { channel: string; notes: string; officerName?: string }
+  ): Observable<any> {
+    return this.http.post(`/kyc/exceptions/${clientId}/contact-log`, data);
+  }
+
+  getKycContactLog(clientId: string | number): Observable<any[]> {
+    return this.http.get<any[]>(`/kyc/exceptions/${clientId}/contact-log`);
+  }
 }

src/app/clients/create-client/create-client.component.ts

@@ -430,8 +430,22 @@ export class CreateClientComponent {
       }
       this.validationError = '';
       // Save KYC
-      if (this.clientKycStep?.hasKycData && !this.clientKycStep.kycId) {
-        this.clientsService.saveClientKyc(clientId, this.clientKycStep.kycData).subscribe({ error: () => {} });
+      if (this.clientKycStep?.hasKycData) {
+        if (!this.clientKycStep.kycId) {
+          this.clientsService.saveClientKyc(clientId, this.clientKycStep.kycData).subscribe({
+            next: (res: any) => {
+              if (this.clientKycStep) {
+                this.clientKycStep.kycId = res?.resourceId?.toString() || res?.entityId?.toString() || '';
+              }
+            },
+            error: () => {}
+          });
+        } else {
+          const { kycType, ...updatePayload } = this.clientKycStep.kycData;
+          this.clientsService
+            .updateClientKyc(clientId, this.clientKycStep.kycId, updatePayload)
+            .subscribe({ error: () => {} });
+        }
       }
       // Upload photo & signature
       if (this.clientKycStep?.photographFile) {
@@ -696,12 +710,20 @@ export class CreateClientComponent {
     // Persist the KYC document picker selection + uploaded files as a client identifier
     this.saveKycDocProof(clientId);
 
-    // Save KYC only if it wasn't already created during the KYC step
-    if (this.clientKycStep?.hasKycData && !this.clientKycStep.kycId) {
-      this.clientsService.saveClientKyc(clientId, this.clientKycStep.kycData).subscribe({
-        next: () => navigateToClient(),
-        error: () => navigateToClient()
-      });
+    // Save/update KYC to ensure latest exception fields are persisted
+    if (this.clientKycStep?.hasKycData) {
+      if (!this.clientKycStep.kycId) {
+        this.clientsService.saveClientKyc(clientId, this.clientKycStep.kycData).subscribe({
+          next: () => navigateToClient(),
+          error: () => navigateToClient()
+        });
+      } else {
+        const { kycType, ...updatePayload } = this.clientKycStep.kycData;
+        this.clientsService.updateClientKyc(clientId, this.clientKycStep.kycId, updatePayload).subscribe({
+          next: () => navigateToClient(),
+          error: () => navigateToClient()
+        });
+      }
     } else {
       navigateToClient();
     }

src/app/clients/edit-client/edit-client.component.html

@@ -84,14 +84,70 @@
                   <mat-icon>phone_iphone</mat-icon>
                   <span>Mobile Number</span>
                 </div>
+                <div class="contact-verify-panel__exception-row" style="margin-bottom: 12px">
+                  <mat-checkbox
+                    [checked]="oldMobileNotAccessible"
+                    (change)="onOldMobileNotAccessibleToggle($event.checked)"
+                    color="primary"
+                  >
+                    Old mobile number not accessible (lost / deactivated SIM)
+                  </mat-checkbox>
+                </div>
                 <div class="contact-verify-panel__grid">
-                  <mifosx-client-contact-otp-block
-                    [clientId]="clientId"
-                    channel="MOBILE"
-                    [destination]="contactChanges.oldMobile"
-                    label="Old Mobile Number"
-                    (stateChange)="onOldMobileOtpState($event)"
-                  ></mifosx-client-contact-otp-block>
+                  @if (!oldMobileNotAccessible) {
+                    <mifosx-client-contact-otp-block
+                      [clientId]="clientId"
+                      channel="MOBILE"
+                      [destination]="contactChanges.oldMobile"
+                      label="Old Mobile Number"
+                      (stateChange)="onOldMobileOtpState($event)"
+                    ></mifosx-client-contact-otp-block>
+                  } @else {
+                    <div
+                      class="fir-upload-box"
+                      style="padding: 12px; border: 1px dashed #cbd5e1; border-radius: 8px; background: #f8fafc"
+                    >
+                      <div style="font-weight: 500; font-size: 13px; margin-bottom: 6px; color: #475569">
+                        Upload Police Complaint / FIR Copy for Lost Mobile
+                      </div>
+                      <div style="display: flex; align-items: center; gap: 12px">
+                        <input
+                          type="file"
+                          (change)="onFirFileSelected($event)"
+                          accept=".pdf,.jpg,.jpeg,.png"
+                          #firFileInput
+                          hidden
+                        />
+                        <button
+                          mat-stroked-button
+                          type="button"
+                          (click)="firFileInput.click()"
+                          [disabled]="uploadingFir"
+                        >
+                          <mat-icon>upload_file</mat-icon>
+                          {{ firFileName ? firFileName : 'Select FIR Document' }}
+                        </button>
+                        @if (uploadingFir) {
+                          <mat-progress-spinner mode="indeterminate" diameter="20"></mat-progress-spinner>
+                        }
+                        @if (firDocumentId && !uploadingFir) {
+                          <span
+                            style="
+                              color: #16a34a;
+                              font-size: 12px;
+                              font-weight: 500;
+                              display: flex;
+                              align-items: center;
+                              gap: 4px;
+                            "
+                          >
+                            <mat-icon style="font-size: 16px; width: 16px; height: 16px">check_circle</mat-icon> FIR
+                            Uploaded Successfully
+                          </span>
+                        }
+                      </div>
+                    </div>
+                  }
                   <mifosx-client-contact-otp-block
                     [clientId]="clientId"
                     channel="MOBILE"

src/app/clients/edit-client/edit-client.component.ts

@@ -33,6 +33,7 @@ import { ContactOtpBlockComponent, ContactOtpState } from './contact-otp-block/c
 
 import { MatTabsModule } from '@angular/material/tabs';
 import { MatIconModule } from '@angular/material/icon';
+import { MatCheckboxModule } from '@angular/material/checkbox';
 import { MatDivider } from '@angular/material/divider';
 import { FaIconComponent } from '@fortawesome/angular-fontawesome';
 import { MatProgressSpinner } from '@angular/material/progress-spinner';
@@ -51,6 +52,7 @@ import { ORIGINAL_VALUES_PAYLOAD_KEY, buildOriginalValuesSnapshot } from '../sha
     ...STANDALONE_SHARED_IMPORTS,
     MatTabsModule,
     MatIconModule,
+    MatCheckboxModule,
     MatDivider,
     FaIconComponent,
     MatProgressSpinner,
@@ -108,6 +110,13 @@ export class EditClientComponent {
   newMobileOtpId: number | null = null;
   oldMobileVerified = false;
   newMobileVerified = false;
+
+  // FIR exception flow properties for inaccessible old mobile number
+  oldMobileNotAccessible = false;
+  firFileName = '';
+  firDocumentId: number | null = null;
+  uploadingFir = false;
+
   oldEmailOtpId: number | null = null;
   newEmailOtpId: number | null = null;
   oldEmailVerified = false;
@@ -215,11 +224,15 @@ export class EditClientComponent {
     return this.detectSensitiveFieldChanges(this.clientDataAndTemplate);
   }
 
-  /** Whether every OTP block required by the fields that actually changed has been verified. */
+  /** Whether every OTP block required by the fields that actually changed has been verified
+   *  (or the FIR exception has been uploaded in place of old-mobile OTP verification). */
   get contactVerificationComplete(): boolean {
     const changes = this.contactChanges;
-    if (changes.mobileChanged && !(this.oldMobileVerified && this.newMobileVerified)) {
-      return false;
+    if (changes.mobileChanged) {
+      const isOldSatisfied = this.oldMobileNotAccessible ? this.firDocumentId != null : this.oldMobileVerified;
+      if (!isOldSatisfied || !this.newMobileVerified) {
+        return false;
+      }
     }
     if (changes.emailChanged && !(this.oldEmailVerified && this.newEmailVerified)) {
       return false;
@@ -227,6 +240,43 @@ export class EditClientComponent {
     return true;
   }
 
+  /** Toggle the "old mobile not accessible" exception — clears any in-progress old-mobile OTP. */
+  onOldMobileNotAccessibleToggle(checked?: boolean): void {
+    if (checked !== undefined) {
+      this.oldMobileNotAccessible = checked;
+    }
+    if (this.oldMobileNotAccessible) {
+      this.oldMobileOtpId = null;
+      this.oldMobileVerified = false;
+    }
+  }
+
+  /** Upload the FIR / police-complaint copy that substitutes for old-mobile OTP verification. */
+  onFirFileSelected(event: any): void {
+    const file: File = event.target?.files?.[0];
+    if (!file) return;
+    this.firFileName = file.name;
+    this.uploadingFir = true;
+
+    const formData = new FormData();
+    formData.append('file', file);
+    formData.append('name', 'FIR - Lost Mobile Number');
+    formData.append('description', 'FIR police complaint copy for lost mobile number verification exception');
+
+    this.clientsService.uploadClientDocument(this.clientId, formData).subscribe({
+      next: (res: any) => {
+        this.uploadingFir = false;
+        this.firDocumentId = res?.resourceId || res?.id || null;
+        this.snackBar.open('FIR document uploaded successfully', 'Close', { duration: 3000 });
+      },
+      error: () => {
+        this.uploadingFir = false;
+        this.firDocumentId = null;
+        this.snackBar.open('Failed to upload FIR document', 'Close', { duration: 4000 });
+      }
+    });
+  }
+
   onOldMobileOtpState(state: ContactOtpState): void {
     this.oldMobileOtpId = state.otpId;
     this.oldMobileVerified = state.verified;
@@ -254,6 +304,10 @@ export class EditClientComponent {
     this.newMobileOtpId = null;
     this.oldMobileVerified = false;
     this.newMobileVerified = false;
+    this.oldMobileNotAccessible = false;
+    this.firFileName = '';
+    this.firDocumentId = null;
+    this.uploadingFir = false;
     this.oldEmailOtpId = null;
     this.newEmailOtpId = null;
     this.oldEmailVerified = false;
@@ -439,7 +493,11 @@ export class EditClientComponent {
       // email's when BOTH changed in the same save. See the class-level JSDoc above the OTP
       // state fields for the full naming rationale.
       if (changedFields.mobileChanged) {
-        clientData.mobileOldOtpId = this.oldMobileOtpId;
+        if (this.oldMobileNotAccessible && this.firDocumentId) {
+          (clientData as any).oldMobileVerificationExceptionDocumentId = this.firDocumentId;
+        } else {
+          clientData.mobileOldOtpId = this.oldMobileOtpId;
+        }
         clientData.mobileNewOtpId = this.newMobileOtpId;
       }
       if (changedFields.emailChanged) {
@@ -630,16 +688,36 @@ export class EditClientComponent {
 
   private detectSensitiveFieldChanges(originalData: any) {
     const form = this.clientGeneralForm;
+    if (!form || !originalData) {
+      return {
+        nameChanged: false,
+        mobileChanged: false,
+        emailChanged: false,
+        dobChanged: false,
+        oldName: '',
+        newName: '',
+        oldMobile: '',
+        newMobile: '',
+        oldEmail: '',
+        newEmail: '',
+        oldDob: '',
+        newDob: ''
+      };
+    }
+
+    const mobileControl = form.get('mobileNo');
+    const emailControl = form.get('emailAddress');
+
     // Trimmed so browser autofill adding invisible leading/trailing whitespace never reads as
     // a "change" — the masked preview shown in the Verify Contact Change panel only reveals the
     // first couple of characters, so a whitespace-only difference is otherwise invisible to the
     // user and just looks like the panel appeared for no reason. These trimmed-but-original-case
     // values are what get returned/sent as the actual OTP destination and saved value — only the
-    // *comparison* (below) is further case-normalized for email, so we never silently rewrite the
-    // customer's email casing into the saved record or the OTP destination.
-    const newMobile = (form?.get('mobileNo')?.value || '').trim();
-    const newEmail = (form?.get('emailAddress')?.value || '').trim();
-    const newDobRaw = form?.get('dateOfBirth')?.value;
+    // *comparison* (below) is further normalized for mobile/email, so we never silently rewrite the
+    // customer's saved value or the OTP destination.
+    const newMobile = (mobileControl?.value || '').toString().trim();
+    const newEmail = (emailControl?.value || '').toString().trim();
+    const newDobRaw = form.get('dateOfBirth')?.value;
     // Local calendar date, NOT `.toISOString()` — that converts to UTC first, which silently
     // shifts the date by a day in any positive-UTC-offset timezone (e.g. India, UTC+5:30:
     // midnight local on the 15th becomes 18:30 UTC on the 14th). That made this comparison
@@ -647,8 +725,8 @@ export class EditClientComponent {
     // touched the date field, purely because the Date object round-tripped through the picker.
     const newDob = newDobRaw instanceof Date ? this.toLocalDateString(newDobRaw) : newDobRaw || '';
 
-    const oldMobile = (originalData.mobileNo || '').trim();
-    const oldEmail = (originalData.emailAddress || '').trim();
+    const oldMobile = (originalData.mobileNo || '').toString().trim();
+    const oldEmail = (originalData.emailAddress || '').toString().trim();
     const oldDobRaw = originalData.dateOfBirth;
     const oldDob = Array.isArray(oldDobRaw)
       ? `${oldDobRaw[0]}-${String(oldDobRaw[1]).padStart(2, '0')}-${String(oldDobRaw[2]).padStart(2, '0')}`
@@ -681,12 +759,25 @@ export class EditClientComponent {
       fullname: originalData.fullname || ''
     });
 
+    // Normalize phone numbers by stripping non-digit characters (+91 9009009009 -> 9009009009)
+    const normPhone = (val: string) => val.replace(/\D/g, '');
+    const newMobileNorm = normPhone(newMobile);
+    const oldMobileNorm = normPhone(oldMobile);
+
+    // Mobile/Email are considered changed ONLY when the control has been edited (dirty) AND
+    // normalized values differ — otherwise a re-render/reformat of the control by the framework
+    // (never actually touched by the user) would falsely surface the dual-OTP verification panel.
+    const mobileChanged =
+      !!oldMobileNorm && !!newMobileNorm && !!mobileControl?.dirty && newMobileNorm !== oldMobileNorm;
+    // Case-insensitive: emails are not case-sensitive in practice, and comparing raw case
+    // would flag a change (surfacing the dual-OTP panel) even when nothing meaningful changed.
+    const emailChanged =
+      !!oldEmail && !!newEmail && !!emailControl?.dirty && newEmail.toLowerCase() !== oldEmail.toLowerCase();
+
     return {
       nameChanged: newName !== oldName,
-      mobileChanged: newMobile !== oldMobile,
-      // Case-insensitive: emails are not case-sensitive in practice, and comparing raw case
-      // would flag a change (surfacing the dual-OTP panel) even when nothing meaningful changed.
-      emailChanged: newEmail.toLowerCase() !== oldEmail.toLowerCase(),
+      mobileChanged,
+      emailChanged,
       dobChanged: newDob !== oldDob,
       oldName,
       newName,

src/app/core/authentication/authentication.service.ts

@@ -384,14 +384,6 @@ export class AuthenticationService {
     return JSON.parse(this.storage.getItem(this.credentialsStorageKey));
   }
 
-  /** Returns true when the logged-in user is at Head Office rather than a branch login. */
-  isHeadOfficeUser(): boolean {
-    const creds = this.getCredentials();
-    if (!creds) return false;
-    if (creds.officeId === 1) return true;
-    return (creds.officeName || '').toLowerCase().includes('head office');
-  }
-
   /** Returns true when the logged-in user has the "Clerk" role. */
   isClerkUser(): boolean {
     const creds = this.getCredentials();

src/app/core/shell/shell.component.html

@@ -618,6 +618,12 @@
       <button mat-menu-item routerLink="/reports/risk-review" tabindex="0">
         <i class="fa fa-user-shield menu-item-icon"></i> Risk Review Report
       </button>
+      <button mat-menu-item routerLink="/reports/tds-interest" tabindex="0">
+        <i class="fa fa-percent menu-item-icon"></i> Deposit Interest &amp; TDS
+      </button>
+      <button mat-menu-item routerLink="/reports/tds-remittance" tabindex="0">
+        <i class="fa fa-landmark menu-item-icon"></i> TDS Remitted to Government
+      </button>
     </mat-menu>
 
     <!-- Admin Mega Menu — 3-column rectangular panel grouping Setup,
@@ -1629,6 +1635,14 @@
           <button mat-menu-item routerLink="/letter-mgmt/form-15gh" tabindex="0">
             <fa-icon icon="file-signature" class="menu-item-icon" style="color: #15803d"></fa-icon> Form 121
           </button>
+          <button mat-menu-item routerLink="/reports/tds-interest" tabindex="0">
+            <fa-icon icon="percentage" class="menu-item-icon" style="color: #15803d"></fa-icon> Deposit Interest &amp;
+            TDS
+          </button>
+          <button mat-menu-item routerLink="/reports/tds-remittance" tabindex="0">
+            <fa-icon icon="building-columns" class="menu-item-icon" style="color: #15803d"></fa-icon> TDS Remitted to
+            Govt
+          </button>
           <button mat-menu-item routerLink="/letter-mgmt/hypothecation-certificate" tabindex="0">
             <fa-icon icon="file-alt" class="menu-item-icon" style="color: #15803d"></fa-icon>
             Hypothecation Certificate

src/app/core/shell/shell.component.ts

@@ -188,9 +188,9 @@ export class ShellComponent implements OnInit, OnDestroy {
     return this.router.url;
   }
 
-  /** True on the manager's full-screen withdrawal-request review screen. */
+  /** True on the manager's full-screen withdrawal-request (cash or share) review screen. */
   get isWithdrawalReviewUrl(): boolean {
-    return /\/checker-inbox-and-tasks\/withdrawal-requests\/\d+\/review/.test(this.router.url);
+    return /\/checker-inbox-and-tasks\/(share-)?withdrawal-requests\/\d+\/review/.test(this.router.url);
   }
 
   /** ESC key — exit fullscreen at Clerk Dashboard / Election / review screen, restoring full shell header. */

src/app/fiu/fiu.component.html

@@ -295,6 +295,53 @@
           </div>
         </div>
       </div>
+
+      <!-- LIVE: monthly CTR reports (mechanical, threshold-based) -->
+      <div class="fiu-form-meta">
+        <div class="fiu-form-title">
+          <h3>Monthly CTR Reports</h3>
+          <p>
+            Threshold: <strong>&#8377;{{ bank.cashThreshold | number }}</strong> per single txn / connected aggregate
+            per month
+          </p>
+        </div>
+        <div class="fiu-action-group">
+          <input class="fiu-inp" type="month" [(ngModel)]="ctrGenerateMonth" />
+          <button class="fiu-btn fiu-btn-g" *mifosxHasPermission="'REVIEW_AML_ALERT'" (click)="generateCtrReport()">
+            Generate
+          </button>
+        </div>
+      </div>
+      <div class="fiu-tbl-wrap">
+        <table class="fiu-tbl">
+          <thead>
+            <tr>
+              <th>Month</th>
+              <th>Generated On</th>
+              <th class="ta-c">Records</th>
+              <th>Status</th>
+              <th>Submitted On</th>
+            </tr>
+          </thead>
+          <tbody>
+            @for (r of amlCtrReports; track r.id) {
+              <tr>
+                <td>{{ r.reportMonth }}</td>
+                <td>{{ r.generatedOn | date: 'medium' }}</td>
+                <td class="ta-c">{{ r.recordCount }}</td>
+                <td>
+                  <span [class]="amlStatusClass(r.status)">{{ r.status }}</span>
+                </td>
+                <td>{{ r.submittedOn ? (r.submittedOn | date: 'medium') : '—' }}</td>
+              </tr>
+            } @empty {
+              <tr>
+                <td colspan="5" class="fiu-empty">No CTR reports generated yet.</td>
+              </tr>
+            }
+          </tbody>
+        </table>
+      </div>
     </div>
   }
 
@@ -307,6 +354,13 @@
           <h3>Live AML Alerts (Awaiting Triage)</h3>
           <p>Flagged by the monitoring engine for suspicious behavioral patterns — triage and whitelist or escalate</p>
         </div>
+        <select class="fiu-inp" [(ngModel)]="amlAlertStatusFilter" (ngModelChange)="loadAmlAlerts()">
+          <option value="">All statuses</option>
+          <option value="RAISED">Raised</option>
+          <option value="UNDER_REVIEW">Under Review</option>
+          <option value="WHITELISTED">Whitelisted</option>
+          <option value="ESCALATED">Escalated</option>
+        </select>
       </div>
       <div class="fiu-tbl-wrap">
         <table class="fiu-tbl">

src/app/kyc-management/kyc-management.component.html

@@ -29,6 +29,11 @@
       Account Status
       <span class="km-cnt km-cnt--red">34</span>
     </button>
+    <button class="km-itab" [class.active]="activeSection === 'exceptions'" (click)="showSection('exceptions')">
+      <fa-icon icon="exclamation-triangle"></fa-icon>
+      KYC Exceptions
+      <span class="km-cnt km-cnt--amb">{{ exceptionRows.length }}</span>
+    </button>
   </div>
 
   <div class="km-main">
@@ -722,6 +727,284 @@
         </div>
       </div>
     }
+
+    <!-- KYC EXCEPTIONS -->
+    @if (activeSection === 'exceptions') {
+      <div class="km-page">
+        <div class="km-page-head">
+          <span class="km-page-title">KYC Exceptions Dashboard</span>
+          <div class="km-actions">
+            <button class="km-btn km-btn-g" (click)="toast('Exporting exception report...')">
+              <fa-icon icon="download"></fa-icon> Export Exceptions
+            </button>
+          </div>
+        </div>
+
+        <div class="km-stat-row">
+          <div class="km-stat">
+            <div class="km-stat-n" style="color: var(--km-amber)">{{ exceptionRows.length }}</div>
+            <div class="km-stat-l">Pending Exceptions</div>
+            <div class="km-stat-t" style="color: var(--km-amber)">Immediate attention</div>
+          </div>
+          <div class="km-stat">
+            <div class="km-stat-n" style="color: var(--km-red)">
+              {{ notYetContactedCount }}
+            </div>
+            <div class="km-stat-l">Not Yet Contacted</div>
+            <div class="km-stat-t" style="color: var(--km-red)">Action required</div>
+          </div>
+          <div class="km-stat">
+            <div class="km-stat-n" style="color: var(--km-orange)">
+              {{ panMismatchesCount }}
+            </div>
+            <div class="km-stat-l">PAN Mismatches</div>
+            <div class="km-stat-t" style="color: var(--km-orange)">Requires physical review</div>
+          </div>
+          <div class="km-stat">
+            <div class="km-stat-n" style="color: var(--km-blue)">
+              {{ aadhaarFailuresCount }}
+            </div>
+            <div class="km-stat-l">Aadhaar Failures</div>
+            <div class="km-stat-t" style="color: var(--km-blue)">Re-KYC OTP needed</div>
+          </div>
+        </div>
+
+        <div class="km-card km-mt">
+          <!-- Tab Toggle Header -->
+          <div
+            class="km-ch"
+            style="
+              border-bottom: 1px solid var(--km-g200);
+              padding-bottom: 0;
+              display: flex;
+              flex-direction: column;
+              align-items: flex-start;
+              gap: 12px;
+            "
+          >
+            <div style="display: flex; gap: 8px; align-items: center">
+              <div class="km-ci" style="background: #fef3c7; color: #d97706">
+                <fa-icon icon="exclamation-triangle"></fa-icon>
+              </div>
+              <div class="km-ct">Exceptions Register</div>
+            </div>
+
+            <div class="km-inner-nav" style="width: 100%; border: none; margin: 10px 0 0 0; padding: 0; gap: 8px">
+              <button
+                class="km-itab"
+                [class.active]="activeExceptionSubTab === 'pending'"
+                (click)="activeExceptionSubTab = 'pending'"
+                style="padding: 8px 16px; border-radius: 4px; font-weight: 600; font-size: 13px"
+              >
+                <fa-icon icon="clock"></fa-icon>
+                Pending Exceptions ({{ pendingExceptions.length }})
+              </button>
+              <button
+                class="km-itab"
+                [class.active]="activeExceptionSubTab === 'resolved'"
+                (click)="activeExceptionSubTab = 'resolved'"
+                style="padding: 8px 16px; border-radius: 4px; font-weight: 600; font-size: 13px"
+              >
+                <fa-icon icon="check-circle"></fa-icon>
+                Resolved Exceptions ({{ resolvedExceptions.length }})
+              </button>
+            </div>
+          </div>
+
+          <!-- PENDING EXCEPTIONS TAB -->
+          @if (activeExceptionSubTab === 'pending') {
+            @if (pendingExceptions.length === 0) {
+              <div class="km-empty" style="padding: 40px; text-align: center">
+                <div class="km-empty-i">🎉</div>
+                <div style="font-weight: 500; font-size: 16px; margin-top: 12px">All exceptions resolved!</div>
+                <div class="km-empty-s" style="color: var(--km-g500); font-size: 13px; margin-top: 4px">
+                  There are no active client KYC exceptions on record.
+                </div>
+              </div>
+            } @else {
+              <table class="km-tbl">
+                <thead>
+                  <tr>
+                    <th>Client / Account</th>
+                    <th>Branch</th>
+                    <th>Exception Reason &amp; Date</th>
+                    <th>Risk</th>
+                    <th>Contact Status</th>
+                    <th>Contact Logs</th>
+                    <th>Actions</th>
+                  </tr>
+                </thead>
+                <tbody>
+                  @for (c of pendingExceptions; track c.id) {
+                    <tr>
+                      <td>
+                        <div
+                          class="km-an"
+                          [routerLink]="['/clients', c.id, 'kyc']"
+                          style="cursor: pointer; color: var(--km-blue); text-decoration: underline"
+                        >
+                          {{ c.name }}
+                        </div>
+                        <div class="km-ai">{{ c.account }}</div>
+                      </td>
+                      <td>{{ c.contact.branch }}</td>
+                      <td>
+                        <div style="font-weight: 500; color: #b45309">{{ c.exceptionReason }}</div>
+                        <div class="km-small">Opened: {{ c.exceptionDate }}</div>
+                      </td>
+                      <td>
+                        <span class="km-b" [ngClass]="riskClass(c.risk)">{{ c.riskLabel }}</span>
+                      </td>
+                      <td>
+                        @if (c.contactHistory && c.contactHistory.length > 0) {
+                          <span class="km-del d-ok">Contacted</span>
+                          <div class="km-small" style="margin-top: 2px">
+                            Last: {{ c.contactHistory[c.contactHistory.length - 1].date }}
+                          </div>
+                        } @else {
+                          <span class="km-del d-fa">Not Contacted</span>
+                        }
+                      </td>
+                      <td>
+                        @if (c.contactHistory && c.contactHistory.length > 0) {
+                          <div class="contact-logs-list" style="max-height: 80px; overflow-y: auto; font-size: 11px">
+                            @for (log of c.contactHistory; track $index) {
+                              <div style="border-bottom: 1px dashed var(--km-g300); padding: 2px 0">
+                                <strong>{{ log.date }} ({{ log.action }}):</strong> {{ log.notes }}
+                                <em>— {{ log.officer }}</em>
+                                @if (log.platformSent) {
+                                  @if (log.delivered) {
+                                    <span class="km-sent-tag km-sent-ok" [title]="log.deliveryMessage"
+                                      >Sent {{ log.destinationMasked }}</span
+                                    >
+                                  } @else {
+                                    <span class="km-sent-tag km-sent-fail" [title]="log.deliveryMessage">Not sent</span>
+                                  }
+                                }
+                              </div>
+                            }
+                          </div>
+                        } @else {
+                          <span style="color: var(--km-g500); font-size: 11px">No logs recorded</span>
+                        }
+                      </td>
+                      <td>
+                        <div style="display: flex; gap: 8px">
+                          <button
+                            class="km-btn km-btn-ot"
+                            style="border-color: var(--km-blue); color: var(--km-blue)"
+                            [routerLink]="['/clients', c.id, 'kyc']"
+                          >
+                            <fa-icon icon="user-check"></fa-icon> Do KYC
+                          </button>
+                          <button class="km-btn km-btn-ot" (click)="openContactDialog(c)">
+                            <fa-icon icon="phone"></fa-icon> Log Call
+                          </button>
+                        </div>
+                      </td>
+                    </tr>
+                  }
+                </tbody>
+              </table>
+            }
+          }
+
+          <!-- RESOLVED EXCEPTIONS TAB -->
+          @if (activeExceptionSubTab === 'resolved') {
+            @if (resolvedExceptions.length === 0) {
+              <div class="km-empty" style="padding: 40px; text-align: center">
+                <div class="km-empty-i" style="font-size: 32px; filter: grayscale(1)">📋</div>
+                <div style="font-weight: 500; font-size: 16px; margin-top: 12px; color: var(--km-g500)">
+                  No resolved exceptions
+                </div>
+                <div class="km-empty-s" style="color: var(--km-g500); font-size: 13px; margin-top: 4px">
+                  Resolved KYC exceptions will appear here once verification is completed.
+                </div>
+              </div>
+            } @else {
+              <table class="km-tbl">
+                <thead>
+                  <tr>
+                    <th>Client / Account</th>
+                    <th>Branch</th>
+                    <th>Exception Reason &amp; Resolution</th>
+                    <th>Risk</th>
+                    <th>Contact Logs</th>
+                    <th>Status</th>
+                  </tr>
+                </thead>
+                <tbody>
+                  @for (c of resolvedExceptions; track c.id) {
+                    <tr>
+                      <td>
+                        <div
+                          class="km-an"
+                          [routerLink]="['/clients', c.id, 'kyc']"
+                          style="cursor: pointer; color: var(--km-blue); text-decoration: underline"
+                        >
+                          {{ c.name }}
+                        </div>
+                        <div class="km-ai">{{ c.account }}</div>
+                      </td>
+                      <td>{{ c.contact.branch }}</td>
+                      <td>
+                        <div style="font-weight: 500; color: var(--km-g500); text-decoration: line-through">
+                          {{ c.exceptionReason }}
+                        </div>
+                        <div class="km-small">Resolved On: {{ c.exceptionResolvedOn }}</div>
+                      </td>
+                      <td>
+                        <span class="km-b" [ngClass]="riskClass(c.risk)">{{ c.riskLabel }}</span>
+                      </td>
+                      <td>
+                        @if (c.contactHistory && c.contactHistory.length > 0) {
+                          <div class="contact-logs-list" style="max-height: 80px; overflow-y: auto; font-size: 11px">
+                            @for (log of c.contactHistory; track $index) {
+                              <div style="border-bottom: 1px dashed var(--km-g300); padding: 2px 0">
+                                <strong>{{ log.date }} ({{ log.action }}):</strong> {{ log.notes }}
+                                <em>— {{ log.officer }}</em>
+                                @if (log.platformSent) {
+                                  @if (log.delivered) {
+                                    <span class="km-sent-tag km-sent-ok" [title]="log.deliveryMessage"
+                                      >Sent {{ log.destinationMasked }}</span
+                                    >
+                                  } @else {
+                                    <span class="km-sent-tag km-sent-fail" [title]="log.deliveryMessage">Not sent</span>
+                                  }
+                                }
+                              </div>
+                            }
+                          </div>
+                        } @else {
+                          <span style="color: var(--km-g500); font-size: 11px">No logs recorded</span>
+                        }
+                      </td>
+                      <td>
+                        <span
+                          style="
+                            display: inline-flex;
+                            align-items: center;
+                            gap: 4px;
+                            background: #e6f4ea;
+                            color: #137333;
+                            padding: 4px 8px;
+                            border-radius: 4px;
+                            font-weight: 500;
+                            font-size: 12px;
+                          "
+                        >
+                          <fa-icon icon="check-circle"></fa-icon> Exception Resolved
+                        </span>
+                      </td>
+                    </tr>
+                  }
+                </tbody>
+              </table>
+            }
+          }
+        </div>
+      </div>
+    }
   </div>
 
   <!-- CLIENT DETAIL MODAL -->
@@ -1165,6 +1448,251 @@
     </div>
   }
 
+  <!-- LOG CONTACT DIALOG -->
+  @if (contactDialogOpen && current) {
+    <div class="km-overlay" (click)="closeContactDialog()">
+      <div class="km-modal hv-modal" (click)="$event.stopPropagation()">
+        <div class="km-mh">
+          <div class="km-mh-av">{{ current.av }}</div>
+          <div>
+            <div class="km-mh-name">Log Customer Contact</div>
+            <div class="km-mh-meta">{{ current.name }} · {{ current.account }}</div>
+          </div>
+          <div class="km-mclose" (click)="closeContactDialog()">✕</div>
+        </div>
+
+        <div class="km-mbody hv-body">
+          <div class="hv-addr">
+            <div class="hv-addr-label">Customer Contact Info</div>
+            <div class="hv-addr-name">{{ current.name }}</div>
+            <div class="hv-addr-text">
+              <fa-icon icon="mobile-alt" class="vkyc-ic"></fa-icon> {{ current.contact.mobile }}
+            </div>
+            <div class="hv-addr-text">
+              <fa-icon icon="envelope" class="vkyc-ic"></fa-icon> {{ current.contact.email }}
+            </div>
+          </div>
+
+          <div class="hv-row">
+            <label class="hv-label">Contact Channel<span class="hv-req">*</span></label>
+            <select class="hv-input" [(ngModel)]="contactChannel">
+              @for (ch of contactChannels; track ch.value) {
+                <option [value]="ch.value">
+                  {{ ch.label }}{{ ch.sends ? ' — sends a notice now' : ' — record only' }}
+                </option>
+              }
+            </select>
+            @if (selectedChannelSends) {
+              <div class="hv-hint hv-hint-send">
+                <fa-icon icon="paper-plane" class="vkyc-ic"></fa-icon>
+                A KYC notice will be sent to the customer when you save.
+              </div>
+            } @else {
+              <div class="hv-hint">Records an action you already took. Nothing is sent to the customer.</div>
+            }
+            @if (selectedChannelUnavailable) {
+              <div class="hv-hint hv-hint-error">
+                This customer has no {{ selectedChannel?.requires === 'email' ? 'email address' : 'mobile number' }} on
+                file — choose a different channel.
+              </div>
+            }
+          </div>
+
+          <div class="hv-row">
+            <label class="hv-label">KYC Officer Logging<span class="hv-req">*</span></label>
+            <select class="hv-input" [(ngModel)]="contactOfficer">
+              @for (officer of bankOfficers; track officer) {
+                <option [value]="officer">{{ officer }}</option>
+              }
+            </select>
+          </div>
+
+          <div class="hv-row">
+            <label class="hv-label">Summary / Notes<span class="hv-req">*</span></label>
+            <textarea
+              class="hv-input hv-textarea"
+              rows="3"
+              placeholder="Enter details of conversation e.g. Customer promised to visit branch next Tuesday..."
+              [(ngModel)]="contactNotes"
+            ></textarea>
+          </div>
+
+          @if (contactError) {
+            <div class="hv-hint hv-hint-error" role="alert">
+              <fa-icon icon="exclamation-circle" class="vkyc-ic"></fa-icon> {{ contactError }}
+            </div>
+          }
+        </div>
+
+        <div class="hv-footer">
+          <button class="km-btn" [disabled]="contactSaving" (click)="closeContactDialog()">Cancel</button>
+          <button class="km-btn km-btn-t" [disabled]="contactSaveDisabled" (click)="saveContactLog()">
+            {{ contactSaveLabel }}
+          </button>
+        </div>
+      </div>
+    </div>
+  }
+
+  <!-- RESOLVE KYC DIALOG -->
+  @if (resolveDialogOpen && current) {
+    <div class="km-overlay" (click)="closeResolveDialog()">
+      <div class="km-modal hv-modal" (click)="$event.stopPropagation()">
+        <div class="km-mh" style="border-bottom: 2px solid var(--km-green)">
+          <div class="km-mh-av" style="background: var(--km-green)">{{ current.av }}</div>
+          <div>
+            <div class="km-mh-name">Resolve KYC Exception</div>
+            <div class="km-mh-meta">{{ current.name }} · {{ current.account }}</div>
+          </div>
+          <div class="km-mclose" (click)="closeResolveDialog()">✕</div>
+        </div>
+
+        <div class="km-mbody hv-body">
+          <div
+            style="
+              background: #f0fdf4;
+              border: 1px solid #bbf7d0;
+              border-radius: 6px;
+              padding: 12px;
+              margin-bottom: 16px;
+              font-size: 13px;
+              color: #166534;
+            "
+          >
+            <strong>Pending Reason:</strong> {{ current.exceptionReason }}
+            @if (current.exceptionRemarks) {
+              <div style="margin-top: 4px; font-style: italic">"{{ current.exceptionRemarks }}"</div>
+            }
+          </div>
+
+          @if (showPanResolution) {
+            <div
+              style="
+                border: 1px solid var(--km-g300);
+                border-radius: 6px;
+                padding: 12px;
+                margin-bottom: 16px;
+                background: #fafafa;
+              "
+            >
+              <div style="display: flex; align-items: center; gap: 8px; margin-bottom: 8px">
+                <input type="checkbox" id="resolvePanChk" [(ngModel)]="resolvePanActive" />
+                <label for="resolvePanChk" style="font-weight: 600; cursor: pointer; color: var(--km-g800)"
+                  >Resolve PAN Card Exception</label
+                >
+              </div>
+              @if (resolvePanActive) {
+                <div class="hv-row" style="margin-left: 20px">
+                  <label class="hv-label">Verified PAN Number<span class="hv-req">*</span></label>
+                  <input
+                    type="text"
+                    class="hv-input"
+                    [(ngModel)]="resolvePanNumber"
+                    placeholder="e.g. ABCDE1234F"
+                    maxlength="10"
+                    style="text-transform: uppercase"
+                  />
+                  @if (resolvePanNumber && resolvePanNumber.length !== 10) {
+                    <div style="color: red; font-size: 11px; margin-top: 4px">PAN must be exactly 10 characters.</div>
+                  }
+                </div>
+              }
+            </div>
+          }
+
+          @if (showAadhaarResolution) {
+            <div
+              style="
+                border: 1px solid var(--km-g300);
+                border-radius: 6px;
+                padding: 12px;
+                margin-bottom: 16px;
+                background: #fafafa;
+              "
+            >
+              <div style="display: flex; align-items: center; gap: 8px; margin-bottom: 8px">
+                <input type="checkbox" id="resolveAadhChk" [(ngModel)]="resolveAadhaarActive" />
+                <label for="resolveAadhChk" style="font-weight: 600; cursor: pointer; color: var(--km-g800)"
+                  >Resolve Aadhaar Card Exception</label
+                >
+              </div>
+              @if (resolveAadhaarActive) {
+                <div class="hv-row" style="margin-left: 20px">
+                  <label class="hv-label">Verified Aadhaar Number<span class="hv-req">*</span></label>
+                  <input
+                    type="text"
+                    class="hv-input"
+                    [(ngModel)]="resolveAadhaarNumber"
+                    placeholder="e.g. 597855025299"
+                    maxlength="12"
+                  />
+                  @if (resolveAadhaarNumber && resolveAadhaarNumber.length !== 12) {
+                    <div style="color: red; font-size: 11px; margin-top: 4px">Aadhaar must be exactly 12 digits.</div>
+                  }
+                </div>
+              }
+            </div>
+          }
+
+          @if (showGeneralResolution) {
+            <div
+              style="
+                border: 1px solid var(--km-g300);
+                border-radius: 6px;
+                padding: 12px;
+                margin-bottom: 16px;
+                background: #fafafa;
+              "
+            >
+              <div style="display: flex; align-items: center; gap: 8px; margin-bottom: 8px">
+                <input type="checkbox" id="resolveGenChk" [(ngModel)]="resolveGeneralActive" />
+                <label for="resolveGenChk" style="font-weight: 600; cursor: pointer; color: var(--km-g800)"
+                  >Resolve General Exception</label
+                >
+              </div>
+              @if (resolveGeneralActive) {
+                <div style="margin-left: 20px">
+                  <div class="hv-row">
+                    <label class="hv-label">Verification Document Type<span class="hv-req">*</span></label>
+                    <select class="hv-input" [(ngModel)]="resolveGeneralDocumentType">
+                      <option value="OVD">Officially Valid Document (Passport/Voter ID)</option>
+                    </select>
+                  </div>
+                  <div class="hv-row">
+                    <label class="hv-label">Document Identification Number<span class="hv-req">*</span></label>
+                    <input
+                      type="text"
+                      class="hv-input"
+                      [(ngModel)]="resolveGeneralDocumentNumber"
+                      placeholder="Enter verified document number"
+                    />
+                  </div>
+                </div>
+              }
+            </div>
+          }
+
+          <div class="hv-row">
+            <label class="hv-label">Resolution Comments<span class="hv-req">*</span></label>
+            <textarea
+              class="hv-input hv-textarea"
+              rows="3"
+              placeholder="Describe how verification was resolved..."
+              [(ngModel)]="resolveRemarks"
+            ></textarea>
+          </div>
+        </div>
+
+        <div class="hv-footer">
+          <button class="km-btn" (click)="closeResolveDialog()">Cancel</button>
+          <button class="km-btn km-btn-g" [disabled]="!isResolveValid" (click)="saveResolveKyc()">
+            Complete KYC &amp; Resolve Exception
+          </button>
+        </div>
+      </div>
+    </div>
+  }
+
   <!-- TOAST -->
   <div class="km-toast" [class.show]="toastVisible">{{ toastMsg }}</div>
 </div>

src/app/kyc-management/kyc-management.component.scss

@@ -1588,6 +1588,58 @@
   min-height: 60px;
 }
 
+/* Inline note under a field. The default (neutral) form states that nothing is transmitted;
+   the -send and -error variants call out the two cases the officer must not misread. */
+.hv-hint {
+  font-size: 11px;
+  line-height: 1.45;
+  color: var(--km-g500);
+  display: flex;
+  align-items: flex-start;
+  gap: 6px;
+}
+
+.hv-hint-send {
+  color: #0f766e;
+  background: #f0fdfa;
+  border: 1px solid #99f6e4;
+  border-radius: 4px;
+  padding: 6px 8px;
+  font-weight: 500;
+}
+
+.hv-hint-error {
+  color: #b91c1c;
+  background: #fef2f2;
+  border: 1px solid #fecaca;
+  border-radius: 4px;
+  padding: 6px 8px;
+  font-weight: 500;
+}
+
+/* Delivery outcome chip on a contact-log row. A logged attempt and a delivered notice are
+   different facts, so they never share a colour. */
+.km-sent-tag {
+  display: inline-block;
+  margin-left: 6px;
+  padding: 0 5px;
+  border-radius: 3px;
+  font-size: 10px;
+  font-weight: 600;
+  white-space: nowrap;
+  vertical-align: baseline;
+}
+
+.km-sent-ok {
+  background: #e6f4ea;
+  color: #137333;
+}
+
+.km-sent-fail {
+  background: #fef2f2;
+  color: #b91c1c;
+}
+
 .hv-footer {
   padding: 14px 22px;
   border-top: 1px solid var(--km-g200);
@@ -1648,3 +1700,30 @@
   color: #0f172a;
   word-break: break-all;
 }
+
+/* KYC Exceptions Styles */
+.km-ci-e {
+  background: var(--km-amber-l) !important;
+  color: var(--km-amber) !important;
+}
+
+.contact-logs-list {
+  background: #f8fafc;
+  border: 1px solid #e2e8f0;
+  border-radius: 6px;
+  padding: 6px 10px;
+  font-family: inherit;
+
+  &::-webkit-scrollbar {
+    width: 4px;
+  }
+
+  &::-webkit-scrollbar-track {
+    background: transparent;
+  }
+
+  &::-webkit-scrollbar-thumb {
+    background: #cbd5e1;
+    border-radius: 2px;
+  }
+}

src/app/kyc-management/kyc-management.component.ts

@@ -6,10 +6,11 @@
  * file, You can obtain one at http://mozilla.org/MPL/2.0/.
  */
 
-import { Component, OnInit } from '@angular/core';
+import { Component, OnInit, inject } from '@angular/core';
 import { FormsModule } from '@angular/forms';
 import { STANDALONE_SHARED_IMPORTS } from 'app/standalone-shared.module';
 import { FaIconComponent } from '@fortawesome/angular-fontawesome';
+import { ClientsService } from '../clients/clients.service';
 
 interface KmNotice {
   no: string;
@@ -31,6 +32,24 @@ interface KmEvidence {
   docket?: string;
 }
 
+/** One outreach attempt, as returned by GET /kyc/exceptions/{clientId}/contact-log. */
+interface KmContactLog {
+  date: string;
+  /** Display label for the channel used, e.g. 'SMS' / 'In-Branch Visit'. */
+  action: string;
+  notes: string;
+  officer: string;
+  /** True when this channel transmits (SMS/Email/WhatsApp) rather than being recorded offline. */
+  platformSent?: boolean;
+  /** True only when the notice actually reached the gateway. */
+  delivered?: boolean;
+  /** SENT | FAILED | SKIPPED_NO_DESTINATION | PROVIDER_NOT_CONFIGURED | NOT_APPLICABLE */
+  deliveryStatus?: string;
+  /** Officer-facing outcome sentence — shown verbatim so a failure is never mistaken for a send. */
+  deliveryMessage?: string;
+  destinationMasked?: string;
+}
+
 interface KmClient {
   id: string;
   av: string;
@@ -66,6 +85,17 @@ interface KmClient {
   pendingActions: string[];
   actionTaken: string[];
   evidence: KmEvidence | null;
+  isException?: boolean;
+  exceptionReason?: string;
+  exceptionRemarks?: string;
+  exceptionDate?: string;
+  exceptionResolved?: boolean;
+  exceptionResolvedOn?: string;
+  contactHistory?: KmContactLog[];
+  kycId?: string;
+  /** Whether the customer has a mobile / email on file — drives channel availability in the dialog. */
+  hasMobile?: boolean;
+  hasEmail?: boolean;
 }
 
 @Component({
@@ -79,7 +109,8 @@ interface KmClient {
   ]
 })
 export class KycManagementComponent implements OnInit {
-  activeSection: 'alerts' | 'notif' | 'audit' | 'status' = 'alerts';
+  private clientsService = inject(ClientsService);
+  activeSection: 'alerts' | 'notif' | 'audit' | 'status' | 'exceptions' = 'alerts';
 
   modalOpen = false;
   modalTab: 'overview' | 'timeline' | 'notices' | 'evidence' | 'action' = 'overview';
@@ -529,15 +560,419 @@ export class KycManagementComponent implements OnInit {
   };
 
   alertRows: KmClient[] = [];
+  exceptionRows: KmClient[] = [];
+  pendingExceptions: KmClient[] = [];
+  resolvedExceptions: KmClient[] = [];
+  activeExceptionSubTab: 'pending' | 'resolved' = 'pending';
+  selectedExceptionReason = '';
+  selectedExceptionContactStatus = '';
+
+  // Dialog properties for exceptions
+  contactDialogOpen = false;
+  contactChannel = 'PHONE_CALL';
+  contactNotes = '';
+  contactOfficer = 'Neha Verma — KYC Officer (Bhopal Main)';
+  /** In-flight guard — a double-click must not send the customer two notices. */
+  contactSaving = false;
+  /** Populated when the save itself failed (not when the save worked but delivery didn't). */
+  contactError = '';
+
+  /**
+   * Channels offered in the Log Customer Contact dialog. `sends` marks the ones where saving
+   * transmits a real notice to the customer, as opposed to recording an action the officer already
+   * took offline — the dialog labels and the confirm button both key off it.
+   */
+  readonly contactChannels: { value: string; label: string; sends: boolean; requires?: 'mobile' | 'email' }[] = [
+    { value: 'PHONE_CALL', label: 'Phone Call', sends: false },
+    { value: 'SMS', label: 'SMS', sends: true, requires: 'mobile' },
+    { value: 'EMAIL', label: 'Email', sends: true, requires: 'email' },
+    { value: 'WHATSAPP', label: 'WhatsApp Message', sends: true, requires: 'mobile' },
+    { value: 'BRANCH_VISIT', label: 'In-Branch Visit', sends: false },
+    { value: 'FIELD_VISIT', label: 'Agent Field Visit', sends: false }
+  ];
+
+  resolveDialogOpen = false;
+  resolveDocumentType = 'PAN';
+  resolveDocumentNumber = '';
+  resolveRemarks = '';
+
+  resolvePanActive = false;
+  resolvePanNumber = '';
+  resolveAadhaarActive = false;
+  resolveAadhaarNumber = '';
+  resolveGeneralActive = false;
+  resolveGeneralDocumentType = 'OVD';
+  resolveGeneralDocumentNumber = '';
+
+  showPanResolution = false;
+  showAadhaarResolution = false;
+  showGeneralResolution = false;
 
   ngOnInit(): void {
     this.alertRows = Object.values(this.clients);
+    this.loadExceptions();
   }
 
-  showSection(section: 'alerts' | 'notif' | 'audit' | 'status'): void {
+  loadExceptions(): void {
+    this.clientsService.getKycExceptions(false).subscribe({
+      next: (data) => {
+        this.pendingExceptions = data.map((item: any) => this.mapException(item, false));
+        this.exceptionRows = this.pendingExceptions;
+        this.loadContactHistories(this.pendingExceptions);
+      },
+      error: (err) => {
+        console.error('Failed to load active exceptions', err);
+        this.pendingExceptions = [];
+        this.exceptionRows = [];
+      }
+    });
+
+    this.clientsService.getKycExceptions(true).subscribe({
+      next: (data) => {
+        this.resolvedExceptions = data.map((item: any) => this.mapException(item, true));
+        this.loadContactHistories(this.resolvedExceptions);
+      },
+      error: (err) => {
+        console.error('Failed to load resolved exceptions', err);
+        this.resolvedExceptions = [];
+      }
+    });
+  }
+
+  private mapException(item: any, resolved: boolean): KmClient {
+    return {
+      id: item.clientId?.toString(),
+      av: (item.clientDisplayName || 'Client')
+        .split(' ')
+        .map((n: string) => n[0])
+        .join('')
+        .substring(0, 2)
+        .toUpperCase(),
+      name: item.clientDisplayName,
+      meta: `${item.clientAccountNo || `CLI-${item.clientId}`} · Savings A/c · ${item.clientOfficeName || 'Bhopal Main'}`,
+      account: item.clientAccountNo || `CLI-${item.clientId}`,
+      state: 'alert',
+      risk: item.riskCategoryCode?.toLowerCase() || 'low',
+      riskLabel: item.riskCategory || 'Low Risk',
+      expiry: 'Pending',
+      daysLeft: 30,
+      kyc: {
+        type: item.kycType || 'Individual',
+        initiated: item.initiatedOn || '—',
+        lastVerified: item.verifiedOn || '—',
+        validity: '—',
+        pan: item.panNumber || '—',
+        aadhaar: item.aadhaarNumberMasked || '—',
+        panStatus: item.panVerified ? 'Verified' : 'Verification Failed',
+        aadhaarStatus: item.aadhaarVerified ? 'Verified' : 'Verification Failed',
+        panLink: 'Not Linked'
+      },
+      contact: {
+        // Masked server-side; the full values never reach the browser. 'Not on file' is meaningful
+        // here — it's why an SMS or Email channel will be unavailable for this customer.
+        mobile: item.clientMobileMasked || 'Not on file',
+        email: item.clientEmailMasked || 'Not on file',
+        address: 'Client Address, Bhopal MP 462002',
+        branch: item.clientOfficeName || 'Bhopal Main'
+      },
+      notices: [],
+      noticesSent: 0,
+      noticePending: resolved ? 'Resolved Exception' : 'Pending verification',
+      nextStage: resolved ? 'Exception Resolved' : 'KYC Exceptions review',
+      pendingActions: resolved ? [] : ['Resolve Exception reasons'],
+      actionTaken: resolved ? ['KYC Exception resolved'] : [],
+      evidence: null,
+      isException: true,
+      // No invented default — a record whose reason was never stored (or was cleared by the old
+      // resolve path) must not be relabelled as a PAN failure it may never have had.
+      exceptionReason: item.exceptionReason || 'Reason not recorded',
+      exceptionRemarks: item.remarks || '',
+      exceptionDate: item.initiatedOn || '—',
+      exceptionResolved: resolved,
+      exceptionResolvedOn: item.exceptionResolvedOn || '—',
+      contactHistory: [],
+      kycId: item.id?.toString(),
+      hasMobile: item.hasMobile === true,
+      hasEmail: item.hasEmail === true
+    };
+  }
+
+  /**
+   * Pull each row's persisted outreach history. Fired after the exception list loads; a failure on
+   * one row leaves that row's history empty rather than blanking the whole grid.
+   */
+  private loadContactHistories(rows: KmClient[]): void {
+    for (const row of rows) {
+      if (!row.id) continue;
+      this.clientsService.getKycContactLog(row.id).subscribe({
+        next: (logs) => {
+          row.contactHistory = (logs || []).map((log: any) => this.mapContactLog(log));
+        },
+        error: (err) => {
+          console.error(`Failed to load contact log for client ${row.id}`, err);
+        }
+      });
+    }
+  }
+
+  get notYetContactedCount(): number {
+    return this.exceptionRows.filter((c) => !c.contactHistory || c.contactHistory.length === 0).length;
+  }
+
+  get panMismatchesCount(): number {
+    return this.exceptionRows.filter((c) => c.exceptionReason?.includes('PAN')).length;
+  }
+
+  get aadhaarFailuresCount(): number {
+    return this.exceptionRows.filter((c) => c.exceptionReason?.includes('Aadhaar')).length;
+  }
+
+  showSection(section: 'alerts' | 'notif' | 'audit' | 'status' | 'exceptions'): void {
     this.activeSection = section;
   }
 
+  openContactDialog(client: KmClient): void {
+    this.current = client;
+    this.contactChannel = 'PHONE_CALL';
+    this.contactNotes = '';
+    this.contactError = '';
+    this.contactSaving = false;
+    this.contactOfficer = this.bankOfficers[1]; // Neha Verma
+    this.contactDialogOpen = true;
+  }
+
+  closeContactDialog(): void {
+    this.contactDialogOpen = false;
+  }
+
+  /** The channel currently picked in the dialog. */
+  get selectedChannel(): { value: string; label: string; sends: boolean; requires?: 'mobile' | 'email' } | undefined {
+    return this.contactChannels.find((c) => c.value === this.contactChannel);
+  }
+
+  /** True when saving will transmit a notice to the customer, not merely record one. */
+  get selectedChannelSends(): boolean {
+    return this.selectedChannel?.sends === true;
+  }
+
+  /**
+   * True when the picked channel needs a destination the customer doesn't have. Blocks the save so
+   * the officer isn't left reading a failure they could have seen up front.
+   */
+  get selectedChannelUnavailable(): boolean {
+    const requires = this.selectedChannel?.requires;
+    if (!requires || !this.current) return false;
+    return requires === 'mobile' ? this.current.hasMobile === false : this.current.hasEmail === false;
+  }
+
+  get contactSaveDisabled(): boolean {
+    return !this.contactNotes?.trim() || !this.contactChannel || this.contactSaving || this.selectedChannelUnavailable;
+  }
+
+  /** 'Send & Save' when a notice goes out, plain 'Save Log' when it's an offline record. */
+  get contactSaveLabel(): string {
+    if (this.contactSaving) return this.selectedChannelSends ? 'Sending…' : 'Saving…';
+    return this.selectedChannelSends ? 'Send & Save' : 'Save Log';
+  }
+
+  saveContactLog(): void {
+    if (!this.current || this.contactSaveDisabled) return;
+
+    const client = this.current;
+    this.contactSaving = true;
+    this.contactError = '';
+
+    this.clientsService
+      .saveKycContactLog(client.id, {
+        channel: this.contactChannel,
+        notes: this.contactNotes.trim(),
+        officerName: this.contactOfficer
+      })
+      .subscribe({
+        next: (log: any) => {
+          this.contactSaving = false;
+          client.contactHistory = [
+            ...(client.contactHistory || []),
+            this.mapContactLog(log)
+          ];
+
+          // The request succeeding does not mean the customer was reached — a gateway failure comes
+          // back as HTTP 200 with delivered=false, so report what actually happened.
+          if (log?.platformSent && !log?.delivered) {
+            this.toast(log?.deliveryMessage || `Logged, but the ${log?.channelLabel || 'message'} could not be sent.`);
+          } else {
+            this.toast(log?.deliveryMessage || `Contact attempt logged successfully for ${client.name}`);
+          }
+          this.contactDialogOpen = false;
+        },
+        error: (err) => {
+          this.contactSaving = false;
+          // Keep the dialog open — the officer's notes are still in the textarea and would
+          // otherwise be lost.
+          this.contactError =
+            err?.error?.errors?.[0]?.defaultUserMessage ||
+            err?.error?.defaultUserMessage ||
+            'Could not save the contact log. Please try again.';
+        }
+      });
+  }
+
+  private mapContactLog(log: any): KmContactLog {
+    return {
+      date: log?.contactedAt ? this.formatLogDate(log.contactedAt) : '—',
+      action: log?.channelLabel || log?.channel || 'Contact',
+      notes: log?.notes || '',
+      officer: (log?.officerName || '').split(' — ')[0],
+      platformSent: log?.platformSent,
+      delivered: log?.delivered,
+      deliveryStatus: log?.deliveryStatus,
+      deliveryMessage: log?.deliveryMessage,
+      destinationMasked: log?.destinationMasked
+    };
+  }
+
+  /**
+   * `contactedAt` arrives as a LocalDateTime — Jackson serialises it as an ISO string or as a
+   * [y, m, d, h, min, s] array depending on the tenant's date-format setting, so handle both.
+   */
+  private formatLogDate(value: any): string {
+    const date = Array.isArray(value)
+      ? new Date(value[0], (value[1] || 1) - 1, value[2] || 1, value[3] || 0, value[4] || 0)
+      : new Date(value);
+    if (isNaN(date.getTime())) return '—';
+    return date.toLocaleDateString('en-IN', { day: '2-digit', month: 'short', year: 'numeric' });
+  }
+
+  get isResolveValid(): boolean {
+    if (!this.resolveRemarks?.trim()) return false;
+    let anyActive = false;
+    if (this.showPanResolution && this.resolvePanActive) {
+      anyActive = true;
+      if (!this.resolvePanNumber || this.resolvePanNumber.trim().length !== 10) return false;
+    }
+    if (this.showAadhaarResolution && this.resolveAadhaarActive) {
+      anyActive = true;
+      if (!this.resolveAadhaarNumber || this.resolveAadhaarNumber.trim().length !== 12) return false;
+    }
+    if (this.showGeneralResolution && this.resolveGeneralActive) {
+      anyActive = true;
+      if (!this.resolveGeneralDocumentNumber?.trim()) return false;
+    }
+    return anyActive;
+  }
+
+  openResolveDialog(client: KmClient): void {
+    this.current = client;
+    const reason = client.exceptionReason || '';
+    this.showPanResolution = reason.includes('PAN');
+    this.showAadhaarResolution = reason.includes('Aadhaar');
+    this.showGeneralResolution = !this.showPanResolution && !this.showAadhaarResolution;
+
+    this.resolvePanActive = this.showPanResolution;
+    this.resolveAadhaarActive = this.showAadhaarResolution;
+    this.resolveGeneralActive = this.showGeneralResolution;
+
+    this.resolvePanNumber = '';
+    this.resolveAadhaarNumber = '';
+    this.resolveGeneralDocumentType = 'OVD';
+    this.resolveGeneralDocumentNumber = '';
+    this.resolveRemarks = '';
+    this.resolveDialogOpen = true;
+  }
+
+  closeResolveDialog(): void {
+    this.resolveDialogOpen = false;
+  }
+
+  saveResolveKyc(): void {
+    if (!this.current || !this.current.kycId) return;
+    const clientId = this.current.id;
+    const kycId = this.current.kycId;
+
+    const today = new Date();
+    const day = today.getDate().toString().padStart(2, '0');
+    const months = [
+      'January',
+      'February',
+      'March',
+      'April',
+      'May',
+      'June',
+      'July',
+      'August',
+      'September',
+      'October',
+      'November',
+      'December'
+    ];
+    const monthStr = months[today.getMonth()];
+    const year = today.getFullYear();
+    const dateStr = `${day} ${monthStr} ${year}`;
+
+    const resolvingPan = this.showPanResolution && this.resolvePanActive;
+    const resolvingAadhaar = this.showAadhaarResolution && this.resolveAadhaarActive;
+    const resolvingGeneral = this.showGeneralResolution && this.resolveGeneralActive;
+
+    const remainsPan = this.showPanResolution && !this.resolvePanActive;
+    const remainsAadhaar = this.showAadhaarResolution && !this.resolveAadhaarActive;
+
+    const isFullyResolved = !remainsPan && !remainsAadhaar;
+
+    const resolvedKycData: any = {
+      locale: 'en',
+      dateFormat: 'dd MMMM yyyy',
+      remarks: this.resolveRemarks || 'Resolved via exceptions dashboard'
+    };
+
+    if (isFullyResolved) {
+      resolvedKycData.isException = false;
+      resolvedKycData.exceptionResolved = true;
+      resolvedKycData.exceptionResolvedOn = dateStr;
+      // Keep exceptionReason — the Resolved tab shows what was resolved, and clearing it destroys
+      // the audit record of why the exception was ever raised.
+    } else {
+      resolvedKycData.isException = true;
+      resolvedKycData.exceptionResolved = false;
+      const remainingReasons: string[] = [];
+      if (remainsPan) remainingReasons.push('PAN Card Verification Failed');
+      if (remainsAadhaar) remainingReasons.push('Aadhaar Verification Failed');
+      resolvedKycData.exceptionReason = remainingReasons.join(', ');
+    }
+
+    if (resolvingPan) {
+      resolvedKycData.panNumber = this.resolvePanNumber.toUpperCase().trim();
+      resolvedKycData.panVerified = true;
+    }
+    if (resolvingAadhaar) {
+      const aadhaarRaw = this.resolveAadhaarNumber.trim();
+      resolvedKycData.aadhaarNumberMasked = 'XXXXXXXX' + aadhaarRaw.slice(-4);
+      resolvedKycData.aadhaarVerified = true;
+    }
+    if (resolvingGeneral) {
+      resolvedKycData.kycDocumentName = this.resolveGeneralDocumentType;
+      resolvedKycData.kycDocumentNumber = this.resolveGeneralDocumentNumber;
+      resolvedKycData.isException = false;
+      resolvedKycData.exceptionResolved = true;
+      resolvedKycData.exceptionResolvedOn = dateStr;
+      // exceptionReason preserved — see the fully-resolved branch above.
+    }
+
+    this.clientsService.updateClientKyc(clientId, kycId, resolvedKycData).subscribe({
+      next: () => {
+        const msg = isFullyResolved
+          ? `KYC Exception fully resolved and completed for ${this.current?.name}`
+          : `KYC Exception partially resolved for ${this.current?.name}`;
+        this.toast(msg);
+        this.loadExceptions();
+        this.resolveDialogOpen = false;
+      },
+      error: (err) => {
+        console.error('Failed to resolve exception', err);
+        this.toast('Failed to resolve exception. Please try again.');
+      }
+    });
+  }
+
   openModal(id: string): void {
     const c = this.clients[id];
     if (!c) return;

src/app/letter-mgmt/certificates/certificates.shared.scss

@@ -505,3 +505,72 @@
   font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
   color: var(--cert-g900);
 }
+
+/* Form 121 register — eligibility warnings and the quarter-wise drill-down */
+
+/* A row the branch needs to look at: an ineligible declaration, or the quarter
+   in which the 194A threshold was crossed. */
+.cert-row--warn > td {
+  background: color-mix(in srgb, var(--cert-amber) 7%, transparent);
+}
+
+.cert-row--detail > td {
+  background: var(--cert-g50);
+  padding: 16px;
+}
+
+.cert-note {
+  display: flex;
+  gap: 10px;
+  align-items: flex-start;
+  margin-bottom: 12px;
+  padding: 10px 12px;
+  border-radius: 8px;
+  background: color-mix(in srgb, var(--cert-blue) 6%, transparent);
+  border-left: 3px solid var(--cert-blue);
+  font-size: 12px;
+  color: var(--cert-g900);
+  line-height: 1.5;
+
+  fa-icon {
+    color: var(--cert-blue);
+    flex-shrink: 0;
+    margin-top: 1px;
+  }
+
+  ul {
+    margin: 6px 0 0;
+    padding-left: 18px;
+  }
+
+  li + li {
+    margin-top: 4px;
+  }
+
+  &--warn {
+    background: color-mix(in srgb, var(--cert-amber) 8%, transparent);
+    border-left-color: var(--cert-amber);
+
+    fa-icon {
+      color: var(--cert-amber);
+    }
+  }
+}
+
+/* The quarter table nested inside an expanded row. */
+.cert-table--inner {
+  background: #fff;
+  border: 1px solid var(--cert-g200);
+  border-radius: 8px;
+  overflow: hidden;
+  margin-bottom: 10px;
+
+  th {
+    background: #fff;
+    border-bottom: 1px solid var(--cert-g200);
+  }
+
+  .cert-pill {
+    margin-left: 6px;
+  }
+}

src/app/letter-mgmt/certificates/form-15gh/form-15gh.component.html

@@ -11,158 +11,347 @@
     <div class="cert-head-l">
       <fa-icon icon="file-signature" class="cert-head-ic"></fa-icon>
       <div>
-        <h2 class="cert-head-t">Form 121</h2>
-        <div class="cert-head-s">TDS-waiver declarations for FD / RD interest income — Form 121.</div>
+        <h2 class="cert-head-t">{{ statute.form }}</h2>
+        <div class="cert-head-s">
+          @if (viewMode === 'demo') {
+            Declarations to stop tax being deducted on fixed and recurring deposit interest under
+            {{ statute.section }}. Reported in {{ statute.statement }}; the consolidated statement of declarations is
+            uploaded {{ statute.frequency }}.
+          } @else {
+            Live customer declarations, sourced from client accounts and KYC profiles.
+          }
+        </div>
       </div>
     </div>
+    <div class="cert-head-r">
+      @if (viewMode === 'demo') {
+        <button
+          type="button"
+          class="cert-cta-btn"
+          (click)="toggleViewMode()"
+          matTooltip="Use real client KYC and account data from Fineract"
+        >
+          <fa-icon icon="database"></fa-icon> Real Declarations
+        </button>
+      } @else {
+        <button
+          type="button"
+          class="cert-cta-btn cert-cta-btn--muted"
+          (click)="toggleViewMode()"
+          matTooltip="Back to the sample data page"
+        >
+          <fa-icon icon="table"></fa-icon> Sample Data
+        </button>
+      }
+    </div>
   </div>
 
-  <!-- KPI strip -->
-  <div class="cert-kpis">
-    <div class="cert-kpi cert-kpi--blue">
-      <fa-icon icon="user" class="cert-kpi-ic"></fa-icon>
-      <div>
-        <div class="cert-kpi-n">{{ count15G() | number }}</div>
-        <div class="cert-kpi-l">Form 121 (under 60)</div>
-      </div>
-    </div>
-    <div class="cert-kpi cert-kpi--amber">
-      <fa-icon icon="user-tie" class="cert-kpi-ic"></fa-icon>
-      <div>
-        <div class="cert-kpi-n">{{ count15H() | number }}</div>
-        <div class="cert-kpi-l">Form 121 (60+)</div>
-      </div>
-    </div>
-    <div class="cert-kpi cert-kpi--green">
-      <fa-icon icon="check-circle" class="cert-kpi-ic"></fa-icon>
-      <div>
-        <div class="cert-kpi-n">{{ countFiled() | number }}</div>
-        <div class="cert-kpi-l">Filed this FY</div>
-      </div>
-    </div>
-    <div class="cert-kpi cert-kpi--teal">
-      <fa-icon icon="coins" class="cert-kpi-ic"></fa-icon>
-      <div>
-        <div class="cert-kpi-n">₹{{ totalInterest() | number: '1.0-0' }}</div>
-        <div class="cert-kpi-l">Projected Interest</div>
-      </div>
-    </div>
-  </div>
+  @if (viewMode === 'real') {
+    <mifosx-real-form15gh-view></mifosx-real-form15gh-view>
+  }
 
-  <!-- Filters -->
-  <div class="cert-filters">
-    <div class="cert-filter">
-      <label>Customer / Customer ID / PAN</label>
-      <div class="cert-input-ic">
-        <fa-icon icon="search"></fa-icon>
-        <input type="text" [(ngModel)]="search" placeholder="e.g. CUST556677 or customer name" />
+  @if (viewMode === 'demo') {
+    <!-- KPI strip -->
+    <div class="cert-kpis">
+      <div class="cert-kpi cert-kpi--blue">
+        <fa-icon icon="user" class="cert-kpi-ic"></fa-icon>
+        <div>
+          <div class="cert-kpi-n">{{ countGeneralBand() | number }}</div>
+          <div class="cert-kpi-l">General band (under 60)</div>
+        </div>
       </div>
+      <div class="cert-kpi cert-kpi--amber">
+        <fa-icon icon="user-tie" class="cert-kpi-ic"></fa-icon>
+        <div>
+          <div class="cert-kpi-n">{{ countSeniorBand() | number }}</div>
+          <div class="cert-kpi-l">Senior citizen band (60+)</div>
+        </div>
+      </div>
+      <div class="cert-kpi cert-kpi--green">
+        <fa-icon icon="check-circle" class="cert-kpi-ic"></fa-icon>
+        <div>
+          <div class="cert-kpi-n">{{ countFiled() | number }}</div>
+          <div class="cert-kpi-l">Filed this FY</div>
+        </div>
+      </div>
+      <div class="cert-kpi cert-kpi--teal">
+        <fa-icon icon="coins" class="cert-kpi-ic"></fa-icon>
+        <div>
+          <div class="cert-kpi-n">₹{{ totalInterest() | number: '1.0-0' }}</div>
+          <div class="cert-kpi-l">Projected Interest</div>
+        </div>
+      </div>
+      <div class="cert-kpi cert-kpi--green">
+        <fa-icon icon="shield-alt" class="cert-kpi-ic"></fa-icon>
+        <div>
+          <div class="cert-kpi-n">₹{{ totalTdsSaved() | number: '1.0-0' }}</div>
+          <div class="cert-kpi-l">TDS Saved</div>
+        </div>
+      </div>
+      @if (countIneligible() > 0) {
+        <div class="cert-kpi cert-kpi--amber">
+          <fa-icon icon="exclamation-triangle" class="cert-kpi-ic"></fa-icon>
+          <div>
+            <div class="cert-kpi-n">{{ countIneligible() | number }}</div>
+            <div class="cert-kpi-l">Not Eligible</div>
+          </div>
+        </div>
+      }
     </div>
 
-    <div class="cert-filter">
-      <label>Form Type</label>
-      <select [(ngModel)]="kindFilter">
-        <option value="">All Form 121</option>
-        <option value="15G">Form 121 (Below 60 years)</option>
-        <option value="15H">Form 121 (Senior Citizen 60+)</option>
-      </select>
+    <!-- Filters -->
+    <div class="cert-filters">
+      <div class="cert-filter">
+        <label>Customer / Customer ID / PAN</label>
+        <div class="cert-input-ic">
+          <fa-icon icon="search"></fa-icon>
+          <input type="text" [(ngModel)]="search" placeholder="e.g. CUST556677 or customer name" />
+        </div>
+      </div>
+
+      <div class="cert-filter">
+        <label>Threshold Band</label>
+        <select [(ngModel)]="bandFilter">
+          <option value="">All bands</option>
+          <option value="GENERAL">General (below 60)</option>
+          <option value="SENIOR">Senior citizen (60+)</option>
+        </select>
+      </div>
+
+      <div class="cert-filter">
+        <label>Status</label>
+        <select [(ngModel)]="statusFilter">
+          <option value="">All statuses</option>
+          <option value="FILED">Filed</option>
+          <option value="PENDING">Pending</option>
+        </select>
+      </div>
+
+      <div class="cert-filter">
+        <label>Eligibility</label>
+        <select [(ngModel)]="ineligibleOnly">
+          <option [ngValue]="false">All customers</option>
+          <option [ngValue]="true">Not eligible only</option>
+        </select>
+      </div>
+
+      @if (search || bandFilter || statusFilter || ineligibleOnly) {
+        <button type="button" class="cert-clear" (click)="clearFilters()">
+          <fa-icon icon="times"></fa-icon> Clear
+        </button>
+      }
     </div>
 
-    <div class="cert-filter">
-      <label>Status</label>
-      <select [(ngModel)]="statusFilter">
-        <option value="">All statuses</option>
-        <option value="FILED">Filed</option>
-        <option value="PENDING">Pending</option>
-      </select>
-    </div>
-
-    @if (search || kindFilter || statusFilter) {
-      <button type="button" class="cert-clear" (click)="clearFilters()"><fa-icon icon="times"></fa-icon> Clear</button>
-    }
-  </div>
-
-  <!-- Table -->
-  <div class="cert-card">
-    <div class="cert-table-wrap">
-      <table class="cert-table">
-        <thead>
-          <tr>
-            <th>Customer · PAN</th>
-            <th>Form Type</th>
-            <th>Age</th>
-            <th>Branch</th>
-            <th class="num">Deposit Principal</th>
-            <th class="num">Est. Interest ({{ records[0]?.fy }})</th>
-            <th>Status</th>
-            <th class="col-actions">Actions</th>
-          </tr>
-        </thead>
-        <tbody>
-          @for (r of filteredRecords; track r.customerId) {
+    <!-- Table -->
+    <div class="cert-card">
+      <div class="cert-table-wrap">
+        <table class="cert-table">
+          <thead>
             <tr>
-              <td>
-                <div class="cert-cust-name">{{ r.customerName }}</div>
-                <div class="mono small muted">{{ r.customerId }} · PAN {{ r.customerPan }}</div>
-                <div class="small muted">DOB {{ r.dob | date: 'd MMM y' }}</div>
-              </td>
-              <td>
-                <span
-                  class="cert-pill"
-                  [class.cert-pill--blue]="formKind(r) === '15G'"
-                  [class.cert-pill--amber]="formKind(r) === '15H'"
-                >
-                  Form 121 ({{ formKind(r) }})
-                </span>
-              </td>
-              <td class="small">{{ age(r.dob) }} yrs</td>
-              <td class="small">{{ r.branch }}</td>
-              <td class="num">₹{{ r.depositPrincipal | number: '1.0-0' }}</td>
-              <td class="num">
-                <strong class="cert-interest">₹{{ r.estimatedInterest | number: '1.0-0' }}</strong>
-              </td>
-              <td>
-                @if (r.status === 'FILED') {
-                  <span class="cert-pill cert-pill--green"> <fa-icon icon="check-circle"></fa-icon> Filed </span>
-                  @if (r.filedOn) {
-                    <div class="mono small muted">{{ r.filedOn | date: 'd MMM y' }}</div>
+              <th>Customer · PAN</th>
+              <th>Form · Band</th>
+              <th>Age</th>
+              <th>Branch</th>
+              <th class="num">Est. Interest</th>
+              <th class="num">Threshold</th>
+              <th class="num">TDS Payable</th>
+              <th class="num">TDS Saved</th>
+              <th>Settlement</th>
+              <th>Status</th>
+              <th class="col-actions">Actions</th>
+            </tr>
+          </thead>
+          <tbody>
+            @for (row of filteredRows; track row.record.customerId) {
+              <tr [class.cert-row--warn]="!row.eligibility.eligible">
+                <td>
+                  <div class="cert-cust-name">{{ row.record.customerName }}</div>
+                  <div class="mono small muted">{{ row.record.customerId }} · PAN {{ row.record.customerPan }}</div>
+                  <div class="small muted">DOB {{ row.record.dob | date: 'd MMM y' }}</div>
+                </td>
+                <td>
+                  <span
+                    class="cert-pill"
+                    [class.cert-pill--blue]="row.band === 'GENERAL'"
+                    [class.cert-pill--amber]="row.band === 'SENIOR'"
+                  >
+                    {{ row.form === '121' ? 'Form 121' : 'Form ' + row.form }}
+                  </span>
+                  <div class="small muted">{{ row.band === 'SENIOR' ? 'Senior citizen' : 'General' }}</div>
+                </td>
+                <td class="small">{{ row.age }} yrs</td>
+                <td class="small">{{ row.record.branch }}</td>
+                <td class="num">
+                  <strong class="cert-interest">₹{{ row.record.estimatedInterest | number: '1.0-0' }}</strong>
+                </td>
+                <td class="num small muted">₹{{ row.schedule.threshold | number: '1.0-0' }}</td>
+                <td class="num">
+                  @if (row.schedule.totalTds > 0) {
+                    <strong>₹{{ row.schedule.totalTds | number: '1.0-0' }}</strong>
+                    <div class="small muted">@ {{ row.schedule.rateApplied * 100 | number: '1.0-0' }}%</div>
+                  } @else {
+                    <span class="small muted">—</span>
                   }
-                } @else {
-                  <span class="cert-pill cert-pill--amber"> <fa-icon icon="hourglass-half"></fa-icon> Pending </span>
-                }
-              </td>
-              <td class="col-actions">
-                <div class="cert-row-actions">
-                  <button
-                    type="button"
-                    class="cert-icon-btn primary"
-                    (click)="viewCertificate(r)"
-                    matTooltip="View / Print declaration"
-                  >
-                    <fa-icon icon="eye"></fa-icon>
-                  </button>
-                  <button
-                    type="button"
-                    class="cert-icon-btn"
-                    (click)="downloadCertificate(r)"
-                    matTooltip="Download PDF"
-                  >
-                    <fa-icon icon="download"></fa-icon>
-                  </button>
-                </div>
-              </td>
-            </tr>
-          }
-          @if (filteredRecords.length === 0) {
-            <tr>
-              <td colspan="8" class="cert-empty">
-                <fa-icon icon="info-circle"></fa-icon>
-                No declarations match the current filters.
-              </td>
-            </tr>
-          }
-        </tbody>
-      </table>
+                </td>
+                <td class="num">
+                  @if (row.tdsSaved > 0) {
+                    <strong class="cert-interest">₹{{ row.tdsSaved | number: '1.0-0' }}</strong>
+                  } @else {
+                    <span class="small muted">—</span>
+                  }
+                </td>
+                <td class="small">
+                  <span class="cert-pill" [class.cert-pill--blue]="row.mode === 'QUARTERLY'">
+                    {{ row.mode === 'QUARTERLY' ? 'Quarterly' : 'Year end' }}
+                  </span>
+                  <div class="small muted">product-driven</div>
+                </td>
+                <td>
+                  @if (row.record.status === 'FILED') {
+                    <span class="cert-pill cert-pill--green"> <fa-icon icon="check-circle"></fa-icon> Filed </span>
+                    @if (row.record.filedOn) {
+                      <div class="mono small muted">{{ row.record.filedOn | date: 'd MMM y' }}</div>
+                    }
+                  } @else {
+                    <span class="cert-pill cert-pill--amber"> <fa-icon icon="hourglass-half"></fa-icon> Pending </span>
+                  }
+                  @if (!row.eligibility.eligible) {
+                    <div class="cert-pill cert-pill--amber">
+                      <fa-icon icon="exclamation-triangle"></fa-icon> Not eligible
+                    </div>
+                  }
+                </td>
+                <td class="col-actions">
+                  <div class="cert-row-actions">
+                    <button
+                      type="button"
+                      class="cert-icon-btn"
+                      (click)="toggleExpanded(row)"
+                      [matTooltip]="isExpanded(row) ? 'Hide quarter-wise' : 'Show quarter-wise'"
+                    >
+                      <fa-icon [icon]="isExpanded(row) ? 'chevron-up' : 'chevron-down'"></fa-icon>
+                    </button>
+                    <button
+                      type="button"
+                      class="cert-icon-btn primary"
+                      (click)="viewCertificate(row)"
+                      matTooltip="View / Print declaration"
+                    >
+                      <fa-icon icon="eye"></fa-icon>
+                    </button>
+                    <button
+                      type="button"
+                      class="cert-icon-btn"
+                      (click)="downloadCertificate(row)"
+                      matTooltip="Download PDF"
+                    >
+                      <fa-icon icon="download"></fa-icon>
+                    </button>
+                  </div>
+                </td>
+              </tr>
+
+              @if (isExpanded(row)) {
+                <tr class="cert-row--detail">
+                  <td colspan="11">
+                    @if (!row.eligibility.eligible) {
+                      <div class="cert-note cert-note--warn">
+                        <fa-icon icon="exclamation-triangle"></fa-icon>
+                        <div>
+                          <strong>Declaration cannot be accepted</strong>
+                          <ul>
+                            @for (reason of row.eligibility.reasons; track reason) {
+                              <li>{{ reason }}</li>
+                            }
+                          </ul>
+                        </div>
+                      </div>
+                    }
+                    @for (note of row.eligibility.unassessed; track note) {
+                      <div class="cert-note">
+                        <fa-icon icon="info-circle"></fa-icon>
+                        <div>{{ note }}</div>
+                      </div>
+                    }
+                    @for (note of row.schedule.notes; track note) {
+                      <div class="cert-note">
+                        <fa-icon icon="info-circle"></fa-icon>
+                        <div>{{ note }}</div>
+                      </div>
+                    }
+
+                    <table class="cert-table cert-table--inner">
+                      <thead>
+                        <tr>
+                          <th>Quarter</th>
+                          <th class="num">Interest</th>
+                          <th class="num">Cumulative</th>
+                          <th class="num">Liability to date</th>
+                          <th class="num">TDS this quarter</th>
+                          <th>Return due</th>
+                        </tr>
+                      </thead>
+                      <tbody>
+                        @for (line of row.schedule.lines; track line.quarter) {
+                          <tr [class.cert-row--warn]="line.thresholdCrossedHere">
+                            <td class="small">
+                              {{ line.label }}
+                              @if (line.thresholdCrossedHere) {
+                                <span class="cert-pill cert-pill--amber">threshold crossed</span>
+                              }
+                              @if (line.declarationActive) {
+                                <span class="cert-pill cert-pill--green">Form 121 active</span>
+                              }
+                            </td>
+                            <td class="num">₹{{ line.interest | number: '1.0-0' }}</td>
+                            <td class="num">₹{{ line.cumInterest | number: '1.0-0' }}</td>
+                            <td class="num">₹{{ line.cumLiability | number: '1.0-0' }}</td>
+                            <td class="num">
+                              @if (line.tds !== 0) {
+                                <strong>₹{{ line.tds | number: '1.0-0' }}</strong>
+                              } @else {
+                                <span class="small muted">—</span>
+                              }
+                            </td>
+                            <td class="small muted">{{ line.dueDate }}</td>
+                          </tr>
+                        }
+                        <tr>
+                          <td class="small"><strong>Total</strong></td>
+                          <td class="num">
+                            <strong>₹{{ row.schedule.totalInterest | number: '1.0-0' }}</strong>
+                          </td>
+                          <td></td>
+                          <td></td>
+                          <td class="num">
+                            <strong>₹{{ row.schedule.totalTds | number: '1.0-0' }}</strong>
+                          </td>
+                          <td></td>
+                        </tr>
+                      </tbody>
+                    </table>
+
+                    @if (row.schedule.shieldedInterest > 0) {
+                      <div class="small muted">
+                        ₹{{ row.schedule.shieldedInterest | number: '1.0-0' }} paid without deduction on the strength of
+                        the declaration — reportable in the quarterly {{ statute.statement }} return.
+                      </div>
+                    }
+                  </td>
+                </tr>
+              }
+            }
+            @if (filteredRows.length === 0) {
+              <tr>
+                <td colspan="11" class="cert-empty">
+                  <fa-icon icon="info-circle"></fa-icon>
+                  No declarations match the current filters.
+                </td>
+              </tr>
+            }
+          </tbody>
+        </table>
+      </div>
     </div>
-  </div>
+  }
 </div>

src/app/letter-mgmt/certificates/form-15gh/form-15gh.component.ts

@@ -21,9 +21,31 @@ import {
 } from '../certificate-preview-dialog/certificate-preview-dialog.component';
 import { downloadForm15ghPdf } from '../certificate-pdf';
 import { DscSignService } from '../../dsc-sign-dialog/dsc-sign.service';
+import { RealForm15ghViewComponent } from './real-form15gh-view/real-form15gh-view.component';
 
-export type Form15Kind = '15G' | '15H';
+import {
+  Declaration,
+  DeclarationForm,
+  EligibilityResult,
+  FY_TAX_CONFIG,
+  Form15Kind,
+  TdsMode,
+  TdsSchedule,
+  ageInFy,
+  buildSchedule,
+  checkEligibility,
+  declarationFormFor,
+  formKindFor,
+  isSeniorInFy,
+  normaliseFy,
+  projectQuarterlyCredits,
+  tdsModeFor
+} from './tds-15gh.compute';
+
+export type { Form15Kind };
 export type Form15Status = 'FILED' | 'PENDING';
+/** Which deduction trigger the payee falls under. Age-based, still. */
+export type ThresholdBand = 'GENERAL' | 'SENIOR';
 
 export interface Form15ghRecord {
   customerId: string;
@@ -32,18 +54,46 @@ export interface Form15ghRecord {
   customerAddress: string;
   dob: string;
   branch: string;
-  /** Aggregate interest the bank will pay this FY. */
+  /** Aggregate interest the bank will pay this FY across the customer's time deposits. */
   estimatedInterest: number;
-  /** Customer's total estimated income for the FY. */
+  /** Customer's total estimated income for the FY, as declared by them. */
   estimatedIncome: number;
   /** Sum of FD / RD principals tied to the declaration. */
   depositPrincipal: number;
   fy: string;
   status: Form15Status;
   filedOn?: string;
-  /** "Yes / No" for: has any income tax been assessed for the customer
-      under the IT Act in the past six years? */
+  /**
+   * "Yes / No" for: has any income tax been assessed for the customer under the
+   * IT Act in the past six years?
+   */
   assessed: boolean;
+  /**
+   * The deposit product's interest-posting frequency. Tax falls due when interest
+   * is credited, so this — and not any customer preference — decides whether it
+   * settles quarterly or at year end.
+   */
+  interestPostingPeriodType: string;
+}
+
+/** A register row with everything the engine derived for it, computed once. */
+export interface Form15ghRow {
+  record: Form15ghRecord;
+  /** The form actually in force for the record's year — '121' from FY 2026-27. */
+  form: DeclarationForm;
+  /**
+   * The 15G/15H label. Only a form distinction up to FY 2025-26; from FY 2026-27
+   * the forms merged and this reflects the threshold band alone.
+   */
+  kind: Form15Kind;
+  band: ThresholdBand;
+  age: number;
+  mode: TdsMode;
+  /** Schedule as things stand, declaration included where one is on record. */
+  schedule: TdsSchedule;
+  /** Tax the declaration kept out of the customer's pocket this year. */
+  tdsSaved: number;
+  eligibility: EligibilityResult;
 }
 
 @Component({
@@ -55,7 +105,8 @@ export interface Form15ghRecord {
     CommonModule,
     FormsModule,
     FaIconComponent,
-    MatTooltip
+    MatTooltip,
+    RealForm15ghViewComponent
   ]
 })
 export class Form15ghComponent implements OnInit {
@@ -63,40 +114,89 @@ export class Form15ghComponent implements OnInit {
   private snack = inject(MatSnackBar);
   private dscSign = inject(DscSignService);
 
+  /** Mode toggle: 'demo' uses mock seed data; 'real' pulls live Fineract data. */
+  viewMode: 'demo' | 'real' = 'demo';
+
   // ── Filters ──
   search = '';
-  /** Which form. Empty = both. */
-  kindFilter: '' | Form15Kind = '';
+  /** Which deduction trigger. Empty = both bands. */
+  bandFilter: '' | ThresholdBand = '';
   statusFilter: '' | Form15Status = '';
+  /** Show only declarations the branch cannot lawfully accept. */
+  ineligibleOnly = false;
 
-  records: Form15ghRecord[] = [];
+  /** Which row's quarter-wise breakdown is open. */
+  expandedId: string | null = null;
+
+  rows: Form15ghRow[] = [];
 
   ngOnInit(): void {
-    this.records = seedForm15gh();
+    // Derived once. The template reads these many times per change-detection
+    // pass, and re-running the schedules on every read is what made the other
+    // register screens stall.
+    this.rows = seedForm15gh().map((record) => this.buildRow(record));
   }
 
-  /** Compute age in years from DoB. */
-  age(dob: string): number {
-    if (!dob) return 0;
-    const today = new Date();
-    const birth = new Date(dob);
-    let age = today.getFullYear() - birth.getFullYear();
-    const m = today.getMonth() - birth.getMonth();
-    if (m < 0 || (m === 0 && today.getDate() < birth.getDate())) age--;
-    return age;
+  private buildRow(record: Form15ghRecord): Form15ghRow {
+    const ctx = {
+      fy: record.fy,
+      dateOfBirth: record.dob,
+      pan: record.customerPan,
+      resident: true
+    };
+
+    const declaration: Declaration | null =
+      record.status === 'FILED'
+        ? {
+            kind: formKindFor(record.dob, record.fy),
+            // The register holds the filing date; a declaration operates from
+            // the day the branch accepted it.
+            acceptedOn: record.filedOn ?? `${record.fy.replace(/\D/g, '').slice(0, 4)}-04-01`,
+            fy: record.fy
+          }
+        : null;
+
+    const mode = tdsModeFor({ interestPostingPeriodType: record.interestPostingPeriodType });
+    // The register carries a projected annual figure rather than real postings,
+    // so spread it across the year to drive the schedule.
+    const credits = projectQuarterlyCredits(record.estimatedInterest, record.fy);
+
+    const schedule = buildSchedule(mode, credits, { ...ctx, declaration });
+    const withoutDeclaration = buildSchedule(mode, credits, { ...ctx, declaration: null });
+
+    return {
+      record,
+      form: declarationFormFor(record.fy, record.dob),
+      kind: formKindFor(record.dob, record.fy),
+      band: isSeniorInFy(record.dob, record.fy) ? 'SENIOR' : 'GENERAL',
+      age: ageInFy(record.dob, record.fy),
+      mode,
+      schedule,
+      tdsSaved: declaration ? Math.max(0, withoutDeclaration.totalTds - schedule.totalTds) : 0,
+      eligibility: checkEligibility(ctx, {
+        estimatedInterest: record.estimatedInterest,
+        estimatedIncome: record.estimatedIncome,
+        incomeOnRecord: true
+      })
+    };
   }
 
-  /** 15H once 60+, 15G otherwise. */
-  formKind(r: Form15ghRecord): Form15Kind {
-    return this.age(r.dob) >= 60 ? '15H' : '15G';
-  }
-
-  get filteredRecords(): Form15ghRecord[] {
+  get filteredRows(): Form15ghRow[] {
     const q = this.search.trim().toLowerCase();
-    return this.records.filter((r) => {
-      if (this.kindFilter && this.formKind(r) !== this.kindFilter) return false;
-      if (this.statusFilter && r.status !== this.statusFilter) return false;
-      if (!q) return true;
+    return this.rows.filter((row) => {
+      if (this.bandFilter && row.band !== this.bandFilter) {
+        return false;
+      }
+      if (this.statusFilter && row.record.status !== this.statusFilter) {
+        return false;
+      }
+      if (this.ineligibleOnly && row.eligibility.eligible) {
+        return false;
+      }
+      if (!q) {
+        return true;
+      }
+      const r = row.record;
       return (
         r.customerName.toLowerCase().includes(q) ||
         r.customerId.toLowerCase().includes(q) ||
@@ -105,32 +205,67 @@ export class Form15ghComponent implements OnInit {
     });
   }
 
-  count15G(): number {
-    return this.records.filter((r) => this.formKind(r) === '15G').length;
+  countGeneralBand(): number {
+    return this.rows.filter((r) => r.band === 'GENERAL').length;
   }
 
-  count15H(): number {
-    return this.records.filter((r) => this.formKind(r) === '15H').length;
+  countSeniorBand(): number {
+    return this.rows.filter((r) => r.band === 'SENIOR').length;
+  }
+
+  /**
+   * The declaration in force across the register, and the provision charging the
+   * tax. Both changed on 01 April 2026, so they are read from the config rather
+   * than written into the template.
+   */
+  get statute(): { form: string; section: string; statement: string; frequency: string } {
+    const fy = normaliseFy(this.rows[0]?.record.fy ?? '2026-27');
+    const cfg = FY_TAX_CONFIG[fy];
+    return {
+      form: cfg.declarationForm === '121' ? 'Form 121' : 'Form 15G / 15H',
+      section: cfg.interestTdsSection,
+      statement: cfg.tdsStatementForm,
+      frequency: cfg.declarationStatementFrequency === 'MONTHLY' ? 'monthly' : 'quarterly'
+    };
   }
 
   countFiled(): number {
-    return this.records.filter((r) => r.status === 'FILED').length;
+    return this.rows.filter((r) => r.record.status === 'FILED').length;
+  }
+
+  /** Declarations on record that the branch could not lawfully have accepted. */
+  countIneligible(): number {
+    return this.rows.filter((r) => !r.eligibility.eligible).length;
   }
 
   totalInterest(): number {
-    return this.filteredRecords.reduce((s, r) => s + r.estimatedInterest, 0);
+    return this.filteredRows.reduce((s, r) => s + r.record.estimatedInterest, 0);
+  }
+
+  /** Tax the declarations kept out of customers' pockets, across the filter. */
+  totalTdsSaved(): number {
+    return this.filteredRows.reduce((s, r) => s + r.tdsSaved, 0);
   }
 
   clearFilters(): void {
     this.search = '';
-    this.kindFilter = '';
+    this.bandFilter = '';
     this.statusFilter = '';
+    this.ineligibleOnly = false;
   }
 
-  viewCertificate(r: Form15ghRecord): void {
+  toggleExpanded(row: Form15ghRow): void {
+    this.expandedId = this.expandedId === row.record.customerId ? null : row.record.customerId;
+  }
+
+  isExpanded(row: Form15ghRow): boolean {
+    return this.expandedId === row.record.customerId;
+  }
+
+  viewCertificate(row: Form15ghRow): void {
     const data: CertificatePreviewDialogData = {
       kind: 'form15gh',
-      form15gh: { record: r, kind: this.formKind(r), age: this.age(r.dob) }
+      form15gh: { record: row.record, kind: row.kind, age: row.age }
     };
     this.dialog.open(CertificatePreviewDialogComponent, {
       width: '880px',
@@ -142,20 +277,34 @@ export class Form15ghComponent implements OnInit {
     });
   }
 
-  downloadCertificate(r: Form15ghRecord): void {
-    const kind = this.formKind(r);
+  downloadCertificate(row: Form15ghRow): void {
+    const r = row.record;
+    // A declaration the branch cannot accept must not go out as a signed PDF.
+    if (!row.eligibility.eligible) {
+      this.snack.open(`Cannot issue: ${row.eligibility.reasons[0]}`, 'Dismiss', { duration: 6000 });
+      return;
+    }
     this.dscSign.promptThenDownload(
       {
-        title: `Form 121 (${kind}) Declaration`,
+        title: `${row.form === '121' ? 'Form 121' : `Form ${row.form}`} Declaration`,
         reference: `${r.customerId} · ${r.customerName} · ${r.fy}`,
         filename: `Form121-${r.customerId}-${r.fy.replace(/\s+/g, '')}.pdf`
       },
-      (dsc) => downloadForm15ghPdf(r, kind, dsc)
+      (dsc) => downloadForm15ghPdf(r, row.kind, dsc)
     );
   }
+
+  toggleViewMode(): void {
+    this.viewMode = this.viewMode === 'demo' ? 'real' : 'demo';
+  }
 }
 
-// ───────────────────── Mock seed (top-level export) ─────────────────────
+// ───────────────────────── Mock seed (top-level export) ─────────────────────
+/**
+ * Two of these customers are deliberately ineligible — their estimated income
+ * leaves a tax liability, so a Form 121 declaration cannot be accepted from them.
+ * That gives the register's eligibility warnings something to show.
+ */
 export function seedForm15gh(): Form15ghRecord[] {
   return [
     {
@@ -165,86 +314,109 @@ export function seedForm15gh(): Form15ghRecord[] {
       customerAddress: 'Flat 902, Skyline Apt, Andheri (E), Mumbai 400069',
       dob: '1985-02-14',
       branch: 'Mumbai — Andheri (E)',
-      estimatedInterest: 38500,
-      estimatedIncome: 850000,
-      depositPrincipal: 500000,
-      fy: 'FY 2025-26',
-      status: 'FILED',
-      filedOn: '2025-04-10',
-      assessed: true
+      estimatedInterest: 38_500,
+      // Over the basic exemption limit — not eligible for 15G.
+      estimatedIncome: 850_000,
+      depositPrincipal: 500_000,
+      fy: 'FY 2026-27',
+      status: 'PENDING',
+      assessed: true,
+      interestPostingPeriodType: 'savingsPostingInterestPeriodType.quarterly'
     },
     {
       customerId: 'CUST556677',
       customerName: 'Karthik Rao',
-      customerPan: 'PQRSR2233Z',
+      customerPan: 'PQRPR2233Z',
       customerAddress: '24, MG Road, Bengaluru 560001',
       dob: '1972-09-04',
       branch: 'Bengaluru — MG Road',
-      estimatedInterest: 52800,
-      estimatedIncome: 320000,
-      depositPrincipal: 700000,
-      fy: 'FY 2025-26',
+      estimatedInterest: 52_800,
+      estimatedIncome: 320_000,
+      depositPrincipal: 700_000,
+      fy: 'FY 2026-27',
       status: 'PENDING',
-      assessed: false
+      assessed: false,
+      interestPostingPeriodType: 'savingsPostingInterestPeriodType.quarterly'
     },
     {
       customerId: 'CUST667788',
       customerName: 'Lakshmi Naidu',
-      customerPan: 'XYZAN7788Q',
+      customerPan: 'XYZPN7788Q',
       customerAddress: 'Plot 14, Road No. 3, Banjara Hills, Hyderabad 500034',
       dob: '1958-06-22',
       branch: 'Hyderabad — Banjara Hills',
-      estimatedInterest: 88200,
-      estimatedIncome: 410000,
-      depositPrincipal: 1200000,
-      fy: 'FY 2025-26',
+      estimatedInterest: 88_200,
+      estimatedIncome: 410_000,
+      depositPrincipal: 1_200_000,
+      fy: 'FY 2026-27',
       status: 'FILED',
-      filedOn: '2025-04-15',
-      assessed: true
+      filedOn: '2026-04-15',
+      assessed: true,
+      interestPostingPeriodType: 'savingsPostingInterestPeriodType.quarterly'
     },
     {
       customerId: 'CUST334455',
       customerName: 'Anita Verma',
-      customerPan: 'EFGHV5678A',
+      customerPan: 'EFGPV5678A',
       customerAddress: 'B-12, Connaught Pl, New Delhi 110001',
       dob: '1962-11-30',
       branch: 'New Delhi — Connaught Place',
-      estimatedInterest: 64500,
-      estimatedIncome: 280000,
-      depositPrincipal: 900000,
-      fy: 'FY 2025-26',
+      estimatedInterest: 64_500,
+      estimatedIncome: 280_000,
+      depositPrincipal: 900_000,
+      fy: 'FY 2026-27',
       status: 'FILED',
-      filedOn: '2025-04-05',
-      assessed: false
+      filedOn: '2026-04-05',
+      assessed: false,
+      interestPostingPeriodType: 'savingsPostingInterestPeriodType.annual'
     },
     {
       customerId: 'CUST990011',
       customerName: 'Arjun Banerjee',
-      customerPan: 'TUVWB4455F',
+      customerPan: 'TUVPB4455F',
       customerAddress: '42, Park Street, Kolkata 700016',
       dob: '1991-07-19',
       branch: 'Kolkata — Park Street',
-      estimatedInterest: 14200,
-      estimatedIncome: 620000,
-      depositPrincipal: 200000,
-      fy: 'FY 2025-26',
+      estimatedInterest: 14_200,
+      // Over the basic exemption limit — not eligible for 15G.
+      estimatedIncome: 620_000,
+      depositPrincipal: 200_000,
+      fy: 'FY 2026-27',
       status: 'PENDING',
-      assessed: true
+      assessed: true,
+      interestPostingPeriodType: 'savingsPostingInterestPeriodType.monthly'
     },
     {
       customerId: 'CUST330044',
       customerName: 'Madhavi Singh',
-      customerPan: 'TUVWS3344K',
+      customerPan: 'TUVPS3344K',
       customerAddress: 'D-5, Greater Kailash, New Delhi 110048',
       dob: '1955-03-08',
       branch: 'New Delhi — Connaught Place',
-      estimatedInterest: 145000,
-      estimatedIncome: 320000,
-      depositPrincipal: 2000000,
-      fy: 'FY 2025-26',
+      // A 15H declarant faces no ceiling on interest — only a nil liability.
+      estimatedInterest: 145_000,
+      estimatedIncome: 320_000,
+      depositPrincipal: 2_000_000,
+      fy: 'FY 2026-27',
       status: 'FILED',
-      filedOn: '2025-04-02',
-      assessed: false
+      filedOn: '2026-04-02',
+      assessed: false,
+      interestPostingPeriodType: 'savingsPostingInterestPeriodType.quarterly'
+    },
+    {
+      customerId: 'CUST778899',
+      customerName: 'Vikram Malhotra',
+      customerPan: '',
+      customerAddress: 'Flat 405, Green Glen Layout, Outer Ring Road, Bengaluru 560103',
+      dob: '1980-05-15',
+      branch: 'Bengaluru — MG Road',
+      estimatedInterest: 60_000,
+      estimatedIncome: 350_000,
+      depositPrincipal: 800_000,
+      fy: 'FY 2026-27',
+      status: 'PENDING',
+      assessed: true,
+      interestPostingPeriodType: 'savingsPostingInterestPeriodType.quarterly'
     }
   ];
 }

src/app/products/saving-products/saving-product-stepper/saving-product-accounting-step/saving-product-accounting-step.component.html

@@ -115,6 +115,51 @@
             </div>
           </div>
         }
+
+        <div class="spa-group">
+          <div class="spa-group__header">
+            <h4>Map Payment Types to Specific Funds</h4>
+            <button type="button" class="spa-add-btn" (click)="addPaymentFundSourceMapping()">+ Add</button>
+          </div>
+          <div class="spa-list" [formArrayName]="'paymentChannelToFundSourceMappings'">
+            @for (row of paymentChannelToFundSourceMappings.controls; track $index; let i = $index) {
+              <div class="spa-other-row-wrap">
+                <div class="spa-row spa-row--other" [formGroupName]="i">
+                  <div class="spa-row__meta spa-row__meta--other">
+                    <mat-form-field class="spa-row__other-field" appearance="outline" subscriptSizing="dynamic">
+                      <mat-label>Payment Type</mat-label>
+                      <mat-select formControlName="paymentTypeId">
+                        @for (paymentType of paymentTypeOptions; track paymentType.id) {
+                          <mat-option [value]="paymentType.id">{{ paymentType.name }}</mat-option>
+                        }
+                      </mat-select>
+                    </mat-form-field>
+                  </div>
+
+                  <div class="spa-row__actions spa-row__actions--other">
+                    <mat-form-field class="spa-row__other-field" appearance="outline" subscriptSizing="dynamic">
+                      <mat-label>Fund Source</mat-label>
+                      <mat-select formControlName="fundSourceAccountId">
+                        @for (glAccount of fundSourceAccountOptions; track glAccount.id) {
+                          <mat-option [value]="glAccount.id">
+                            {{ '(' + glAccount.glCode + ') ' + glAccount.name }}
+                          </mat-option>
+                        }
+                      </mat-select>
+                    </mat-form-field>
+                  </div>
+                </div>
+                <button
+                  type="button"
+                  class="spa-remove-btn spa-remove-btn--side"
+                  (click)="removePaymentFundSourceMapping(i)"
+                >
+                  <i class="fas fa-times"></i>
+                </button>
+              </div>
+            }
+          </div>
+        </div>
       }
     </div>
   </div>

src/app/products/saving-products/saving-product-stepper/saving-product-accounting-step/saving-product-accounting-step.component.ts

@@ -50,6 +50,11 @@ type OtherGlMappingValue = {
   glAccountId: number | null;
 };
 
+type PaymentFundSourceValue = {
+  paymentTypeId: number | null;
+  fundSourceAccountId: number | null;
+};
+
 @Component({
   selector: 'mifosx-saving-product-accounting-step',
   templateUrl: './saving-product-accounting-step.component.html',
@@ -78,6 +83,11 @@ export class SavingProductAccountingStepComponent implements OnInit {
   expenseAccountOptions: GLAccount[] = [];
   incomeAccountOptions: GLAccount[] = [];
   assetAccountOptions: GLAccount[] = [];
+  paymentTypeOptions: any[] = [];
+  /** A payment-type Fund Source override can legitimately be a suspense/clearing Liability account
+   *  (e.g. an existing "Sundry" account bridging to another module) rather than only a cash-like
+   *  Asset account, so this field accepts either. */
+  fundSourceAccountOptions: GLAccount[] = [];
   accountingSectionConfigs: AccountingSectionConfig[] = [];
 
   constructor() {
@@ -98,6 +108,8 @@ export class SavingProductAccountingStepComponent implements OnInit {
     this.liabilityAccountOptions = accountingMappingOptions.liabilityAccountOptions || [];
     this.expenseAccountOptions = accountingMappingOptions.expenseAccountOptions || [];
     this.incomeAccountOptions = accountingMappingOptions.incomeAccountOptions || [];
+    this.paymentTypeOptions = this.savingProductsTemplate?.paymentTypeOptions || [];
+    this.fundSourceAccountOptions = this.assetAccountOptions.concat(this.liabilityAccountOptions);
     this.buildAccountingSectionConfigs();
     this.savingProductAccountingForm.patchValue({
       accountingRule: accountingRuleId
@@ -105,6 +117,7 @@ export class SavingProductAccountingStepComponent implements OnInit {
 
     this.syncAccountingControls(accountingRuleId);
     this.patchAccountingValues(mappings);
+    this.patchPaymentFundSourceMappings(this.savingProductsTemplate?.paymentChannelToFundSourceMappings || []);
     this.setOverdraftControl();
     this.setDormancyControl();
   }
@@ -115,10 +128,48 @@ export class SavingProductAccountingStepComponent implements OnInit {
       assetsOtherGlMappings: this.formBuilder.array([]),
       liabilitiesOtherGlMappings: this.formBuilder.array([]),
       expensesOtherGlMappings: this.formBuilder.array([]),
-      incomeOtherGlMappings: this.formBuilder.array([])
+      incomeOtherGlMappings: this.formBuilder.array([]),
+      paymentChannelToFundSourceMappings: this.formBuilder.array([])
     });
   }
 
+  get paymentChannelToFundSourceMappings(): UntypedFormArray {
+    return this.savingProductAccountingForm.get('paymentChannelToFundSourceMappings') as UntypedFormArray;
+  }
+
+  private createPaymentFundSourceGroup(value: Partial<PaymentFundSourceValue> = {}) {
+    return this.formBuilder.group({
+      paymentTypeId: [
+        value.paymentTypeId ?? this.paymentTypeOptions[0]?.id ?? null,
+        Validators.required
+      ],
+      fundSourceAccountId: [
+        value.fundSourceAccountId ?? this.fundSourceAccountOptions[0]?.id ?? null,
+        Validators.required
+      ]
+    });
+  }
+
+  private patchPaymentFundSourceMappings(mappings: any[]): void {
+    this.paymentChannelToFundSourceMappings.clear();
+    (mappings || []).forEach((mapping) => {
+      this.paymentChannelToFundSourceMappings.push(
+        this.createPaymentFundSourceGroup({
+          paymentTypeId: mapping.paymentType?.id,
+          fundSourceAccountId: mapping.fundSourceAccount?.id
+        })
+      );
+    });
+  }
+
+  addPaymentFundSourceMapping(): void {
+    this.paymentChannelToFundSourceMappings.push(this.createPaymentFundSourceGroup());
+  }
+
+  removePaymentFundSourceMapping(index: number): void {
+    this.paymentChannelToFundSourceMappings.removeAt(index);
+  }
+
   private setConditionalControls() {
     this.savingProductAccountingForm.get('accountingRule')?.valueChanges.subscribe((accountingRule: number) => {
       this.syncAccountingControls(accountingRule);

src/app/products/share-products/share-product-stepper/share-product-accounting-step/share-product-accounting-step.component.ts

@@ -74,6 +74,12 @@ export class ShareProductAccountingStepComponent implements OnInit {
   liabilityAccountData: GLAccount[] = [];
   incomeAccountData: GLAccount[] = [];
   equityAccountData: GLAccount[] = [];
+  /** "Share Reference" is where a redemption's credit side lands pending settlement — some banks
+   *  model that as a receivable-like Asset (e.g. "Cash Vault", this field's original default),
+   *  others as a payable-like Liability suspense account (e.g. an existing "Sundry" account
+   *  already used elsewhere as Shares Suspense). Both are valid conventions, so this field accepts
+   *  either instead of Asset-only. */
+  referenceAccountData: GLAccount[] = [];
 
   constructor() {
     this.createShareProductAccountingForm();
@@ -85,6 +91,7 @@ export class ShareProductAccountingStepComponent implements OnInit {
     this.liabilityAccountData = opts.liabilityAccountOptions || [];
     this.incomeAccountData = opts.incomeAccountOptions || [];
     this.equityAccountData = opts.equityAccountOptions || [];
+    this.referenceAccountData = this.assetAccountData.concat(this.liabilityAccountData);
 
     this.buildAccountingSectionConfigs();
 
@@ -135,10 +142,10 @@ export class ShareProductAccountingStepComponent implements OnInit {
         rows: [
           {
             key: 'shareReferenceId',
-            label: 'Share Reference (Cash Vault)',
+            label: 'Share Reference (Cash Vault or Suspense)',
             inputLabel: 'Share reference',
             controlName: 'shareReferenceId',
-            options: this.assetAccountData,
+            options: this.referenceAccountData,
             required: true
           }
         ],

src/app/reports/reports-routing.module.ts

@@ -59,6 +59,18 @@ const routes: Routes = [
           loadComponent: () =>
             import('../risk-review/risk-review-report.component').then((m) => m.RiskReviewReportComponent)
         },
+        {
+          path: 'tds-interest',
+          data: { title: 'Deposit Interest & TDS', breadcrumb: 'Deposit Interest & TDS' },
+          loadComponent: () =>
+            import('../tds-reports/tds-interest-report.component').then((m) => m.TdsInterestReportComponent)
+        },
+        {
+          path: 'tds-remittance',
+          data: { title: 'TDS Remitted to Government', breadcrumb: 'TDS Remitted to Government' },
+          loadComponent: () =>
+            import('../tds-reports/tds-remittance-report.component').then((m) => m.TdsRemittanceReportComponent)
+        },
         {
           path: ':filter',
           data: { routeParamBreadcrumb: 'filter' },

src/app/shares/share-holders/share-holders.component.html

@@ -20,11 +20,11 @@
     </div>
 
     <div class="table-filters">
-      <mat-form-field class="table-search" appearance="outline">
+      <mat-form-field class="table-search" appearance="outline" subscriptSizing="dynamic">
         <input matInput placeholder="Search by client name or account number" [formControl]="searchControl" />
       </mat-form-field>
 
-      <mat-form-field class="table-filter" appearance="outline">
+      <mat-form-field class="table-filter" appearance="outline" subscriptSizing="dynamic">
         <mat-select [(value)]="branchFilter" (selectionChange)="applyFilters()" placeholder="Branch">
           <mat-option value="">All Branches</mat-option>
           <mat-option *ngFor="let office of offices" [value]="office.id">
@@ -33,7 +33,7 @@
         </mat-select>
       </mat-form-field>
 
-      <mat-form-field class="table-filter" appearance="outline">
+      <mat-form-field class="table-filter" appearance="outline" subscriptSizing="dynamic">
         <mat-select [(value)]="productFilter" (selectionChange)="applyFilters()" placeholder="Share Product">
           <mat-option value="">All Products</mat-option>
           <mat-option *ngFor="let product of products" [value]="product.id">
@@ -42,7 +42,7 @@
         </mat-select>
       </mat-form-field>
 
-      <mat-form-field class="table-filter" appearance="outline">
+      <mat-form-field class="table-filter" appearance="outline" subscriptSizing="dynamic">
         <mat-select [(value)]="statusFilter" (selectionChange)="applyFilters()" placeholder="Status">
           <mat-option value="">All Status</mat-option>
           <mat-option value="active">Active</mat-option>
@@ -53,7 +53,7 @@
         </mat-select>
       </mat-form-field>
 
-      <mat-form-field class="table-filter" appearance="outline" (click)="picker.open()">
+      <mat-form-field class="table-filter" appearance="outline" subscriptSizing="dynamic" (click)="picker.open()">
         <mat-date-range-input [formGroup]="dateRangeForm" [rangePicker]="picker">
           <input matStartDate formControlName="start" placeholder="Start date" (dateChange)="applyFilters()" />
           <input matEndDate formControlName="end" placeholder="End date" (dateChange)="applyFilters()" />

src/app/shares/share-holders/share-holders.component.scss

@@ -5,37 +5,43 @@
  * License, v. 2.0. If a copy of the MPL was not distributed with this
  * file, You can obtain one at http://mozilla.org/MPL/2.0/.
  */
+
+:host {
+  display: block;
+  width: 100%;
+}
+
 .container {
-  margin: 1.5rem;
-  padding: 0;
-  border-radius: var(--radius-xl);
-  background: var(--bg-card);
-  box-shadow: var(--shadow-sm);
+  margin: 1.5rem auto;
+  max-width: 1400px;
+  padding: 20px 24px;
+  border-radius: 16px;
+  background: #fff;
+  border: 1px solid #e2e8f0;
+  box-shadow: 0 1px 3px rgb(0 0 0 / 4%);
+  box-sizing: border-box;
 }
 
 .table-header {
-  padding: 1.5rem;
-  border-bottom: 1px solid var(--border-light);
+  margin-bottom: 20px;
 
   .table-header-row {
     display: flex;
     justify-content: space-between;
     align-items: center;
-    margin-bottom: 1.5rem;
-    flex-wrap: wrap;
-    gap: 1rem;
+    margin-bottom: 16px;
   }
 
   .table-title-group {
     display: flex;
     align-items: center;
-    gap: 1rem;
+    gap: 12px;
 
     .table-title {
       margin: 0;
       font-size: 1.25rem;
       font-weight: 600;
-      color: var(--text-main);
+      color: #0f172a;
       display: flex;
       align-items: center;
       gap: 0.75rem;
@@ -45,22 +51,19 @@
         width: 24px;
         height: 24px;
         position: relative;
-        display: flex;
-        flex-wrap: wrap;
+        display: grid;
+        grid-template-columns: 1fr 1fr;
         gap: 2px;
         padding: 2px;
-        background: var(--bg-hover);
+        background: #f1f5f9;
         border-radius: 6px;
 
         span {
-          width: 8px;
-          height: 8px;
           border-radius: 2px;
-          background: var(--primary-main);
-          opacity: 0.8;
+          background: #1353a0;
 
           &:nth-child(2) {
-            opacity: 0.6;
+            opacity: 0.7;
           }
 
           &:nth-child(3) {
@@ -75,53 +78,156 @@
     }
 
     .table-count {
-      padding: 0.25rem 0.75rem;
-      background: var(--bg-hover);
-      color: var(--text-muted);
-      border-radius: var(--radius-full);
+      padding: 0.2rem 0.65rem;
+      background: #f1f5f9;
+      color: #64748b;
+      border-radius: 12px;
       font-size: 0.75rem;
       font-weight: 500;
-      letter-spacing: 0.02em;
+      font-family: 'Roboto Mono', monospace;
     }
   }
 
+  /* Pill-styled filter bar */
   .table-filters {
     display: flex;
-    gap: 1rem;
     align-items: center;
+    gap: 10px;
     flex-wrap: wrap;
+    padding: 8px 12px;
+    background: #f8fafc;
+    border: 1px solid #e2e8f0;
+    border-radius: 12px;
 
-    mat-form-field {
-      width: 240px;
-      margin-bottom: -1.25em;
+    .table-search {
+      flex: 1 1 200px;
+      min-width: 180px;
+      max-width: 280px;
+      margin: 0;
+    }
+
+    .table-filter {
+      flex: 0 1 150px;
+      min-width: 130px;
+      max-width: 170px;
+      margin: 0;
+    }
+
+    /* Override Material Form Field Heights & Subscript Spacing */
+    ::ng-deep {
+      .mat-mdc-form-field {
+        margin: 0;
+      }
+
+      .mat-mdc-form-field-subscript-wrapper {
+        display: none !important;
+        height: 0 !important;
+      }
+
+      .mat-mdc-form-field-flex {
+        height: 38px !important;
+        background: #fff !important;
+        align-items: center;
+      }
+
+      .mat-mdc-form-field-infix {
+        padding: 6px 0 !important;
+        min-height: 38px !important;
+      }
+
+      .mdc-notched-outline__leading {
+        border-radius: 8px 0 0 8px !important;
+      }
+
+      .mdc-notched-outline__trailing {
+        border-radius: 0 8px 8px 0 !important;
+      }
+
+      .mat-mdc-select-value,
+      .mat-mdc-select-placeholder,
+      input {
+        font-size: 13px !important;
+      }
+    }
+
+    [mat-icon-button] {
+      color: #64748b;
+      width: 36px;
+      height: 36px;
+
+      &:hover {
+        color: #0f172a;
+        background: #e2e8f0;
+      }
     }
   }
 }
 
 .table-container {
-  position: relative;
-  overflow: auto;
-  border-radius: 0 0 var(--radius-xl) var(--radius-xl);
+  border: 1px solid #e2e8f0;
+  border-radius: 12px;
+  overflow: hidden;
+  background: #fff;
 
   .table-loader {
-    position: absolute;
-    top: 0;
-    left: 0;
-    right: 0;
-    z-index: 10;
+    height: 2px;
   }
 }
 
 .modern-table {
   width: 100%;
-  background: transparent;
+  border-collapse: separate;
+  border-spacing: 0;
 
-  tr.mat-row {
-    cursor: pointer;
-    transition: background-color 0.2s ease;
+  ::ng-deep {
+    .mat-mdc-header-row {
+      background: #f8fafc;
+      min-height: 38px;
+      height: 38px;
+    }
 
-    &:hover {
-      background-color: var(--bg-hover);
+    .mat-mdc-header-cell {
+      font-size: 11px;
+      font-weight: 700;
+      text-transform: uppercase;
+      letter-spacing: 0.05em;
+      color: #64748b;
+      border-bottom: 1px solid #e2e8f0;
+      padding: 0 16px;
+      white-space: nowrap;
+    }
+
+    .mat-mdc-row {
+      min-height: 42px;
+      height: 42px;
+      border-bottom: 1px solid #f1f5f9;
+      transition: background-color 0.15s ease;
+      cursor: pointer;
+
+      &:last-child {
+        border-bottom: none;
+      }
+
+      &:nth-child(even) {
+        background: #fafbfc;
+      }
+
+      &:hover {
+        background-color: #f1f5f9 !important;
+      }
+    }
+
+    .mat-mdc-cell {
+      font-size: 13px;
+      font-weight: 400;
+      color: #0f172a;
+      padding: 0 16px;
+      white-space: nowrap;
     }
   }
 }
+
+mat-paginator {
+  border-top: 1px solid #e2e8f0;
+  background: #fff;
+}

src/app/shares/shares-account-view/shares-account-view.component.html

@@ -152,6 +152,16 @@
       >
         {{ 'labels.inputs.Transactions' | translate }}
       </a>
+      <a
+        mat-tab-link
+        [routerLink]="['./passbook']"
+        routerLinkActive
+        #passbook="routerLinkActive"
+        [active]="passbook.isActive"
+        *mifosxHasPermission="'READ_SHAREACCOUNTPURCHASE'"
+      >
+        Passbook
+      </a>
       <a
         mat-tab-link
         [routerLink]="['./charges']"

src/app/shares/shares-account-view/shares-buttons.config.ts

@@ -50,12 +50,10 @@ export class SharesButtonsConfiguration {
             name: 'Reject Additional Shares',
             icon: 'arrow-left',
             taskPermissionName: 'REJECTADDITIONAL_SHAREACCOUNT'
-          },
-          {
-            name: 'Redeem Shares',
-            icon: 'arrow-left',
-            taskPermissionName: 'WITHDRAW_SAVINGSACCOUNT'
           }
+          // 'Redeem Shares' is intentionally not offered here — a share withdrawal must go
+          // through the Clerk Dashboard maker-checker flow (Clerk Dashboard > My Share Requests),
+          // never a direct one-step action from this view.
         ];
         break;
       case 'Submitted and pending approval':

src/app/shares/shares-account-view/transactions-tab/transactions-tab.component.html

@@ -54,6 +54,25 @@
         </td>
       </ng-container>
 
+      <ng-container matColumnDef="runningBalance">
+        <th mat-header-cell *matHeaderCellDef>Share Balance</th>
+        <td mat-cell *matCellDef="let transaction">{{ transaction.runningBalance }}</td>
+      </ng-container>
+
+      <ng-container matColumnDef="resolutionMeeting">
+        <th mat-header-cell *matHeaderCellDef>Resolution No. / Meeting Date</th>
+        <td mat-cell *matCellDef="let transaction">
+          @if (transaction.type.value === 'Redeem') {
+            {{ transaction.resolutionNumber || '—' }}
+            @if (transaction.meetingDate) {
+              ({{ transaction.meetingDate | dateFormat }})
+            }
+          } @else {
+            —
+          }
+        </td>
+      </ng-container>
+
       <tr mat-header-row *matHeaderRowDef="displayedColumns"></tr>
       <tr mat-row *matRowDef="let row; columns: displayedColumns"></tr>
     </table>

src/app/shares/shares-account-view/transactions-tab/transactions-tab.component.ts

@@ -56,14 +56,18 @@ export class TransactionsTabComponent implements OnInit {
   transactionsData: any;
   /** Data source for transactions table. */
   dataSource: MatTableDataSource<any>;
-  /** Columns to be displayed in transactions table. */
+  /** Columns to be displayed in transactions table — a share account's passbook: every
+   *  purchase/redeem entry plus the running share balance and, for a withdrawal, the Board
+   *  Resolution Number / Date of Meeting that authorised it. */
   displayedColumns: string[] = [
     'transactionDate',
     'transactionType',
     'totalShares',
     'purchasedOrRedeemedPrice',
     'chargeAmount',
-    'amountRecievedOrReturned'
+    'amountRecievedOrReturned',
+    'runningBalance',
+    'resolutionMeeting'
   ];
 
   /**
@@ -73,9 +77,19 @@ export class TransactionsTabComponent implements OnInit {
   constructor() {
     this.route.parent.data.subscribe((data: { sharesAccountData: any }) => {
       this.shareAccountData = data.sharesAccountData;
-      this.transactionsData = this.shareAccountData.purchasedShares.filter(
-        (transaction: any) => transaction.type.value !== 'Charge Payment'
-      );
+      this.transactionsData = this.shareAccountData.purchasedShares
+        .filter((transaction: any) => transaction.type.value !== 'Charge Payment')
+        .slice()
+        .sort((a: any, b: any) => new Date(a.purchasedDate).getTime() - new Date(b.purchasedDate).getTime());
+
+      let runningBalance = 0;
+      this.transactionsData.forEach((transaction: any) => {
+        const shares = Number(transaction.numberOfShares) || 0;
+        runningBalance += transaction.type.value === 'Redeem' ? -shares : shares;
+        transaction.runningBalance = runningBalance;
+      });
+      // Passbook reads newest-first.
+      this.transactionsData.reverse();
     });
   }
 

src/app/shares/shares-routing.module.ts

@@ -26,6 +26,7 @@ import { ShareAccountActionsResolver } from './common-resolvers/share-account-ac
 import { SharesAccountTemplateResolver } from './common-resolvers/shares-account-template.resolver';
 import { SharesAccountAndTemplateResolver } from './common-resolvers/share-account-and-template.resolver';
 import { GeneralTabComponent } from './shares-account-view/general-tab/general-tab.component';
+import { SharesPassbookTabComponent } from './shares-account-view/passbook-tab/passbook-tab.component';
 
 /** Shares Routes */
 const routes: Routes = [
@@ -75,6 +76,11 @@ const routes: Routes = [
                 component: TransactionsTabComponent,
                 data: { title: 'Shares Account Transactions', breadcrumb: 'Transactions', routeParamBreadcrumb: false }
               },
+              {
+                path: 'passbook',
+                component: SharesPassbookTabComponent,
+                data: { title: 'Shares Account Passbook', breadcrumb: 'Passbook', routeParamBreadcrumb: false }
+              },
               {
                 path: 'charges',
                 component: ChargesTabComponent,

src/app/tasks/checker-inbox-and-tasks-tabs/pending-client-edits/pending-client-edits.component.html

@@ -126,6 +126,29 @@
         <ng-container matColumnDef="actions">
           <th mat-header-cell *matHeaderCellDef>Actions</th>
           <td mat-cell *matCellDef="let edit">
+            <!-- ── Email status badges (compact, always visible) ── -->
+            <span
+              class="pce-email-badge"
+              [class.pce-email-badge--sent]="edit.emailSent"
+              [class.pce-email-badge--nosent]="!edit.emailSent"
+              [title]="edit.emailSent ? 'Email sent on ' + formatDate(edit.emailSentAt) : 'No confirmation email sent'"
+            >
+              <fa-icon icon="envelope"></fa-icon>
+              {{ edit.emailSent ? 'Sent' : 'Not Sent' }}
+            </span>
+            @if (edit.emailSent) {
+              <span
+                class="pce-email-badge"
+                [class.pce-email-badge--seen]="edit.emailOpenedAt"
+                [class.pce-email-badge--notseen]="!edit.emailOpenedAt"
+                [title]="edit.emailOpenedAt ? 'Opened on ' + formatDate(edit.emailOpenedAt) : 'Not yet opened'"
+              >
+                <fa-icon [icon]="edit.emailOpenedAt ? 'eye' : 'eye-slash'"></fa-icon>
+                {{ edit.emailOpenedAt ? 'Seen' : 'Not Seen' }}
+              </span>
+            }
+
+            <!-- ── Action buttons ── -->
             <button mat-stroked-button class="pce-btn pce-btn-view" (click)="viewCompare(edit)">
               <fa-icon icon="eye" class="m-r-10"></fa-icon>Compare
             </button>
@@ -137,6 +160,16 @@
                 <fa-icon icon="ban" class="m-r-10"></fa-icon>Reject
               </button>
             }
+            @if (edit.emailSent) {
+              <button
+                mat-stroked-button
+                class="pce-btn pce-btn-email"
+                (click)="viewEmail(edit)"
+                title="View the exact confirmation email sent to the client"
+              >
+                <fa-icon icon="envelope" class="m-r-10"></fa-icon>View Email
+              </button>
+            }
           </td>
         </ng-container>
 

src/app/tasks/checker-inbox-and-tasks-tabs/pending-client-edits/pending-client-edits.component.scss

@@ -346,3 +346,45 @@ $text-muted: #64748b;
     line-height: 1.5;
   }
 }
+
+/* ── Email badges ───────────────────────────────────────────────────────── */
+.pce-email-badge {
+  display: inline-flex;
+  align-items: center;
+  gap: 4px;
+  padding: 2px 6px;
+  border-radius: 4px;
+  font-size: 0.72rem;
+  font-weight: 600;
+  margin-right: 6px;
+  white-space: nowrap;
+  vertical-align: middle;
+
+  fa-icon {
+    font-size: 0.7rem;
+  }
+
+  &--sent {
+    background: #e8f5e9;
+    color: #1b5e20;
+    border: 1px solid #c8e6c9;
+  }
+
+  &--nosent {
+    background: #f5f5f5;
+    color: #9e9e9e;
+    border: 1px solid #e0e0e0;
+  }
+
+  &--seen {
+    background: #e3f2fd;
+    color: #0d47a1;
+    border: 1px solid #bbdefb;
+  }
+
+  &--notseen {
+    background: #fff3e0;
+    color: #e65100;
+    border: 1px solid #ffe0b2;
+  }
+}

src/app/tasks/checker-inbox-and-tasks-tabs/pending-client-edits/pending-client-edits.component.ts

@@ -34,6 +34,7 @@ import { InputBase } from 'app/shared/form-dialog/formfield/model/input-base';
 import { STANDALONE_SHARED_IMPORTS } from 'app/standalone-shared.module';
 import { NON_COMPARABLE_KEYS, PENDING_EDIT_FIELD_LABELS } from 'app/clients/shared/client-edit-diff.util';
 import { ClientEditCompareDialogComponent } from './client-edit-compare-dialog/client-edit-compare-dialog.component';
+import { ClientEditEmailDialogComponent } from './client-edit-email-dialog/client-edit-email-dialog.component';
 
 /** Maps a payload key that holds a CodeValue/template id to the options array it should be
  * resolved against — populated from /clients/template plus the same per-code-value lookups the
@@ -97,7 +98,8 @@ const NATIONALITY_LABELS: Record<string, string> = {
     MatRowDef,
     MatRow,
     MatIcon,
-    MatPaginatorModule
+    MatPaginatorModule,
+    ClientEditEmailDialogComponent
   ]
 })
 export class PendingClientEditsComponent implements OnInit {
@@ -423,6 +425,52 @@ export class PendingClientEditsComponent implements OnInit {
     });
   }
 
+  /** Opens the email preview dialog for an edit row. Fetches the email content first (subject,
+   * body, sent/opened timestamps) via the email-preview endpoint, then opens the dialog. */
+  viewEmail(edit: any): void {
+    this.clientsService.getClientEditEmailPreview(edit.clientId, edit.id).subscribe({
+      next: (preview) => {
+        try {
+          this.dialog.open(ClientEditEmailDialogComponent, {
+            width: '800px',
+            maxWidth: '96vw',
+            data: {
+              emailSubject: preview?.emailSubject || null,
+              emailBody: preview?.emailBody || null,
+              emailSent: preview?.emailSent || false,
+              emailSentAt: preview?.emailSentAt || null,
+              emailOpenedAt: preview?.emailOpenedAt || null,
+              emailFrom: preview?.emailFrom || null,
+              emailTo: preview?.emailTo || null
+            }
+          });
+        } catch (e: any) {
+          console.error('Dialog open failed (next): ', e);
+        }
+      },
+      error: () => {
+        try {
+          // Fallback: open dialog with no-content state
+          this.dialog.open(ClientEditEmailDialogComponent, {
+            width: '800px',
+            maxWidth: '96vw',
+            data: {
+              emailSubject: null,
+              emailBody: null,
+              emailSent: false,
+              emailSentAt: null,
+              emailOpenedAt: null,
+              emailFrom: null,
+              emailTo: null
+            }
+          });
+        } catch (e: any) {
+          console.error('Dialog open failed (error): ', e);
+        }
+      }
+    });
+  }
+
   reload(): void {
     this.load();
   }